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    The document summarizes key performance indicators (KPIs) for a real estate agency in 2011. It includes economic KPIs such as revenue and EBITDA, operational KPIs like number of transactions and property inventory, and quality KPIs like customer complaints and accuracy of property valuations. Overall revenue was slightly below target for the year but EBITDA, transactions, and quality metrics like time on market and customer complaints were mostly achieved or exceeded.

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    The document summarizes key performance indicators (KPIs) for a real estate agency in 2011. It includes economic KPIs such as revenue and EBITDA, operational KPIs like number of transactions and property inventory, and quality KPIs like customer complaints and accuracy of property valuations. Overall revenue was slightly below target for the year but EBITDA, transactions, and quality metrics like time on market and customer complaints were mostly achieved or exceeded.

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    Attribution Non-Commercial (BY-NC)
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    Download as xlsx, pdf, or txt
    22 views1 page

    KPI Easy House Net

    Uploaded by

    info8944
    The document summarizes key performance indicators (KPIs) for a real estate agency in 2011. It includes economic KPIs such as revenue and EBITDA, operational KPIs like number of transactions and property inventory, and quality KPIs like customer complaints and accuracy of property valuations. Overall revenue was slightly below target for the year but EBITDA, transactions, and quality metrics like time on market and customer complaints were mostly achieved or exceeded.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLSX, PDF, TXT or read online from Scribd
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    of 1

    Key Performance Indicators Agencia Inmobiliaria 2011

    Economicos Operacionales Calidad


    1
    Facturacion 2
    EBITDA 3
    Nº Transacciones 4
    Stock Fincas 5
    Time On Market 6
    Reclam. Clientes 7
    Eficacia Tasacion
    KPI 2011 [€] [%] [Ud] [Ud] [Dias] [Ud] [%]
    OBJ REAL DEV OBJ REAL DEV OBJ REAL DEV OBJ REAL DEV OBJ REAL DEV OBJ REAL DEV OBJ REAL DEV
    ENERO 8,300 7,000 -1,300 5.0% 2.0% 40.0% 2 1 50% 30 22 73% 100 110 91% 2 3 150% 10.0% 12.0% 83%
    FEBRE 8,300 9,000 700 5.0% 2.0% 40.0% 2 2 100% 32 25 78% 100 120 83% 2 4 200% 10.0% 11.0% 91%
    MARZO 8,300 7,000 -1,300 5.0% 4.0% 80.0% 2 3 150% 35 31 89% 100 120 83% 2 2 100% 10.0% 11.0% 91%
    ABRIL 8,300 9,000 700 5.5% 3.0% 54.5% 2 2 100% 35 37 106% 100 120 83% 2 1 50% 9.0% 11.0% 82%
    MAYO 8,300 7,000 -1,300 5.5% 6.0% 109.1% 2 2 100% 35 36 103% 100 120 83% 2 0 0% 9.0% 11.0% 82%
    JUNIO 8,300 9,000 700 5.5% 2.0% 36.4% 3 2 67% 35 38 109% 100 120 83% 3 3 100% 9.0% 10.0% 90%
    JULIO 8,300 7,000 -1,300 6.0% 0.0% 0.0% 3 1 33% 35 32 91% 100 120 83% 3 2 67% 9.0% 10.0% 90%
    AGOST 8,300 9,000 700 6.0% 3.0% 50.0% 1 2 200% 35 30 86% 100 120 83% 1 4 400% 9.0% 10.0% 90%
    SEPT 8,300 7,000 -1,300 6.0% 2.0% 33.3% 2 2 100% 35 32 91% 100 110 91% 2 0 0% 9.0% 10.0% 90%
    OCTUB 8,300 9,000 700 6.5% 7.0% 107.7% 2 2 100% 40 40 100% 100 100 100% 2 3 150% 8.0% 9.0% 89%
    NOV 8,300 7,000 -1,300 6.5% 7.0% 107.7% 2 2 100% 40 36 90% 100 100 100% 2 1 50% 8.0% 9.0% 89%
    DICIEM 8,300 9,000 700 6.5% 6.6% 101.5% 2 2 100% 40 29 73% 100 90 111% 2 1 50% 8.0% 9.0% 89%
    99,600 96,000 -3,600 5.8% 3.7% 65% 25 23 92% 36 32 91% 100 113 89% 25 24 104% 9.0% 10.3% 88%

    2
    ENE - JUN

    2
    3
    3
    1
    2
    2
    JUL - DIC

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