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    Information Technology For Managers IT in Organisation

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    Ibrahim Sameer
    The document discusses how business pressures from economic, market, technological, and social factors are driving organizational responses including strategic management, continuous improvement, restructuring business processes, and adopting electronic business and e-commerce. It also describes different types of support systems and functions used by operational managers, data workers, and senior managers to manage transaction processing, office automation, information management, knowledge management, decision support, and executive support. Finally, it covers how information technology can support upstream, internal, and downstream supply chain processes.

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    Information Technology For Managers IT in Organisation

    Uploaded by

    Ibrahim Sameer
    12 views7 pages
    The document discusses how business pressures from economic, market, technological, and social factors are driving organizational responses including strategic management, continuous improvement, restructuring business processes, and adopting electronic business and e-commerce. It also describes different types of support systems and functions used by operational managers, data workers, and senior managers to manage transaction processing, office automation, information management, knowledge management, decision support, and executive support. Finally, it covers how information technology can support upstream, internal, and downstream supply chain processes.

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    Original Title

    Lecture One

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    The document discusses how business pressures from economic, market, technological, and social factors are driving organizational responses including strategic management, continuous improvement, restructuring business processes, and adopting electronic business and e-commerce. It also describes different types of support systems and functions used by operational managers, data workers, and senior managers to manage transaction processing, office automation, information management, knowledge management, decision support, and executive support. Finally, it covers how information technology can support upstream, internal, and downstream supply chain processes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    12 views7 pages

    Information Technology For Managers IT in Organisation

    Uploaded by

    Ibrahim Sameer
    The document discusses how business pressures from economic, market, technological, and social factors are driving organizational responses including strategic management, continuous improvement, restructuring business processes, and adopting electronic business and e-commerce. It also describes different types of support systems and functions used by operational managers, data workers, and senior managers to manage transaction processing, office automation, information management, knowledge management, decision support, and executive support. Finally, it covers how information technology can support upstream, internal, and downstream supply chain processes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    of 7

    Information Technology for Managers

    IT in Organisation
    Business Pressures
     Economic / Market pressures
     Global economy
     Strong competition
     Need for real time operations
     Changing workforce
     Powerful customers
     Technology
     Technological innovations
     Obsolescence
     Information overload
     Society
     Social responsibility
     Government regulations
    Organisational Responses

     Strategic Management and Systems


     Continuous Improvement
     Restructuring Business Processes
     Manufacturer to order
     Mass-customisation
     Customer focus strategy
     Electronic Business and E-commerce
     Business Alliances
     Data Management
    Support Systems

     Transaction Processing Systems


     Batch processing
     Real-time processing
     Office Automation Systems
     Management Information Systems
     Knowledge Management Systems
     Decision Support Systems
     Intelligent Support Systems (Expert Systems)
     Executive Support Systems
    Support functions

     Operational managers
     Data workers
     Middle managers
     Senior managers

    Which systems are used by these people?


    Supply Chain concept

     Upstream Supply Chain


     Improving the procurement activities
     Internal Supply Chain
     Processes used by the organisation in transforming
    the inputs to outputs
     Downstream Supply Chain
     Delivering the products to the final customers
    Activity

     Identify an organisation of your choice and


    identify how IT can support in
     Upstream supply chain
     Internal supply chain
     Downstream supply chain

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