Bill Alert Service

PSTN VAS Team

 Presentation Outline

• Introduction
• Business Rules
 Introduction

• This is a new Initiative from VAS team.

• The gist of this service is to realize the customers just before the Bill
due date to deposit their bill and avoid additional surcharge.
• This service will help in developing customer’s habit of depositing the
bill in time. Hence ensuring the collection process as well.

Tariff : The Service is absolutely Free

 Business Rules
• Service will be available for all PTCL subscribers and will be offer as
VAS
• The service will be available on Opt-In basis
• The service will be absolutely Free
• Charges of Service will not be the part of any package
• Service can be availed with all existing VAS
• Bill Alert SMS will received on customer’s Mobile number
• At the time of order entry, CSR will edit the customer information if
customer profile doesn't have already available mobile# information.
• Already available Mobile number input will be used for sending Bill
Alert SMS to the customers.
• This service will be available to all customers on opt-in basis.
• Bill Alert SMS will initially be sent once a month and later on twice a
month on agreed dates. (10th & 17th of each month )
Thank You