Professional Documents
Culture Documents
Cross Culture Presentation
Cross Culture Presentation
Cross Culture Presentation
Making appointments
Meetings
Written agreements
Negotiation
Personal information
Giving gifts
Hand Shake
Polite Greeting
“How do you do ?”
Less Formal – “How are you ?” – Reply to it is
“I’m fine, thank you and you?”
Making appointments
Usually:
To meet in the evenings or at the weekend if the way the business works
requires it.
Meetings
Let the person you are meeting know if you are bringing somebody else
with you, their name, role or interest in the issues.
In the same way you can ask who else will be present.
Punctuality is very important. If you are going to be late, phone the person
you are meeting as soon as possible to let them know. Or, if you have to
cancel the meeting, apologize and arrange a new time.
Minutes or notes of the meeting are a good idea to remind you of the
exchange of ideas or what was decided.
Written agreements
If you do not reach a way forward in the first meeting, but may need to
agree to go away and think about ways around the problem and meet
again.
Personal information
Employees should not accept business gifts, except items of very small value such
as business diaries or calendars.
Employees should not accept or give hospitality which other people might think
could influence a business decision.
Employees should record and report any gifts received or offers of hospitality
made.
Seasonal Greeting Cards on Christmas to clients (Even if you are not a Christian)
Employing family and friends
1. Be Prepared
2. Slow Down
3. Establish Trust
4. Understand the Importance of Language
5. Respect the Culture
6. Understand Components of Culture
Words to Remember
“Let my house not be walled up on four
sides, let all the windows be open, let all
of the cultures blow in, but let no culture
blow me off my feet”
- Mahatma Ghandi