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nawili pirveli stumarTmoyvareoba da servisi

 Sesavali. istoria.
 garegnuli iersaxe da higiena
 xanZarsawinaaRmdego usafrTxoeba, ubeduri SemTxvevebi, usafrTxoebisa da kanonis dacva,
dacvis samsaxuri.
nawili meore HoReCa seqtoris sxvadasxva tipis dawesebulebebi
 momsaxurebis sferos sxvadasxva tipis dawesebulebebi
 servisis TanamSromlis roli
 movaleobani, momsaxurebis 6 safexuri
 momsaxure personalis struqtura

nawili mesame xelmZrvanelobis ori meTodi

 mokle mimoxilva
 xelmZRvanelobis stili
 efeqturi adamianis Svidi Cveva

nawili meoTxe koncefcia. SesZlebT Tu ara restornis gaxsnas.

 restornis koncefciis SemuSaveba
 ZiriTadi aqcentebi

nawili mexuTe ndobis mopovebis saSualebebi. xalxTan muSaobis ZiriTadi principebi

 moipove ndoba da pativiscema 
 lideris aCrdili 
 iyo saWiro dros saWiro adgilas
 ukukavSiri 

nawili meeqvse mzadeba stumrebis momsaxurebis dawyebis win

 adgilebis dajavSna
 restoranSi atmosferos Seqmna
 mimtanis samuSao adgilis momzadeba
 ”mizan placis” saxeobebi
 stumrebis momsxurebis Tanmimdevroba
 stumris Sexvedra da ganaTavseba
 wylisa da puris SeTavazeba
 aperitivi

nawili meSvide meniu da sakalkulacio baraTebi, “Rvinis karta”.

 menius struqtura
 kerZebis gatanis Tanmimdevroba
 menius tipebi: ”a la karte”, ”tabldoti”, ”saerTo sadili”, ”dRis meniu”, ”cikluri meniu”.
 Rvinis karta
 salalkulacio baraTebi

nawili merve SeTavazebis ostatoba. gayidvebis kontroli.

 menius prezentacia da mirTmeva
 servisis TanamSromeli gamyidvelis rolSi.
 SekveTis miRebis teqnika

nawili mecxre angariSsworeba, formebi, Taviseburebani. “Tifs“ anu e.w. “Cai”

 angariSis momzadeba
 angariSsworebis formebi
 “Tif” anu “Cai”

nawili meaTe momsaxurebis (servisis) stili da sxvadasxva formebi.

 TefSiT sevisis ostatoba
 langriT servisis teqnika
 forlegenis floba
 ZiriTadi kerZis mimrTmeva
 wvnianis mirTmeva
 mobiluri urikiT sargebloba
 ojaxuri momsaxureba
 Sveduri magida
 bufeti
 mobiluri urika misi daniSnuleba
 urikis dakompleqteba “mizan placi”
 flambireba
 usafrTxoebis zomebi

nawili meTerTmete alkoholi da biznesi. somelie da RviniT servisi

 somelie da RviniT servisi
 dekantireba aerireba, aqsesuarebi.
 “Rvinis karta”
 sasmelebisa da kerZebis erToblivad gatanis koordinireba
 ramdenime sasargeblo rCeva maTi SerCevisaTvis

nawili meTormete ivenTi da xalxmravali wveulebebis mowyoba

 wveulebis nairsaxeobani
 samzadisi servireba “mizan placi”
 wveulebis momsaxureba
 mmomsaxure personalis dakompleqteba
 gunduri muSaoba

nawili mecamete mogeba - zaralis uwyisi

 mogeba – zaralis uwyisis (mzu) daniSnuleba

nawili meToTxmete efeqturi urTierTobebi. motivacia da gunduri muSaoba

 lideris aCrdili 
 viyo saWiro dros saWiro adgilas
 efeqturi urTierTobis ramodenime xerxi.

nawili meTxuTmete rogor movemsaxuroT stumars XXI saukuneSi?

 stumrebis motivacia
 moda, stili da nou _ hau.

Sesavali

istoria
dRes vervin ityvis danamdvilebiT Tu vin da rodis gaxsna pirveli restorani. iTvleba rom restorani
wminda parizuli gamogonebaa. yvelaferi ki SuasaukuneebSi daiwyo tavernebisa da rtaqtirebis
epoqaSi. am dawesebulebebis arsi imaSi mdgomareobda rom maTi ZiriTadi stumrebi iyvnen
mogzaurebi, ucxo mxaredan Camosuli an qalaqidan qalaqSi mimavali SemTxveviTi adamianebi.,
adgilobrivi macxovrebeli xom maT TiTqmis ar stumrobda. me-18 saukunis dasawyisisTvis am
dawesebulebebma amowures sakuTari SesaZleblobebi da SesamCnevadac daknindnen, radgan am
periodisTvis adamianebi ufro momTxovnni da pretenziulni gaxdnen. umravlesobas erCia saxlSi
2
moewvia mzareuli gansakuTrebuli kerZebis dasamzadeblad. sxvaTa Soris arsebobs am periodis
traqtirebis aRwera, gakeTebuli erTerTi mogzauris mier 1718 wels. is paris gavliT mgzavrobda da ase
aRwers tavernas sadac sadilad gaCerda: “. . . magidebi ar varga ucxoelTa misaRebad, magram sxva
gza ar aris ukeTesi aq ara aqvT. iZulebuli xdebi sruliad ucnobi xalxis garemoSi isadilo, isic Tu dana-
Cangals winaswar ipovi sadme. zedmetad mokrZalebuli adamiani ki SeiZleba mSieric darCes. saerTo
magidas, centrTan axlos, yoveldRiuri vizitorebi usxedan; romelnic erTmaneTs abrueben Zveli
anegdotebiT. dauRalavi ybebiT SeiaraRebulni isini meyseulad eZgerebian saWmels signalis
miRebisTanave. sabraloa is vinc zedmetad dinjad ReWavs da fuWi iqneba misi mcdeloba rame
gaagonos mosamsaxures. magida manam dacarieldeba , vidre is rames gaagonebs mas.” es mSvenieri
magaliTia imisa rom, sazogadoebrivi kvebis obieqtebSi namdvilad dadga kordinaluri cvlilebebis dro.
cvlilebebisa romelic orientirebuli iqneba garemoze da umTavresad momsaxurebaze. am progresis
logikuri Sedegia pirveli restornis (Tanamedrove gagebiT) gamoCena. Tavdapirvelad restorans
uwodebdnen im dawesebulebas sadac stumrebs sTavazobdnen sxva da sva saxis bulionebs, wvnian,
xorcian da kvercxisgan damzadebul kerzebs. sayuradReboa rom aseT restornebSi yvelaze mTavari
ram individualuri personaluri momsaxureba (a la karte) ukve arsebobda.
erT erTi pirveli aseTi restornis mflobeli iyo vinme bulanJe, romelmac Tavisi obieqti 1765 wels gaxsna
riu de puliSi, luvrTan axlos. restornebis ricxvi Zalian swrafad izrdeboda, Tumca isini arafriT
gansxvavdebodnen erTmaneTisagan. Tumca cota xanSi moxda saintereso da mniSvnelovani siaxle,
ramac konceptualurad Secvala midgoma imdroindeli sarestorno biznesisadmi. 1786 wels pale-roialSi
inglisuri tavernis safuZvelze antuan bovilieri xsnis brwyinvale restorans. provansis grafis yofilma Sef-
mzareulma scada maqsimumi gaekeTebina “klientebis” simyudrovisa da komforrtisaTvis. misi
dawesebuleba gamoirCeoda daxvewili interieriT. magidebi wiTeli xisgan iyo damzadebuli, brolis
WaRebi da domaskos CuqurTmebiT morTuli sufrebi. bovilieris restorans hqonda Rvinis sakuTari
sardafi da ra Tqma unda umaRlesi xarisxis franguli kerZebi. amave wlis 8 ivnis gamovida mTavrobis
dadgenileba imis Sesaxeb rom restornis mepatroneebs SeeZlod stumrebis miReba zamTarSi 23
saaTamde, xolo zafxulSi 24 saaTamde.
cxadia yovelTvis rTulia pirveli nabijebis gadadgma, magram safuZveli gaCnda da umokles vadebSi
antuan bovilieris restorans bevri msgavsi dawesebuleba miemata. swored es gaxda Tanamedrove
sarestorno biznesis daswyisi. biznesisa romlis mTavari amocanaa stumris gasrtonomiuli kaprizebis
Sesruleba. gemrieli kerZebis mirTmeva komfortul garemoSi. aqve ar SemiZlia Tavi Sevikavo mixeil
TumaniSvilis citirebisgan. rodesac mas hkiTxes Teatris daniSnulebis Sesaxeb man brZana: ”...
mianiWos mayurebels siamovneba da STaberos mas mxneoba”. analogiuri ram SeiZleba gavimeoroT
restoranzec.

nawili pirveli stumarTmoyvareoba da servisi

1.1. stumarTmoyvareoba da servisi

servisis TanamSromlebi muSaoben momsaxurebis sferos sxvadasxva saxis dawesebulebebSi.

miuxedavad aseTi dawesebulebebis mravalferovnebisa, maTi samuSaos arsi ucvlelia.
personalis saStato raodenoba da maTi adgili ierarqiul kibeze damokidebulia sawarmos zomasa da
funqciaze, magram moTxovnebi mimtanebis profesiuli momzadebisadmi, miuxedavad maTi
raodenobisa StatSi, erTnairia. momsaxurebis sferos nebismieri saxis dawese-bulebebSi, did
restoranSic da patara zomis kafeSic, mimtanebi TavianTi saqmis kargi mcodneni unda iyvnen.

am TavSi wrmodgenilia:
 maRali moTxovnebi garegnobisa da higienisadmi
 rogor unda moiqceT xanZris dros
 rogor unda moiqceT ubeduri SemTxvevebis dros
 usafrTxoebis uzrunvelyofa momsaxurebis sferos sawarmoebSi

1.2. garegnoba da higiena.

3
 momsaxure personalis profesionalizmis erT-erTi umTavresi aspeqtia piradi higiena da garegnoba.
samsaxurSi servisis TanamSromeli valdebulia iyos sufTa da koxta yvela mimarTebaSi, miuxedavad
imisa raSia is Cacmuli uniformaSi Tu sxva samosSi. miuxedavad imisa samzareuloSi muSaobs is Tu
darbazSi. es aris pirveli da yvelaze TvalsaCino maCvenebeli samuSaosadmi profesionaluri
damokidebulebisa. pirveli vizualuri STabeWdileba Tqvens restornze stumrebs eqmnebaT servisis
TanamSromelTan SexvedrisTanave. swored pirveli STabeWdileba aris momsaxurebis sferos,
sawarmos komerciuli warmatebis safuZveli. piradi higienis mkacri dacva da Tavis movla gamoxatavs
rogorc stumrebisadmi dadebiT damokidebulebas, aseve servisis TiToeul TanamSromels matebs
sakuTar TavSi darwmunebis Zalas. piradi higienisadmi mkacri moTxovna aucilebelia yvela im muSa-
kisaTvis, visac saqme aqvs kvebis produqtebTan da sasmelebTan, radgan amazea damokidebuli
stumris janmrTeloba. servisis TanamSromelTa mxridan higienis mkacri dacva aseve metad
mniSvnelovania, radganac es stumrebisTvis mosawonia. Tqven ver miiRebT siamovnebas restoranSi
vaxSmisagan, Tu Tqven gemsaxurebaT servisis TanamSromeli cudi suniTa da WuWyiani frCxilebiT.
mimtanebma (servisis TanamSromlebma) gansa-kuTrebuli yuradReba unda dauTmon fexsacmlis
SerCevas da gamo-imuSaon swori siarulis manera. Tu adamians stkiva fexebi an zurgi, is ver
gauwevs Tavazianobas da maspinZlobas stumrebs.
servisis TanamSromelTa varcxniloba unda Seesabamebodes re-stornis stils. is unda iyos moduri,
magram amave dros aucileblad koxta, Tmebi ar unda faravdes saxes. moduri, koxta varcxniloba
matebs adamians TviTrwmenas da amave dros pasuxobs higienis moTxovnebs.
servisis TanamSromlebs SeuZliaT isargeblon kosmetikuri saSu-alebebiT, parfiumeriiT, biJuteriiT,
magram yvelaferi unda iyos zomierad da harmoniulad Sexamebuli. araferi zedmeti, myvirala da
Tavsmomxvevi.
miuxedavad imisa, uzrunvelyofs restorani servisis Tana-mSromlebs uniformiT Tu ara, Tavad
TanamSromeli agebs pasuxs masze, rom misi uniforma nebismier dros iyos sufTa da kargad
dauToebuli. SearCevT ra uniformas zomisa da stilis mixedviT, aucileblad darwmundiT, rom is ar
zRudavs moZraobas. is unda iyos Sekerili bunebrivi qsovilisagan da advilad atarebdes haers.

1.6. higienuri moTxovnebi

kanonis Tanaxmad, Tqven piradad agebT pasuxs higienuri wesebis dacvaze da Tu stumari
daSavdeba, higienuri normebis darRvevis gamo, Tqven SesaZloa giCivlon kidec.

 Tvali adevneT imas, rom Tqveni TanamSromlebis uniforma iyos sufTa da kargad dauToebuli.
 uzrunvelyaviT isini moxerxebuli fexsacmliT da Tvalyuri adevneT maT sisufTaves.
 ar dauSvaT sakvebSi Tmis moxvedra. servisis TanamSromlebma unda ataron iseTi varcxniloba,
romelsac advilad mouvlian, amasTan Tmebi ar unda faravdnen saxes.
 servisis TanamSromlebma yoveldRiurad miiRon Sxapi da isargeblon sxeulis dezadoriT.
 mieciT ufleba isargeblon sunamoTi da biJuteriiT, Tu ki Tqveni dawesebuleba gaZlevT amis
uflebas.
 akrZaleT moweva sakvebTan. Tu ki mainc ewevian, daibanon xelebi yoveli mowevis Semdeg.

higienuri moTxovnebis dasacavd didi yurageba unda mieqces xelebis dabanis wesebs:

 samuSaos dawyebamde,
 daceminebis an daxvelebis SemTxvevaSi,
 saxeze an uniformaze xelis Sexebis SemTxvevaSi,
 sapirfareSoSi yofnis Semdeg,
 Wamis an mowevis Semdeg,
 fulTan muSaobis Semdeg,
 stumrebis momsaxurebis Semdeg-manamde,
 yovel naxevar saaTSi.

Tqveni dawesebulebis personali, visac saqme aqvs produqtebTan, regularulad unda gadiodes
Semowmebas.

4
 1.7. xanZarsawinaaRmdego usafrTxoeba

pirvel rigSi, samsaxurSi mowyobisas, Tqven unda gaecnoT xanZar-sawinaaRmdego usafrTxoebis

wesebs personalisa da stumrebisaTvis. aucilebelia, yovelTvis daeqvemdebaroT Tqvens
dawesebulebaSi dadgenil kanonebs, magram arsebobs ramdenime universaluri wesi, romelTa
Sesrulebac SesaZlebelia yvelgan.

 xanZris aRmoCenis SemTxvevaSi maSinve gangaSi astexeT da garSemomyofebs acnobeT rom

datovon, Senoba.
 ar CavardeT panikaSi. evakuacia unda CaataroT mSvidad da wesrigis dacviT.
 arasodes ar gariskoT cecxlTan axlos yofna da arc sxvas misceT amis ufleba.
 yvela xanZarsawinaaRmdego mowyobiloba unda iyos gamoyenebuli mxolod instruqcis
Sesabamisad
 aucilebelia gamoiyenoT usafrTxoebis da saswrafo daxmarebis yvela zoma.
 ar dabrundeT xanZris adgilze mis srul likvidaciamde.
 saWiroa saxanZro manqanis gamoZaxeba.

1.8. ubeduri SemTxvevebi (personalTan da stumrebTan)

gaxovdeT rom Tqven pasuxs agebT yvela saxis ubedur SemTxvevaze, romelic Tqveni gulgrilobis
gamo moxda. kanonmdebloba iTvaliswinebs ubeduri SemTxvevebis profilaqtikas. arsebobs mTeli rigi
sakanonmdeblo muxlebisa, romlebic iTvaliswineben sawarmoebSi saStato personalisa da stumrebis
sicocxlisa da janmrTelobis dacvas. sawarmos yvela muSaki unda gaecnos maT da gaiaros spe-cialuri
swavleba. personali unda cdilobdes ubeduri SemTxvevebis Tavidan acilebas.
Tu ki ubeduri SemTxveva mainc moxda, aucilebelia:
 dauyonebliv aRmouCinoT daSavebuls pirveladi daxmareba.
 daamSvidoT daSavebuli da SeuqmnaT mas maqsimalurad komfortuli pirobebi.
 aucileblobis SemTxvevaSi gamoiZaxoT saswrafo
 aucileblad daafiqsiroT ubeduri SemTxveva specialur JurnalSi.

1.9. usafrTxoeba da kanonis dacva

kanonmdebloba avaldebulebs samuSao adgilze usafrTxoebis wesebis dacvas. aucilebelia ipovoT

maRali riskis adgili da miiRoT pro-filaqtikuri zomebi. Cqari prevenciuli zomebi SesaZleblobas
mogcemT ubeduri SemTxvevebis riski daswioT an sruliad aiciloT. aseTi moqmedebiT Tqven asrulebT
kanons.

1.10. dacva

yvela personalis saStato movaleobebSi Sedis usafrTxoebis mxar-daWera da Semdegi poziciebis dacva:
 samuSao saamqrobi
 aRWurviloba
 savaWro da sabanketo darbazebi
 sawyobi Senoba, sardafebi
 macivrebi
 sayinuleebi da sxva

yvela zemoT CamoTvlili ubani, aseve mTeli aRWurviloba unda iqnas daculi gauTvaliswinebeli
SemTxvevebisgan, romlis Sedegia gafuWeba an gaflangva.
stumrebis an momsaxure personalis yvela saxis danakargis Sesaxeb aucilebelia gecnoboT Tqven -
xelmZRvanelobas, rom miiRoT misi pov-nisTvis aucilebeli yvela zoma. eWvmitanili pirebi
aucilebelia Tavazianad daakavoT an acnoboT amis Sesaxeb dacvas. napovni nivTebis Sesaxeb

5
informacia unda iyos dafiqsirebuli specialur JurnalSi da gaufrTxildeT mas, sanam ar gamoCndeba
mflobeli.

nawili meore HoReCa seqtoris sxvadasxva tipis dawesebulebebi

2.1. momsaxurebis sferos svadasxva tipis dawesebulebebi

Ho Re Ca seqtoriSi muSaoben sxvadasxva xasiaTis, sxvadasxva profesionaluri momzadebis

donis da gamocdilebis adamianebi.
stumarTmoyvareoba SeiZleba ganvsazRvroT rogorc stumrebis moTxovnilebebis
dakmayofileba gastronomiul doneze Sesabamisi momsaxureobis SeTavazebiT! rac SeiZleba
ganxorcieldes sxvadasxva tipis, konceptualurad gansxvavebul sazogadoebrivi kvebis obi-eqtebze.
sadac muSaoben servisis TanamSromlebi romelnic sTavazoben maTTan mosul stumars kerZebsa Tu
sasmelebs, an orives erTdroulad. aqedan gamodinare SeiZleba gamovyoT kvebis obieqtebis
remdenime ZiriTadi saxeoba:
 kafeteria, mcire zomis kvebis obieqti romelic stumrebs sTavazobs yavas, sxvadasxva saxis
SeWamands da xSirad msubuq, kerZebs vaxSmamde. kafeteriaSi stumrebis did nakadTan
gamklavebis mizniT momsaxureba, mimdinareobs swrafad. aq didi yuradReba ar eqceva
momsaxurebis maRal standartebs.garemo uSualoa da stumarTmoyvareobiT gajerebuli.
meniu: tabldoti, a la karte, dRis meniu.

 bistro an fast fudi (TviTmomsaxurebis obieqtebi) aq mosul stumars Cveulebriv sTavazoben

ZiriTad kerZebsa da sasmelebs, romelebsac stumrebi TviTon iReben daxlidan an “Sveduri
magididan”, stumrebi langariT xelSi erTmaneTis miyolebiT dgebian, miiweven salarosken,
arCeul kerZs dgamen langarze. Tanamedrove sasadiloebi swored momsaxurebis am formas
iyeneben. aseT dawesebulebaSi momuSave personalma kargad unda icodes kerZebis sruli
asortimenti, romelic maT dawesebulebaSi arsebobs. Tumca zogierT bistroebSi sakvebi moaqvT
TviTon mimtanebsac. aseTi obieqtebis mTavari ganmasxvavebeli Tvisebaa momsaxurebis
siswrafe, sisufTave da xalxmravloba.
meniu: tabldoti, cikluri meniu, dRis meniu.

 patara restornebi (ojaxuri samzareulo). aseTi restornebis darbazis inerieri da atmosfero

gaTvlilia ZiriTadad SemTxveviTi stumrebis momsaxurebaze. kerZebi moaqvT mimtanebs Tumca
aseT dawesebulebebs yovelTvis ar gaaCniaT licenzia spirtiani sasmelebis gayidvaze*, stumrebs
ufleba aqvT Tan moitanon isini. momsaxure personals unda SeeZlos Seqmnas stumrebTan
megobruli, uSualo urTierTobis atmosfero.
meniu: a la karte, dRis meniu.

 erovnuli an eTnikuri restornebi. am popularul restornebSi meniu da momsaxurebis stilic unda

Seesabamebodes maT dasaxelebas da rac mTavaria koncefcias. bunebrivia rom restoran
”palermoSi” SemogTavazon siciliuri eTnikuri samzareulos kerZebi da araviTar SemTxvevaSi
zogadad italiuri pasta da spageti mxolod!
meniu: a la karte, dRis meniu

 restornebi, romlebic emsaxurebian miRebebs, banketebs da sxva xalxmraval RonisZiebebs.

(CvenSi sabanketo darbazi) am SemTxvevaSi stumrebis raodenoba da RonisZiebis stili Zalian
Zlierad icvleba, amitom aseTi saxis RonisZiebebi rogorc dResaswaulis organizatorebisagan, aseve
momsaxure persona-lisagan iTxovs maqsimalur mobilizebasa da yuradRebas. rogorc wesi aseTi
restornebi sruli datvirTviT muSaoben ZiriTadad kviris bolo dgeebSi.
meniu: a la karte, “saerTo sadili”

6
 pabi (ludxana) 1.kvebis obieqti sadac ZiriTadi aqcenti ludze aris gakeTebuli. meniu aris
Sesabamisi da momsaxureba Zalian demokratiuli.
2.kvebis obieqti sadac ludi adgilzeve iwarmoeba. gamomdinere erovnuli kuTvnilebidan da
tradiciiebidan meniuc adekvaturia. mag.: saqarTveloSi SesaZlebelia SemogTavazon xinkali an
xaSi. germaniaSi – sosisebis nairsaxeoba da Zexve-ulis farTo arCevani.
meniu: tabldoti, a la karte, dRis meniu tabldoti.

pirveli klasis ”a la kart” restornebi Cveulebriv gamoirCevian saxelwodebis Sesabamisad komfortuli

garemoTi da sTavazoben stumrebs daxvewil samzareulos, rogorc erovnul-eTnikurs aseve Sereuls da
rac mTavaria saavtoro samzareulos. momsaxure personalisgan moiTxoveba ara mxolod brwyinvale
ostatoba, aramed Tavisi saqmis Rrma codnac. aseT restornebSi, rogorc wesi, gansakuTrebuli
yuradReba eqceva stumarTan urTierTobis yvela detals. Zalian maRal doneze dgas samzareulosa da
momsaxure personalis harmoniuli muSaobis sakiTxi.
meniu: a la karte, “saerTo sadili”, dRis meniu, sezonuri meniu, sadResaswaulo meniu, Rvinis
karta, sigar-listi . . .
maS ase Cven mimovixileT kvebisa da garTobis ramdenime gansxvavebuli saxis dawesebuleba.
maTgan TiToeuls sakuTari individualobiTa da stiliT gamovarCevT. vipoviT saerTo, yvela-saTvis
damaxasiaTeebel elementebsac, magram erTi ram yovelTvis unda gvaxsovdes: nebesmier
dawesebulebas (kvebisa da garTobis obieqts) “a la kart” (pirveli klasis) restorani iqneba is Tu yvelaze
iaffasiani ludxana (saxinkle), erTi saerTo zeamocana gaaCnia – mianiWos momxmarebels siamovneba
da STaberos mas mxneoba, raTa is kidev erTxel movides stumrad. es umTavresi amocana warmatebuli
biznesis upirobo sawindaria.

2.2. servisis TanamSromlis roli

sanam ganvsazRvravdeT servisis TanamSromelTa rols, zadmeti ar iqneba vaxsenoT vis SeiZleba
mivmarTod ase.
terminiT mimtani mimarTaven orive sqesis warmomadgenels, vinc sTavazobs stumars kerZebsa
da sasmelebs, agreTve trapezis ganmavlobaSi yuradRebas aqcevs maT da asrulebs stumris yvela
gasrtonomiul survils.
Tumca sxvadasxva qveyanaSi mimtans sxva funqiac akisria. yvelaferi damokidebulia
momsaxurebis im stilze romelic miRebulia konkretul obieqtze (franguli, amerikuli, inglisuri, rusuli Tu
aziuri). am sakiTxs ufro dawvrilebiT mogvianebiT davubrundebiT.
profesionali mimtanis (servisis TanamSromlis) valdebulebaa Seqmnas uSualo, Tavisufali garemo,
sadac TiToeuli adamiani Tavs sasurvel stumrad igrZnobs, amasTanave mimtanis muSaoba ar Semo-
ifargleba mxolod kerZebisa da sasmelebis miwodebiT.
imisaTvis rom kompetenturad Seasrulos movaleobebi, mimtans (servisis TanamSromlis) unda
hqondes mTeli rigi dadebiTi Tvisebebisa da gaaCndes Tavisi saqmis codna, agreTve gulwrfeloba, Sro-
mismoyvareoba da punqtualoba. amis garda is yuradRebas unda aqcevdes Tavis garegnobas da
yovelTvis iyos mowesrigebuli.
servisis profesionalma TanamSromelma unda icodes stumarTan misarTmevad gaTvaliswinebuli
kerZebis momzadebis teqnologia, produqtebi, romlisganac es kerZebi mzaddeba da momsaxurebis
wesebi. servisis kargi TanamSromeli unda iyos gaTviTcnobierebuli Tavisi restornis organizebasa da
muSaobaSi. man zedmiwevniT kargad unda icodes personalis movaleobebi da zustad unda asrulebdes
maT.

2.3. servisis TanamSromlis movaleobebi da momsaxurebis 6 safexuri

servisis TanamSromlis samuSaoSi Sedis:

 samuSao adgilis momzadeba da misi SenarCuneba saTanado mdgomareobaSi.

 stumrebTan da kolegebTan kargi urTierTobis unari.
 restornis stumrebisaTvis kerZebisa da sasmelebis SerCevaSi daxmarebis gaweva, saTanado
rekomendaciebis gacema.

7
2.4. momsaxurebis 6 safexuri:

1. misalmeba RimiliT saTanado Tbili, magarm arafamiliaruli daxvedra damokidebuleba keTilad

ganawyobs stumars Tqveni dawesebulebebisadmi.
2. SekveTis aReba SeTavazebiT profesionaluri da megobruli rCeva gauadvilebs stumars tqveni
restornis meniuSi garkvevas da miscems mas saSualebas Tamamad gasinjos dRemde misTvis ucnobi
axali kerZebi an sasmelebi. agreTve sworad gakeTebuli SeTavazeba erTi-orad gazrdis Tqveni stumris
mier daxarjuli Tanxis raodenobas.
3. SekveTis gatana TanmimdevrobiT mniSvnelovania TiToeulma stumarma mis ier SekveTili kerZi
Tu sasmeli miiRos droulad. swored ise rogorc mas surda es. an im TanmimdevrobiTa da drois
intervalis gaTvaliswinebiT rogorc es etiketiT aris gaTvaliswinebuli Tqvens restoranSi.
4. poziciis kontroli SeTavazebiT stumris mier gamoZaxebuli kerZebis (sasmelebis) mitanis
Semdgom aucilebelia maqsimaluri yuradReba mis mimarT da aramomabezreblad damatebiTi
SeTavazebis gakeTeba.
5. ngariSsworeba gadamowmebiT am dros aucilebelia im Cekis zusti gadamowmeba romelic
stumars unda warudginoT gadaxdisaTvis. radgan 1. ar gamogrCeT rame rac SekveTili hqonda stumars
an 2. SecdomiT ar SeitanoT iseTi ram rac mas saerTod ar SeukveTavs.
6. damSvidobeba kvlav mowveviT gulTbili damSvidobeba da imedis gamoTqma rom Tqveni
stumari kvlavac gewvevaT metad aucilebelia stumrisaTvis. moaxerxeT ise rom yovelma servisis
TanamSromelma karebamde gaacilos TiToeuli misi stumari da darwmundiT stumris keTilganwyobaSi
Tqvengan wasvlis dros. kmayofili stumari aucileblad dabrundeba da Tan 10 megobars moiyvans.
servisis TanamSromlis zemoT CamoTvlili movaleobebis Searulebis mTavari mamoZravebeli impulsi
unda iyos stumarTmoyvareoba. radgan stumrisadmi gulTbili damokidebuleba misi xelmeored
stumrobis umTavresi safuZvelia.

2.5 mosamsaxure personalis struqtura

momsaxure personalis movaleobebs gansazRvravs xelmZRvane-loba da Cveulebriv

damokidebulia restornis zomebze, tradiciebze, koncefciaze, stilze. sayovelTaod cnobilia rom ersebobs
momsaxure personalis ierarqiuli mowyobis ramdenime stili. mag.: evropuli (franguli, inglisuri)
amerikuli, aRmosavluri, rusuli da a.S. am SemTxvevaSi ganvixiloT universaluri sqema, sadac servisSi
momuSave adamianebis harmoniuli muSaoba stumrebis komfortisa da momsaxurebis maRali donis
maCvenebelia. rogorc wesi es sqema gamoiyureba Semdegnairad:

 sawarmos xelmZRvaneli (Sef-mzareuli)

did restornebSi sawarmos xelmZRvaneli Cveulebriv pasuxs agebs kvebis organizaciaze da asrulebs
menejeris funqcias. is adgens menius da Sesabamis sakalkulacio baraTebs (Sef-mzareulTan erTad)
imgvarad, rom biznesma moitanos Semosavali, xelmZRvanelobs aseve produqtebisa da sasmelebis
Sesyidvas da akontrolebs mosamsaxure personalis samsaxurSi miRebasa da swavlebas. Tu ki sawarmo
flobs ramdenime bars an restorans, rogorc magaliTad didi sastumroebi, maSin yovel seqmentSi
SeiZleba iyos Tavisi sawarmos xelmZRvaneli. mis movaleobebSi Sedis restornis personalTan
muSaoba da kontroli produqtebisa da sasmelebis Sesyidvaze. mimtanebis muSaobaze ki
pasuxismgebelia an sawarmos xelmZRvaneli an metrdoteli.

 “metr d’ oteli“
metrdoteli xelmZRvanelobs mimtanebisa da barmenebis srul muSaobas da akontrolebs maT mier
stumrebis momsaxurebis wesebis Sesrulebas, dawyebuli restornis momzadebiT stumrebis
dasaxvedrad, damTav-rebuli Senobis dalagebiT samuSao dRis bolos. patara restornebSi metrdotelis
movaleobebSi aseve Sedis magidebis dajavSna, stumrebis miReba da maTTvis darbazSi adgilis
arCevaSi daxmareba. did restornebSi am funqcias asrulebs e.w. hostesi. ufro zustad rom vTqvaT metr
de oteli horeka seqtorSi momuSaveve didi
gamocdilebisa da praqtikuli codnis mqone adamiania. man icis yvelaferi yvelafris Sesaxeb.

 somelie
8
gaxlavT sastumrosa Tu restoranSi momuSave profesionali Rvinisa da sxva magari alkoholuri
sasmelebis eqsperti. romelic exmareba stumars maT amorCevasa da swored mirTmevaSi. misi pirveli
movaleobaa stumris dakmayofileba da amave dros biznesis mepatronis interesebis dacva. igi pasuxs
agebs Rvinisa da magari alkoholuri sasmelebis Sesyidvasa da maT swored Senaxvaze.

 darbazis ufrosi an cvlis menejeri

es adamiani sakuTar cvlaSi restornis muSaobis xelmZRvanelia. misi samuSao dRe iwyeba diliT da
mTavrdeba gvian RamiT. is pasuxs agebs da akontrolebs restores muSaobis yvela segments, dawyebuli
dalageba–dasufTavebis samsauriT, dRis kerZis SeTavazebiT damTavrebuli.

 ufrosi mimtani (servisis ufrosi TanamSromeli)

zogierT dasavlur restoranSi mas kidev kapitans uwodeben. is pasuxismgebelia rigi magidebis
momsaxurebaze an calkeul poziciebze (zona), romlebzec dayofilia darbazi. is Rebulobs SekveTebs da
Tavis pozicias emsaxureba, raSic mas exmarebian nakleb gamocdili da kvalificirebuli mimtanebi/anu
staJorebi. misi erT-erTi mTavari movaleobaa servis ostatobis demonstrireba, SeTavazeba da axalbeda
TanamSromelTa wvrTna.

 mimtani (servisis TanamSromeli)

Tu magidebis rigs emsaxureba gundi, maSin nakleb kvalificirebuli mimtanebi emorCilebian wamyvan
mimtans (servisis ufros TanamSromels) .maT movaleobebSi Sedis mizan placis momzadeba,
sasmelebisa da menaJe-sousebis mirTmeva, aseve ufrosi kolegebis wvrilmani miTiTebebis Sesruleba.
TiToeuli mimtani perspeqtivaSi metrdotelia. Tu axalbeda servisis TanamSromels sakuTari profesiis
profesionalur doneze dauflebis survili ara aqvs an ubralod ar SeuZlia es. maSin dros nu dakargavT
masTan samuSaod. daemSvidobeT eseTs, radgan misgan mainc araferi gamova.

nawili mesame xelmZrvanelobis ori meTodi

 mokle mimoxilva
 xelmZRvanelobis 2 stili
 efeqturi adamianis Svidi Cveva

3.1 mokle mimoxilva

am modulis Seswavlis Semdeg Tqven SesZlebT:

 aRweroT Tqveni, rogorc xelmZRvanelis SesaZleblobani,
 gaerkveviT rogor aisaxeba Tqveni roli restornis muSaobaze da momsaxurebis xarisxze mTlianad.
 gaecnobiT im meTodebs, romlebic dagexmarebaT ganaviTaroT Tqveni xelmZRvanelobis
individualuri stili.
am meTodebis gamoyeneba dagexmarebaT gaigoT, Tu rogor zemoqmedebas axdens Tqveni
saqcieli Tqvens pirad da profesionalur cxovrebaze, aseve dagexmarebaT miaRwioT ufro maRal
Sedegebs. aqve aRvwerT p.stefanis mier SemuSavebul sistemas: ,,efeqturi adamianis 7 Cveva,,
romelic dagexmarebaT warmatebulad marToT Tqveni restorani. imisaTvis, rom motivirebuli gyavdeT
Tqveni gundi SesaniSnavi Sedegebis misaRwevad, Tqven rogorc menejeri, unda flobdeT
xelmZRvanelisTvis aucilebel codnas da ,,marToT magaliTiT,, is Tu rogor xelmZRvanelobas uwevT
Tqvens gunds da rogor marTavT rogorc sakuTar Tavs aseve sxvebs, Zalian did gavlenas da
STabeWdilebas axdens Tqvens momxmarebleze, romelsac isini TqvenTan stumrobis dros Rebuloben.

3.2 xelmZRvanelobis 2 stili

arsebobs xelmZRvanelobis ori stili: direqtiuli da partisipatiuli. direqtiuli stilis gamoyenebis dros
Tqven Tavad RebulobT gadawyvetilebas da mxolod Semdgom acnobebT sxvebs Tqvens mier
miRebuli gadawyvetilebis Sesaxeb, Tu rogor ganviTardeba movlenebi Semdgom. ar ekiTxebiT
Tqvens irgvliv myofT azrs. partisipatiuli marTvelobis stilis gamoyenebis dros, Tqven

9
garSemomyofT yvelas sTxovT gamoTqvan TavianTi azri, ris Semdegac Tqven da Tqveni gundi erTad
RebulobT gadawyvetilebas. muSaobis dros gamoiyeneba marTvelobis orive stili. direqtiuli
marTvelobis stili gamoiyeneba axalbeda TanamSromlebTan muSaobis dros, rodesac inergeba axali
procedurebi an marTvelobis axali politika, eqstremalur situaciebSi an rodesac sxvisi qmedeba
safrTxes uqmnis sxva danarCenebs. partisipatiuli marTvelobis stili gamoiyeneba, gamocdil
TanamSromlebTan muSaobis dros, rodesac gsurT miiRoT Tqvens garSemomyofTa azri, romelic
dagexmarebaT swori gadawyvetilebis miRebaSi. im SemTxvevaSi, Tu kidev gaqvT dro
gadawyvetilebis misaRebad. rodesac xelmZRvanelobis stilad irCevT partisipatiuls aucileblad
acnobeT Tqvens gunds, Tu vin aris uflebamosili gadawyvetilebis miRebaze Tqven Tu Tqveni gundi.
winaaRmdeg SemTxvevaSi yovelive uaryofiTad aisaxeba gundis moralur klimatze. gundis wevrebma
SesaZlebelia ifiqron, rom gadawyvetilebas Rebulobs mTeli gundi, sinamdvileSi_gadawyvetilebas
RebulobT Tqven. imisaTvis, rom gaxdeT efeqturi xelmZRvaneli, Tqven unda flobdeT, rogorc
direqtiul, aseve partisipatiuli xelmZRvanelobis stils. Tqven unda iyoT moqnili orive stiliT sargeblobis
SemTxvevaSi, situaciidan gamomdinare.
zogjer menejerebi, xelmZRvanelobis stilis gverdis avliT, cdiloben yvelaferi akeTon
damoukideblad. ratom akeTeben isini amas? imitom, rom aseTi xerxi martivia, isini darwmunebulni
arian sakuTari qmedebebis sisworeSi. rodesac cdilobT yvelaferi akeToT damoukideblad, dafiqrdiT
rogor aCrdils tovebT irgvliv? amgvarad Tqven irgvliv agzavniT Setyobilebas: ,,yvelafers amas me
gavakeTeb yvelaze ukeT,, , ,, me Tqven ar gendobiT,, , ,, me ar vendobi Tqvens SesaZleblobebs,,
Tqveni, rogorc menejeris muSaoba mdgomareobs imaSi, rom nebismieri problema da amocana
SeasruloT Tqveni TanamSromlebis daxmarebiT, amisaTvis saWiroa gaakeToT deligireba da iqonioT
dadebiTi urTierToba Tqvens samuSao gundTan, ra sakvirvelia Tqveni codnis gamoyenebiT.
3.3 xelmZRvaneloba efuZneba:
 ndobas,
 zegavlenas
 pativiscemas

savarjiSo:
xelmZRvanelobis rogor stils gamoiyenebdiT mocemul situaciebSi?
(SemoxazeT)

1. Tqven uxsniT TanamSromlebs, rogor gamoviyenoT fasdaklebis baraTi. xelmZRvanelobis

rogor stils amovirCevdi?
 direqtiuli
 partisipatiuli

2. dilis cvlaSi muSaobs oTxi gamocdili TanamSromeli, imisaTvis, rom gaaumjobesoT stumarTa
STabeWdileba dilis saaTebSi, unda moZebnoT axali SesaZleblobani muSaobis xarisxis
gasaumjobeseblad da SeimuSaoT gansakuTrebuli winadadebebi. xelmZRvanelobis rogor stils
amoirCevdiT am dros?
 direqtiuli
 partisipatiuli

3. Tqven xedavT, rom TanamSromeli arRvevs momsaxureobis standartul nomrebs.

xelmZRvanelobis rogor stils amoirCevdiT?
 direqtiuli
 partisipatiuli

4. TanamSromelTa swavlebis sistema warmatebulad muSaobs ukve erTi Tvea, Tqven

gesaWiroebaT dagegmoT momavali Tvis saswavlo gegma. xelmZRvanelobis rogor stils
amovirCevdi?
 direqtiuli
 partisipatiuli

10
mocemuli savarjiSodan naTlad Cans Tu rogor unda imoqmedoT situaciis Sesabamisad.

3.4 efeqturi adamianis 7 Cveva

efeqturi xelmZRvanelobisaTvis saWiroa efeqturi Cvevebi. girCevT stefan koveis mier SemuSavebul
,, efeqturi adamianis 7 Cvevas ,,
 Cveva 1. winasawar gansazRvreT situacia
 Cveva 2. daiwyeT fiqri bolodan
 Cveva 3. pirvel adgilze daayeneT yvelaze mniSvnelovani.
 Cveva 4. ifiqreT, rom yvela gamarjvebulia
 Cveva 5. Seecade gaugo sxvas, raTa Semdgom gagigon Sen
 Cveva 6. sinergizmi
 Cveva 7. srulyofileba

3.5 Cveva 1. ,,winasawar gansazRvreT situacia,,

winaswar gansazRvro situacia-niSnavs miiRo Sesabamisi zomebi da qmedebani, manamde vidre

raime SemTxvevas eqneba adgili. adamianebi, romlebic winasawar gansazRvaven mosalodnel
situacias yovelTvis zomierni da frTxilni arian Semdgomi nabijebis da qmedebebis gansaxorcieleblad.
amgvari adamianebis xasiaTis simtkice JRers Semdegnairad: ,,Cems SesaZleblobebSia am problemis
gadawyveta,, modiT davfiqrdeT erTad da vipovoT pasuxi. adamianebi, romlebis iReben
gadawyvetilebas problemis warmoqmnis dros, isini aneleben TavianT qmedebas bolo wuTamde.
nebismieri problebis warmoqmnis mizezs isini eZeben sxva adamianebSi, brazdebian da saubroben
iseTi frazebiT, romelic Semdgom maTSi iwvevs sircxvils. isini xSirad Tavs msxverplad grZnoben.
mudmivad Civian da afuWeben guneba-ganwyobilebas. amgvari adamianebis xasiaTis simtkice JRers
Semdegnairad: ,,me ar SemiZlia amis gakeTeba,, ,,maTma maiZules amis Cadena,, , ,,me vicodi, rom
es meTodi ar imuSavebda,,

savarjiSo :
gansazRvreT situacia an gadawyviteT problema misi warmoqmnis momentSi.

qvemoT moyvanili mtkicebulebani, miekuTvneba im adamianebs, romlebic winaswar

gansazRvraven situacias, an adamianebs, romlebic problemis gadawyvetas misi warmoqmnis
momentSi axorcieleben.

,,mas me Wkuidan gadavyavar,,

reagireben warmoqmnil problemaze
,,modiT ganvixiloT alternativa,,
gansazRvraven situacias
,,me arafris gakeTeba ar SemiZlia,,
reagireben warmoqmnil problemaze
,,ai aseTi var,,
reagireben warmoqmnil problemaze
,,me virCev,,
gansazRvraven situacias
,,me ar SemiZlia,,
reagireben warmoqmnil problemaze

patara istoria
. . . me ara var amaSi damnaSave - uTxra nikam TanamSromels da dasZina: wesrigSi moviyvane
danagvianebuli darbazi, romlis milageba SeiZleboda Cemi zedamxedvelobis gareSec!
. . . arc danarCen samuSao dros Cauvlia nikasaTvis saxarbielod. roca gavida restornidan manqaniT is
Tavs grZnobda saocrad gaRizianebulad da energia gamoclilad.

11
 gzaSi gaaxsenda, rom gamotova mini fexburTis turniri, romelSic misi Svili monawileobda. saxlSi
misuli , qveynierebaze gabrazebuli qancgamoclili daenarcxa sawolze.

rogor moiqceodiT nikas adgilas?

3.6 Cveva 2: daiwyeT fiqri bolodan

mSenebeli saxlis aSenebamde qmnis naxazs, mwerali weras iwyebs patara CanawerebiT yvelaferi
iqmneba orjer, jer fiqriT, Semdgom fizikuri qmedebiT. maRali xarisxi iwyeba zustad SemuSavebuli
gegmiT. Cveva meore mdgomareobs SemdegSi, pirvelad formirdeba idea
imisa, Tu ra gvinda miviRoT. ,,daiwyeT fiqri bolodan,, es imaze metia, vidre fiqri mza produqtze,
romlis miRebac gvsurs Sedegad. gegmis SedgenasTan erTad aq moqmedebaSia Tqveni cxovrebiseuli
Rirebulebani is rac TqvenTvis Zalian mniSvnelovania. am Cvevas aqvs, rogorc saerTo aseve
konkretuli azri. saerTo azriT is ganekuTneba Tqvens cxovrebiseul Rirebulebas. konkretul
SemTxvevaSi is miekuTvneba moklevadian mizans an gegmas mis misaRwevad. magaliTad, roca
Tqven akeTebT TanamSromelTa ganrigs, unda gaiTvaliswinoT is RonisZiebebi, romlebmac
SesaZlebelia gavlena moaxdinos Tqvens Sedgenil ganrigze. yvelafers rasac akeTebT samsaxurSi Tu
samsaxuris gareT unda pasuxobdes Tqvens Rirebulebebs.

savarjiSo:
ra faseulobebi maqvs? ra xdis Cems cxovrebas myars?
aRwereT, Tu ra xdis Tqven cxovrebas metad myars samsaxuSi, pirad cxovrebaSi, sazogadoebriv
saqmianobaSi. . .
aRwereT isic winaswar ra qmedebebs SeimuSavebT, yovelive imis misaRwevad rac TqvenTvis Zalian
aucilebelia:

1. sagnebi, romlebic myars xdian Tqvens pirad cxovrebas

2. sagnebi, romlebic myars xdian Tqvens samuSaos
3. sagnebi, romlebic myars xdian Tqven sazogadoebriv cxovrebas
4. Cems pirad cxovrebaSi me viqnebi:
5. samsaxurSi me viqnebi:
6. Cems sazogadoebriv cxovrebaSi me viqnebi:

rogori faseulobebi maqvs me da riTi aris Cemi cxovreba faseuli?

 ra xdeba, roca Tqven rames akeTebT, ar codniT, rogori dasasruli eqneba mas?
 Tu Tqven mudmivad ifiqrebT Sedegze, rogor gavlenas moaxdens es Tqven restoranze, Tqven
karieraze, Tqven pirad cxovrebaze?
 rogor damokidebulebaSi arian erTmaneTTan pirveli da meore Cvevevi?
 Tu Tqven zustad iciT Tqveni mizani, risi miRweva gsurT, Tqven SegiZliaT SeudgeT qmedebas,
Tqven SegiZliaT miiRoT gadawyvetileba, Sedegebze dayrdnobiT, romlis miRebac gsurT.
 Tu Tqven ar iciT, risken midixarT, ubralod male momxdarze daiwyebT reagirebas, Tqvens mier
miRebuli gadawyvetileba dafuZnebuli iqneba imaze, Tu ra xdeba restoranSi.

3.7 Cveva 3. pirvel adgilze daayeneT yvelaze mniSvnelovani.

pirvel adgilze daayeneT yvelaze mniSvnelovani es wesi vrceldeba prioritetebis da drois marTvis
principiT. ,,gaakeTeT yvelaze mniSvnelovani pirvel rigSi. wina savarjiSoebSi Tqven gansazRvreT, ra
aris TqvenTvis yvelaze mniSvnelovani da rogor unda miaRwio mas. Cveva 3 aris meTodi, romlis
saSualebiTac Tqven SesaZlebT gaakeToT yvelaze mniSvnelovani saqmeebi pirvel rigSi. amaSi Cven
drois matrica dagvexmareba.
drois matrica
imisaTvis, rom ganvsazRvron yvelaze mniSvnelovani saqmeebidan, romeli gavakeTon pirvela
rigSi, adamianebi umravles SemTxvevaSi yuradRebas amaxvileben Semdeg faqtorebze: vadebi, vin
12
misca maT davaleba da ra Sedegebi SesaZlebelia moyves davalebis ar Sesrulebas. drois matrica
Sedgeba oTxi kvadratisagan. TiToeuli kvadarati Seesabameba misi mniSvnelobis dones da siswrafes.
Cven vreagirebT saswrafo saqmeebze. magaliTad stumris Civili moiTxovs Tqvens yuradRebas.
mniSvnelovani amocanebis amoxsniT Tqven asrulebT Tqvens misias. sul ufro srulyofilebaSi
mogyavT Tqveni faseulobani da miznebi es moiTxovs iniciativis da alRos gamovlenas. drois matrica
SesaZlebelia gamoiyenoT, raTa gansazRvroT saswrafo da mniSvnelovani davalebani.

kvadrati 1.
saswrafo da mniSvnelovani saqmeebi. es is saqmeebia romelTa Sesruleba ver iTmens gadadebas.
yvelaze saswrafod Sesasrulebeli amocanebi.
kvadrati 2.
naklebad saswrafo magram mniSvnelovani problemebi. saqmeebi romelnis drois sivrceSi ar kargaven
Tavis mniSvnelobas, magram maTi Sesruleba ar iTxovs gadaudebel,saswrafo qmedebebs.
kvadrati 3
saswrafo, magram ara mniSvnelovani saqmeebi, es is saqmeebia, romlebic droTa ganmavlobaSi
kargaven TavianT aqtualobas. umravles SemTxvevaSi es saqmeebi, mniSvnelovania sxva
adamianebisaTvis.
magaliTi: pasuxi, satelefono zarze, roca, Tqven sxva saqmis samuSao procesSi imyofebiT. Tqvenma
menejerma gTxovaT, SegesrulebinaT mis mier gakisrebuli davaleba, im dros rodesac Tqven sxva
saqmiTa xarT dakavebuli.
kvadrati 4
am kvadaratSi Sedis naklebad mniSvnelovani da naklebad aucilebeli sawarmoo saqmeebi. wakiTxva
SeiZleba mivakuTnoT am kvadrats.
magaliTi: piradi eleqtronuli informaciis wakiTxva, piradi satelefono saubrebi. yovelive amas naklebad
saerTo aqvs samsaxureobriv saqmianobasTan.
savarjiSo :
gansazRvreT mniSvneloba waikiTxeT davalebaTa CamonaTvali, gadaanawileT davalebebi
Sesabamis kvadratebSi
davalebaTa / SekiTxvaTa CamonaTvali
1. danadgari gafuWda
2. dRes dilis cvlaSi ar aris sami TanamSromeli
3. gaakeTeT restornis Semovla / daTvaliereba
4. SeimuSaveT TanamSromelTa swavlebis sistema
5. biznesis mflobeli rekavs, raTa miiRos informacia wina kviris gayidvebis Sesaxeb.
6. xeli moaweroT axali inventaris SekveTas
7. Seasrulo dagegmili profteqdaTvalierebis amocanebi.
8. daurekoT, ipovoT, CaanacvloT TanamSromlebi, im TanamSromelTa magivrad, romlebic avad
imyofebian.
9. SeadginoT TanamSromelTa kviris cvlis ganrigi.
10. TanamSromlebTan urTierTobis mizniT CaatareT TanamSromelTa kreba.
11. ganixileT momxmarebelTa Civili.
12. gaesaubreT sxva menejerebs popularuli satelevizio Sous Sesaxeb.

13
1. saswrafo da mniSvnelovani saqmeebi
 danadgari gafuWda !
 dRes dRis cvlaSi ar aris 3 TanamSromeli !
 daurekeT, ipoveT, CaanacvleT TanamSromlebi, im
TanamSromelTa magivrad, romlebic avad
imyofebian.
 ganixileT momxmarebelTa Civili.
 TanamSromlebTan urTierTobis mizniT CaatareT
TanamSromelTa kreba!
2. saswrafo da naklebad mniSvnelovani
saqmeebi:
 gaakeTeT restornis Semovla - daTvaliereba
 SeimuSaveT TanamSromelTa swavlebis
sistema
 daukavSirdiT biznesis mflobels, raTa
miawodoT informacia wina kviris gayidvebis
Sesaxeb.
 SeadgineT TanamSromelTa kviris cvlis
ganrigi.
 SeasruleT dagegmili profteqdaTvalierebis
amocanebi.

   
3. naklebad saswrafo magram mniSvnelovani 4. naklebad mniSvnelovani da
saqmeebi : naklebad saswrafo saqmeebi :

 xeli moawereT axali inventaris SekveTas  gaesaubreT sxva menejerebs popularuli

satelevizio Sous Sesaxeb.
 

savarjiSo:
barierebis gadalaxva.

 ra barierebi warmoiSveba, dagegmil saqmeTa Sesasruleblad kvadrat 2-Si

 ras moimoqmedebT barierebis aRsakveTad?
 rogor SeZlebT dauTmoT drois didi nawili kvadrati 2-Si gankuTvnil saqmeebs?
 ra SesaZleblobebs gamoiyenebT, raTa sagrZnoblaT Seicvalos Tqveni restornis muSaoba?
 ras gaakeTebT am kviraSi, raTa SecvaloT Tqveni piradi cxovreba?
aRniSnuli savarjiSo gamoiyeneT, rogorc magaliTi. restoranSi dabrunebulebma SeecadeT
imoqmedoT zemoTmoyvenili savarjiSos mixedviT, Semdeg gadaimeoreT es savarjiSo, raTa
moaxdinoT Sedareba, gaujobesda Tu ara rame.pirveli sami Cveva, romlebsac exlaxan gaecaniT,

14
gexebaT Tqven, rogorc pirovnebas. muSaobis dros SegiZliaT gamoiyenoT yvelaferi dadebiTi am sam
CvevaTagan. danarCeni oTxi Cveva dakavSirebulia urTierTpirovnul urTierTobebTan.

3.8 Cveva 4: ifiqreT, rom yvela gamarjvebulia

es Cveva niSnavs survils, TqvensaviT gamarjvebulni iynen sxvebic. ifiqro sxvebze, rogorc
gamarjvebulebze niSnavs rwmenas, rom yvela miRweuli gadawyvetileba da SeTanxmeba misaRebia
yvela momqmedi mxarisaTvis. msgavsi azrovnebis gamoyeneba problemis gadawyvetis dros
imsaxurebs yvelas mowonebas da yvela Tavs grZnobs movaled, Seasrulos dasaxuli problemebis
gadamwyveti samoqmedo gegma. Tu Tqveni azrebi muSaobs am mimarTulebiT Tqven ixilavT rogorc
samsaxurSi, aseve pirad cxovrebaSi, rom adamianebi ki aRar ebrZvian erTmaneTs, aramed piriqiT,
isini gundurad da megobrulad moqmedeben. ifiqri sxvebze, rogorc gamarjvebulebze, niSnavs,
irwmunoT, rom aravin ar aris wagebuli. wignSi “efeqturi aadamianis 7 Cveva” stefan koveim Tqva:
“es ar aris Tqveni SesaZleblobis gadawyvetileba, es ar aris CemiSesaZleblobis gadawyvetileba, es aris
saukeTeso SesaZleblobis gadawyvetileba”.

situacia: dakavebuli saRamo

nika muSaobs erT-erTi warmatebuli restornis menejerad, mis movaleobebSi Sedis TanamSromelTa
ganrigis Sedgena. nikam SeamCnia, rom ramodenime TanamSromeli, romlebic, muSaoben paraskevs
saRamos, iTxoves paraskev dRes dasveneba. nikam gaigo, rom isini apireben Sou programaze wasvlas
da garTobas. nikam gadawyvita ekiTxa im TanamSromelTaTvis, romlebic paraskevs dilis cvlaSi
muSaoben, xom ver SeZlebdnen emuSavaT paraskevs saRamos da SesTavaza maT kinos ufaso
bileTebi nikam Seagrova faqtebi da winaswar gansazRvra situacia, man imoqmeda Semdegnairad,
cvlis ganrigi gadaaTamaSa ise, rom yvela kmayofili darCa, im TanamSromlebs romlebsac unda
emuSavaT paraskevs saRamos, kmayofilni arian, radganac SeZleben Souze wasvlas. is
TanamSromlebi, romlebsac dilis cvlaSi unda emuSavaT, isinic kmayofilni arian, radganac aqvT
damatebiTi bonusi--kinos bileTebi.
paraskevs restoranSi iqneba stumarTa didi raodenoba, magram nikas aRar eSinia, radganac mas
cvla organizebuli aqvs da yavs aucilebel TanamSromelTa sakmarisi raodenoba.
am istoriis azri:
Tu Tqven aRmoCndiT rTul situaciaSi, SeecadeT miiRoT iseTi gadawyvetileba, romelic yvelasaTvis
iqneba optimaluri da misaRebi: menejerebisaTvis, TanamSromlebisaTvis da stumrebisTvis.
umravlesoba CvenTagani mieCvia im azrs, rom rodesav erTi igebs, meore agebs, miuxedavad
Sedegebisa Cven yovelTvis erTmaneTs vejibrebiT. magram arsebobs meTodi, romlis saSualebiTac
mogebulia yvela. nikas
SemTxvevaSi, mas SeeZlo emoqmeda ise, rom menejerebi darCebodnen mogebulni, xolo
TanamSromlebi da stumrebi wagebulni.
rodesac stumari midis rogorc gamarjvebuli, restoranic gamarjvebulia, radganac man srumari
moipova. es iseTi situaciaa, rodesac yvela gamarjvebulia.

 mas SeeZlo uari eTqva TanamSromlebisaTvis, romlebic apirebdnen dasvenebas, am SemTxvevaSi

mas ar daWirdeboda ganrigis gadakeTeba, magram es gamoiwvevda maT ukmeyofilebas, romelic
pirdapir aisaxeboda stumrebze.
 mas SeeZlo daekmayofilebina TanamSromelTa Txovna dasvenebis Sesaxeb da Caenacvlebina dilis
cvlis TanamSromlebi, maTi gafrTxilebis gareSe, rac gamoiwvevda maT gaRizianebas da es
ganwyobileba TavisTavad aisaxeboda stumrebze.
 nikas agreTve SeeZlo Seeqmna wamgebiani situacia rogorc menejerebisaTvis aseve
TanamSromlebisaTvis da stumrebisaTvis.
 nikas SeeZlo uari eTva TanamSromelTa Txovnaze, TanamSromlebs SeeZloT gaecdinaT cvla an
daerekaT bolo wuTebSi. am SemTxvevaSi restoranSi darCeboda TanamSromelTa arasakmarisi
raodenoba stumarTa didi nakadis dros.
 stumarTaTvis momgebiani situaciis Seqmna

15
 gqondaT Tu ara situacia, roca Tqven grZnobdiT stumris mimarT valdebulebis moments? imis
magivrad, rom ganixiloT es situacia, rogoc wamgebiani, dafiqrdiT prioritetebze, romlebsac Tqven
RebulobT, stumris Tqvens restoranSi “daka-vebiT.”
 miuxedavad imisa, rom Tqven yovelTvis ver SeZlebT stumris dakmayofilebas, mTavaria, Tqven
msgavs situaciebSi gamoiyenoT midgoma stumrebTan rogorc ,,gamarjvebulTan damokidebuleba,,

3.9 Cveva 5: SeecadeT gaugoT sxvas, raTa Semdgom gagigon Tqven

grZnobdiT Tu ara rodesme rom vardebiT da Tqven gesaWiroebaT daxmareba magram Tqveni
xma veravin gaigona? urTierTobebi, gansakuTrebulobebi, icode mosmena da gageba, es aris Cveva
romelic
urTierTdamokidebulebas sxvagvars xdis. am Cvevam SesaZlebelia wamierad Secvalos urTierTobebi,
Tu SeecdebiT gaigoT sxva adamianis grZnoba, da sinamdvileSi gesmodeT ra dgas am grZnobis ukan,
vidre gamoTqvavT Tqvens mosazrebas. gaugo sxvas--es niSnavs gamoavlino TanagrZnoba da aRiaro
grZnoba, romelic sityvebis ukan dgas.

situacia: axali kerZi

linda ismenda menejerTa azrs, mosalodneli RonisZiebis Sesaxeb, axali kerZis SemotanasTan
dakavSirebiT. daTo sruliad eTanxmeboda am
RonisZiebas, radganac Tvlida, rom am SemTxvevaSi yvela gamarjvebuli gamovidoda. ,,es
SesaniSnavi iqneba Cveni biznesisaTvis da Tanac stumrebi mas mouTmenlad elian, axali kerZi
sagrZnoblad gazrdis Cveni restornis saqonelbrunvas. lindam upasuxa: ,, me mesmis, rom Tqven gsurT
gazardoT restornis saqonelbrunva axali kerZis SemotaniT, Tqven ara marTo mzada xarT gazardoT
biznesi, aramed survilic gaqvT didi. giga ar eTanxmeba maT: ,,daTos samuSao ganrigi ar emTxveva
stumarTa didi nakadis dros, amitom misTvis Zneli warmosadgenia, Tu ra sirTule SesaZlebelia moyves
axali kerZis Semotanas, linda Seecada gaego, sinamdvileSi ras niSnavda gigas sityvebi da grZnobebi,
romelic man gamoTqva. ,,me mesmis Seni, magram Cven mainc mogviwes davnergoT axali kerZi, es
iqneba zedmeti stresi TanamSromelTaTvis, magram Cven unda viyoT maqsimalurad
koncentrirebulni,,.
am situaciis azri:
roca Tqven iTvaliswinebT sxva adamianTa azrs: agrovebT informacias Tqveni azrisagan da
situaciisagan romelic TqvenTvis nacnobia, gansxvavebuls. Tqven iTvaliswinebT agreTve, Tu rogor
aRiqvamen sxva adamianebi situacias. yovelive amis Semdeg Tqven RebulobT saukeTeso
gadawyvetilebas, xarT ufro efeqturi, SesaniSnavi Sedegebis misaRwevad, radganac Tqven gaqvT ufro
farTo xedva situaciis gagebis da gaanalizebis. es marTlac didi codna da gansakuTrebulobaa rodesac
Tqven ejaxebiT konfliqtur situacias, romelic SesaZlebelia Seexos stumrebs da TanamSromlebs.

rogor aris dakavSirebuli erTmaneTTan Cveva 4 da 5 ?

Tu Tqven gsurT miiRoT Sedegi, romelSic yvela gamarjvebulia TqvenTvis advili iqneba gaugoT
sxvas, vidre sakuTar Tavs Tqven eZebT Sesaferis gadawyvetilebas, orive mxaris azris
gaTvaliswinebiT. imisaTvis, rom gaigo sxvisi azri, ar aris aucilebeli daeTanxmo Sens oponents.

3.10 Cveva 6: sinergizmi.

sinergizmi niSnavs: 1+1=3 rodesac ramodenime adamiani muSaobs erTi sakiTxis Sesawavlaze, isini
warmoqmnian ,,sinergizms,, sinergizmi aris srulyofileba, erToblivi aRmoCenis srulyofileba, romelsac
calke adamiani ver SesZlebs. ,,arc erTi CvenTagani calke aRebuli ar aris saukeTeso, erTad aRebulni
ukve Rirebulni varT” sinergizmi aris
procesi, romelSic moqmedebs ori an sami adamiani, is mimarTulia Sejerebuli ideis misaRebad.
sinergizmis Zala mdgomareobs imaSi, rom gundSi gaerTianebulia gansakuTrebulad gansxvavebuli
Zalis mqone adamianebi. rodesac gundi aRwevs sinergizmis piks, mkveTrad umjobesdeba muSaobis
xarisxi.

situacia: erT Tavs, oTxi Tavi sjobia

patara istoria
16
 nodari SiSiT eloda zafxulis damTavrebas. TanamSromelTa erTi mesamedi unda daubrundnen
saswavleblebs da ver axerxebs axal TanamSromelTa nakadis Sevsebas. situacias amwvavebs isic, rom
Semodgoma qalaqSi xalxmravliania, bevri ucxo turisti Camodis sxvadasxva qveynis qalaqidan Cveni
qalaqis lamazi Semodgis sanaxavad. nodaris gankargulebaSi darCa mxolod sami kvira, man ar icis
exla ra moimoqmedos. menejerTa krebaze nodarma yvelas gauziara Tavisi problema.,,SesaZlebelia
sagazeTo informacia SegveSvelos,, - gamoTqva
azri ninom: ,,Cemi axloblebis daxmarebiT yvelaze popularul gazeTSi SemiZlia gancxadebis
ganTavseba,,
,,me Cemi saswavleblis saiformacio dafaze gamovakrav gancxadebas,, ---ganacxada oTarma. nodarma
gaiTvaliswina menejerTa yvela rCeva da gadaamowma misi midgoma. ramodenime dReSi is atarebda
gasaubrebas
ramodenime aTeul adamianTan da TanamSromelTa Stati Seavso or mesamedze metad.
am istoriis azri:
ramodenime adamianis Sejerebuli idea metad nayofieria, vidre erTi adamianis calke.

savarjiSo : damaluli samkuTxedi.

 SexedeT figuras da daiTvaleT ramdeni samkuTxedia SigniT moZebneT restoranSi kidev ori
adamiani da SexedeT figuras daiTvaleT samkuTxedTa raodenoba, romelsac gundurad
xedavT.gaeciT pasuxi Semdeg kiTxvebs.
 sinergizmis Zala mdgomareobs im gansakuTrebulobaSi, romelic Seaqvs TiToeul adamians Tavis
gundSi, rodesac gundi efeqturi
xdeba sinergizmis stadiaSi, is aumjobesebs Tavisi muSaobis Sedegebs.
 me davinaxe ? samkuTxedi
 gundma dainaxa ? samkuTxedi
 ratom dainaxa gundma meti samkuTxedi?

Tundac aseTi ram magaliTad :

3.11 Cveva 7: srulyofileba

restoranSi Tqven gixdebaT winaswar dagegmil davalebaTa Sesruleba. magaliTad danadgarTa

proteqdaTvaliereba, es gexmarebaT didi xnis ganmavlobaSi SeinarCunoT danadgari da uzrunvelyoT
eqspluataciis xangrZlivoba. davalebaTa Sesruleba dagexmarebaT SeinarCunoT Tqveni codnis da
swavlis simaRle, raTa ukeT iyoT motivirebulni da SesZloT warudginoT Tqvens srumrebs
momsaxurebis
maRali xarisxi, erTxelac dadgeba dro, rodesac miatovebT yoveldRiur problemebs da dakavdebiT
sakuTari TaviT. swored es aris srulyofileba. srulyofileba es aris TviTganaxleba. droiT SezRudul
adamianebs aRar rCebaT dro ganaaxlon Tavisi sxeuli, tvini, guli da suli.

 sxeuli
sxeulis ganaxleba xdeba swori kvebiT, varjiSiT da dasvenebiT.
 tvini
tvins vavarjiSebT kiTxvis, weris, swavlebis da fiqris dros. swavleba, romelsac Tqven exla
gadixarT, isic am CvevaSi Sedis, radganac Tqveni yoveldRiurimuSaobis xarjze Tqven gadixarT
swavlebas, rom Semdgom gaxdeT ufro efeqturi xelmZRvaneli.
 guli
Cven vavarjiSebT guls urTierTobebis CamoyalibebiT, es SesaZlebelia gakeTdes sxvadasxva
saSualebebiT: gamoiCineT sikeTe, SeasruleT danapirebi, gaamarTleT molodini, iyaviT loialuri da
SesZeliT patieba.
 suli
Cven vavarjiSebT suls, rodesac vkiTxulobT STamagonebel wigns, vabarebT aRsarebas rodesac
visvenebT bunebaSi. Tu Cven ar vuTmobT dros srulyofilebas, Cveni gamocdileba gadaiwveba.
stresis zRvari izrdeba da ara efeqturi xdebiT. restornis muSaoba Wirveulobs,

17
 radganac aucileblad gaipareba raRac detalebi, romlebic warmoqmnian uamrav problemebs.
savarjiSo: rogor mivaRwioT srulyofilebas
moifiqreT Tqveni srulyofilebisaTvis ori damatebiTi saSualeba TiToeuli oTxi aspeqtidan
fizikurad (sxeuli)
magaliTi: yoveldRiurad vitaminebis miReba.
gonebrivad (tvini)
magaliTi: gaixseneT Tqveni codna maTematikaSi, saSinao davalebis SesrulebisaTvis miiReT xuTiani
sulierad (suli)
magaliTad: yovel diliT adre adeqiT da datkbiT bunebis simSvidiT da siwynariT
socialurad / emociurad (guli)
magaliTi: eleqtronuli werili gaugzavneT TqvenTvis yvelaze sayvarel adamians, romelic didi xania ar
ginaxiaT.

ra giSliT xels yovelive es gaakeToT axla?

gamoiyenoT Seswavlili 7 Cveva. es aris mTeli cxovrebis valdebuleba, patara nabijebis
gadadgmiT xarT progresirebadi. es aris serpantinuli gza. zogjer gveCveneba, rom mieqanebiT ukan
isev iq saidanac daiwyeT, agvarebT isev im ucnaur problemebs. magram vidre agrZelebT rTuli
problemebis mogvarebas, miiwevT win!!!

nawili meoTxe SesZlebT Tu ara restornis gaxsnas

4.1 restornis koncefciis SemuSaveba
Tqven gadawyviteT gaxsnaT restorani, kafe, bari an msagvsi dawesebuleba; magram ar iciT riTi
daiwyoT? gagiCndaT kiTxvebi: rogori iqneba Tqveni momavali restorani? investiciis ra maStabia
saWiro? rodis naxavT mogebas? visze gaakeTod orientireba? iqneba Tu ara Tqveni restorani (kafe,
bari) popularuli Tqvens qalaqsa Tu raionSi? da a.S . . . daiwyeT Tavidan konefciiT da mihyeviT rig-
rigobiT.
koncefcia
restornis koncefcia aris teqnikuri amocana, romelSic detalurad aris aRwerili da damuSavebuli
warmatebuli biznesis ganxorcielebisTvis auciebeli yvela winapiroba da qmedeba. es aris muSaobis
detaluri gegmis Semcveli instruqcia. restornis detaluri koncefciis Seqmna niSnavs restornis ideis zust
gaanalizebas, momaval biznesSi momuSave yvela samsaxuris saqmianobis zedmiwevniT dadgenas.
muSaobis am etapze aucilebelia nebismieri niuansis zusti gaTvla da saboloo jamSi yvelaze optimluri
variantebis damtkiceba. sworad damuSavebuli, gaazrebuli koncefcia momavali restornis SeqmnaSi
monawile yvela adamianis saqmianobis zusti da koordinirebuli muSaobis safuZvelia. aseT
SemTxvevaSi mTeli meqanizmi utyuarad imuSavebs, xolo Tavad procesi, teqnikuri dizaini iqneba is
Tu interieri, danadgarebisa Tu argonomiuli avejis SerCeva, Caivlis msubuqad da umtkivneulod.
swored ase Seiqmneba is restorani romelic sawyis etapze mxolod ideaSi arsebobda.
azri an nafiqri gadawyvetileba SeiZleba iqces materialur faseulobad an brendad, romelsac
SemdgomSi mTeli msoflio gaicnobs. mtkiced unda icodeT risi miRweva gsurT. amisaTvis aucilebelia
guldasmiT Seiswavlod bazari da am bazarze arsebuli realuri konkurentebis politika. ekonomikuri
Teoriebi xSirad gvaxseneben da gvimeoreben rom kapitali mxolod im saqmeSi unda daabandoT rac
kargad iciT da amave dros gverdiT gyavdeT im saqmis profesionalTa gundi ra saqmis dawyebasac
apirebT. horeka seqtorSi saqmianoba ZiriTadad sakuTrebaze unda aigos, radgan am SemTxvevaSi
riskis faqtori bevrad naklebia. Tqven xom axorcielebT kapitaldabandebas romlis gayidvasac SesZlebT
saWiroebis SemTxvevaSi.
magram aris garemoebebi rodesac mxolod is saxsrebi rac realurad gaaCniaT mocemuli momentisaTvis
ar aris sakmarisi. biznesisi dawyebisas, ra Tqma unda, sakuTari investiciis qonac aucilebelia da
damatebiTi saxsrebis damateba, rom Tqvenma Canafiqrma, rac SeiZleba daxvewili saxe miiRos da
aRiWurvos uaxlesi teqnikiT, aparaturiT da inventariT. amitom aucilebelia Tqveni idea da nafiqri
gadawyvetileba gaZlierdes da maqsimalurad daxvewil realobad iqces. aq SegiZliaT gamoiyenoT
Tanamedrove biznesis mniSvnelovani miRwevebi.
krediti

18
 krediti Tanamedrove biznesis Tanamgzavria, romelic zogierTi biznesmenisTvis saSiSia da
amitomac isini cdiloben Tavi aaridon mas. Sedegad saqmes iwyeben im kapitaliT, rac im droisTvis
gaaCniaT. amiT maT hgoniaT rom Tavs izRveven zedmeti riskisgan. aseTi biznesmenebi
emsgavsebian kapitans, romelic patara gemiT Sedis okeaneSi (patara gemi, am SemtxvevaSi, maTi
fulia) da amave dros cdilobs axlos iyos napirTan. yoveli talRa biznesSi Seqmnili problemebi da
winaRobaa. okeanis napirTan axlos myofi gemi, Stormis pirobebSi, rifebs ejaxeba da iRupeba.
gadarCenili kapitani ki mxolod katastrofis Semdeg xvdeba; raoden mniSvnelovani iyo misTvis didi
gemi da okeanis siRrmeSi yofna, vidre mis marjnian napirze curva.
erTi rCeva:
krediti unda aiRoT biznesis ganviTarebisTvis, misi moderni-zaciisa da masStabis zrdisTvis da ara
SelamazebisTvis.
aRsaniSnavia rom koncefciis SemuSavebisas umjobesia iqve dafiqrdeT qselis Seqmnaze, radgan
biznesis Semdgom gafarToebas Tavidanve Caeyaros safuZveli. koncefcia perspeqtivis
gaTvaliswinebiT bevrad ufro perspeqtiulia. momavalSi warmatebuli marTvisTvis auilebelia
universaluri ideebis gaazreba da maTi Setana koncefciaze muSaobis dawyebisTanave. zedmiwevniT,
nabij-nabij, unda gaiTvalos sruli teqnologiuri procesi, restornis muSaobis principi, “stafi”sadmi
konkretuli moTxovnebi, meniu, kerZebis momzadebisa da momsaxurebis xarisxi. anu yvela is rgoli
romlis
gareSe warmoudgenelia warmatebuli saqmianoba da rac migiyvanT momaval obieqtze erTiani
standartebis Seqmnamde da momavalSi maTi Sesrulebis kontrolsac gagiadvilebT.
aq mogvyavs is punqtebi rasac gulisxmobs restornis koncefcia da razec unda gakeTdes ZiriTadi
aqcentebi samuSao gegmis Sedgenis dros.

1. brendi. restornis savaWro niSnis SemuSaveba (saxelwodeba, safirmo stili, logotipi da sxva
aucilebeli atributebi)
2. interieris stili da dizaini
3. fasadis (eqsterieri) iersaxe (zusti teqnikuri monacemebi, SemdgomSi biznesis gafarToebis
Tadarigi)
4. aveji
5. musika
6. ganaTeba
7. personalis movaleobani
8. momsxure personalis uniforma
9. restornis meniu
10. lojistika
11. momaragebasTan muSaobis principebi
12. restornis fasebis poltika
13. sareklamo strategiis organizeba
14. marketinguli kvlevebi
cxadia am CamonaTvalis gavrcoba advilad SesaZlebelia. rocesis Semaferxebelma faqtorebma xeli
ar unda SegiSaloT mimdinare qmedebebis ganxorcielebaSi. restornis gaxsnis gegmaSi Tavidanve unda
igulisxmoT gauTvaliswinebeli faqtorebis arseboba. Sesabamisad dagegmareba unda iyos
maqsimalurad moqnili, rom Tavisuflad SesZloT reagireba nebismier axal dabrkolebaze. aucilebelia
sworad ganisazRvros prioritetebi. A,B,C,D. . . . da a.S.
prioritetebi droSi transformacias ganicdian.
magaliTad.: “C” prioritetma SesaZloa “B”-s adgilas gadmoinacvlos. magram “B” prioriteti ar unda
gadaidos mudmivad da uvadod. dagegmvidan moqmedebaze gadasvla maqsimalurad harmoniuli unda
iyos.
TamSromlobis saukeTeso variantia rodesac menejeri proeqtSi monawileobas iRebs sawyis etapze:
koncefciis SeqmnaSi, dagegmvasa da yvela samSeneblo procesSi. Tumca xSiria SemTxvevebi rodesac
menejers irCeven mSeneblobis (remontis) dasrulebis Semdeg, restornis gaxsnamde. aseT situaciaSi
aucilebelia Tavidanve gaecnoT restornis koncefcias, mizans saiTac is miiswrafis da kargad gaigoT
biznesis mflobelis an investoris molodini momaval proeqtTan dakavSirebiT. mxolod amis Semdeg
unda awon-dawonoT da airCiodT prioritetebi da saWiro adamianebis gundi. marTalia Tavidan Znelia
yvela saWiro profesionalis moZieba, magram esec procesis erT-erTi etapia. TandaTan unda
19
gamozardoT esa Tu is saWiro “kadri”, romelic garkveul periodSi gaxdeba TqvenTvis sasurveli
profesionali TanamSromeli da momavalSi Tavad izrunebs axali TanamSromlebis SerCevasa da
gazrdaze.
xarisxianad momzadebuli koncefcia momavali restornis warmatebis sawindaria. es meqanizmi
gamarTulad imuSavebs da stumrebic daisveneben da gemrielad miirTmeven, riTac restornis mTavari
amocanac Sesruldeba da biznesic warmatebas miaRwevs. yvelafers ki xels Seuwyobs kargad
momzadebuli servisis TanamSromelTa mTeli gundi, razec araviTar SemTxvevaSi ar unda dazogoT arc
dro, energia da arc fuli. “xarjebSi” aucilebelia gaiTvaliswinod personalis kvalifikaciis amaRlebisa da
swavleba-treiningebis perioduli Catareba. mniSvnelovania gaxsovdeT rom stumris xarisxian
momsaxurebazea damokidebuli misi xelmeore (SemdgomSi xSiri) viziti Tqvens restoranSi.
daimaxsovreT Tanamedrove momxmarebeli _ stumari (da ara klienti) sakmaod momTxovnia. mas surs
sasiamovno garemoSi gansakuTrebulad gemrieli kerZebis sainteresod mirTmeva. swored amisTvis
dadis is restoranSi da swored es unda uzrunvelyos am biznesis mepatronem.
1. restornis (kafe,baris) biznes-gegma, teqnikur – ekonomiuri dasabuTebiT.
Tu Tqven gsurT gaxnaT restorani gareSe kapitaldabandebebis
meSveobiT, maSin Tqveni savaraudo partniorebisa an sakredito organizaciebisTvis bunebrivi survili
iqneba Tqveni momavali obieqtis biznes gegmis Seswavla.
2. teqnikuri amocana da restornis (kafe,baris) proeqtireba
restornis daproeqtebis etapze pirveli nabijia – saproeqto organizaciisaTvis teqnikuri amocanebis
SemuSaveba (ta). teqnikuri
amocanebis moculoba da sirTule ganisazRvreba obieqtze arsebuli situaciidan gamomdinare (axali
mSenebloba, rekonstruqcia, resta-vracia, modernizacia an sxva) zemod Tqmulidan gamomdinare
nebismieri saproeqto organizacia saWiroebs ta-s.
 restornis (kafe,baris) proeqti
restornis (kafe,baris) proeqti ZiriTadad ori nawilisagan Sesdgeba:
a. dizain-proeqti
b. teqnikuri proeqti
aucilebelia orive nawilis zusti SemuSavebaSi , raTa SemdgomSi Tavi aaridoT produqtis saboloo
xedvisas Seqmnil azrTa sxvaobas
arqiteqturis, dizainisa da teqnologiebis TvalsazrisiT.
 proeqtis eqspertiza
Tu Tqven ukve gaqvT mza proeqti , aucilebelia CaataroT misi teqnikuri eqspertiza. rogorc wesi
restornis biznesSi naklebad gamocdili saproeqto organizaciebi xSirad uSveben seriozul Secdomebs
sakvanZo momentebSi ; rogoricaa Tqveni stumrebis komforti da simyudrove , personalis samuSao da
dasasvenebeli adgilebis organizacia.
3. restornis (kafe,baris) kompleqsuri aRWurviloba
saimedo danadgarebi, ergonomiuli aveji, interieris sagnebi, SuSa, WurWeli, aqsesuarebi, uniforma
da sxva mravali wvrilmani – umjobesi iqneba Tu maT amorCevasa da SekveTas miandobT
profesionalebs. uzrunvelyaviT Sesabamisi danadgarebisa da profesionaluri WurWlis swori da
racionaluri SekveTa. moiTxoveT maTi mowodebis ganrigic. amave etapze daiwyeT fiqri TqvenTvis
sasurveli IT sistemebis variantebze (kalkulaciebis, gayidvebis aRricxvis, sasawyobe meurneobis
marTvisa da buRalteriis warmoebaze).

4. restornis (kafe,baris) sastarto mmarTveloba

SeimuSaveT erTgvari menejment paketi: menius Seqmna, xelSekrulebebis dadeba, distribiuciis
gamarTva , momsaxurebisa da Tanamdebobrivi instruqciebis standartebis SemuSaveba, sareklamo
kampaniis warmoeba, personalis dakompleqteba da swavleba . . . erTi
sityviT, Tqveni restornis (kafe,baris) marTvis funqcia sawyis etapzec ki kargad unda gqondeT
gaazrebuli da SeZlebisdagvarad sworad dagegmili.

nawili mexuTe. ndobis mopovebis saSualebebi. xalxTan muSaobis

ZiriTadi principebi
 moipoveT ndoba da pativiscema 
 savarjiSoebi
20
 am modulis Seswavlis Semdeg Tqven SesZlebT:
 gaiogoT ratom aris aucilebeli xalxTan urTierTobis codna, Tqveni restornis warmatebuli
muSaobisaTvis.
 aRweroT ndobis mopovebis oTxi saSualeba
 pativiscemis damsaxurebas TanamSromlebTan da kolegebTan
 axsnaT Tu ra gavlenas axdens pativiscema da gaxdeT adamianebisaTvis samagaliTo
xelmZRvaneli.

5.1 SesZlebT Tu ara restornis gaxsnas.

patara istoria:
erTi restornis erT menejers problemebi hqonda muSaobis procesis dros. TanamSromlebTan da
menejerebTan saubris Semdeg gairkva, rom mas maTTan urTierTobaSi hqonda problemebi. erTxelac,
am menejerTan Sexvedris dros, mas vkiTxe: ,,restornis gaxsnamde danadgarebis Semowmebis dros
aRmoCnda, rom samzareulos gazis qura ar muSaobs, SesZleb restornis gaxsnas?,, is dafiqrda da
mipasuxa ,, vfiqrob rom diax,, rodesac vkiTxe ,, restornis gaxsnamde Semowmebis dros aRmoaCine,
rom ar muSaobs samzareulos erT-erTi onkani, SesZleb restornis gaxsnas?” man mipasuxa ,,diax,,.
erTxelac diliT restornis gaxsnamde aRmoaCine plakati warweriT ,,TanamSromlebi dRes ar
imuSaveben,, SesZleb restornis gaxsnas? man mipasuxa ,,ara,,
am istoriis azri imaSia, rom kargi sawarmoo Sedegebis miRweva SesaZlebelia mxolod xalxis
saSualebiT. TanamSromlebTan damokidebuleba ndobiTa da pativiscemiT aris xalxTan muSaobis
ZiriTadi principi.
Tqveni biznesi damokidebulia xalxze. Tqveni, rogorc menejeris amocanaa SeuqmnaT
TanamSromlebs yvela piroba, raTa Tqvenma gundma SesZlos warmoadginos momsaxurebisa da
xarisxi umaRlesi done da
moaxdinos stumrebze saukeTeso STabeWdileba. Tqveni, rogorc restornis menejeris saqcieli gavlenas
axdens Tqvens TanamSromlebze, aq isic igulisxmeba, Tu rogor epyrobiT Tqven xalxs.
winamdebare modulis Seswavlis dros Tqven gaecnobiT xalxTan muSaobis ZiriTad principebs,
romlebic dagexmarebaT drois gaswrebiT CamoyalibdeT xarisxian menejerad, miaRwioT da
ganaxorcieloT Tqveni miznebi.
savarjiSo : Tqveni saqcieli yvela TanamSromelze aisaxeba.
SesZlebT Tu ara gansazRvroT xalxTan urTierTobis kargi meTodebi?
situacia 1: samuSao cvlis dasawyisi
axla 1:30 sT-ia, samSabaTi. darbazSi muSaobs nika da naTia. cota xnis win Senelda stumarTa didi
nakadi da cvlis menejeri muSaobisaTvis emzadeba. aucilebelia darbazis daTvaliereba, Semowmdes da
Seivsos “mizan placi” inventaris saWiro maragiT, dasufTavdes samzareulo da sxva. menejeri Semodis
darbazSi, qeTi Wiqebs aprialebs, naTia emsaxureba axal stumars.
menejeri: aq ras akeTeb qeTi? Sen dauyovnebliv unda Seavso darbazis karada
saWiro inventariT, gadawmindo WuWyiani magidebi, Sexede ras gavs darbazi! es ra qaosia!
qeTi: axla vapirebdi yovelives gakeTebas. . .
menejeri (saubars awyvetinebs): naTia ras gavs samzareulos Rumeli
es ubralod autanelia, dauyovnebliv daalage, Tqven ra ar iciT, muSaobis procesSi sisufTave, rom unda
SeinarCunoT?
naTia: Cven mxolod. . , ,
menejeri (zurgi Seaqcia): netav romeli menejeri muSaobda Cemamde aq? yovelTvis ratom vibareb
saSinel cvlas? vfiqrob Tqven ukve sakmaod dasvenebulni xarT, radganac dasvenebis dro aRar
geqnebaT!
pirveli situaciis dasasruli.
SeamowmeT pasuxis gasacemi, SesaZlo variantebi: 
 SeagroveT faqtebi situaciidan gamomdinare, vidre ifiqrebT uaresze da uaryofiTze.
 mousmineT TanamSromlebs da nu SeawyvetinebT maT saubars.
 sxvanairad daamyareT uku kavSiri, aicileT Tavidan negatiuri uku kavSiri sxvaTa TandaswrebiT.
 SeZeliT daexmaroT TanamSromlebs: CaanacvleT isini da gauSvaT dasasveneblad.
 ubralod sTxoveT TanamSromlebs daasufTaon dasvrili ubani.

21
situacia 2: samuSao cvlis dasawyisi.
axla 1:30 sT-ia, samSabaTi. darbazSi muSaobs nika da naTia. cota xnis win Senelda stumarTa didi
nakadi da cvlis menejeri muSaobisaTvis emzadeba. aucilebelia darbazis daTvaliereba, Semowmdes da
Seivsos “mizan placi” inventaris saWiro maragiT, dasufTavdes samzareulo da sxva. menejeri Semodis
darbazSi, qeTi Wiqebs aprialebs, naTia emsaxureba axal stumars.
menejeri: qeTis gaumarjos, rogor aris saqmeebi?
qeTi: Zalian kargad
menejeri: SesaniSnavia. naTias gaumarjos, dRes rogora xar?
naTia: gmadlobT kargaT
menejeri: mgoni Zalian bevri samuSao gvaqvs?!
naTia: axlaxan damTavrda lanCi, Zalian bevri xalxi iyo. . .
qeTi: samagierod kargad vivaWreT. . .
menejeri: sasiamovnoa amis mosmena! maS kargi, mogviwevs erTad wamuSaveba, raTa yvelaferi
wesrigSi moviyvanoT da SevavsoT maragi, momxmarebelTa Semdgomi nakadis dasaxvedrad, qeTi
xom ver SesZlebdi darbazis karadis (service station) saWiro inventariT Sevsebas?
qeTi: raTqma unda, Tanac sufTa langrebi Zalian cota aris darCenili, samrecxaodan gamovitan
sufTebs . . .
menejeri: SesaniSnavia, gmadlobT! naTia, SegiZlia miexmaro samzareulos WurWlis
“polirebaSi” ?! . . . me manamde mivxedav darbazs.
naTia: me mgoni Sen winaswar Sedgenili mTliani gegmiT moxvedi dRes?! J
menejeri: SesaniSnavia, modiT SevudgeT muSaobas

meore situaciis dasasruli.

SeamowmeT pasuxis gacemis SesaZlo variantebi

 Tavdapirvelad miesalmeT TanamSromlebs da moikiTxoT isini.
 awarmoeT dakvirveba da darwmundiT faqtebiT.
 mieciT TanamSromlebs saSualeba gaigon, rom Tqven maT afasebs.
 sTxoveT Secvalon erTmaneTi samuSao segmentSi
 sTxoveT da ar mosTxovoT TanamSromlebs wesrigSi moiyvanon sadgurebi

5.2 moipoveT ndoba da pativiscema

rogorc menejers da xelmZRvanels Tqven SegiZliaT gavlena moaxdinoT sxvaTa muSaobaze. amis
miRweva SesaZlebelia ndobis da pativiscemiT mopovebiT.

davrCeT megobrebad. patara istoria

me da Cemi megobari erTad vmuSaobdiT. Semdgom me damawinaures da gavxdi misi
xelmZRvaneli. erTxelac Cavidine iseTi ram, ramac mTlianad dakarga Cems mimarT misi ndoba. didi
xnis ganmavlobaSi vcdilobdi, misTvis amexsna Cemi saqcieli, raTa kvlav aRmedgina dakarguli
urTierToba. vfiqrob dRes ukve kvlav vendobiT erTmaneTs iseve, rogorc adre, magram yovelive amis
aRsadgenad gavida aTi weli.
am istoriis azri: dakarguli ndobis aRdgena Zalian Znelia.

5.3. ndobis mopoveba

Tqven endobiT adamians im SemTxvevaSi, Tu darwmunebuli xarT Tqvens mimarT mis

patiosnebaSi. ndobis mosapoveblad saWiroa didi dro. ndobis dakargvisaTvis saWiroa wami.
gamokvlevebma gviCvena, rom ndobis mosapoveblad arsebobs oTxi saSualeba

1. SeasruleT danapirebi
adamianebma unda icodnen, rom Tqven xarT myari sayrdeni. yovelTvis SeasruleT danapirebi. nu
dapirdebiT adamianebs imas, risi gakeTebac ar SegiZliaT.
22
magaliTad: stumrebis didi nakadis dros, erT-erTi Tqveni TanamSromeli apirebs saxlSi wasvlas (misi
samuSao saaTebi damTavrebulia), Tqven TxovT mas darCes da dagexmaroT, Tan pirdebiT, rom
Semdgom cvlaSi mas gauSvebT saxlSi 30 wT-iT adre, magram Semdgom cvlaSi meordeba igive
istoria da isev mimarTavT TxovniT
imave TanamSromels, moulodnelad Tqven aRmoCndiT situaciaSi, rodesac ver asrulebT danapirebs da
ver uSvebT 30 wT-iT adre TanamSromels saxlSi. Sedegad Tqven kargavT ndobas.
2. iyaviT gaxsnilni
adamianebs surT icodnen, vin xarT, ras fiqrobT, ras grZnobT, ra aris TqvenTvis mTavari.
Cveulebrivad adamianebi ar endobian ucnobebs. amitom daamyareT gonivruli kontaqti Tqvens
TanamSromlebTan Tu Tqven miawvdiT
adamianebs Tqvens Sesaxeb mcireoden informacias, Tavis mxriv isinic gaixsnebian Tqvens winaSe.
3. iyaviT kompetenturni
 iyo kompetenturi niSnavs flobdeT codnas
 xelmZRvanelobdeT sakuTari magaliTiT.
 akeTod yvelaferi sworad.
 iswavloT sakuTar Secdomebze
 Tu ki rame ar iciT TqviT: ,,me ar vici, magram aucileblad gavarkvev,, vidre SeTxzavT mogonil
pasuxs.
Tqven unda SegeZloT problemebis winaswar Wvreta. Tqven droulad unda aRmoaCinoT TqvenTan
momuSave TanamSromlebis SesaZleblobebi da perspeqtiva. SesaZloa ganaTlebuli da gamocdili
adamianisTvis funqcia ara sworad iyos SerCeuli. danamdvilebiT unda icodeT Seswevs Tu ara Tqvens
TanamSromels masze dakisrebuli samuSaos Sesruleba. kadrebis SerCevisas profesiuli codnisa da
ganaTlebis garda, yuredReba gaamaxvileT maT pirovnul Tvisebebze. arsebobs ramdenime ZiriTadi
faqtori, romelic pirdapir ukavSirdeba Tqveni TanamSromlis profesiul warumateblobas (emociuroba,
ampartavnoba, azartuli TamaSebis, alkoholisa da narkotikuli nivTierebebis moxmarebisadmi
midrekileba). amis gerkvevaSi dagexmarebaT “sacdeli periodis” gamoyeneba. daaxloebiT 2-3 kviraSi
adamiani ukve gamoavlens Tavis ZiriTad pirovnul Tvisebebsa da saqmisadmi damokidebulebas.
4. uku kavSiri
arsebobs uku kavSiris oTxi tipi:
 dadebiTi
 konstruqciuli
 negatiuri
 uku kavSiris ar arseboba
dadebiTi da konstruqciuli uku kavSiri aris is ori saSualeba, romelTa daxmarebiTac SesaZlebelia
TanamSromelTa motivireba da maTi ndobis mopoveba. Tqven ukve, iciT, rom swori urTierToba,
Zalian mniSvnelovania efeqturi menejerisTvis. Tqven Tavad unda iyoT TviTkritikuli da saukeTeso
TanamSromlis magaliTi, swored iseTi rogoric gindaT gaxdnen sxvebi. menejers unda SeeZlos
sakuTari Tavis gverdidan aRqma.
urTierTobis erT-erT mniSvnelovan aspeqts warmoadgens uku kavSiri, mas Semdeg rac davalebis
Sesruleba sTxoveT TanamSromels, Semowmebis Semdeg masTan amyarebT uku kavSirs. imis
Sesaxeb, rogor Seasrula dakisrebuli davaleba. uku kavSiri Sesdgeba garkveuli gansazRvrebebisa da
qmedebisagan. Tqven ara marto unda moiTxovdeT TiToeuli TanamSromlisgan mudmiv zrdasa da
ganviTarebas, aramed unda asaxoT es motivaciisa da waxalisebis sistemaSi.
 imoqmedeT sxvaTa interesebis sasargeblod
 adamianebs surT gaigon, sulis siRrmeSi Tqven marTlac fiqrobT maT interesebze Tu ignorirebT
maT.
demonstrireba SesaZlebelia Semdegnairad:
 gauSvaT TanamSromeli Sesvenebaze, Sesabamisi ganrigiT.
 droulad gauSvaT xalxi saxlSi.
 ganrigis Sedgenis dros gaiTvaliswineT maTi Txovna.
 SeadgineT motivaciis kalendari.
 miuloceT TanamSromlebs dabadebis dRe da dResaswaulebi.
 daajildoveT isini nayofieri SromisTvis.
 moifiqreT bonusebi da gaeciT premiebi Tvis yvelaze stumarTmoyvare TanamSromlebs
 gadauxadeT madloba rTuli da saintereso samuSao dRisTvis.
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moeqeciT adamianebs ise, rogorc gsurT, rom mogeqcnen Tqven.

savarjiSo : vis endobiT?

1. ifiqreT im adamianze, visac endobiT, aRwereT ra moimoqmeda man Tqveni ndobis
mosapoveblad?
2. ifiqreT im adamianze visac ar endobiT, ratom ar endobiT am adamians?
3. ris gakeTebas SesZlebT, raTa gaxdeT iseTive adamiani, romelsac Tqven endobiT? ras
gaakeTebs raTa gaxdeT iseTive adamiani, romelsac ar endobiT?

5.4. pativiscemis mopoveba

pativs scemde vinmes niSnavs, inarCunebde am adamianTan karg urTierTobas. Tqven gaqvT
survili rom Tqveni TanamSromlebi da menejerebi gepyrobodnen pativiscemiT ara rogorc menejers,
aramed rogorc adamians. ver moiTxovT pativiscemas Tqvens mimarT, is unda daimsaxuroT.
gTavazobT ramodenime saSualebas, romliTac SesaZlebelia pativiscemis mopoveba.
 moaxdineT Tqveni codnis da SesaZleblobis demonstrireba
 SeinarCuneT garkveuli faseulobebi da nu daTmobT maT muSaobis dros.
 yovelTvis moiqeciT sworad, gansakuTrebiT rTul situaciaSi.
 darwmunebuli iyaviT sakuTar SesaZleblobebSi.
 iyaviT Tqveni saqmis profesionali.
 ixelmZRvaneleT sakuTari magaliTiT.

savarjiSo: vis epyrobiT pativiscemiT?

moifiqreT vis epyrobiT pativiscemiT. es SesaZlebelia iyos cnobili adamiani, megobari,
TanamSromeli, ojaxis wevri da a.S. ra gavlenas axdens maTi pativiscema Tqvens saqcielze? ra
Tvisebebs afasebT am adamianSi da rogor gamoiyenebT amas Tqvens restoranSi?  

nawili meeqvse mzadeba stumrebis momsaxurebis dawyebis win

6.1. stumrebis pirveli STabeWdileba Zalzed mniSvnelovania. amaze damokidebulia moisurveben Tu

ara isini kidev ewvion Tqvens restorans, Tu wavlen imisaTvis rom ar dabrundenen. amitom didi
mniSvneloba aqvs restornis darbazis zedmiwevniT da yovelmxriv momzadebas stumrebis
miRebisTvis. xelmZRvanelobis amocanaa - momsaxurebis wesebis gamomuSaveba, xolo yoveli rigiTi
TanamSromlis movaleobaa - daicvas es wesebi da muSaobaSi aCvenos maRali profesionalizmi.

am TavSi Tqven gaigebT Tu rogor aris saWiro:

 SekveTebis miReba
 stumrebis ganawilebis gegmiT sargebloba
 Sesabamisi atmosferos Seqmna
 rogor moamzadoT mimtanis samuSao adgili
 dakecoT xelsaxocebi

6.2. adgilebis dajavSna

sanam restoranSi adgilebs dajavSniT, darwmundiT, rom Tqven flobT informacias da mzad
xarT upasuxoT Semdegi tipis kiTxvebs:

 rogor samzareulos sTavazobs Tqveni restorani? (franguls, italiurs, adgilobrivs, saavtoro da a.S.)
 menius romeli saxeoba SegiZliaT SesTavazoT (a la karti Tu tabldoti . . . )
 RebulobT Tu ara Cekebs? sakredito baraTebs? romels?
 aqvs Tu ara restorans licenzia spirtiani sasmelebis gayidvze Tu stumrebs Tan moaqvT Rvino?
SesaZlebelia erTic da meorec?

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 SeiZleba Tu ara spirtiani samelebis Tan motana, edeba Tu ara damatebiTi fasi Rvinis gaxsnas an
mirTmevas? rogoria es fasi?
 restornis muSaobis saaTebi? SeiZleba Tu ara SeukveTo sauzme, sadili Tu marto vaxSami?
 SeiZleba Tu ara Tan bavSvis miyvana?
 emsaxurebian Tu ara invalidebs etlSi?
 aris Tu ara darbazSi kondicioneri?
 aris Tu ara adgilebi ara mwevelTaTvis?
 aris Tu ara manqanis sadgomi?
 emsaxurebian Tu ara “banketebs” da sxva masobriv RonisZiebebs?
 sad mdebareobs restorani, rogor mivideT iq?
ufro xSirad adgilebis dajavSna xdeba telefoniT, amitom Zalzed mniSvnelovania, rom SekveTis
mimRebis xma JRerdes megobrulad. rogori dakavebulic ar unda iyoT Tqven, gamoamJRavneT
stumarTmoyvareobis maqsimumi, radgan swored pirvelma saubarma SeiZleba potenciuri klienti
gadaaqcios stumrad an piriqiT, SesaZloa man arasodes dagirekoT.
 nu aiZulebT telefons didxans rekos, yurmili rac SeiZleba male aiReT.
 SekveTis wigni gqondeT axlos.
 garkveviT warmoTqviT Tqveni dawesebulebis saxeli.
 SesTavazeT mas Tqveni daxmareba (mag, TqviT: gamarjobaT, riTi SemiZlia dagexmaroT?)
 yvela kiTxvas upasuxeT garkveviT da Tavazianad, Tu Tqven ar iciT, ra upasuxoT, dauZaxeT ufro
kompetentur TanamSromels da SesTavazeT gadarekva.
SekveTis miRebamde darwmundiT. rom SekveTebis Casaweri wigni xelTan axlos gaqvT. pirveli,
rac aucileblad unda gaarkvioT aris, Tu rodis gWirdebaT magida da ramden stumarze keTdeba
javSani. mxolod mas Semdeg, roca darwmundebiT rom namdvilad gaqvT aucilebeli adgilebi saWiro
dros, gaagrZeleT SekveTaze saubari, daazusteT yvela detali:
 stumris saxeli da gvari vinc, javSnis magidas (Tu Tqven ar xarT darwmunebuli, rom sworad
gaigeT, sTxoveT-gaimeoros damarcvliT)
 stumrebis mosvlis dro
 sakontaqto telefoni
 specialuri moTxovnebi, Tu ki es aucilebelia
daazusteT SekveTa, gaimeoreT yvela detali (SemkveTis saxeli, TariRi da SekveTis dro,
mowveul stumarTa raodenoba da sakontaqto telefonis nomeri). darwmundiT, rom Tqven CawereT
aucilebeli informacia saregistracio wignSi srulyofilad. saubris dasasruls gamoamJRavneT Tqveni
keTili ganwyoba: didi madloba batono, gelodebiT xuTSabaT saRamos.

6.3. stumrebis ganlagebis gegma

stumebis ganlagebis gegma an miReba restornis darbazSi damokidebulia stumrebis raodenobaze da
momsaxurebis stilze erovnul tradiciebze. am sakiTxebis gadawyvetis Semdeg metr de oteli, darbazis
ganmakargulebeli adgens gegmas, romelic iTvaliswinebs darbazSi magidebis ganlagebas da stumrebis
ganTavsebas. monaxazis Sedgenis dros aucileblad mxedvelobaSi misaRebia Semdegi mTavari
momentebi:
 magidebis ganlageba ar unda zRudavdes xalxisa da momsaxure personalis Tavisuflad moZraobas
 magidebis dadgma saWiroa mxolod moxerxebul adgilebSi, anu Sors Sesasvlelisagan,
samzareulosagan, sapirfareSosagan, ar unda idges orpir qarSi da arc svetebTan.
 stumrebis moTxovnebis gaTvaliswineba ( magaliTad, rogor ganvaTavsoT stumrebi saqmian
-Sexvedraze. Tu movida ojaxi, axaldaqorwinebuli wyvili da a.S.)

6.4. restoranSi atmosferos Seqmna

restoranSi muSaobis warmateba damokidebulia misi Statis codnaze, Tu rogor Seqmnan darbazSi
Sesabamisi atmosfero.
atmosferos xasiaTi ganisazRvreba dRis nawiliT, restornis adgilmdebareobiT da misi specifikiT.
menejerebma, vinc pasuxis-mgeblebi arian saWiro atmosferos Seqmnaze darbazSi, unda
gaiTvaliswinon Semdegi momentebi:

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ganaTeba : dRisiT ufro misaRebia bunebrivi ganaTeba an kaSkaSa Suqi. media Suqi ukeTesia
saRamos RonisZiebisaTvis. sanTlebis danTebac miRebulia saRamos da ara dRisiT, isini xazs usvamen
garemos intimurobas.
xedi: magidebi unda idges ise, rom stumrebis Tvalwin saukeTeso xedi iSlebodes.
musika: musikaluri foni mniSvnelovnad moqmedebs stumrebis xasiaTze (Tu restoranSi ukraven
cocxal musikas, magidebi unda ganlagdes scenis adgilmdebareobis gaTvaliswinebiT)
gaformeba: gaformeba da restornis atmosfero harmoniaSi unda iyos erTmaneTTan. ferebis SerCeva
did rols TamaSobs sasiamovno atmosferos SeqmnaSi. aris Tbili da civi ferebi; romantikuli da saqmiani
da a.S.) Tu ki ferebis SerCeva da darbazis gaformeba aris dizaineris saqme, xSirad zogierTi detalis
SerCeva Sedis mimtanis movaleobaSi. magaliTad: cocxali mcenareebi da axalmoWrili yvavilebi-
interiereris gaformebis mTavari elementia. amas garda, isini stumrebis xasiaTze dadebiTad
moqmedebs da amavdroulad magidas amSvenebs. mimtans unda SeeZlos sworad SearCios isini,
gaaformos da karg mdgomareobaSi SeinarCunos.

6.5. rogor davafaroT magidas sufra?

restornis magidebisTvis gadasafareblebis uamravi sxva-da-sxvagvari, zomisa

da stilis mixedviT gansxvavebuli dakecvis wesi arsebobs. aseve sxvadasxva
samrecxaoebSi gadasafareblebis dakecvis wesi sxvadasxvagvaria.. amitom ar
arsebobs mxolod erTi zusti teqnika da wesi restoranSi magidis gadafarebisaTvis.
mTavaria Tqvens sawarmoSi arsebulma an TqvenTvis momuSave samrecxao
saamqrom nebismieri teqstili sufra iqneba is Tu naperoni xelsaxoci Tu WurWlis
tilo, dauToebis Semdeg dakecos ise rogorc amas Tqven moiTxovT.
sufera – “ nap”, sufris meore gadasafarebeli – “naperon”, qsovilis
xelsaxoci (stumrisTvis) – “nepkin”

6.6 mimtanis samuSao adgilis momzadeba “mizan plasi”.

stumrebis momsaxurebis dawyebamde mimtanma unda moamzados Tavisi

samuSao adgili. es SeiZleba iyos ubralod gadafarebuli magida, an specialuri
damxmare karada (service station), yuTebiT, da zogjer Tbili karadiT (WurWlis
gascxelebisTvis). nebismier SemTxvevaSi mimtanma unda moamzados Semdegi:
 yvela saWiro mowyobiloba “qaTleri” magaliTad danebi da Canglebi, kovzebi
wvnianebisaTvis da tkbileulisaTvis, yavis da Cais kovzebi, damatebiTi danebi.
 kerZebis misarTmevad gankuTvnili nivTebi (kovzebi forlegenebi, CamCebi
CamosxmisaTvis, danebi).
 magidis asalageblad gankuTvnili aRWurviloba
 Cais da yavis servirebis WurWeli (sarZeveebi, saSaqreebi, finjanebi TefSebiT, specialuri kovzebi
da a.S.)
 SuSis WurWeli (Wiqebi, fuJerebi TeTri da wiTeli RvinisaTvis).
 amosadebi “damxmare” TefSebi (xelsaxocebiT dafaruli).
 sapureebi da sakaraqeebi.
 xelsaxocebi.
 langrebi.
 kbilis Cxirebi
 kerZebis meniu.
 Rvinis karta
 sufTa bloknotebi da kalmebi.
 boTlebis gasaxsneli.
 menaJeebi (sousebi, safqvavi wiwakasaTvis)
 sufris sufTa teqstili
 damatebiTi mowyobilobebi gansakuTrebuli SekveTebis momsaxurebisaTvis
Tu bufeti aRWurvilia gamTbobi karadiT, mas rTaven stumrebis momsaxurebis dawyebamde 15
wuTiT adre. WurWeli da aRWurviloba,
26
romelic gamoiyeneba momsaxurebis dros mudmivad unda iyos Sevsebuli an icvlebodes sufTaTi
momsaxurebis procesSi samuSao cvlis dasasruls an Semdegi cvlis dasawyisSi, rac damokidebulia
ufrosi mimtanis gadawyvetilebaze.

6.7. karaqis momzadeba

karaqi mzaddeba stumrebis mosvlamde cota xniT adre. mas Wrian natexebad, burTulebad an sxva
formiT da aciveben, yovel naWers uSveben gayinul wyalSi ise rom ar miewebon erTmaneTs. gaciebis
mere karaqis yoveli porcia dadeT specialur TefSebze da SeinaxeT isini
macivrebSi magidaze mitanamde. Cveulebriv karaqs sTavazoben purTan erTad.
6.8. “mizan placi” erTi konkretuli stumrisaTvis
adgili magidasTan, romelic erT stumarzea gaTvaliswinebuli (65sm) da romelsac awyoben SekveTili
menius Sesabamisad; stumrebis mosalodneli raodenoba, (magaliTad sadili unda gaiwyos 75
personaze) an restornis darbazis tevadobis daxasiaTeba (mag, lurji darbazi gaTvaliswinebulia 50
personaze)
arsebobs “mizan placis” servirebis ori ZiriTadi tipi _ “a la karte” da “saerTo sadili”. maT Soris
gansxvaveba qvemoT aris mocemuli, magram aucileblad gasaTvaliswinebelia, rom miuxedavad
servirebisa mimtanma unda daicvas Semdegi wesebi:
 magidaze dawyobamde WurWeli da xelsawyoebi unda iyos garecxili da kargad SemSralebuli.
 ZiriTadi dana-Cangali aucileblad unda iyos magidis kididan 1 sm manZilze da erTmaneTisgan
25-29 sm manZilze (damokidebulia sadilis TefSebis zomaze)
 damatebiT (damxmare) an puris TefSebs yovelTvis awyoben stumrisgan marcxniv.
 damatebiT danebs deben gverdiTa TefSze marcxnidan, ZiriTadi dana-Canglis paralelurad ise, rom
TefSze daetios puri.
 yvela danis piri unda iyos mimarTuli marcxniv.
 pirveli da ZiriTadi Rvinis Wiqa idgmeba 2,5 sm-is manZilze ZiriTadi danis wveridan. damatebiTi
Wiqebi, fuJerebi da sxva saxis Wiqebi ganlagdebian pirveli bokalidan 45 gradusiani kuTxiT.
(am Temaze efro qvemoT gveqneba dawvrilebiTi saubari , rodesac ganvixilavT RviniT serviss)
 dakecil xelsaxocs aTavseben yoveli adgilis centrSi.

6.9. “mizan placis” saxeobebi

“a la kartis” meniu upiratesobas aniWebs kerZebis farTo arCevans, sadac TiToeul kerZs Tavisi fasi
aqvs. stumrebi irCeven kerZebs, maT Soris ZiriTad kerZsac Tavisi gemovnebis mixedviT. stumrebis
mosvlis win yoveli adgili iwyoba ZiriTadi kerZis momsaxurebisTvis. mas Semdeg rac stumrebi
akeTeben SekveTas, servireba ivseba Sesabamisad.
a la kartis sevirebaSi Sedis:
 ZiriTadi dana-Cangali.
 puris TefSi.
 damatebiTi dana.
 is, rac idgmeba magidis SuaSi (yvavilebis larnaki an sasanTle, saneleblebi, saferfle, baraTi
stumris saxeliT da magidis nomeri)
 Rvinis Wiqa
 xelsaxoci

6.10. “mizan placi” “saerTo sadilisTvis”

saerTo sadilis servireba warmoadgens kerZebis SezRudul servirebas, mTliani sadilis saerTo fasis
CvenebiT. ramdenadac winaswar aris cnobili Tu ras mivarTmevT stumrebs, magidas awyoben
sasadile dana-CangliT da SuSis WurWliT. aseT menius sWirdeba Semdegi mizanplaci:

 civi kerZis dana-Cangali

 kovzi wvnianisaTvis
 Tevzis dana-Cangali
 ZiriTadi dana-Cangali
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 puris TefSi
 damatebiTi (puris) dana
 Rvinis bakali an sxva
 xelsaxoci

6.11. “mizan placi” “bistro”

es aris servirebis gaubraloebuli varianti sadilisTvis araformalur garemoSi. aseTi servireba ufro
uxdeba bufetebs, TviTmomsaxurebisTvis gaTvaliswinebul kafeteriebs an piknikebs. xelsawyoebis
arCevani da servireba damokidebulia meniuze da dawesebulebis stilze.

6.12. desertis xelsawyoebi (qaTlerebi)

desertisTvis gankuTvnili xelsawyoebi (desertis kovzi da dana-Cangali) Cveulebriv ar Sedis

winaswar mizan placSi. isini ZiriTad desertis gatanamde, mTavari kerZis mirTmevis Semdgom unda
SesTavzoT. zogjer isini moaqvT sadilis dasawyisSi da deben ZiriTadi kerZisTvis gankuTvnil WurWlis
zemoT. am SemTxvevaSi desertis mowodebamde mimtanma unda unda moaxrinos mizan placis
koreqcia da gadaitanos qaTleri stumarTan ufro axlos.
Cven gTavazobT sadeserto xelsawyoebis (kovzi Cangali dana) mirTmevas magidasTan saserviso
langriT uSualod desertis mirTmevamde. es saSualebas mogcemT magidaze SevinarCunoT damatebiTi
sivrce da agreTve mogvcemT garantias, rom sadeserto xelsawyoebi darCeba mTlianad sufTa garkveul
dromde.
mxedvelobaSi gqondeT, rom kovzi da Cangali yvela desertisaTvis ar aris saWiro; zogierTisTvis
saWiroa xilis dana-Cangali da patara kovzi.

6.13. bokalebi riumkebi Wiqebi da sxva

Rvinis Wiqebi, iseve rogorc mizan placis sxva elementebi, idgmeba magidaze maTi gamoyenebis
daniSnulebis mixedviT. maT dgamen 45 gradusis kuTxiT pirveli Wiqidan, romelic (rogorc ukve
zemoT iyo
aRniSnuli) idgmeba 2,5sm-iT zeviT ZiriTadi danis wveridan. diagramaze Wiqebi ganlagebulia 45 gr
marcxena kuTxiT (magidis centrisaken), magram zogjer (gansakuTrebul SemTxvevebSi) _ isini
SeiZleba marjvnivac mivmarToT.
Tu magidaze ar darCa sakmarisi sivrce Wiqebis rigSi gansaTavseblad, maT samkuTxedad dgamen.

6.14. xelsaxocebis dakecvis teqnika

dakecili samagide xelsaxoci „nepkini“ ideba rogorc stumrebisTvis, aseve servirebis

gaformebisTvis. yovel restoranSi miRebulia xelsaxocebis dakecvis sakuTari stili, is damokidebulia
servirebis saxeobaze. upiratesobad iTvleba Tu xelsaxoci dakecilia rac SeiZleba ubralod. rac ufro
ubralod aris is dakecili, miT ufro higienuria is da miT ufro metia drois ekonomiac. magram zogierT
restoranSi, esTetikis TvalsazrisiT upiratesad iTvleba xelsaxocis dakecvis rTuli stili.
profesionalurad dakecili xelsaxocebi unda idges TavisiT, samagido xelsawyoebisa da Wiqebis
daxmarebis gareSe.

6.15. stumrebis momsaxurebis procedura

stumrebis momsaxurebis procedura damokidebulia sawarmos saxeobaze. ar aris imdenad

mniSvnelovani Tu rogori momsaxurebis variants _ tradiciuls, Tanamedrove Tu sakuTars, sTavazobs
sawarmo, gacilebiT mniSvnelovania, rom sawarmo iyos Tanmimdevruli Tavis arCevanSi. stumrebis
momsaxurebis mravalferovani stilis gamo axalbeda TanamSromelTa umetesoba ibneva rodesac iwyebs
am biznesSi muSaobas da ar icis Tu romeli stili aris yvelaze “swori”. universaluri stili, romelic
mouxdeba yvela saxis garemoebebs

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ubralod ar arsebobs. am da Semdeg TavebSi Cven SevecdebiT warmogidginoT sxvadasxva
problemebis yvelaze gonivruli gadawyvetilebebi, romlebic ufro xSirad wamoiWreba, magram
mkiTxvelma mxedvelobaSi unda miiRos, rom zogierT restoranSi SeiZleba gamoiyenon stumrebis
momsaxurebis sruliad gansxvavebuli praqtika.

Tqven gaigebT:
 rogoria stumrebis momsxurebis Tanmimdevroba
 rogor SexvdeT da ganaTavsoT stumrebi
 rogor gaSaloT sworad xelsaxocebi
 rogor miarTvaT wyali, puri
 rogor miiRoT aperitivebis SekveTa
 rogor miarTvaT aperitivi

6.16. stumrebis momsaxurebis Tanmimdevroba

termini “momsaxurebis Tanmimdevroba” niSnavs moqmedebis Tanmimdevrobas, dawyebuli

stumrebis restoranSi mosvliT da maTi gacilebiT damTavrebuli. am procedurebis detalebis varireba
damokidebulia dawesebulebis stilze da momsaxurebis diapazonze, romelsac maT sTavazoben.
momsaxurebis moqmedebis Tanmimdevroba unda iTvaliswinebdes yvela niuans, rom saukeTesod
daakmayofilos TiToeuli stumris moTxovna. momsaxurebis Tanmimdevrobis gansazRvrisas
gasaTvaliswinebelia uamravi momenti, magaliTad, saWiroa Tu ara wylis morTmeva yinulTan, sanam
stumari moiTxovs amas, iqneba Tu ara saWiro cxeli an civi pirsaxocebi, rogor gavuwioT koordinireba
kerZebisa da sasmelebis mirTmevas! (restoranSi SeiZleba iyos somelie _ Rvinis specialisti)

6.17. CaniSvnebi

momsaxurebis CaniSvna uzrunvelyofs moqmedebebis Sesrulebis Tanmimdevrobas da

warmoadgens TanamSromelTa axalbeda StatisTvis
erTgavr saxelmZRvanelos. mogvyavs erTi aseTi “Spargalkis” magaliTi, da viwyebT stumebis
magidasTan ganTavsebiT:

 mieselmeT stumrebs da SesTavzeT maT daikavon adgilebi magidasTan.

 SesTavazeT nepkinebi, gaSaleT isini.
 SesTavazeT wyali yinuliT.
 aiReT aperitivebis SekveTa.
 miarTviT puri da karaqi.
 miarTviT meniu, SesTvazeT safirmo kerZebi da informacia damatebiTi kerZebis Sesaxeb.
 miiReT SekveTa, romelSic ZiriTadi kerZic Sedis.
 miawodeT Rvinis karta.
 CawereT SekveTa angariSebis bloknotSi, amoartyiT Cekebi sakaso danadgarebze da gadaeciT
SekveTa samzareulos.
 miiReT spirtiani sasmelebis SekveTa
 miarTviT Rvino.
 daamateT servireba magidaze miRebuli SekveTis Sesabamisad.
 miarTviT pirveli kerZi.
 waiReT pirveli kerZi.
 miitaneT kidev Rvinoebi da gaxseniT axali boTlebi SekveTis Sesabamisad.
 miarTviT damatebiTi apetaizeri (anu xorcis patara SeWamandi)
 apetaizeris Semdeg gaitaneT gamoyenebuli WurWeli
 SeamowmeT mzad aris Tu ara ZiriTadi kerZi.
 miarTviT salaTi.
 mas Semdeg, rac stumrebi gasinjaven kerZs, daintresdiT maTi azriT produqtis xarisxze.
 waiReT gamoyenebuli WurWeli ZiriTadi kerZis Semdeg.
 waiReT sapure da sasalaTe TefSebi, aseve karaqis TefSic.
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 SeamowmeT da aucileblobis SemTvevaSi SecvaleT saferfleebi. (Tu stumrebi iyeneben saferfleebs
regularulad, isini mudmivad unda SevcvaloT, gansakuTrebiT Semdegi kerZis motanis win)
 CamoferTxeT namcecebi.
 SesTavazeT stumrebs cxeli an civi pirsaxocebi.
 SesTavazeT stumrebs “Rvinis karta” sadeserto Rvinoebis arCevisTvis (an stumris surviliT _
moitaneT kidev ramdenime winaswar arCeuli boTli)
 miawodeT stumrebs desertis meniu da mieciT informacia safirmo an damatebiTi desertis Sesaxeb.
 miiReT desertis an yvelis SekveTa.
 CawereT desertis SekveTa angariSis bloknotSi, amoartyiT sakaso Ceki da gadaeciT SekveTa
samzareulos.
 koreqtireba gauwieT servirebas.
 miitaneT sadeserto Rvino an sxva SekveTili sasmeli.
 miawodeT deserti an yveli.
 miiReT yava\Cais SekveTa. (stumrebis surviliT yava\Cai SeiZleba erTdroulad miarTvaT
desertTan\yvelTan an calke)
 gamowereT angariSi Cai\yavaze da amoartyiT salaroSi Ceki.
 miiReT sadilis Semdgomi sasmelebis (diJestivi) SekveTa.
 miarTviT yava\Cai.
 Cai\yavasTan miarTviT biskvitebi, “quqisebi” da a.S.
 moamzadeT angariSi stumrebisTvis.
 SesTavzeT damatebiTi Cai\yava
 stumrebis TxovniT miawodeT angariSi.
 miiReT Tanxa da SesTavazeT xurda.
 SesTavazeT damatebiTi Cai\yava.
 daemSvidobeT stumrebs da darwmundiT maT kvlav mosvlaSi…

6.18. stumrebis daxvedra da ganTavseba

pirveli STabeWdileba Zalzed mniSvnelovania. pirveli rasac restornis stumari aqcevs yuradRebas _
aris saStato TanamSromlebis mzadyofna Sexvdnen da miiRon stumari. Tu ki miReba iqneba Tbili,
stumari ra Tqma unda kidev ufro Tbil momsaxurebas molodinSi iqneba, radgan eqmneba
STabeWdileba, rom restoranSi muSaoben maRali klasis profesionalebi.stumrebis momsaxureba
iwyeba maTi daxvedriTa
da ganTavsebiT - avtosadgomiT da garderobiT. did restoranSi stumrebs xvdeba metrdoteli. is
amowmebs magidebis javSnas, acilebs stumrebs adgilisaken da warudgens maT mimtans. patara
restornebSi momsaxurebis mTel proceduraze pasuxismgebelia hostesi an mimtani. orive SemTxvevaSi
wesi Semdegia:

 SexvdiT stumrebs, rogorc ki Semovlen darbazSi.

 miesalmeT maT, magaliTad: ”saRamo ,Svidobisa”.
 dainteresdiT, SeukveTes Tu ara maT magida winaswar. SeamowmeT SekveTa. Tu javSani ar aris,
naxeT, aris Tu ara darbazSi Tavisufali adgilebi
 SeamowmeT aris Tu ara javSani, hkiTxeT imis saxeli vinc gaakeTa SekveTa _ magidas Cveulebriv
arezerveben SemkveTis saxelze. mniSvnelovania icodeT rom is aris stumrebis jgufSi. (is SeiZleba
iyos kacic, qalic)
 miacileT stumrebi maT magidasTan.
 SesTavazeT stumrebs skamebi, amiT gaagebineT rom SeuZliaT dasxdnen.

6.19. xelsaxocebis gaSla

stumrisTvis xelsaxocis gaSlisas, Tqven amzadebT magidas kerZebisa da sasmelebis

mirTmevisaTvis, zogierTi stumari TviTon iSlis xelsaxocs, sxvebi ki elodebian rodis gaakeTebT amas
Tqven, mimtani. gaSlis teqnika aseTia:
 dadeqiT stumrisgan marjvniv da aswieT xelsaxoci marjvena xeliT.

30
 odnav aSaleT xelsaxoci, rom is samkuTxedad gaiSalos.
 dadeviT xelsaxoci stumris muxlebze, samkuTxedis grZeli nawiliT rac SeiZleba mucelTan axlos.
 mouareT magidas saaTis isris sapirispiro mimarTulebiT, roca SliT xelsaxocebs. bolos
moemsaxureT magidis ufross.
6.20. rogor mivarTvaT wyali
wyali stumrebs SeiZleba miarTvaT misalmebis da ganTavsebis proceduris Semdeg. es maT
gaagrilebs da aperitivebis arCevis dros miscems. wyali yinuliT aris sadilis brwyinvale
akopmponimenti, es yovelTvis moswonT stumrebs. mimtans wyali yovelTvis mzad unda hqondes,
Tumca zogierT restoranSi is mxolod stumrebis TxovniT moaqvT (zogierT qveyanaSi, mag: aSS da
iaponiaSi, miRebulia yinuliani wylis magidaze dadgma, amitomac turistebi am qveynebSi ar
ukveTaven
wyals speialurad, Tvlian ra rom is Sedis sadilis servirebaSi - “mizan placSi”)
wyali miaqvT Semdegi saxiT:

 Wiqa wylisTvis idgmeba Rvinis Wiqidan marjvniv, meore danis zemoT.

 mimtani asxams wyals da dgams stumris marjvena xelTan.
 wylis Camosxmisas, imoZraveT magidis irgvliv saaTis isris mimarTulebis sawinaaRmdegod.
bolos moemsaxureT magidis ufross.
 SesTavazeT wyali mTeli sadilis manZilze saWiroebis mixedviT.

zogierT restoranSi miRebulia magidaze yinuliani wyliT savese doqebis dadgma, imisTvis rom
stumrebma SeZlon TviTon moemsaxuron Tavis Tavs.

6.21. rogor mivarTvaT puri

purs Cveulebriv awodeben mas mere, rac stumrebi dasxdebian magidasTan. mas aTavseben
kalaTaSi magidaze an miarTmeven langriT personalurad yovel stumars. meore varianti saSualebas
iZleva adgilis ekonomias magidaze.
purs miarTmeven ase:
 moitaneT kalaTa puriT da sakaraqe marcxena xeliT, isargebleT mirTmevis orTefSiani teqnikiT.
 gadaitaneT kalaTa puriT marcxena xelisgulze.
 miitaneT kalaTa marcxnidan.
 kalaTis mirTmevisas dauSviT is puris TefSis donemde.
 gadaitaneT puri kalaTidan puris TefSze specialuri xelsawyos (forlegenis) daxmarebiT.
 puris mirTmevisas, mouareT stumrebs saaTis isris mimarTulebis sapirispirod. bolos moemsaxureT
magidis ufross.

6.22. aperitivebi

aperitivebis SekveTa unda miiRoT rac SeiZleba swrafad, rogorc ki stumrebi magidas miusxdebian.
mimtanma moxerxebulad unda SesTavazos stumrebs gasinjon rame madis aRmZvreli da
CamouTvalos koqteilis an Rvinis saxeoba. mieciT stumrebs saSualeba gamoamJRavnon TavianTi
gemovneba.
 miawodeT Rvinisa da koqteilebis CamonaTvali an CamouTvaleT is, rac SeiZleba aarCion.
 miexmareT stumrebs arCevanis gakeTebaSi, an auxseniT romeli ingredientebi Sedis ama Tu im
koqteilis SemadgenlobaSi da rogoria maTi gemo.
 CawereT SekveTebi erTi meoris mimdevrobiT, da SemouareT magidas saaTis isris mimarTulebiT
sapirispirod.
 CawereT gansakuTrebuli survilebi. ( mag: yinulis gareSe da a.S)
 CawereT SekveTebi angariSebis bloknotSi.
 gadaeciT SekveTebi bars.
rogor mivarTvaT aperetivebi
 ganalageT sasmelebi langarze TanmimdevrobiT (saaTis isris mimarTulebis sapirispirod )
 gadaitaneT langari magidisken.
31
 geWiroT langari marcxena xelSi stumris zurgs ukan.
 miawodeT sasmelebi, SemouareT magidas saaTis isris sawinaaRmdego mimarTulebiT. magidis
ufross emsaxurebian yvelaze bolos.
 dadgiT sasmeli Rvinis Wiqidan marjvniv.

axla Tqveni stumrebi moxerxebulad moewyvnen da mzad arian yuradReba meniuze gadaitanon.

nawili meSvide meniu da sakalkulacio baraTebi, Rvinis karta.

meniu _ restornis savizito baraTia.

sityva menius yvelaze cota sami mniSvneloba aqvs, esenia:

 kerZebis asortimentis minimumi, romlebsac miarTmeven restornebSi da axasiaTebT garkveuli,

Tanmimdevroba.
 kerZebis mirTmevis wesi (menius saxeobebi, magaliTad, kompleqsuri meniu , a la karti da a.S.),
 qaRaldis furceli an dafa, romelzec iwereba kerZebis sia.

am TavSi Tqven waikiTxavT:

 Tanamedrove menius struqtura;

 sakalkulacio baraTebis Sedgena;
 kerZebis miwodebis Tanmimdevroba;
 produqtebi, romlebic ar Sedis menius ZiriTad SemadgenlobaSi.
 sxvadasxva saxisa da klasis meniu.
 Rvinis karta

7.1. meniu.

es sityva dRes niSnavs restoranSi arsebuli kerZebis CamonaTvals, romlebsac sTavazoben

stumrebs. aseTi CamonaTvali saSualebas aZlevs Sef-mzareuls organizeba gauwios ZiriTadi
produqtebis Sesyidvas, xolo somelies saSualeba aqvs moawyos marani.
swored Sef mzareuli someliesTan erTad pasuxs agebs menius Sedgenaze. am samuSaos
Sesrulebisas maT unda gaiTvaliswinon sxvadsxva saxis faqtorebi, rogoricaa stili, dawesebulebis
adgilmdebareoba, misi atmosfero, sezoni da bazris moTxovnileba. meniu - aris sabuTi romelsac
stumari Rebulobs kerZebis SerCevisas. meniu gamoxatavs im epoqis stilsa da tendenciebs, romlis
drosac mas adgenen.
eskofie, romelmac dawera mTeli wigni menius Sedgenis xelovnebis Sesaxeb, ambobda rom
menius Sedgena aris erTerTi yvelaze rTuli aspeqti restornis mflobelis muSaobaSi, radganac man unda
gaiTvaliswinos moTxovna da amasTan uzrunvelyos swori balansi sxvaTa survilebsa da arsebul
produqtebs Soris. sakvanZo momentebi restornebisTvis menius Sedgenis dros aris masSi specialuri
kerZebis CarTva, mudmivi ganaxlebis moTxovna, mudmivad stumris moTxovnebis dakmayofileba da
amasTan erTad codna, Tu rogor unda mivawodoT didi, saSualo da patara kerZebi, rogorc tradiciuli,
aseve axalic.
yvela es problema dResac aris SemorCenili, Tanac isini momravldnen. da es yvelaferi imitom, rom
gaumjobesda adgilze mitanis procesi. is ufro moqnili da mdidari gaxda. adre meniuSi arsebuli
SezRudvebi gaqra, rac sezonebTan iyo dakavSirebuli. meores mxriv ki, da es aris naTeli , produqtebis
Sesaxeb arsebuli informaciis gafarToebam da kavSirebis gaumjobesebam migviyvanes gemovnebis
swraf cvlilebebamde “moTxovnebTan” mimarTebaSi, radganac namdvilad Zalian Zneli gaxda im
specifikuri Tvisebebis SenarCuneba momsaxurebisas, romlis wyalobiTac uwin restorani iqmnida
“reputacias.” sinamdvileSi ki, menius Sedgenis wesebze da principebze molaparakebebis mcdelobebi
xSirad Zveldeba “uTmobs” ra drois viTarebis Semotevasa da cvlilebebs; erTaderTi Seucvleli
mdgomareobaa - teqnikuri SesaZleblobebis mniSvneloba, aseve Seqmnis SesaZlebloba da Sef-
mzareulis talanti.
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 “dawerili meniu” romlebSic aris monacemebi yvela SemoTavazebul kerZebze da sasmelebze,
Zalian didi xnisaa. magaliTad meTvramete saukunis safrangeTSi daweril menius miarTmevdnen
stumrebs imisaTvis, rom maT Tavisi survilis mixedviT aerCiaT kerZebi. “banketebis”(saerTo sadili)
SemTxvevaSi menius moirTmevdnen stumrebs imisaTvis, rom maT scodnodaT Tu ras
SesTavazebdnen, da risi morTmeva igegmeba.
Zalian xSirad menius amuSavebdnen da warmoadgendnen brwyinvale grafikuli SesrulebiT da is
mTlianad Seesabameboda droisa da restornis realur garemos. dRevandel menius ar gaaCnia warsuli
periodis meniusaTvis damaxasiaTebeli mxatvruli gansakuTrebuloba. mecxramete saukunis 50iani
wlebisa da meoce saukunis dasawyiss Soris, tuluz-lotrekis msgavs mxatvrebs aZlevdnen
“fasdaudebeli” menius ilustraciebze muSaobis SekveTebs. Tumca unda iTqvas gulaxdilad isic, rom
dRes ufro aqtiurad daiwyo msgavsi saqmianobis rotacia, rom aRdges es lamazi tradicia. meniu, Rvinis
kartasTan analogiis mixedviT, yovelTvis sworad unda iyos organizebuli, imisaTvis rom miexmaros
stumars gaakeTos SekveTa rac SeiZleba sworad. is unda ikiTxebodes sworad da gamoiyurebodes
elaganturad. meniu unda iyos advilad gasagebi, masSi gamoyenebuli dasaxelebebi unda iyos gasagebi,
arc zedmetad Wkvianuri da damafiqrebeli. man unda misces stumars naTeli warmodgena Tu ra saxis
samzaerulozea saubari.
“banketebis” msvlelobisa da gansakuTrebuli RonisZiebebis dros stumrebisaTvis SeTavazebuli
meniu “a la karti” unda Seicavdes kerZebisa da Rvinis CamonaTvals, romlebic zedmiwevniT aris
SerCeuli somelies daxmarebiT.

restornis stili SeiZleba gadaitanoT meniuSi . . .

7.2. menius struqtura

saWmlis yoveli jeris dros, rogori ubraloc ar unda iyos is, aucilebelia meniu. mag: simindis
burbuSela, tostebi jemTan an raime sxva.
klasikuri franguli meniu (terminebis leqsikoni) moicavda Tormet kerZebze met dasaxelebas. is
gvTavazobda sadilze kerZebis farTo arCevans tradiciuli TanmimdevrobiT. Tanamedrove meniuSi aris
naklebi raodenobis kerZebi da SeuZliaT SemogvTazavon maTi morTmevis Tanmimdevrobis
saxvadasxva variantebi.
menius Sedgenisas kerZebs alageben iseTi TanmimdevrobiT, rogorc unda iyos mirTmeuli
magidasTan.

Cveulebriv standartuli meniu 5 seqmentad iyofa:

 xemsi (TavSesaqcevi ram) anu apetaizeri

 wvniani kerZebi
 mcire zomis xorciani apetaizeri mTavari kerZis win
 mTavari kerZebi
 desertebi anu tkbili kerZebi
calke unda ganixilos sasmelebis sarCevi da e.w. “Rvinis karta” , razec mogvianebiT visaubrebT.

 xemsi (TavSesaqcevi ram) anu apetaizeri, romlis daniSnulebaa odnav gaarTos, erTgvar madaze
moiyvanos stumari. misces mas garemosTan Seguebis saSualeba da SekveTili ZiriTadi kerZebis
molodini gaulamazos. aseTi ram SeiZleba iyos: paStetebi, xamanwkebi, sxvadasxva saxis zogierTi
yveli da sxv. ufro is, rac aRagznebs, aRZravs madas da araviTar SemTxvevaSi ar anayrebs.
amitomac aseTi produqti yuvelTvis mcire zomisaa.
 wvniani kerZebi SeiZleba iyos sqeli (cximiani) an Txevadi (konsomes tipis). rogorc wesi, maT
cxlad miarTmeven, magram zogierTi SeiZleba iyos civic.
 klasikur frangul meniuSi mcire zomis xorciani cxeli apetaizeri (entress) iyo kerZi, romelsac
miarTmevdnen Tevzsa da mTavar xorcian kerZs Soris. Tanamedrove meniuSi es termini
aRniSnavs patara porciis kerZebs, ruletebs zRvis produqtebiT, patara Zexvebsa da Tevzeuls (Tu is
ar airCies ZiriTad kerZad). aseTi cxeli apetaizeri mowodebulia ara marto madis gasaRviZeblad,

33
 aramed is erTgvari xidis rolsac asrulebs ufro martivi da msubuqi kerZebidan ZiriTad, meniuSi
yvelaZe msuye da saintereso kerZebze gadasasvlelad.
 mTavari (ZiriTadi) kerZi yvelaze mkvebavia meniuSi. Cveulebriv stumrebi jer irCeven mTavar
kerZebs, Semdeg sxvebs, romlebic avseben maT. analogiurad Sef-mzareulic, romelic adgens
menius, gansazRvravs mTavar kerZebss, Semdeg ki gegmavs danarCenebs, rogorc damatebas .
 deserti Tanamedrove meniuSi niSnavs trapezis bolos miRebul tkbil kerZs, Tumca zogierT
qveyanaSi, magaliTad britaneTSi is niSnavs xils da Txils da mas miarTmevenn tkbileulis an
pudingis Semdeg.

7.3. sakalkulacio baraTebi

horeka seqtorSi biznesis sworad warmarTvis umniSvnelovanesi rgolia sakalkulacio baraTebis zusti
Sedgena da produqtis TviTrRirebulebis gamoyvana. kalkulaciis mudmivi kontroli da TviTRirebulebis
sworad gamoTvla saSualebas mogcemT zustad daadginoT fasi, romelsac momxmareblamde miitanT.
Tqven servisTan erTad produqtsac hyidiT. sarfianad gayidva ki biznesis mTavari amocanaa. amitom
unda icodeT rom yovel produqts gaaCnia ori wona: bruto da neto.
1. bruto aris produqtis wona mis damuSavebamde, qarTulad rom vTqvaT “binZuri wona”
2. neto ki aris produqtis wona misi damuSavebis Semdeg. “sufTa wona”
sagulisxmoa rom ama Tu im kerZis sakalkulacio baraTis Sedgenisas yuradReba unda mieqces bruto-
neto wonis sakiTxs. es amocana advili gadasawyvetia Tu Tqveni warmoebis xelmZRvanelma (Sef-
mzareulma) icis konkretuli kerZis momzadebisTvis saWiro produqtebis (bruto) damuSavebis Sedegad
miRebuli (neto) sxvaobis maCvenebeli. sxva SemTxvevaSi mas mouwevs TiToeuli produqtis (xorci,
Tevzi, bostneuli, xili da a.S.. ) damuSavebis Sedagad miRebuli narCenebis (xarji) etapobrivi dadgena
_ es drois faqtoria. am TvalsazrisiT yvela produqti gamoirCeva sxvadasxva TaviseburebebiT.
magaliTad Zalian sainteresoa bostneuli, radgan mas weliwadis sxvadasxva dros sxvdasxva
gamosavlianoba gaaCnia. badrijnis gamosavlianoba zafxulSi 50%, zamTarSi ki SeiZleba iyos 40-30%.
es imitom rom weliwadis sxvadasxva dros produqtSi wylisa da mineraluri sasuqebis danamati
sxvadasxvaa. daakvirdiT amas da gaamaxvileT yuradReba produqtis damuSavebis Sedegad miRebul
e.w. xarjis procentul maCvenebels.
kidev erTxel mogiwodebT yuradRebisken, radgan kalkulaciis sizusteze damokidebulia
TviTRirebuleba da gasayidi fasis dadgena.
mTavaria Tqven zusatad gamoTvaloT TviTRirebuleba, gasayidi fasi ki restornis imijze, koncefciaze
da fasTa politikazea damokidebuli.
ar SeiZleba kerZis TviTRirebuleba dadgindes erTi – ori cdiT. TiToeuli kerZis kalkulacias erTi Tve
mainc Wirdeba. permanentuli dakvirvebisa da kontrolis gziT.

kerZis sakalkulacio baraTs SeiZleba aseTi saxe misceT:

1. xemsi (TavSesaqcevi ram) zeTisxili espanurad

Mwvane da SavizeTisxiliespanurad 120gr
12
produqtis dasaxeleba wona masa fasi Rirebuleba
zeTisxili mwvane 0,05 kg 20,00 1
zeTisxili Savi 0,05 kg 20,00 1
zeiTunis zeTi 0,01 kg 20,00 0,2
mwvanili sxvadasxva 0,01 kg 2,50 0,025
niori 0,05 kg 3,00 0,15
TviTRirebuleba       2,375
SesaZlo fasnamati       3,5625 50%
4,15625 75%
4,75 100%
5,9375 150%
7,125 200%

34
 8,3125 250%

sarekomendacio fasi 100% danamatiT: 4,75 daamrgvaleT da miiRebT 5.00

2. wvniani kerZi “minestrone”

minestrone 300gr

produqtis dasaxeleba wona masa fasi Rirebuleba

brinji 0,02 kg 1,50 0,03
pomidori 0,04 kg 1,50 0,06
stafilo 0,03 kg 1,80 0,054
kombosto yvavilovani 0,03 kg 3,00 0,09
bulgaruli mwvane 0,02 kg 1,00 0,02
bulgaruli wiTeli 0,02 kg 3,00 0,06
yabayi 0,03 kg 2,00 0,06
niori 0,01 kg 3,00 0,03
xaxvi 0,03 kg 0,70 0,021
TeTri Rvino 0,05 kg 3,00 0,15
kartofili 0,05 kg 0,70 0,035
zeTi 0,03 kg 2,85 0,0855
mwvanili sxvadasxva 0,02 kg 2,00 0,04
parmezani 0,01 kg 20,00 0,2
barda konservi 0,03 c 6,00 0,18
knoris bulioni 0,005 kg 60 0,3
TviTRirebuleba       1,4155
SesaZlo fasnamati       2,12325 50%
2,477125 75%
2,831 100%
3,53875 150%
4,2465 200%
4,95425 250%

sarekomendacio fasi 100% danamatiT: 2,831 daamrgvaleT da miiRebT 3.00

3. cxeli apetaizeri burvaki Savi qliaviT da kuragiT

burvaki SaviqliaviT da kuragiT 150gr
10
produqtis dasaxeleba wona masa fasi Rirebuleba
burvaki 0,18 kg 12 2,16
Savi Ciri 0,03 kg 5 0,15
kuraga 0,03 kg 5 0,15
zeTi 0,04 kg 2,85 0,114
vinegretis sousi 0,045 kg 3 0,135
TviTRirebuleba       2,574
SesaZlo fasnamati       3,861 50%
4,5045 75%
5,148 100%
6,435 150%

35
 7,722 200%
9,009 250%

sarekomendacio fasi 75% danamatiT: 4,5045 daamrgvaleT da miiRebT 4.00

4. ZiriTadi kerZi Semwvari wiwila beSamelis sousiT

SemwvariwiwilabeSamelissousiT 300gr
   
produqtis dasaxeleba wona masa fasi Rirebuleba
wiwila axali soflis 0,33 c 11 3,63
zeTi 0,05 kg 2,85 0,1425
rZe 0,1 l 1,8 0,18
naRebis karaqi 0,03 kg 5 0,15
qaTmis kubiki 0,5 kg 0,15 0,075
yveli parmezani 0,03 kg 18 0,54
mwvanili sxvadasxva 0,01 kg 2,5 0,025
TeTri Rvino 0,05 l 3 0,15
xaxvvi 0,03 kg 0,7 0,021
puris fqvili 0,03 kg 1,4 0,042
         
TviTRirebuleba       4,9555
SesaZlo fasnamati       7,43325 50%
8,672125 75%
9,911 100%
12,38875 150%
14,8665 200%
17,34425 250%

sarekomendacio fasi 100% danamatiT: 9,911 daamrgvaleT da miiRebT 10.00

5. deserti xilis salaTi

xilis salaTi 250gr

produqtis dasaxeleba wona masa fasi Rirebuleba

banani 1,00 c 0,60 0,6
kivi 0,10 kg 4,00 0,4
tkbili mdogvi 0,01 kg 35,00 0,35
forToxali 0,10 kg 4,00 0,4
atmis konservi 0,1 kg 5,00 0,5
iafiani naRebi 0,05 kg 10,00 0,5
bakardi 0,03 kg 4,00 0,12
Saqari 0,03 kg 1,20 0,036
         
         
TviTRirebuleba       2,906
SesaZlo fasnamati       4,359 50%
5,0855 75%
5,812 100%
7,265 150%
36
 8,718 200%
10,171 250%

sarekomendacio fasi 100% danamatiT: 5,812 daamrgvaleT da miiRebT 6.00

amgvarad Tqven SegiZliaT SeadginoT TiToeuli kerZis zusti sakalkulacio baraTi.

7.4. kerZebis miwodebis Tanmimdevroba.

ZiriTad SemTxvevebSi kerZebs im TanmimdevrobiT miarTmeven, rogorc Sedgenilia tradiciuli

Tanamedrove meniu, magram Tanmimdevroba SeiZleba varirebdes sadilis tipidan gamomdinare.
gansakuTrebiT xSirad xdeba es araformaluri sadilebis organizebis dros an aratradiciul sawarmoebSi.
aseT SemTxvevebSi kerZebis miwodebis Tanmimdevrobaze pasuxismgebloba ekisreba mimtans, vinc
stumrebis survils iTvaliswinebs. ZiriTadi wesi ki aseTia: stumris dumilis SemTxvevaSi kerZebi
gaaqvT im TanmimdevrobiT rogorc meniuSi arian isini ganlagebulni.
mag.:
1. zeTisxili nivriTa da oreganoTi
2. gogris krem-supi
3. paSteti
4. oraguli naRebiT,Sampanis sousSi
5. Strudeli
an stumris survilis SemTxvevaSi es Tanmimdevroba irRveva Segnebulad.
mag:
6. xili
7. wvniani kerZi
8. paSteti
9. salaTi
10. ZiriTadi kerZi

7.5. produqtebi romlebic ar Sedian menius struqturaSi.

menius formalur struqturaSi ar Sedis stumarTn misarTmevad gaTvaliswinebuli yvela produqti da
arastandartulad gamzadebuli zogierTi kerZi.

7.6. sousebi da saneleblebi

dRes, rodesac Cveni gastronomiuli miswrafebani efuZneba sxvadasxva kulturebis mravalferovan
tradiciebs, sxvadasxva sousebisa da saneleblebis arCevani Zalian didia. sruliad bunebrivia rom
zogierTi maTgans dgamen magidaze imisaTvis, rom stumrebs Tavad hqondeT arCevanis saSualeba.
kidev ramodenime soussa da saneleblebs maT mimtani sTavazobs. mimtanis movaleobebSi Sedis
adevnos Tvalyuri rom mis gankargulebaSi iyos sousebisa da saneleblebis mTeli rigi. iseTebi rogoricaa
mdogvi, dafqvili Savi wiwaka, sxvadasxva keCupebi da a.S. romlebic restornis menius Seefereba.

7.7. yveli
yveli SeiZleba SeikveTos desertis win (rogorc miRebulia safrangeTSi), desertis nacvlad an
Semdeg stumris survilis Sesabamisad. zogs urCevnia rom yveli miirTvan sadilze RvinosTan erTad,
sxvebs moswonT yvelis miReba ufro gvian, yavasTan an portveinTan. yvelis mirTmevis swori
procedura da Sesabamisi akomponimenti damokidebulia yvelis saxeobaze. is, rasTanac miarTmeven
yvels damokidebulia modaze, stumris gemovnebasa da restornis tradiciebze. ar arsebobs erTaderTi,
universaluri, zusti wesi!

7.8. ra mivarTvaT yavasTan.

iseve rogorc zogierTi sxva produqti yava ar Sedis menius ZiriTad struqturaSi. kerZebis is
asortimenti, romelic miirTmeva yavasTan, Semoifargleba mxolod mzareulis fantaziiT. standartuli

37
praqtika gaxda sadilis Semdeg pitnis furclebis mirTmeva, Tumca bolo dros restornebis umetesoba
yavasTan kerZebis asortiments irCevs sakuTari mosazrebiT. yavasTan moaqvT patara keqsebi an
biskvitebi, safirmo Sokoladi, orcxobilebi an magaliTad gayinuli xili.

7.9. menius saxeobebi

menius tipebi da klasebi gansxvavdebian erTmaneTisagan SesaTavazebeli kerZebis SesarCevi

variantebiT da fasebis struqturiT.

meniu “a la karte”
menius es tipi gTavazobT arCevans kerZebis yovel saxeobaSi. amasTan yoveli kerZis Sefaseba
xdeba calcalke. aseTi meniudan stumris mier SerCeuli kerZebi mzaddeba SekveTiT. am franguli
gamoTqmis zusti Targmania kartidan. unda aRiniSnos rom meniusTan mimarTebaSi termini “a la
karte” HoReCa seqtorSi xSirad ara swor interpretirebas ganicdis. termini ar aris dakavSirebuli arc
restornis gansazRvrul saxeobasTan, arc fasebis politikasTan, arc kerZebis miwodebis procedurasTan.
is ekuTvnis mxolod menius saxeobas da iTvaliswinebs kerZebis SekveTiT momzadebas.

meniu tabldoti.
menius es tipi gTavazobT arcTu ise did, (Cveulebriv Zalze SezRudul) patara kerZebis asortiments
da fasdeba mTliani Tanxis raodenobis mixedviT, erTi adamiani mTel meniuze. sityva sityviT tabldoti
frangulad niSnavs patronis magidas. aseTi menius tipiuri magaliTia saqmiani sauzme (biznes-lanCi)
zomieri fasebiT, romlis SemadgenlobaSi Sedis kerZebis 3-4 dasaxeleba. stumari ixdis dadgenil fass
mTel sadilSi an sauzmeSi. bevri pirveli klasis restoranic xSirad iyenebs tabldotis tipis menius, radgan
misi SezRuduli raodenobis kerZebi saSualebas aZlevs Sef-mzareuls gamoarCios umaRlesi xarisxis
axali ingredientebi da maqsimaluri yuradReba dauTmos yvela kerZis momzadebas. kerZebis
momzadebisas asortimentis SezRudva, saSualebas iZleva rom tabldotis tipis meniuze daixarjos
naklebi raodenobis produqti, vidre “a la kartis” meniusTvis. tabldotis tipis meniu Zalian popularulia
sadResaswaulo dReebSi, magaliTad Sobas an 8 marts.
“saerTo sadili”.
menius es saxeoba gTavazobT kerZebs, romlebsac gansazRvravs restornis mepatrone. aseTi saxis
meniu gaTvaliswinebulia
specialuri SemTxvevisaTvis, magaliTad qorwilebisa da sxva xalxmravali RonisZiebebis mowyobis
dros. menius es saxeoba igivea rac erTi konkretuli dRisTvis Seqmnili ‘a la kart” meniu.
erTi dRis meniu “kart de Jur”
frangulidan zusti Targmani aris “dRis karta”. es meniu gTavazobT kerZebis asortiments romelime
gansazRvruli dRisTvis. is saSualebas aZlevs Sef-mzareuls SesTavazos stumrebs specialuri kerZebi
mxolod am konkretuli dRisTvis momzadebuli. an ara da “a la kartis” tradiciul meniuze sxvadasxva
variantebis damatebad moi-azreba. is SeiZleba gamoiyurebodes rogorc tabldotis tipis meniu an dafaze
iyos dawerili, magram momzadebuli mxolod erTi konkretuli dRisTvis!
cikluri meniu
cikluri meniu aris meniuTa jgufi garkveuli periodis ganmavlobaSi. menius es tipi Cveulebriv
gamoiyeneba stacionalur dawesebulebebSi, magaliTad saavadmyofoebSi, cixeebSi, aviaxazebze,
samuSao sasadiloebSi. cikluri menius mizania kerZebis asortimentis gamdidreba momxmareblisTvis,
momsaxure personalisTvis da aseve adamianTa mTeli koleqtivis srulfasovani kvebis garantireba.
magaliTad, saavadmyofoSi cikli unda Seesabamebodes avadmyofis stacionarSi yofnis saSualo
xangrZlivobas.
aseTi meniu ar unda iqmnebodes mxolod 7 dRisTvis, winaaRmdeg SemTxvevaSi erTi da igive
kerZebi miwodebuli iqneba kviris erTsa da imave dRes.

7.10. Rvinis baraTi

Rvinis baraTi - restornis maranis savizito baraTia, romelic miewodeba stumars gasacnobad.
amitomac aucilebelia, rom is iyos vizualurad mimzidveli da mosaxerxebeli, karg mdgomareobaSi,
laqebis gareSe “nakvalevisa da gacrecilobis gareSe”, aqve unda gamoiricxos orTografiuli Secdomebi.
38
amis uzrunvelsayofad, martivad saWiroa mxolod SevadaroT boTlis saxelwodeba boTlis etikets.
“Rvinis karta” ( baraTi ) SeiZleba Sedgenili iyos
sxvadasxvanairad; somelies arCevanis da sawarmos stilis mixedviT. amasTan ar unda dagaviwydeT
rom is advilad unda ikiTxebodes da masTan gacnoba sasiamovno iyos. xelnaweri Rvinis karta unda
iyos Zalian lamazi eleganturi, gansakuTrebiT Tu is Sedgenilia xarisxian qaRaldze. magaliTad Txel
pergamentze. magram mniSvnelovania, rom xelnaweri iyos lamazi, gamarTuli da martivad
ikiTxebodes. Rvinis kartis warmodgenis martivi xerxia dabeWdoT da gaakeTod fotoaslebi. anu
gaamravloT isini, magram arsebobs sxva xerxebic. advilad wakiTxvisaTvis saukeTeso xerxi aris, roca
“Rvinis karta” aris dabeWdili. is unda ikiTxebodes advilad da sasiamovnod. amis miRweva
SesaZlebelia Tu SevamcirebT Rvinoebis dasaxelebis raodenobas kartis yovel furcelze, striqonebi
erTmaneTisagan sagrZnoblad davaSoroT. rsebobs “Rvinis kartis” sxvadasxva tipebi.
albomi_CamonaTvali uamravi gverdiT, sadac TiToeuli gverdi SeiZleba daeTmos calkeul regions an
Rvinis tips. aseT mdgomareobaSi Rvinis karta aseve SeiZleba Seicavdes gverdebs, sadac moTxrobilia
Rvinis warmoebis, mwarmoebeli kompaniebisa da somelies rCevebis Sesaxeb.
aseTi kartis upiratesoba imaSia, rom misi gverdebis Secvla nebismier dros aris SesaZlebeli da
ar aris aucilebeli mTeli sia Tavidan gamoices., “gadasabrunebel”, didi furclebisagan Semgdari
CamonaTvali STambeWdavia da SeuZlia aCvenos stumars erTianad yvela Rvino. magram aseTi saxis
kartas aseve SeuZlia stumari gadatvirTos informaciiT da amisaTvis SeiZleba aRmoCndes arc Tu iseTi
Semzadebuli.
Rvinis karta _ aris somelies individualurobis saxe. magram nu dagaviwydebaT, rom kartis
mTavari daniSnulebaa _ iyos stumarisTvis “damxmare”. is ar unda aSinebdes mas.
am mizeziT sasargebloa ar iyos mocemuli Rvinoebis grZeli daxasiaTeba, aramed iZleodes
mxolod arsebiT, aucilebel informacias. is Seicavs informacias Rvinis dasaxelebis Sesaxeb,
mwarmoeblis saxelis Sesaxeb, mosavlis wlis Sesaxeb da boTlis Rirebulebis Sesaxeb. zogierT
SemTxvevaSi SeiZleba damatebiTi informaciis gacema, magram pirvel rigSi aris ubraloeba – es is
principia, romelic yvela SemTxvevaSi aris saWiro. imisaTvis, rom
stumars gauadvildes Rvinis arCevani, dasaSvebia kartaSi SezRuduli siis Camatebac, romelSic mxolod
ramodenime Rvinoa Camatebuli, Tumca es Zalian Zneli gasakeTebelia pirveli klasis restornebSi.
Rvinis karta, romelSic aris mxolod adgilobrivi warmoebis Rvino, Zalian SezRudulia da amitom
advilad Sesadgenicaa, magram is
gamodgeba mxolod patara restornebisaTvis, romlebic ganlagebulia im regionebSi, sadac es Rvino
iwarmoeba.
Rvino SeiZleba daiyos kategoriebad (TeTri, wiTeli, cqriala da sxv)), aseve regionis, mosavlis
weliwadis da maTi Rirebulebis mixedviT da a.S.
Rvino SeiZleba kartaSi Setanil iqnes Tavisi tipis mixedviT, anbanuri Tanmimdevrobis mixedviT
da es informacia mosdevs mosavlis wels an fasis Sesabamisad. kartis dayofa ar aris aucilebeli
mwarmoebeli qveynebis mixedviT, radganac es informacia SeiZleba mocemul iqnes Rvinis
dasaxelebis Semdeg.
“kartaSi” informaciis aseTi ganlagebis alternativas warmoadgens calke gverdis gamoyofa
gansakuTrebuli RvinisaTvis, romelsac gansakuTrebuli buketi axasiaTebs, yvela SemTxvevaSi
mniSvnelovania daicvaT saerTo wesebi, romlebic adre iyo naxsenebi.
Rvinis karta yovelTvis unda Seesabamebodes saqmis realur viTarebas drois garkveul periodSi da
amisaTvis saWiroa saqonelis maragis reviziis Catareba rac SeiZleba xSirad. saWiroa droulad
imoqmedoT im SemTxvevaSi, Tu icvleba fasebi da roca Rvinis maragi mTavrdeba unda daisvas
varskvlavi damTavrebuli Rvinis gverdze da miuTiToT Rvinis kartaSi- “mocemul momentSi Rvino ar
aris saTvalavSi”. es agacilebT kartis xelmeored tiraJirebis aucileblobas. Tumca esec SesaZlebeli xdeba
mxolod Rvinis SezRuduli raodenobis SemTxvevaSi.
Rvinis karta aseve sakmaod kargi sareklamo saSualeba sawarmosaTvis, amitomac kargi grafika
da dizaini aris Zalze mniSvnelovani instrumenti, rac ueWvelad xelis Semwyobi faqtori iqneba
kartidan Rvinis sabolood gayidvis dros.
saukeTeso Rvinis kartis yda SeiZleba gakeTebuli iyos tyavisagan, naklebad xarisxianebisaTvis
ki muyaosa da sxva ubralo masalisagan. gamoyenebuli qaRaldi unda iyos kargi xarisxis,
mimzidveli, magram sada grafikiT, yovelgvari beWdviTi “zedmetobe-bis” da dizainSi rTuli
elementebis Setanis gareSe. meore informacia, romelic unda CarToT kartaSi, aris somelies saxeli,
romelmac Seadgina es karta. restornis sruli saxelwodeba, misamarTi da telefonis nomeri.
39
 xarisxisa da Rirebulebis urTierTdamokidebuleba aris erTerTi ZiriTadi faqtori, romelic
miiReba mxedvelobaSi Rvinis kartis Sedgenis dros.
imisaTvis rom gansazRvroT fasebis aucilebeli politika, aucilebelia mxedvelobaSi miiRoT wina
wlebis realizaciis Sedegebi. maT Soris moxmarebuli boTlebis raodenobac, maTi saxeoba da
Rirebuleba. aseTi analizis safuZvelze somelie SeZlebs daamuSavos maRali xarisxis Rvinis karta,
komerciuli interesebis da sawarmos moTxovnilebebis gaTvaliswinebiT da miiRebs gadawyvetilebas
CarTos masSi iafi, saSualo Rirebulebis, maRalxarisxiani da ZviradRirebuli Rvino
iaffasiani Rvinis privilegia aris is rom is iolad realizdeba, Tanac didi raodenobiT, aseT Rvinos
moaqvs mniSvnelovani Semosavali.
saSualo Rirebulebis Rvinos aqvs farTo gamoyenebis speqtri, aq arc Tu ise advilia moZebnoT
xarisxisa da Rirebulebis warmatebuli Sesabamisoba.
es rom adekvaturad gakeTdes, someliem kargad unda icodes pro-duqtis daxasiaTeba da SeeZlos
misi sworad Sefaseba.
maRali klasis Rvinos aqvs brwyinvale daxasiaTeba, magram maTi ricxvi aris SezRuduli da maTi
momaragebis organizeba arc Tu ise advilia. am mizeziT yvelaze ufro amarTlebs Rvinis momarageba
uSualod maRali Rvinis mwarmoeblebisagan, uSualod mwarmoebelTa venaxebidan an regionis agentis
mier. zogierTi maRali klasis Rvinis arsebobam SeZleba Rvinis kartebsa da restoransac moutanos
popularoba.
maRali klasis Rvinos aqvs SesaniSnavi xarisxi da maRali fasi. zogjer maT awarmoeben mxolod
erT gankuTvnil weliwads da Zalzed SezRuduli raodenobiT.
es Rvino rogorc wesi aris mxolod elitaruli dawesebulebis Rvinis kartebSi da iTxovs
someliesagan gansakuTrebulad yuradRebian midgomas momsaxurebis sakiTxSi.

Rvinis tipi gasayidi fasi aseve mxedvelobaSi

unda miviRoT sxvadasxva
iafi fasi X 3,5 qveynebSi arsebuli
saSualo fasi X 3 sxvadasxva sabaJo
Zviriani fasi X 2 kanonmdebloba
maRali klasis fasi X 1,5

1) regionaluri xasiaTis Rvinis kartaSi Rvinis raodenoba SeiZleba SezRuduli iyos, magram aseve
SeiZleba Zalian vrcladac warmoadginos sasmelebi, gansakuTrebiT iseT regionebSi, romlebic
gamoirCevian warmoebuli Rvinis mravalferovnebiT.
2) saerTaSoriso klasis Rvinis karta damaxasiaTebelia umaRlesi klasis restornebisaTvis. is
warmoadgens saukeTeso Rvinoebs msoflio masStabiT da aseve metyvelebs somelies kvleva-Ziebisa
da codnis doneze.
3) Rvinis karta, romelSic warmodgenilia erovnuli Rvinoebi, aseve SeiZleba vrceli aRmoCndes
(detaluri), dasaSvebia aseT SemTxvevaSi misi gamartiveba, rom momxmarebeli iolad gaerkves.
gamoyaviT iseTi kategoriebi, rogoricaa regionebi (warmomavloba) da Rvinis saxeoba.)

nawili merve SekveTis miReba da SeTavazebis ostatoba

mas Semdeg rac stumrebi daikaveben adgils da maT miarTmeven aperitivebs da purs, dgeba
kerZebis arCevis momenti. mimtans moaqvs kerZebis meniu. Rebulobs SekveTebs da saWiroebis
SemTxvevaSi magidas xelaxla aservirebs anu axdens “mizan placis” koreqtirebas.
am TavSi Tqven waikiTxavT:
 menius wardgena prezentacia
 SekveTebis miReba
 mimtani gamyidvelis rolSi
 magidis damatebiT servireba “mizan placis” koreqtireba

40
 SekveTi miRebis teqnika, procedura da a.S...

8.1. menius wardgena prezentacia

mimtanma unda ara mxolod miiRos SekveTebi da miarTvas stumrebs arCeuli. mas esaWiroeba
didi iniciativis warmoCena. mimtanebi-ara mxolod momsaxure personalia, aramed Taviseburad
gamyidvelebic arian. menius warmodgena-“saqonlis” warmodgenis brwyinvale SesaZleblobaa.
mimtans SesaZlebloba eZleva gayidos, restornis meniuSi Semavali kerZebi, agreTve maTi
akomponimenti sasmelebi. es erTaderTi momentia, roca stumrebis mTeli yuradReba mimarTulia
mimtanisken, da man ar unda gauSvas xelidan Tavisi Sansi. sanam menius warmoadgendeT, saWiroa
mTeli sizustiT SeiswavloT igi, rom SesZloT nebismieri kerZi aRweroT, icodeT risgan da rogor aris is
damzadebuli da rogor miarTvaT is. Tqven aseve valdebulni xarT safirmo kerZebis yvela wvrilmani
icodeT. meniu ise unda waradginoT, rom stumrebma SeZlon arCevanis gakeTeba bevri yoymanis
gareSe da aseve Tqveni mxridan yovelgvari zewolis gareSe.

8.2. sxvadasxva formis meniu

meniu SeiZleba sxvadasxvagvarad gamoiyurebodes. tradiciul restornebSi mas Cveulebriv ydaSi

aTavseben. nakleb oficialur dawesebulebebSi meniu SeiZleba iyos dawerili dafaze, dabeWdili kartaze
an specialur suvenirul xarixaze- yvelaferi damokidebulia momzadebis fantaziaze. yoveli restorani,
kafe, bari irCevs rogorc stumrebis momsaxurebis, aseve menius mirTmevisa da gaformebis Tavis
individualur stils. ra Tqma unda, mimtanebma unda Seasrulon es “saSinao wesdeba”.

8.3. menius wardgenis teqnika

Tu ki meniu formdeba rogorc wigni, is unda miarTvaT stumrebs Riad.

 moitaneT meniu marcxena xelis guliT.
 dadeqiT stumris skamis ukan marjvena fexTan.
 gaxseniT meniu marjvena xeliT ydis zeda kuTxidan.
 miarTviT meniu stumars marjvena mxridan.
 daurigebT ra yvela stumars menius egzemplars, SesTavazeT maT kerZebi an kerZebis variantebi,
romlebic ar Sedian menius CamonaTvalSi..

8.4. kerZebis daxasiaTeba da maTi rekomendacia

axla Tqveni servisis TanamSromeli mzad unda iyos upasuxos kiTxvebs safirmo da sxva kerZebis
Sesaxeb. man unda icodes kerZebis aRwera, maTi momzadebis teqnologia da zustad miwodeba,
sworad da mTlianad.
Tqvens servisis TanamSromels SeiZleba sTxovon rekomendacia. isini mzad unda iyvnen
daexmaron stumrebs kerZebis arCevaSi. fraza “CvenTan yvelaferi gemrielia” ar aris konstruqciuli.
amitom jer gaarkvion ra urCevnia TiToeul stumars Tevzi Tu xorci, cxeli Tu civi. mxolod amis Semdeg
ki SesTavazon esa Tu is kerZi.

8.5. mimtani gamyidvelis rolSi, SeTavazebis ostatoba.

Semdeg dgeba dro rom mimtanebma gamyidvelis SesaZleblobebi gamoavlinon. “mkacri zewolis”
taqtika iSviaTad aris efeqturi. maT iseTi kerZebi unda SesTavazon gasayidad, romelsac stumari
ueWvelad SeukveTavda rom scodnoda maTi arsebobis Sesaxeb. amiT Tqven sTavazobT ufro
xarisxian momsaxurebas, Tqven stumrebis vaxSams restoranSi qmniT ufro sasiamovnos da sruls.
magaliTad Tqvenma servisis TanamSromlebma SeiZleba Tqvan rom rom axali Tevzi aris bazridan an
rom kameCis xorcis mwvadi siaxlea meniuSi da popularobiT sargeblobs.

41
 gayidvis mTavari teqnikaa ar dauSvaT uaryofiTi pasuxebis provocireba. nacvlad “xom ar inebebdiT
gagesinjaT esa Tu is kerZi” romelzec getyvian an “ki” an ara, ukeTesia hkiTxoT “riTi gsurT daiwyoT
batono levan?”
zogierTi restorani (mag amerikul stilSi) gadis momsaxure personalTan detalur instruqtaJs gayidvis
teqnikasTan dakavSirebiT; sxvebi ufro did yuradRebas uTmoben stumrebisTvis daxmarebis gawevas
improvizaciulad, amasTan ar unda gamoiyenon termini “gayidva” (es TiTqmis Seuracxyofad iTvleba)
magram orive SemTxvevaSi brwyinvale momsaxureba unda iyos erTdroulad efeqturi;

warmatebuli “gamyidvelis” (SeTavazebis didostatis) savaldebulo momzadebis done gulisxmombs

ramdenime ZiriTad aspeqts:
 menius srulyofili codna
 gastronomiuli Tvalsawieris didi diapazoni
 Rvinisa da sxva alkoholis safuZvliani codna
 kerZebisa da Rvinis urTierT Sexamebis saidumloebebis codna
 profesionalizms
 saqmisadmi erTgulebas da mis siyvaruls
pirovnebas romelic stumarTan (adamianTan) muSaobs unda hqondes pozitiuri aura da sandomiani
habitusi. mas unda hqondes metyvelebis daxvewili manera, kargad unda eWiros Tavi da sxvebisgan
gamoirCeodes yvela dadebiTi TvisebiT:
 stumarTmoyvareoba
 keTilSobileba
 Tavazianoba
 taqti
 erTgvari artistizmi
 iumoris grZnoba
 yuradReba

kmayofili stumrebi restornisTvis Semosavliani SekveTebis garantiaa.

8.6. rogor unda miiRoT SekveTa, SeTavazebis ZiriTadi stadiebi

metad mniSvnelovania gamovyoT SeTavazebis ramdenime ZiriTadi safexuri. aperitivi. upirvelesi

saubari stumarTan risame SekveTis Taobaze iwyeba uSualod stumris dasxdomis momentSi.
magaliTad: sanam menius mogarTmevdeT riTi daiwyebT ludiT Tu martiniT, an iqneb Wiqa Rvino
mogarTvaT gasagrileblad. aperitivis SeTavazebas 2 didi mniSvneloba gaaCnia:
1. saSualo Cekis gazrda
2. stumarze zrunva da ZiriTadi SekveTis molodinis galamazeba.
ZiriTadi SekveTa. aperitivis SekveTis Semdgom keTdeba ZiriTadi kerZebis, wvniani kerZebis da
Rvinis SekveTa. am dros mniSvnelovania profesionaluri rekomendaciis gaweva da im kerZebis
SeTavazeba romelTa marJa SedarebiT dabalia an im kerZebisa romelic konkretuli dRisTvis iyo
damzadebuli (dRis kerZi). aq SeTavazeba keTdeba principiT jer ZviradRirebuli kerZi, Semdgom
SeumCnevlad ufro dabalfasiani kerZi. stumrisTvis aseTi gadasvla SeumCneveli unda iyos. radgan
mTavari aq stumris gemovnebaze zrunvaa da ara ama Tu im kerZis Rirebuleba.
damatebiTi SeTavazeba keTdeba mas mere rac stumrebma daiwyes mirTmeva. am dros xdeba ukve
SeTavazebuli produqtis damateba. mag.:
puri, wyali, Rvino, damatebiTi garniri da sxva. (ixileT momsaxurebis 6 safexuri: poziciis kontroli
SeTavazebiT). Tu stumari ukveTavs damatebiT salaTs an is avtomaturad erTvis kerZs, rogorc garniri,
is unda daidgas magidaze ise, rom stumari moxerxebulad grZnobdes Tavs da amave dros magida ar
iyos gadatvirTuli. (anu stunmris marcxvna mxridan)
aseTi salaTi unda iyos momzadebuli patara zomis ingredientebi-sagan, romlis daWra meti ar aris
saWiro. masTan mxolod civi kerZis Cangals sTavazoben (patara Cangali)
desertis SeTavazeba xdeba mas mere rac stumrebi morCnen sadilisa Tu vaxSmis ZiriTad nawils. axla
is droa rom servisis TanamSromelma

42
gansakuTrebuli tkbili kerZi SesTavazos. isev im principis gaTvaliswinebiT romelzec visaubreT
ZiriTadi kerZis SeTavazebis dros.
diJestivis SeTavazeba aris SeTavazebis daskvniTi etapi. aqac principi ucvlelia da “gamyidvelis”
mWermetyvelebasa da fantaziazea damokidebuli.
kidev erTi rCeva: ar gamotovoT miniSnebebi, romlebic metyveleben stumrebis mzadyofnaze
SekveTis gasakeTeblad ar gauSvaT xelidan momenti SeTavazebis gasakeTeblad ar daelodoT stumris
iniciativas piriqiT Tqven gamoiCineT is ar SeiZleba alodinoT stumari.

8.7. SekveTis miRebis teqnika

imisaTvis rom stumrebis SekveTa rac SeiZleba Cqara miiRos. aseve aaridos Tavi dabneulobas,
mimtanma unda Caiweros informacia.
SekveTebi miiReba sxvadasxva formiT, yvelaferi damokidebulia stumrebis raodenobaze magidasTan
da restoranSi miRebul wesebze. zogierT restoranSi aris winaswar dabeWdili blankebi, romlebzedac
saWiroa mxolod mxolod niSnis (>) dasma. SekveTis miRebisas mimtans sami mizani aqvs. pirvel
rigSi axdens ”kerZebis gamoZaxebas” atyobinebs samzareulos ra da ra kerZebia mosamzadebeli.
(iTvaliswineba gansakuTrebuli survilebic). meore, adevnebs Tvals Tu romel stumars ra unda miarTvas
SekveTis Tanaxmad da mesame, ise
aformebs angariSs, rom naTlad gamoCndes ra aris SekveTili da ra Rirebulebis aris es. aq metad
mniSvnelovania TvalsaCinoeba.
TvalsaCinoebis mTavari mteria_sakuTari SemoklebebiT sargebloba. Tu mimtani iyenebs
Semoklebebs, isini unda iyvnen universaluri da
SeTanxmebuli samzareulos TanamSromlebTan. nu SekvecavT sityvas erT asomde. dawereT kerZis
Tundac naxevari_Tanac ise, rogorc es Tqvens restoranSia miRebuli. am proces sagrZnoblad aadvilebs
specialuri sarestono kompiuteruli programa.

8.8. SekveTis miRebis procedura.

 daiwyeT SekveTis miReba stumrisgan, romelic sufris Tavisgan marjvniv zis da gadadiT stumridan
stumarTan saaTis isris mimarTulebis sawinaaRmdegod.
 bolos miiReT SekveTa magidis ”Tavisgan”.
 aRniSneT yvela gansakuTrebuli moTxovna (mag: dietis dacva ar moamzadoT kerZebi rZeze,
raime specialuri moTxovnebi, mivarTvaT kerZebi rac SeiZleba swrafad, radgan stumrebs
agviandebaT TeatrSi).
 gaumeoreT SekveTa stumrebs, rom darwmundeT Canaweris sisworeSi
 gadaawodeT SekveTa samzareulos (isargebleT CanawerebiT specialur blankze an kompiuteriT),
maT Soris gansakuTrebuli moTxovnebic.
 SeavseT angariSis blanki restornis moTxovnebis Sesabamisad Semdgomi kontrolisaTvis.

8.9. bavSvebi.

jiuti patara bavSvebi mimtanisTvis da maTi mSoblebisTvis namdvili koSmaria. isini saswrafod
unda daakavoT raimeTi an saWmliT an raime saqmiT. mivceT maT qaRaldi, feradi fanqrebi, kalmebi
Tu ki gaqvT an ukidures SemTxvevaSi karaqiani puri. bavSvebis momsaxureba saWiroa Zalian
swrafad. sanam didebi sinjaven aperitivs bavSvebisTvis SeiZleba mTavari kerZis mirTmevac.

8.10. kontrolis sistema.

kontrolis kompiuteruli sistema farTod gamoiyeneba Tanamedrove horeka seqtorSi. gansakuTrebiT

sastumroebSi da did restornebSi. aseTi sistemis gamoyenebisas SekveTebs mimtanebi gadascemen
erTi an ramodenime terminalebidan, romlebic ganla-gebulia sarTulze an sxvadasxva darbazebSi.
SekveTis Ceki avtomaturad midis daniSnulebis adgilas: samzareulo an bari da jgufdeba daniSnu-lebis
mixedviT:
“civi saamqro”, “grili”, sakonditro, mTavari kerZebi da a.S.
43
kontrolis sistema emsaxureba Semdegs:

 molarisTvis angariSis Sesaxeb informaciis momzadebis miwodebas.

 daxarjul produqtebsa da sasmelebze aRricxvis warmoebas.
 aRricxvisis warmoebas usargeblo danaxarjebisa da danaklisis aRmoCenis mizniT.
 zustad gansazRvroT menius TiToeuli kerZis Rirebuleba da mogebis dagegmva.
 aRkveToT gayidvebis vardna da finansuri aRricxvis darRvevebi.
 eleqtronuli karebi-gamoiyeneba im dawesebulebebSi, sadac angariSs amzadebs ara molare,
aramed mimtani.

sistema mimtanis mTel muSaobas adevnebs Tvals. specoperaciebi, rogoricaa kerZebis meniudan
gamoricxva, produqtebis danaxarji, Cekebis amobeWdva, terminalebis dadgena da a.S. daculia
specialuri kodiT. garda stumrebis mier swrafi da efeqturi momsaxurebisa kontrolis kompiuterulma
sistemam SeiZleba sruli kontroliT uzrunvelyos administraciis marTva, romelSic Sedis :
 administraciaSi arsebuli mevaleebi da kreditorebi
 Tanamdebobrivi movaleobebis sruli aRricxva.
 sabanko angariSebis regulireba
 finansuri angariSis mravalmxrivoba

nawili mecxre angariSsworeba

Cven ukve gavamaxvileT Tqveni yuradReba imaze, Tu ramdenad

mniSvnelovania stumrebis daxvedra, aseve Tu rogor SeTavazoT maT sadilis dros profesionaluri
momsaxureba. Tumca amiT jer kidev yvelaferi ar aris dasrulebuli. aranaklebi mniSvneloba aqvs
stumrebis miRebis damTavrebas.
mocemuli Tavidan Tqven gaigebT rogor unda :
 moamzadoT da miarTvaT angariSi
 miiRoT gadasaxadi
 ras niSnavs “Tif” e.w. “Cai” (damatebiTi fuli)
 daemSvidoboT stumrebs

9.1. angariSis momzadeba da misi miwodebis forma.

angariSis momzadebisa da miwodebis procedura yovel restorans Tavisi aqvs. dawyebuli xeliT
Svsebuli qaRaldis blankiT, maRal teqnologiuri kompiuteruli sistemeiT momzadebuli CekiT
damTavrebuli. angariSis gaformeba or mizans isaxavs: miawodos stumars informacia momsaxurebisa
da SekveTili kerZebis Sesaxeb (detalebSi) da Seasrulos kontrolis sistemis roli restoranisTvis.
imisaTvis rom kontrolis sistemam imuSaos efeqturad, mmarTvelobam unda Caataros instruqtaJi axal
muSakebTan, sanam isini Seudgebian stumrebis momsaxurebas. angariSis wardgena SesaZlebelia
magidasTan, barSi an salarosTan. ganurCevlad adgilisa, angariSi unda miawodoT misi
moTxovnisTanave. is yovelTvis unda iyos winaswar momzadebuli, Tumca es xSirad ar aris
SesaZlebeli. angariSis blnkze unda eweros:
 restornis saxelwodeba
 misamarTi telefoni
 saidentifikacio kodi
 magidis gaxsnis da angariSis daxurvis zusti dro.
 TariRi
 magidis nomeri
 mimtanis saxeli da gvari
 fasdaklebis procenti
 mTavari: TiToeuli produqtis fasi
 saerTo jami

44
9.2. angariSis mirTmeva.

mimntani unda iyos frTxilad da ar gauSvas momenti, rodesac stumrebi moisurveben angariSis
miRebas. araferia ise gamaRizianebeli, rogorc mimtanis iZulebiTi lodini angariSis gasagebad.
gansakuTrebiT saqmiani lanCis dros. bevri perspeqtiuli restorani kargavs stumars, da ixveWs nelad
momsaxure dawesebulebis saxels Tu angariSsworebis momenti ferxdeba. xSir SemTxvevaSi ki es
xdeba gaumarTavi am procedures gaumarTavi muSaobis gamo. an printeri “Wedavs” an mimtani
igvianebs an sulac ar arsebobs kompiuteri da yvelaferi xeliT keTdeba. stumrisa da TanamSromlis
nervebis moSlis fasad.
angariSis miwodebis saerTo wesi Semdegia:
 angariSis miwodeba ar aris saWiro, sanam amis Sesaxeb ar getyvian. Tumca zogierT restoranSi,
romlebic specializirdebian swraf momsaxurebaze, angariSis mirTmeva xdeba jer kidev sadilis
dasrulebamde.
 Tu angariSi unda SesTavazoT magidasTan is an magidis ufros unda miarTvaT (sadilis
ganmavlobaSi mixvdebodiT vin aris gadamxdeli) an mas, vinc moiTxova angariSi.
 angariSis blanki da salaros qviTari miaqvT erTad, patara TefSiT, spec konvertiT an yulabiT. (ise
rogorc Tqvens restoranSia miRebuli)
 msurvels angariSs miarTmeven ise rom saerTo jami ar Candes sxva stumrebisTvis, amisTvis
umjobesia gamoiyenoT specialuri saqaRalde e.w.”paspartu”.
 Tu stumrebs Soris ar aris magidis ufrosi, angariSs deben magidis SuaSi yvelasTvis dasanaxad.
 Tu dawesebulebaSi miRebulia sadilis safasuris salaroSi gadaxda, drbazidan gasvlis dros,
gaafrTxileT stumrebi amis
Sesaxeb, raTa airidoT gaugebrobebi Tanxis gadauxdelobasTan dakavSirebiT
 nu dastrialebT Tavs stumrebs gadaxdis lodinSi. moeSviT maT. isini ueWvelad gadaixdian, roca
CaTvlian amas saWirod. magram iyaviT yuradRebiT, mas Semdeg rac isini gaaasworeben
angariSs,
 nu aiZulebT gelodon rodis aiRebT Tqven Ceks.
 ar daugvianoT xurdis dabrunebac

9.3. angariSsworebis forma da procedurebi.

sazogadod miRebuli angariSsworebis meTodebi gulisxmobs naRd fuls, sakredito baraTebs, Cekebs,
kvebis talonebs da iSviaTad “angariSze Caweras”. Tqveni da Tqveni finansistis gadasawyvetia rogor
imuSavebT am kuTxiT. Tqvenma servisis TanamSromlebma unda icodnen angariSsworebis yvela
forma, gansakuTrebiT ki is, romelic Tqvens dawesebulebaSia miRebuli. angariSsworeba naRdi fuliT
ufro iolia, servisis TanamSromlisgan miTxoveba mxolod angariSis warmodgena da xurdis dabruneba.
sakredito baraTebiT angariSsworebis procedura yovel restorans Tavisi aqvs. mas Semeg rac stumari
angariSze dadebs Tavis sakredito baraTs, mimtanma unda aiRoT is da pirvel rigSi Seamowmos:
 Rebulobs Tu ara Tqveni restorani aseTi tipis baraTebs.
 darwmundes naRdia Tu ara is.

kompaniebi, romlebic sakredito baraTes warmoadgenen, adgenen egreT wodebul ”limits”

maTTvis, vinc maTi sakredito barTebiT sargeblobs. nebismieri Tanxa, romelsac sakredito baraTiT
ifareba da gadasulia dasaSveb limits unda iqnes dadasturebuli kompaniis mier. Tu Tanxa dadgenil
limitze metia, maSim menejerma an molarem unda darekos kompaniaSi Tanxmobis asaRebad. Tqven
unda icodeT Tqveni dawesebulebis limitis raodenoba. satelefono saubris dros gqondeT xelSi baraTi,
rom waikiTxoT misi nomeri da moqmedebis vada. Tqven aseve gkiTxaven Tqveni restoranis
angariSis nomers, amitomac isic unda gqondeT axlos.
sakredito baraTiT gadaxda gulisxmobs mis gatarebas sabanko eleqtronul terminalSi, saidanac
mirebul qviTars xels awers stuamari. roca darwmundebiT, rom stumarma garkveviT moaawera xeli
saboloo Tanxas da SeadarebT xelmoweras qviTarzec da baraTzec; daabruneT is.

9.4. “Tif” anu e.w. “Cai”.

45
 es aris jildo gansakluTrebiT kargi momsaxurebisaTvis, is ar SeiZleba CauTvaloT stumrebs rogorc
valdebuleba. ar arsebobs mkacrad dadgenili raodenoba. ar elodoT Cais da miT umetes ar
miaxvedroT amis Sesaxeb. Tu stumari ixdis naRdi fuliT, gaakontroleT rom Tqvenma
TanamSromlebma yovelTvis srulad daubrunon xurda. iSviaTi SemTxvevebis gamonaklisiT, rodesac
stumari TviTon garkveviT etyvis maT rom xurdaSi Sedis “Caic”. darwmundiT rom Tqveni arc erTi
TanamSromeli arasodes ar moiqceva ise rom stumari aRmoCndes misTvis damamcirebel situacaSi,
TiTqos mas unda mieca ufro meti da yofiliyo metad xelgaSlili. Tu ki Tqveni TanamSromlebi mainc
ase moiqcevian darwmunebuli iyaviT rom meored is stumrebi arasodes SemoaReben Tqveni restornis
karebs. gaxsovdeT, rom mimtans ara aqvs “Cai”-ze aranairi ufleba. da nurc Tqven waaqezebT maT.
rbilad rom vTqvaT cudia rodesac zogierTi restornis meniuSi an angariSsworebis blankze aRmoaCenT
sruliad gaumarTlebel warweras « + momsaxurebis 10% » amis daSveba warmoudgneli Tavxedobaa
da usafuZvlo ambicia imisa TiTqos mocemuli restornis srvisi permanentulad imsaxurebs jildos, Tanac
angariSis 10% odenobiT.
zogierT restoranSi miRebulia yvela “Cais” « saerTo qvabSi » mogroveba. mxolod amis Semdeg
danawileba momsaxure personals Soris. sxva restornebSi yovel mimtans Tavisi Cai rCeba.
daimaxsovreT

es erTaderTi ram aris, rac namdvilad ar aris Tqveni saqme !

9.5. stumrebTan damokidebuleba damSvidobebisas.

ukanaskneli STabeWdilebebi, romelsac stumrebi Rebuloben wasvlis dros, aris ara nakleb
mniSvnelovani vidre miRebis pirveli STabeWdileba. damSvidobeba unda iyos Tbili da megobruli, rac
SeiZleba ufro piraduli. Tu mimtani ar aris Zalian dakavebuli stumrebis momsaxurebiT, kargi iqneba
gamoiCinos yuradReba wamsvlelebis mimarT:
 Sedgan skamebi da moexmaron piradi nivTebis alagebaSi (Seaxsenon paltos, qudis CanTebis
Sesaxeb)
 SesTavazon taqsis gamoZaxeba.
 Tu mimtans fizikurad ar SegiZliaT am niSnebis gamomJRavneba sxva stumrebis momsaxurebis
gamo, Tavi dauqnios da gauRimos maT.
 SeZlebisdagvarad usurvon maT “ saRamo mSvidobisa” da madloba gadauxadon mosvlisTvis.
 Tu servisis TanamSromels hqonda SesaZebloba, gagego misi stumris saxeli (sakredito baraTi
iZleva amis SesaZleblobas), maSin damSvidobebis dros SegiZliaT uTxras: “kargad brZandebodeT
batono levan yovelTvis gagvixardeba Tqveni naxva!”

nawili meaTe momsaxurebis 4 forma. servisis zogierTi kanoni.

10.1. momsaxurebis oTxi ZiriTadi forma

stumrebis momsaxurebis oTxi ZiriTadi forma arsebobs. esenia:

1. porciuli TefSebiT momsaxureba
2. langriT servisi
3. giridon servisi (damxmare magididan momsaxureba)
4. vatiur servisi (kerZis dasruleba stumris TandaswrebiT)
restornis mmarTvelma (GM) unda airCios iseTi stili, romelic Seesabameba restornis koncefcias,
samzareulos da amave dros saintereso da komfortuli iqneba stumrisaTvis. biznesis mflobeli an misi
menejerebi, romlebic erkvevian sxvadasxva stilSi irCeven romelime erTs an Seaejereben
momsaxurebis ramdenime formas saukeTeso Sedegebis misaRwevad.
momsaxurebis yvelaze gavrcelebuli stilia magidis servireba porciuli kerZebiT da kerZebis langriT
mirTmeva.

am modulis Seswavlisas Tqven gaecnobiT momsaxurebis sxvadasxva stilsa da teqnikas. maT

ekuTvniT:

46
 magidis servireba porciuli kerZebiT
 kerZebis miwodeba”CamotarebiT” (langriT servisi)
 damxmare magididan an urikidan (geridon servisi) momsaxureba
 saojaxo momsaxureba
 TviTmomsaxureba
 bufetis momsaxureba
 Sveduri magida
momsaxurebis nebismieri stili SeiZleba gamoiyenoT axleburad da ufro sainteresod, raTa
miizidoT stumrebi. mag.: kafeteriis tipis momsaxureba SeiZleba gamoiyenoT Tanamedrove
darbazebSi, xolo
momsaxureba damxmare magididan_bistroebSi da patara restornebSi salaTebisa da desertebis
originalurad mirTmevisTvis.
porciuli TefSebiT momsaxureba gulisxmobs TiToeli stumris individualur momsaxurebas maT mier
meniudan arCeuli kerZebis mirTmevisaTvis. (a la karte)
kerZebis “Camotareba” anu langriT servisi xSirad gamoiyeneba “did” anu xalxmraval magidasTan
muSaobisas da “banketebze” anu “saerTo sadilis” momsaxurebis dros. “CamotarebiT” anu langriT
momsaxurebisas kerZebi gaaqvT specialuri langriT da gadaaqvT stumris TefSebze darbazSi samuSao
specialuri saserviso xelsawyos forlegenis daxmarebiT.
ra Tqma unda arsebobs am ori sabaziso teqnikis variantebi.
magaliTad erTi ZiriTadi kerZi garniriT. xorcs (mTavari ingredienti) deben TefSze samzaruloSi da
miarTmeven TiToeul stumars porciuli TefSiT, xolo Semdeg bostneuli an pasta (garniri) miaqvT saerTo
langriT da anawileben maT stumris TefSebze darbazSi samuSao specialuri aqsesuaris – forlegenis
daxmarebiT. es ar aris axali teqnika, aramed ori yvelaze popularuli teqnikis kombinacia.
forlegeni – darbazSi samuSao didi kovzi da Cangali.

10.2. TefSebiT mirTmevis xelovneba da teqnika.

porciuli kerZebis mirTmeva stumrebis momsaxurebis ZiriTadi da yvelaze gavrcelebuli formaa.

amasTan mimtani unda flobdes TefSebis gadatanis teqnikas ise rom ar daazianos Tavad kerZi.
TefSebis gadatanis meTodebi damokidebulia maT raodenobaze.
profesional mimtans unda SeeZlos sami TefSis (sami kerZis) erTdroulad gadatana. SeiZleba samze
metic gadaitac, magram erTdroulad samze meti kerZis gadatana ar iTvleba profesionaluri stilis
niSnad. yvelaze gavrcelebuli meTodi aris erTdroulad

2-3 TefSis gatana. amasTan 2 TefSi ganlagebulia marcxena xelSi, erTi marjvenaSi. radgan marcxena
xeli aris “damtarebeli”, marjvena –
“damrigebeli”. (es ar exeba caciebs).magididan gamoyenebuli WurWelis gatana xdeba daaxloebiT
imave teqnikiT.
servisis yvela profesionali TanamSromeli unda iyos gawafuli TefSebis gatanis teqnikaSi!

10.3. TefSebis gatanis teqnika.

TefSebiT kerZebis mirTmevis tradiciuli (moZvelebuli) teqnika iTxovs rom mimtani stumars
sakvebs awodebdes marcxnidan, xolo WurWels alagebes marjvnidan. maSin roca Tanamedrove
teqnika xels uwyobs awarmoos TefSebis mrTmevac da alagebac stumris marjvnidan, radgan es
stumars yvelaze nakleb diskomforts uqmnis.
ase rom vimaxsovrebT:
kerZis mirTmeva TefSiT da Semdgom gamoyenebuli TefSis alageba xdeba mxolod da mxolod
marjvnidan!
kerZebis mirTmevis Tanamedrove stili Camoyalibda dRevandeli sarestorno darbazebis sivrcis ufro
intensiurad gamoiyenebis Sedegad. cxadia warsulSi sivrce ufro didi iyo da momsaxures moZraobis
didi areali gaaCnda. dRes piriqiT naklebia adgili moZraobisaTvis da mimtanma unda SeZlos Tavze

47
moxvevis gareSe, minimaluri diskomfortis SeqmniT miarTvas kerZi stumars marjvnidan am dros sxva
TefSebi marcxena xelSi uWiravs stumris zurgs ukan usafrTxo manZilze dgas ra stumris skamis ukana
marjvena fexTan.
mimtani-memarcxene yvela moqmedebas asrulebs stumris marcxena mxridan.
marjvena mxridan TefSebis mirTmevisa da alagebis Tanamedrove teqnikis swavleba miRebulia
servisis Semswavleli wamyvani centrebiT mTels msoflioSi. Tumca arseboben restornebi sadac
miRebulia kerZebis marcxnidan miwodebis tradiciuli meTodika. ra Tqma unda mimtanebi unda
emorCilebodnen im dawesebulebaSi dadgenil wesrigs, sadac isini muSaoben.
fizikuri moqmedeba aseTia: TefSebs alageben ise rom kerZis ZiriTadi ingredienti (xorcis an tevzis
naWeri) iyos TefSis qveda nawilSi da mibrunebuli iyos stumrisken. daimaxsovreT rom pirveli
TefSi, romelsac mimtani marcxena xelze idebs, ukanasknelad unda daidos magidaze.
 pirveli TefSi uWiravT marcxena xelis did, saCvenebel da Sua TiTebs Soris. Tuki TefSi cxelia,
gamoiyenon saxeluri.
 Semdeg meore TefSs deben pirvelze, is neka TiTiT uWiravT, didi TiTis borcviT da mxriswinis
qveda nawiliT.
 mesame TefSi Tqven SegiZliaT aiRoT marjvena xelSi, aseve samklavuris daxmarebiT.
 TefSebis gadanacvlebis dros zurgi eWiroT sworad, mxrebi gadaagdon ukan, xolo xelebi
gverdebze, TefSebs nu miekrobian.
 korpusis win TefSebi uWiravT mxolod im SemTxvevaSi Tu ki sivrce SezRudulia.
 imisaTvis rom TefSebi stumrebis win dadon, unda dadgnen skamis ukana marjvena fexTan,
marcxena xeli ki (TefSebiT) stumris zurg ukan daiWiron usafrTxo manZilze.
 odnav daixaron win da dadgan tefSi stumris win marjvena xeliT misgan (stumrisgan) marjvena
mxridan.
 TefSebi ise unda daawyoT, rom kerZis ZiriTadi komponenti (xorcis naWeri, Tevzi) aRmoCndes
uSualod stumris win, bostneuli marxeniv, garniri marjvniv odnav moSorebiT, TefSs “zemoT”.
 Semdeg gadavidnen stumarTan, marjvniv rom zis, gadmoitanon meore TefSi marcxena xelidan da
marjvena xeliT dadgan is stumris win isev marjvena mxridan.
 gaagrZelon procedura da imoZravon magidis irgvliv saaTis isris mimarTulebis sawinaaRmdegod.
kerZebis mirTmevis Tanamedrove teqnika ar ikveTeba sasmelebis mirTmevis formasTan radgan
yoveli maTgani erTmaneTisagan damoukideblad Tumca amave dros harmoniulad gamoiyeneba.
im SemTxvevaSi Tu Tqvenma servisis TanamSromlebma ar gaiares stumrebis momsaxurebis
specialuri treiningi gamoiyenebineT maT Tanamedrove teqnika, daiwyon momsaxureb stumridan
romelic zis
magidis ufrosisagan marjvena mxares. Semdeg Semouaron magidas saaTis isris mimarTulebis
sawinaaRmdegod da moemsaxuron yvelas TanmimdevrobiT, ganurCevlad sqesisa. magidis ufros unda
moemsaxuron bolos. aqve gaiTvaliswinon Tqvens restoranSi arsebuli wesebi stumarTa prioritetuli
momsaxurebis Sesaxeb. wesebi romlebic avaldebulebs servisis TanamSromels qalbatonebis
Tavdapirvel momsaxurebas, xolo Semdeg ki batonebis momsaxurebas. zogjer amas TviTon stumrebi
iTxoven.
samklavuri
samklavuri anu qsovilisagan damzadebuli servirebis xelsaxoci gamoiyeneba xelebisa da majis
damwvrobisagan dasacavad cxeli TefSebis gatanis dros.
“damxmare” TefSi
es aris TefSi romelsac iyeneben kerZiani TefSis damxmared “amosadebad” ( mag. wvniani) an
darbazSi dana Canglis gasatanad. Cveulebriv damxmare TefSs zemodan xelsaxocs afareben, imisaTvis
rom WurWeli da dana-Cangali ar Camocurdes.
rogor isargebloT forlegeniT daikaveT xelsawyo marjvena xelSi CaRrmavebiT qvemoT. misi
saxelurebi unda moaqcioT Sua, saCvenebel da neka TiTebs Soris, xolo misi boloebi qveviT unda iyos
mimarTuli neka TiTis nakecSi, amasTan saCvenebeli da didi TiTebi Tavisufalia. xelsawyos saxeluris
boloebi ar unda cdebodes xelisguls. Semdeg Tqveni saCvenebeli TiTi moaTavseT Cangalsa da kovzs
Soris da geWiroT Cangali saCvenebeli da didi TiTebis wverebs Soris ise rom Tqven SegeZloT am ori
TiTiT Canglis aweva.

10.4. langriT servisi. kerZebis “CamotarebiT” mirTmeva

48
 kerZebis “CamotarebiT” miwodeba warmoadgens kerZis gatanis teqnikas rodesac saserviso langriT
(TefSiT) stumars miarTmeven ama Tu im kerZs da Semdgom ki individualur TefSze forlegeniT
gadaudeben. kerZebis mirTmevis es stili moiTxovs mimtanisagan am xelsawyos meSveobiT kerZis an
misi komponentebis cali xeliT gadatanis unars.
profesional mimtans unda SeeZlos forlegenis daxmarebiT cali xeliT gadaitanos sakvebi saserviso
langridan romelic mas meore
xelSi uWiravs stumris TefSze, teqnikurad langriT servisi sruldeba Semdegnairad:

 mimtans marcxena xelSi sufTa cxeli TefSebis dasta uWiravs (samklavuris daxmarebiT) Semdag
Camouvlis stumrebs da daalagebs TefSebs maT win marjvena mxridan.
 Semdeg marcxena xelisSi daiWers saserviso langars an TefSs sadac ZiriTadi kerZia moTavsebuli.
ar daaviwydeba samklavuris gamoyenebac.
 amis mere gamoTvalis porciis zomas TiToeuli stumarisTvis da gadawyvitavs rogor miawodeb mas
(magaliTad or mwvane bostneuls Soris SeiZleba moaTavsos Tevzis TeTri naWeri)
 rogorc zemoT avRniSneT, kerZebis “Camotarebis” anu langriT servisis dros mimtani stumars
marcxena mxridan mudgeba (Tu marjvnidan miudga, maSin servirebis TefSi an langari gaxdeba
xelisSemSleli)
 ase “SeiaraRebuli” servisis TanamSromeli stumarTan midis, ixreba da kerZiani langari stumris
TefSTan (daaxloebiT 5sm-is manZilze) miaqvs.
 Semdag kerZis ZiriTad nawils gadaitans stumris TefSze ise rom is uSualod stumris win
armoCndes.
 bostneuls kerZis ZiriTadi ingredientis marjvniv moaTavsebs, rogorc hqonda gaTvaliswinebuli.
 Tanac mxedvelobaSi aqvs rom TefSis “veli” Tavisufali unda iyos.
 garniri unda miarTvas ise rom is kerZis gaformebas emsaxurebodes
 amave dros Tqveni servisis TanamSromeli iqneba Tanmimdevruli sakuTar moqmedebebSi, radgan
stumrisTvis TefSze saWmlis gadatanis dros man unda gaanawilos ZiriTadi kerZi da garniri
yvelasaTvis Tanabrad.
 da rogorc yovelTvis stumrebis momsaxurebisas Semouvlis magidas saaTis isris mimarTulebis
sawinaaRmdegod. ukanasknelad xom magidis ufros emsaxurebian.

langriT servisis dros anu kerZebis “Camotarebisas” ar aris miRebuli sousebis imave langriT
mirTmeva. isini SemoaqvT calke, sousebisaTvis gankuTvnil specialur WurWelSi, specialurive kovziT.
sousebs arasodes ar asxamen uSualod sasousedan. amisaTvis sargebloben specialuri kovziT an patara
CamCiT.

10.5. urikidan kerZebis mirTmeva. teqnika. ”mizan placi”.

zogierT restoranSi miRebulia stumrebis urikidan momsaxurebis stili, (vatiur setvisi) .an giridon
servis momsaxurebis es forma gulisxmobs urikaze winaswar momzadebuli kerZis gadatanas saserviso
TefSidan stumris TefSze. aqve aseve SesaZlebelia dasruldes kerZis momzadeba, magaliTad salaTebis
Sekazmva.
aq mogiTxrobT:
 mobiluri urikis daniSnulebaze
 misi gamoyenebiT kerZebis demonstrirebaze
 mobiluri urikiT servirebaze (e.w.vatiur servisi)
 mobilur urikaze kerZebis momzadebis teqnikaze; salaTebis Sekazmva, momzadeba, flambireba da
a.S...
 mobilur urikasTan muSaobis dros usafrTxoebis zomebze.

49
 mobiluri urika SeiZleba warmoadgendes Zvirfasi xis jiSisagan daxvewilad damzadebul avejis
nawils borblebze, kerZis damza-debisTvis saWiro Zvirfasi CaSenebuli mowyobilobiT da vercxlis
furnituriT an is SeiZleba iyos Cveulebrivi gadasaadgilebeli borblebiani patara magida.
mobiluri urikiT momsaxureba gulisxmobs kerZis dasrulebas an sulac mis momzadebas
darbazSi stumris Tvalwin. aseve mobiluri urika SeiZleba efeqturad gamoiyenoT rogorc sareklamo
saSualeba. SegiZliaT masze daawyoT raime gansakuTrebuli produqtebi: yveli,
xili, safirmo kerZi da misceT stumars vizualuri aRqmis saSualeba. es Zalian mimzidveli da saintereso
sanaxaobaa.
yvelaze martivia mobilur urikaze Semdegi produqtebis (kerZebis) demonstrireba:
 yveli
 salaTebi
 pur-funTuSeuli
 desertebi
 axali xili.
mobilur urikaze produqtebis momzadebisTvis an maTi demonstraciisTvis, gaiTvaliswineT
Semdegi:
 produqtebi unda iyos axali da Sesaxedavad mimzidveli.
 produqti ar unda daisvaros an daiWylitos advilad.
 produqti unda iyos martivi da momzadeblad uswrafesi
 produqtebis xarisxi unda iyos SenarCunebuli gamoyenebis Semdegac.
 moxarSvis an Sewvis dros produqtebi ar unda gamoscemdnen arasasiamovno suns.
rodesac mobilur urikaze xorcian kerZebs amzadebT, gaiTvaliswineT Semdegi:
 gamoiyeneT mxolod umaRlesi xarisxis produqtebi.
 moacileT xorcs qoni da myesebi
 daWeriT xorci iseT porciebad, rom misi momzadebisTvis saWiro iyos ara umetes 1 wuTisa.
 damzadebamde SeinaxeT produqtebi macivarSi.
 xorcis momzadebisas daaxureT mas Tavi, rom metad iyos wvniani.
 kerZis momzadebas moandomeT minimaluri dro.

raime produqtis an kerZIs demonstraciisas daakompleqteT urika yovelive aucilebeliT, rogorc

stumris momsaxurebisTvis, aseve kerZis damzadebisTvis. mniSvnelovania ar dagaviwydeT araferi,
radgan dauSvebelia urikis mitoveba meTvalyureobis gareSe.

 dadeT urikaze sufTa, gacxelebuli TefSebis dasta. imdeni ramdeni stumaric gyavT.
 aCveneT stumars saserviso WurWeli kerZebiT, romlebic momzadda samzareuloSi, Semdeg ki
dadgiT isini urikaze.
 aiReT urikidan saWmlis gadatanisaTvis gaTvlili xelsawyo - forlegeni (kovzi marjvena xelSi, xolo
Cangali marcxenaSi)
 porciis aRebis dros gekavoT kovzi qvevidan Cangali ki zemodan.
 dadeT ZiriTadi kerZis porcia stumris TefSze, xolo bostneuli daalageT ise rogorc manamde
SeviswavleT, gamoyaviT isini erTmaneTisagan
 sousebi SeiZleba urikidan miarTvaT da SeiZleba aseve calke miitanoT rogorc es langriT servisis
dros xdeba.
 porciul kerZebs, romlebsac samzareuloSi winaswar anawileben TefSebze, stumrebs marjvena
mxridan miarTmeven.
sxvadsxva restoranSi aris kerZebis sakuTari variantebi, romlebic mzaddeba urikaze. isini
gansxvavdebian detalebSi, magram safuZvlad udevT klasikuri receptebi. stumrebi unda cnobdnen
kerZs. amitomac yovelTvis momgebiania urikaze yvelasaTvis kargad cnobili kerZis damzadeba.
restornis mzareulebs SeuZliaT TviTonac gamoigonon urikaze mosamzadebeli axali kerZebi, magram
aucilebelia produqtebis gadarCevisa da momzadebis wesebis dacva. urikaze SesaZlebelia momzaddes
kerZebi, romlebic qvemoT aris aRwerili. stumrebs rogorc wesi siamovnebT kerZis momzadebis
procedurac da TviTon sakvebic. amasTanave sxva stumrebic moisurveben am kerZebis
dagemovnebas.

50
 kerZebis umetesobas, romlebsac urikaze amzadeben, aalebis gamo eZleva damateboTi efeqti (e.w.
kerZebi “flambe”) .TviT process ki rodesac darbazSi stumris Tvalwin xdeba xorcis Tu Tevzis kerZis
an desertis momzadeba aalebiT ewodeba flambireba!
flambirebis “mizan placi”:
 mobiluri urika
 tafa
 2 TefSi
 CamCa
 saferfle-asanTi
 forlegeni
 38 % meti alkoholis Semcveli sasmeli

”mizan placi” aris nebismieri proceduris CatarebisaTvis saWiro nivTebisa Tu aqsesuarebis nusxa.

10.6. usafrTxoebis zomebi urikaze kerZebis momzadebis dros

mobilur urikaze kerZebis momzadebis dros gansakuTrebiT ki ”flambe” kerZebis damzadebisas
aucilebelia usafrTxoebis zomebisa da wesebis dacva. radganac es dakavSirebulia darbazSi Ria
cecxlisa da sawvavi siTxis gamoyenebasTan.
ai is rac unda gaxsovdeT:
 regularulad amowmeT gazis balonebi da qurebi gazis gaJonvis Tavian acilebis mizniT.
 adevneT Tvali mowyobilobis mdgomareobas
 specialur adgilas, sadac iolia misvla, unda inaxebodes xanZarsawinaaRmdego sabani da patara
cecxl-maqri saxeluriT.
 urikaze kerZebis momzadebisas is unda iyos stumrebis magididan usafrTxo manZilze, ara nakleb
urikis sifarTisa. amis garda, TqvenTvis aucilebelia sivrce, stumrebis Tavisufali
momsaxurebisaTvis.
 qura regularulad unda daiSalos da gaiwmindos detalebi.
 gawmendisa da awyobis dros unda SeamowmoT rogor muSaobs is
 ar SeiZleba gazis balonis Secvla Ria cecxlTan
 yovelTvis SeamowmeT balonebi da darwmundiT rom gaJonva ar aris.
 Tu Tqven iyenebT spirts, regularulad SeamowmeT fitilis sigrZe da akontroleT misi
mdgomareoba.
 ar gaavsoT spirtqura!
 Tu spirti daiqca magidaze, maSinaTve gawmindeT is.

urikasTan muSaoba ekrZalebaT personalis im warmomadgenlebs, romlebsac ar gauvliaT specialuri

momzadeba.

10.7. tranSireba da filetireba

mimtans SeuZlia gamoiyenos urika an damxmare magida rom gaacalkevos xorci da Zvlebi
erTmaneTisagan. maRalkvalificiuri personaliT dakompleqtebul pirveli klasis restornebSi, meniuSi
xSirad SeaqvT kerZebi, romlebic iTxoven stumrebis swored am saxiT momsaxurebas. yvelaze
xSirad stumrebi ukveTaven Tevzs. mas samzareuloSi amzadeben, Semdeg ki stumrebis win
anawevreben. am process filetireba ewodeba.
xorcis, Sinauri frinvelis an nandirevis daWra, uZvelesi droidan warmoadgens sadilis tradiciul
rituals. dRes restornebSi miRebulia xorcis daWra stumrebis TandaswrebiT specialur dasaWrel dafebze
an specialur magidaze. amgvarad stumris TandaswrebiT darbazSi frinvelis an nanadirevis
danawevrebas tranSireba ewodeba.

10.8 liqioriani yava.

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 liqioriani yava xSirad mzaddeba urikaze stumrebis Tvalwin. radganac Zalian
sainteresoa am procesis yureba. liqioriani yavis momzadeba aris sadResaswaulo
sadilis damamTavrebeli akordi.

10.9. ojaxuri momsaxureba.

momsaxurebis es forma Zalian martivia. is gulisxmobs SekveTili kerZebis magidaze gamotanas.
stumrebi TviTon emsaxurebian TavianT Tavs. maT mxolod unda airCion kerZi da porciis zoma.

xSir SemTxvevaSi momsaxurebis es forma erwymis TefSebiT miwodebis formas. magaliTad, ZiriTadi
kerZi stumrebisTvis calkeul TefSebze miaqvT, bostneuli da salaTebi ki idgmeba magidis SuaSi
saerTo did TefSebze. stumrebi TviTon irCeven garnirs.
teqnika
 sanam saserviso TefSebs magidaze dadgamT, gaanTavisufleT maTTvis adgili.
 samklavuris gamoyenebiT miudeqiT stumrebs marjvena mxridan da dauwyveT win sufTa
gacxelebuli TefSebi dastidan.
 daalageT magidaze servirebis TefSebi. TiToeulis gverdze aucileblad unda idos kerZis
gadadRebisTvis
gankuTvnili kovzi da aCangali, romelic unda daawyoT saxelurebiT stumarTan
yvelaze axlos.
 servirebis TefSebis alageba sadilis nebismier dros aris SesaZlebeli, maTi ganTavisuflebisTanave.

10.10. “Sveduri” magida

mosaxurebis am formis dros did magidaze gamoaqvT civi da cxeli kerZebi. stumrebs Tavad
gadaaqvT saWmeli TafSebze. amasTan ar sargebloben mimtanis daxmarebiT. Cveulebriv stumrebi
irCeven erT kerZs, Semdeg ki sxvaze gadadian. mimtanma Tvali unda adevnos asortiments da
“Sveduri” magidis vizualu mxares.

10.11. momsaxureba bufetis meSveobiT.

aseTi formiT momsaxurebis dros, iseve rogorc “Sveduri magididan”, stumrebi maT samsjavroze
gamotanil kerZebidan TviTon irCeven cxel da civ kerZebs. gansxvaveba mxolod imaSi mdgomareobs,
rom momsaxurebis dros bufetidan amorCeul kerZebs stumrebs awodeben mimtanebi, maSin roca
“Sveduri” magididan stumrebi TviTon iReben yvelafers. mimtanebi dganan bufetis daxls ukan da
TefSebze awyoben stumrebis mier amorCeul porciebs. amasTan marcxena xelSi
maT uWiravT stumris sufTa TefSi, xolo marjvenaSi kovzi da Cangali. mimtani unda iTvaliswinebdes
saerTo wess: gaanawilos kerZi TefSze frTxilad da lamazad.
“Sveduri” magida da momsaxureba bufetidan wveuleba - furSetis mowyobis erT erTi yvelaze
gavrcelebuli xerxia.

10.12. momsaxurebis sxva formebi

zemoT aRwerili langriT servisisa da porciuli kerZebiT momsa-xurebis codnis garda mimtans
moiTxoveba momsaxurebis sxva formebis
profesionalurad flobis unari. zogierTi maTgani mocemul TavSia aRwerili, saidanac Tqven gaigebT, Tu
rogor aris miRebuli:

 wvniani kerZis mirTmeva Sesabamis WurWelSi an adividualurad.

 kerZis urikidan an damxmare magididan mirTmeva (vatiur setvisi, giridon servisi)
 saojaxo momsaxureba.
 bufeti
 TviTmomsaxureba

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10.13. wvniani kerZis mirTmeva

wvniani kerZis WurWeli warmoadgens Rrma larnaks saxuraviT. pirvelad stumrebs miarTmeven
wvniani kerZisTvis gankuTvnil individualur finjans Semdeg wvnian kerZs did saerTo WurWelSi,
romelic gaTvlilia ramodenime adamianisTvis. zemoT naxsenebi WurWeli umjobesia gamoiyeno
wvniani kerZis urikidan an damxmare magididan mirTmevis dros, xolo individualuri moxmarebis
wvniani kerZis TefSebi an Wiqebi (zogjer saxuravebiT) unda miarTvaT porciuli momsaxurebis dros.
wvniani kerZisTvis gankuTvnili specialuri didi Tasi ufro didxans inarCunebs kerZs cxel
mdgomareobaSi.
maS ase, Tqven ukve erkveviT momsaxurebis sxvadasxva formebSi da Tavad SegiZliaT
gadawyvitoT rogor imuSavebT Tqvens obieqtze. SegizliaT gaavloT paralelebi axlad naswavl Temebsa
da yoveldRiur praqtikas Soris. es iseTi sakiTxebia, romlebsac verc erT SemTxvevaSi ver auvliT
gverds. momsaxurebis wesebisa da normebis codna aucilebelia imisaTvis rom momavalSi Tqveni
sakuTari stili da gemovneba Camoyalibdes. am biznesSi, iseve rogorc Cveni cxovrebis sxva sferoebSi,
moda araukanasknel rols TamaSobs. swored amitom Tqven geZlevaT saSualeba gaamravalferovnoT
Tqveni da Tqveni stumrebis yoveldRiuroba axal-axali niuansebiT. Tqven SegiZliaT daarRvioT
servisSi dRemde arsebuli yvela kanoni da Tavdayira daayenoT Tqveni restorani, mTavaria rom aseT
qmedebas kargad gaazrebuli safuZveli hqondes. mTavaria stumarma igrZnos misdami yuradRebis
yovelwamieri gamoxatuleba da mere veravin gaigebs “giridonidan” miawodeT mas yava Tu mis
Tvalwin SewviT steiki. wiTeli Rvinis WiqaSi SesTavazeT mas wyali Tu ludis WiqiT. imisaTvis rom
gqondeT aseTi damokidebulebis ufleba Tqven kargad unda icodeT ra aris restorani da momsaxurebis
sfero zogadad. permanentulad unda akvirdebodeT siaxleebs horeka seqtorSi da gamudmebiT unda
eweodeT TviTganaTlebas. kargi menejeri xom sakuTari magaliTiT xelmZRvanelobs.

nawili meTerTmete. alkoholi da biznesi. somelie da RviniT servisi

11.1 somelie
RvinosTan da zogadad alkoholur sasmelebTan muSaobis TvalsazrisiT HoReCa seqtori yvelaze
sarfiani dargia. rogorc wesi swored alkoholur sasmelebze modis gayidvebis lomis wili kvebisa da
garTobis industriis sxvada sxva dawesebulebebSi.
am amocanis Sesruleba ki Cvens droSi bevrad damokidebulia saintereso profesiis adamianebze,
romelnic did rols TamaSoben Rvinis kartis SedgenaSi, Sesyidvebis sworad warmoebaSi, xarisxian
marTvaSi, finansur menejmentsa daDim sawarmos marketingSi, romelSic Tavad muSaoben. somelie
- aris adamiani, romelsac SeuZlia Seafasos nebismieri feris toni da aromatis nebismieri niuansi,
romelic dafarulia RvinoSi. mas aseve SuZlia axsnas es gansxvavebebi. es saSualebas iZleva
sakvebisa da sasmelebis yvelaze saukeTeso da SesaTavsebeli variantebi SevTavazoT stumars, rac xels
uwyobs am Zvirfasi sasmelis mimarT, romelic xSirad Cveni cxovrebis umniSvnelovanes TariRebs
axlavs Tan, Camoyalibdes Rirseuli damokidebuleba. somelies samuSao dakavSirebulia cxovrebaSi
ukeTesi donis miRwevasTan: xarisxiani produqtebi saukeTesod SerCeul RvinoebTan erTad, romlebsac
miarTmeven sworad da saukeTeso garemo pirobebTan SexamebiT, am miswrafebas saukeTesod
pasuxobs. es moiTxovs mudmiv nebisyofas, rac mTlianad mizanmimarTulia SemkveTis

53
moTxovnebis srulyofilad dakmayofilebaze da amave dros efuZneba Rrma gastronomiul codnas,
romlis miRweva damokidebulia mxolod nebisyofasa da profesionaluri zrdis survilze.
somelie flobs unars, momxmarebels mianiWos mxneoba da sixaruli, sawarmos imijis, stumrebis
dakmayofilebis xarisxis gaumjobeseba da aseve misi samuSaos xarisxic da dawesebulebis
Semosavlianoba - es yovelive iqneba misi warmatebis dadastureba.
arsebiTi mniSvneloba ara aqvs Tu rogor muSaobs somelie, aris is daqiravebuli Tu
damoukidebeli “ind-mewarme” ; nebismier SemTxvevaSi is ar unda endobodes mxolod Tavis pirad
gamocdilebasa da intuicias, aramed zust codnas unda amravlebdes piradi gamocdilebiTa da intuiciiT.
somelie zogjer ganisazRvreba rogorc pirovneba, romelic ukeTesad muSaobs mxolod
gamocdilebis dagrovebis Sedegad. sinemdvileSi ufro zusti iqneba Tu vaRiarebT mas profesionalad
misi gansakuTrebuli niWis gamo, romelic man moipova garkveuli amocanebis gadaWris, specifikuri
problemebis gadawyvetis ,SeZenili codnis Sedegad da gamoimuSava saTanado unarCvevebi.
somelies undaSeeZlos gamoamJRavnos Tavisi profesionaluri kompetenturoba, gamoiCinos
TviTdajereba, romlis safuZvels warmoadgens misi codna da gamocdileba, da romelic mas
stumrisTvis saukeTeso rCevebis modelirebis saSualebas aZlevs. kavSiri someliesa da SemkveTs Soris,
iseve rogorc someliesa da masTan momuSave kolegebs Soris, yovelTvis unda iyos maRalkvalificiuri
da eTikuri, imisaTvis rom ufro Sematos dajerebuloba momxmarebels misi survilebis Sesrulebisas da
daicvas kolegebis interesi, yvelaze maRali urTierTgagebis donis demonstrirebiT.
somelies mravalmxrivi movaleobebis ricxvSi Sedis unarebisa da Cvevebis mudmivi zrdis
aucilebloba. mocemuli profesionaluri gzis amrCevi adamiani ara marto unda swavlobdes da iZendes
Sesabamis gamocdilebas, aramed unda izrdebodes, adevnos ra Tvali sastumroebsa da momsaxurebis
biznesTan dakavSirebul axal gastronomiul miRwevebs romlebic mudmivad qveyndeba mTels
msoflioSi.magram mudmivi srulyofilebis survili ar unda gadaizardos dauokebel karierizmSi. axali
horizontebisaken swrafvam seriozuli da gulwrfeli moqmedebis dazianebis gareSe unda
mimdinareobdes. swored es aris erTerTi mizezi, romlis Tanaxmad somelie yovelTvis unda adevnebdes
Tvals Tavisi qcevis profesionaluri kodeqsis dacvas da pativs scemdes garSemomyofebs. somelies
arseboba sastumrosa da momsaxurebis sferos sxva sawarmoebs aniWebs mniSvnelovan prestiJs.
Tumca warsulSi organizaciuli da mmarTvelobiTi problemebis gamo amis miRweva SeuZlebeli iyo.
axalma cvlilebebma somelies profesionalizmi ufro aamaRla msoflios mraval qveyanaSi.
miuxedavad piradi gamocdilebis udavo mniSvnelobisa, misi codna pirvel rigSi unda iyos
dafuZnebuli mecnierul principebze. codna mudmivad unda ganaxldes. aucilebelia am profesiaSi yvela
axali miRwevebis gaTvaliswineba. maSasadame somelie unda iyos ara mxolod profesionali, romelsac
SeuZlia SemogTavazoT saukeTeso Rvino yovel calkeul kerZTan da moemsaxuros stumars,
gamoiCinos mis mimarT yuradReba da Tavazianoba. mas aseve unda SeeZlos pirvelive Sexedvidan
gamoicnos stumris moTxovnilebebi da mTlianad xarisxianad daakmayofilos isisni, ra Tqma unda misi
gemovnebis Sesabamisad. aqedan gamomdinareobs rom es profesia savsea teqnikuri, adamianuri da
fsiqologiuri moTxovnilebiT, romlebic aiZuleben maRali profesionaluri donis miRwevas. aqve unda
iTqvas rom profesiuli ganaxleba zogierTi sirTulis winaSe dadga. mniSvnelovnad imis gamo, rom
axalgazrda xalxs urCevnia samuSao, romelic moiTxovs nakleb Zalisxmevas. SesaZlebelia rom es
gamowveuli iyos imiT rom, am profesias, Cvens qveyanaSi, ar gaaCnia saTanado mxardaWera. an
meore mizezi SeiZleba iyos codnis SeZenaSi arsebuli SezRudvebi, rac biznesis zogierT mepatrones
xSirad xanmokles uxdis somelies s wavlebis process, riTac Rebulobs moklevadian sargebels da ar
miiswrafis xangrZlivi efeqtis misaRebad.
somelies mosamzadeblad saWiroa kursebi, romlebic gascemen kvalifikaciis miniWebis
mowmobas. aseve saWiroa mudmivi Zalisxmeva momzadebis donis SenarCunebisTvis da uwyveti
TviTsrulyofa muSaobis procesSi. kvalifikacia SeiZleba mniSvnelovnad amaRldes sxvadasxva
qveynaSi saxvadasxva dawesebulabaSi muSaobis dros, sadac SeiZleba mravalmxrivi gamocdilebis
SeZena da danaxva Tu raoden mravalferovan SesaZleblobebs iZleva es profesia. aseTi gadawyvetileba
aris SesaZlebloba gaamdidroT codna da aseve gaecnoT muSaobis axal meTodebs, gaaRrmavoT
enologiuri da gastronomiuli codna klasikuri, regionaluri da saerTaSoriso samzareulos sferoSi; es
aseve aris gza imisken rom mudmivad grZnobdeT bazris axal moTxovnebs da SeinarCunoT unari
ganaxorcieloT erTerTi yvelaze mSvenieri da imave dros urTulesi profesiuli amocanis realizeba
sakvebisa da Rvinis urTierTSexameba.
Rvinisa da sakvebi produqtebis sferoSi farTo ganviTarebis garda, Tanamedrove somelie unda
flobdes urTierTobis xelo-vnebasac.Mmas unda gaaCndes komerciuli saqmianobis warmoebis niWi,
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 marketingisa da menejmentis meTodebis codna, maranisa da baris organizeba _ muSaobis
gamocdileba. is brwyinvaled unda flobdes mSoblour da ucxo enebs.
swori iqneba Tu vityviT rom somelie moigebs, Tu ki imuSavebs prestiJul restoranSi, magram
simarTle iqneba isic Tu ki vityviT rom TviT restoranic iumjobesebs Tavis imijs Tu mas hyavs somelie ,
romelic xarisxianad da iniciativebiT muSaobs.

11.2 risTvis aris saWiro somelie?

produqtebis Sesyidvis organizebisaTvis:…

somelie yidulobs xarisxian produqtebs, uTanxmdeba biujets, restoranisa da samzareulos stils,
maranSi arsebul Senaxvis pirobebs, arCevs produqts zedmiwevniTi degustaciisa da saTanado
Sefasebis Semdeg da Tavis gadawyvetilebebs amyarebs xarisxisa da Rirebulebis urTierTmimarTebis
fundamentalur principebze. imisaTvis rom gaakontrolos Sesyidvebis menejmenti da gaakontrolos
maragi…someliem unda miaRwios maranis optilalurad marTvas. Seamowmos temperatura da
tenianobis done, imisaTvis rom uzrunvelyos Rvinis Senaxvis saukeTeso pirobebi. akontrolebdess
Rvinis kartas da mudmivad anaxlebdes mas. imisaTvis rom gaakontrolos urTierToba sxva
samsaxurebTan kompaniis SigniT. somelie xelmZRvanelobs kadrebis momzadebas da xels uwyobs
samzareulosa da restornis TanamSromlebs Soris urTierTobas.
imisaTvis rom ganaxorcielos gayidvebi :
restoranSi somelie uzrunvelyofs maragis aucilebel raodenobas da Rvinidan da sxva sasmelebidan
Semosuli mogebis marTvas, aseve afarToebs maT gayidvas.
rom gayiduli kerZebis wili gazardos…:
somelie iswrafvis gaaumjobesos kerZisa da sasmelis Sewyoba da SearCevs saTanado
kombinaciasac.
rom izrunos stumrebTan urTierTobaze :…
somelie stumrebs aZlevs rCevas da asrulebs maT SekveTas, roca es SesaZlebelia. maTi bujetis
Sesabamisad is awvdis sasmelebs da axdens maT demonstracias klasisa da stilis mixedviT. yovelTvis
imyofeba ra karg guneba ganwyobilebaze somelie axerxebs stumars daaviwyos sakuTari problemebi,
da yvelaferSi iCens gonierebas da gamWriaxobas.

11.3 biujetireba da marketingi.

biujeti gansazRvravs sasmelebTan muSaobis SesaZleblobas, romelic igegmeba Cveulebriv mokle,

saSualo da ufro xangrZliv periodebze, amasTan biujeti warmoadgens menejmentis muSaobis
dagegmarebis safuZvels. imisaTvis rom gadawyvitos mis winaSe arsebuli amocanebi, miznebi da
Sedegebi am vadebTan Sesabamisad.
biujetebs amuSaveben da ixilaven yovelwliurad. biujetze muSaoba gulisxmobs saqmiani
amocanebisa da maTi realizaciis gzebis gansazRvras ; aseve arsebuli Tu momavali xarjebis analizs da
Semosavlebisa da gasavlebis mixedviT biujetis realuri mdgomareobis Sefasebas. amis garda
aucilebeli amocanebis gamoyofas da marTvisa da kontrolis sistemebis SemuSavebas, romlis
gamoyenebac aris dagegmili.
biujets Cveulebriv ayalibebs restornis GM da misi finansuri menejment gudi. magaliTad sastumros
administratori an produqtebisa da samelebis (F&B) menejeri. eseni ganixilaven muSaobis efeqturobas
gasul peroidSi, aseve mimdinare muSaobas mimdinare wlis biujetis konteqstSi. biujetis xarjebis nawili
gansakuTrebiT mniSvnelovania someliesTvis. ramdenadac is exmareba Rvinis maranis marTvaSi.
unda arsebobdes uwyveti mimdinare kontroli da muSaobis Sefaseba sabiujeto gegmaSi, imisaTvis rom
ganxorcieldes gegma da mivaRwioT Sedegebs.
biujeti warmoadgens mTeli biznesis warmoebis safuZvels. is iZleva garantias rom gansazRvrulia
pasuxismgeblobis done, warmoeba izrdeba xolo miRweuli Sedegebi Seesabameba dayenebul miznebs.
biujeti Cveulebriv dafuZnebulia Sefasebebze da prognozebze. is Cveulebriv moiTxovs
maCveneblebis mudmiv koreqcias vaWrobis faqtiur mdgomareobidan da nebismieri Seqmnili
situaciidan
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gamomdinare, romelic SeiZleba iyos sawarmoSi. garda amisa, arsebobs kidev biujetebis sxvadasxva
saxeobebi.
ekonomiuri biujeti gamoiyeneba yoveldRiuri dagegmarebisaTvis da Sesyidvebis da Semosavlis
marTvisTvis. kapitalis Cadebis biujeti gamoiyeneba im SemTxvevaSi, rodesac Rvinis da sxva
sasmelebis Sesyidva mimdinareobs maTi Senaxvis mizniT da SesaZlo maTze fasebis gazrdis
gaTvaliswinebiT da Sesabamisad damatebiTi Semosavlebis realizaciT. orive am tipis biujeti
dakavSirebulia saerTo finansuri biujetiT, romelic gulisxmobs finansur miznebs da maTi miRwevis
saSualebebs garkveuli periodis ganmavlobaSi.
Sesyidvebis biujets aqvs gansakuTrebuli mniSvneloba da moiTxovs zedmiwevniT momzadebas.
es biujeti gamoiyeneba produqtebisa da sasmelebis Sesyidvaze da damokidebulia warmoebisa da
momsaxurebis moTxovnebze, aseve maranSi an barSi Senaxvis SesaZleblobebze. biujetis Sedgena
gamomdinareobs sawarmos sxvadasxva struqturuli qveganyofilebebSi arsebuli klienturis
moTxovnebidan da RonisZiebebis msvlelobisas. (banketebi, barebi, restornebi, romlebsac Seicavs
administracia). amasTanave TiToeulisTvis dgeba Sesyidvebis individualuri biujeti. amis garda biujetis
prognozirebis dros gaTvaliswinebuli iqneba ZiriTadi movlenebi axlosmdebare ubnebSi, magaliTad
SesaZlo kongresebi da festivalebi. biujetis farglebSi ganisazRvreba Sesyidvebze kontrolis
meqanizmebi da menejmenti, aseve saqonlis maragis marTvis xarjebi. yvela am poziciis aRricxva
saSualebas iZleva Tamamad Camoyalibdes biujeti da masTan SeTanxmebiT warimarTos samuSaoc.,
administraciasTan erTad someliec SeTanxmebul safinanso gegmas Rebulobs, romlis mixedviTac
adgenen Rvinoze Sesyidvis xarjebis raodenobas. es uzrunvelyofs maragis aucilebel dones, arsebuli
komerciuli operaciebis dones da nebismieri dasaSvebi saqmiani moTxovnis dakmayofilebas.
marketingi ganisazRvreba rogorc arCevanis funqcia: bazris funqcia realizaciisaTvis, produqtis
gayidvebisTvis, gayidvisxerxisa da Semosavlis miRebis saSualebebs moTxovnebis dakmayofilebis
gziT.
marketingi - es is saSualebebi da RonisZiebebia, romlebic biznesma unda gamoiyenos rom
miaRwios saSualod swraf da xangrZlivad swraf miznebs. marketingi moicavs sxvadasxva aspeqtebs.
is Seicavs rogorc bazris gamokvlevas moTxovnebis donisa da saxeobis mixedviT, aseve marketingi
gulisxvmobs produqtisa da servisis Seqmnas moTxovnebis dasakmayofileblad. marketingi-aris
realizaciis mxardaWera efeqturi sainformacio nakadis saSualebiT, produqtis konkurentunarianobis
SesaZleblobebis gansazRvris mizniT, fasisa da xarisxis mixedviT da momxmarebelTan saTanado
saqmiani urTierTobebis SenarCunebiT. bazarze moTxovnis gansazRvra SeiZleba mimdinareobdes
arsebuli klienturis mimdinare kontroliT, mocemul seqtorSi arsebuli sxva dawesebulebebis
monaxulebiT, konkurentebis muSaobis meTodebis SefasebiT da aseve SesaZlo axali bazris ZebniT
kargad SemuSavebuli sarealizacio programebis daxmarebiT. es aris mudmivi samuSao.
momxmarebelTa saWiroebis gansazRvra da maTi dakmayofileba unda iqnes kontrolebadi, imisaTvis
rom Semosavlis gaTvaliswinebiT da dawesebulebis politikasTan Sesabamisad, aseTi moTxovnebis
dakmayofileba uzrunvelyofili iyos mudmivad. amitomac mniSvne-lovania marketingis gegmis
Sedgena, romelic gansazRvravs miznebs da maTi miRwevis komerciul strategias, aseve iTvaliswinebs
komerciul mxardaWerasac. marketingi da komerciuli mxardaWera xdeba sul ufro da ufro
mniSvnelovani sasmelebis sferoSi, gansakuTrebiT restornis an Rvinis baris SemTxvevaSi. imdenad,
ramdenadac konkurencia mZafrdeba, xolo gaweuli danaxarjebi izrdeba.
somelies Sesabamisad unda SeeZlos ipovos yvelaze komerciulad efeqturi profesionaluri
midgoma da daamtkicos Tavisi profesionalizmi swori gaTvlebiT da komerciuli SesaZleblobebiT,
iseve rogorc unda SeeZlos saukeTeso Rvinis baraTis Sedgena.

11.4 marTva da somelies instrumentebi. Rvinis maranis momarageba da misi

marTva.

Sesyidva gulisxmobs axali saqonlis Sesyidvas yoveldRiuri moxmarebisTvis, aseve Rvinoebisa da

sxva spirtiani sasmelebis Sesyidvasac, romlebic gaTvaliswinebulia Semdgomi Senaxvisa da
daZvelebisaTvis. ludsa da xilis wvenebs aqvT Sesabamisad mokle vadebi da isini Cveulebrivad
ixarjeba sakmaod swrafad. Rvinis saqme ki ufro rTuladaa. zogierTi Rvinis Senaxvis vada araumetes
ori Tvisaa sxvebis _ dasaZveleblad gankuTvnili Rvinoebisa ki _ xangrZliv drozea gaTvaliswinebuli.

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 sxvadasxva saxis sasmelebis Sesyidva unda daigegmos mosalodnel moTxovnebTan
Sesabamisad. kompaniebSi am samuSaoze pasuxisgebloba ekisrebaT sxvadasxva TanamSromlebs - es
damokidebulia biznesis zomebze. mcire biznesSi aseTi pasuxismgebeli piria TviTon xelmZRvaneli
(someliesTan erTad). msxvil kompaniebSi aseT TanamSromlad SeiZleba gaxdes specialuri sakvebisa
da sasmelebis menejeri (F&B Manager), romelic muSaobs somelies gundSi. zogierT sastumros msxvil
qselebSi aseT TanamSromlebad niSnaven Rvinis menejers, Rvinis konsultants an Sef-mzareul
somelies, romlebic asruleben Sesyidvebs.
maranis daxarjuli maragis Sesavsebad saWiroa ramdenime faqtis gaTvaliswi-neba.
marketingis mniSvneloba ukve aRvniSneT. masSi Sedis bazris gamokvleva, bazris tipis
gansazRvra, romelzedac muSaobs sawarmo, bazarze moTxovnis Sefaseba, aseve arsebuli da
potencialuri SesaZleblobebis realizaciis analizi da Sesabamisi politikis ganxorcieleba Sesyidvebze da
danazogebis mxardaWera. ara nakleb miniSvnelovania informacia arsebuli menius da samzareulos
tipis Sesaxeb. es SeiZleba iyos uCveulo an regionaluri, an klasikuri samzareulo. an banketebisTvis
gaTvaliswilebuli samzareulo, an Tevzis, an xorcis an vegetarianuli samzareulo. aseve unda
gaviTvaliswinoT sezonic, iseve rogorc klimaturi pirobebi. magaliTad imisaTvis, rom ufro msubuqi
Rvinoebi xelmisawvdomi iyos zafxulis TveebSi. unda iqnes gaTvaliswinebuli samuSao saaTebic,
radganac isini icvleba sezonTan erTad (magaliTad dasavleT evropis qveynebSi) da bolos is
faqtorebi, romelTa mxedvelobaSi miReba aucilebelia. esenia gayidvebis mxardaWerisTvis
programebis gaTvla. magaliTad rogoricaa Camofaseba da momsaxurebis sxva aspeqtebi, rogoricaa
gadasaxadis alternatiuli formebi.

11.5 Rvinis Sesyidva.

Rvinis, magari spirtiani da sxva sasmelebis momarageba - aris Zalian faqizi samuSao, radganac
somelies uxdeba sakmaod didi TavSekaveba zogierTi maTganis fasTan da magar sasmelebTan
mimarTebaSi, romlebic moiTxoven mniSvnelovani kapitalis dabandebas.
Sesyidvebi xdeba arsebuli da SesaZlo komerciuli moTxovnebis gaTvaliswinebiT da arsebuli
danazogis aRricxvis Sesabamisad.
somelies SeuZlia awarmoos Sesyidvebi uSualod mwarmoeblisagan, Rvinis maRaziaSi an
komerciuli agentis SuamdgomlobiT. Rvinis maranis danazogebTan muSaoba SeiZleba daiyos sam
fazad: SesaZlo mommaragebelTa dawvrilebiTi siis damuSaveba, maTi saqmianobis Sesaxeb
STabeWdilebis formireba da Sesabamisoba da ra Tqma unda ara ukanasknel rigSi degustaciuri analizis
Sedegad. Rvinis SerCeva informaciis detaluri gaSifrva potencialur mommarageblebTan
dakavSirebiT SeiZleba iqnes gakeTebuli anbanuri rigiT an SesaTavazebeli da moTxovnisaTvis
gasaTvaliswinebeli sasmelebis Sesabamisad. es SeiZleba gakeTdes katalogebis, specializirebuli
Jurnalebis, da sxva informaciuli wyaroebis meSveobiT, iseve rogorc savaWro gamofenebis uSualo
monaxulebisa da specialuri komerciuli RonisZiebebis saSualebiT.
mommaragebelTa sawyisi SerCevis Semdeg, Tqven unda daamyaroT maTTan kontaqti, rom gaigoT
fasebi da gayidvis pirobebi. mommaragebeli unda iyos konkurentunariani, magram ra Tqma unda
yovelTvis unda gqondeT mxedvelobaSi saqonelis xarisxi da momsaxureba.
ara nakleb mniSvnelovania darwmundeT Tu ramdenad sandoa mommaragebeli, aseve motanis
sizustesa da fasebis racionalobaSi. drosTan erTad bevri ram icvleba, amitomac mniSvnelovnad
rCeba mommaragebelTa siis regularulad gadaxedva. da bolos, saukeTeso
sasmelebis SerCevis Semdeg, somelies SeuZlia darwmundes Tavisi arCevanis sisworeSi degustaciis
meSveobiT. amisaTvis is unda monawileobdes “brma degustaciaSi”, sadac SesaZlebloba eqneba
winaswar SerCeuli Rvinis dagemovneba Caataros, imave jiSsa da katego-riaSi. zogjer msgavsi
SerCeva iZleva moulodnel da araCveulebriv Sedegebs.
rogorc ki arCevani gakeTdeba obieqtur da ara miukerZoebel safuZvelze, someliesTvis ufro
advili xdeba gulwrfelad Seafasos Rvinis realuri xarisxi da amdagvarad daarwmunos momxmarebeli
rom SeiZinos is.
somelie SeiZleba CaiTvalos profesional muSakad marto im SemTxvevaSi, Tu mas Seswevs
profesoinaluri degustaciis Catarebis unari. ufro damaimedebeli Sedegebis miRwevis mizniT somelies
SeuZlia gaiTvaliswinos aseve sxva specialistebisa da Tana-mSromlebis azri,

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magaliTad Sef-mzareulis, produqtebisa da sasmelebis Sesyidvebis manejeris, da aseve mizanSewonilia
iTvaliswinebdes mudmivi stumrebis azrsac, Rvinis mwarmoeblebisa da vaWrobaSi sxva eqspertebis
azrs, romelTagan TiToeuli gamoxatavs Tavis sakuTar mosazrebas RvinosTan dakavSirebiT. saukeTeso
Rvinoebi dgeba swored rogorc Sedegi aseTi koleqtiuri azrebisa, rogorc e. w. “eqspertebis rCevebi”.

11.6 maranis marTva.

maranis profesionaluri da efeqturi marTva damokidebulia Semosavlis, gasavlis analizze,

danazogebis gamoyenebaze, Sesyidvebze, SenaxvasTan damokidebul xarjebze, maranis
inventarizaciaze da informaciul uzrenvelyofaze imisaTvis, rom TiToeuli es operacia saTanadod iyos
Catarebuli.
Rvinis danazogebisaTvis aucilebelia sakmarisi sivrce, magram amasTan mniSvnelovania Tavad
axorcieloT saqonlis maragis saTanado marTva. masSi Sedis rotaciis aRricxva, e.i. danazogis
moZraobis cikli da Sesabamisi samuSao mis Sesafaseblad. Rvino maranSi unda iyos ganlagebuli
gansazRvruli logikis Sesabamisad, garkveul kriteriumebTan SeTanxmebiT, iseTi rogorica Rvinis
saxeobebi,
mosavlis akrefis ubani, kategoria, Tundac ricxviTi Tanmimdevrobis mixedviT, amisTvis SemoiReT
baraTebisa da failebis sistema, romelic mTeli sizustiT unda asaxavdes saqonelis moZraobas,
Semosavals da gasavals.
arsebobs saqonlis danazogebis marTvis da misi xarjvis sxvadasxva sistema. isini gulisxmoben
saSualo fasis gansazRvras (cmp) da maT marTvas iseTi meTodebis gamoyenebiT rogoricaa
“SesyidvebSi pirveli _ gasacemad pirveli” (FIFO) da “SesyidvebSi bolo _ gasacemad pirveli.”
(FIFO)
sistema “SesyidvebSi pirveli _ gasacemad pirveli” F I F O ( first in - first out ) SeiZleba
daxasiaTebuli iqnes rogorc sistema principiT “is saqoneli romelic pirveli Semovida, SeiZleba iyos
pirveli misi xarjvis drosac.” am sistemis mixedviT gansazRvruli Rvinis an spirtiani sasmelebis
yvelaze “Zveli” boTli pirvel rigSi gadis. dazogili yovelTvis fasdeba bolo fasiT. aseTi midgomisas
maragis fasi emTxveva maragis Sevsebis safasurs, radganac maragis Rirebuleba daTvlilia yvelaze
bolo safasuris mixedviT.
sistema - L I F O ( last in - first out ) xasiaTdeba rogorc sistema “SesyidvebSi bolo _ gasacemad
pirveli.” am sistemis mixedviT konkretuli Rvinis an magari sasmelis yvelaze “axali” boTli iyideba
pirvel rigSi. am sistemis Tanaxmad maragis Rirebuleba yovelTvis fasdeba arsebulis Tanaxmad,
romelic Tavis droze gadaxdil iqna
saqonelis SeZenis dros, romelic SedarebiT ufro dabali iyo. am SemTxvevaSi maragis Rirebuleba ufro
klebulobs da mimdinare fasebTan SedarebiT ufro dabalia.
maragidan saqonelis miRebisas saWiroa yuradReba mieqces “gacemis” mimarTulebas, sadac
saqoneli unda wavides, magaliTad restoranSi, barSi grilSi da tavernaSi. radganac gasayidi fasebi
gansxvavebuli iqneba.
saqonelis moZraobis saTanado registraciis warmoeba saSualebas iZleva sworad gaiTvalos
Semosavlis done.
aseve mniSvnelovania daregistrirdes saqonelis gamoyeneba dawesebulebis TanamSromlebis
mier, xelmZRvanelobis mier, an uxarisxo Rvinis aRmoCenis SemTxvevebi (Rvinis boTli sacobis
suniT), imitom rom yvela msgavsi SemTxveva gavlenas iqoniebs maragis inventaris Rirebulebaze.
maranis marTvaSi somelies muSaobis erTerTi yvelaze mniSvnelovani mxarea Sesanaxi saqonlis
zusti fasebis codna. es mas gamoadgeba gasasaRebeli fasis zustad gamoangariSebaSi.
saqonlis Rirebulebas aq aucilebelia daematos zednadebi xarjebis raodenoba, iseTi rogoricaa
begara-gadasaxadebi da maranis marTvasTan dakavSirebuli sxva xarjebi. mag.: qiris Rirebulebas,
TanamSromlebis Statis xelfasi, romlebic CarTuli arian maranis marTvaSi, mowyobilobebis
amortizacia, romelic ZiriTadad gaTvaliswinebulia haeris kondicionirebisaTvis, da liftis
mowyobilobisaTvis, aseve moziduli kapitalis Rirebuleba. yvela am xarjis saerTo jami zustad
gansazRvravs xarjebis realur zomebs da saqonlis maragis teqnikur-ekonomikur Rirebulebas.
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 imisaTvis rom miaRwioT saqonlis maragis marTvisas gaRebuli xarjebis Semcirebas,
aucilebelia : 
1. gansazRvroT yoveli RvinisTvis minimaluri da maqsimaluri maragis done, aseTi zomebis
miReba da gansazRvruli damatebiTi maragis Seqmna da limiti, romlis drosac aucilebelia axali
SekveTis ganTavseba sawyobis narCenebis Sevsebis mizniT. minimaluri maragi aris is, romelic
saSualebas iZleva waiyvanoT saqme da daakmayofiloT moTxovnebi drois garkveul periodSi arsebuli
biujetis Tanaxmad. da Sesabamisad saqonelis maragis Senaxva xarjebis SemcirebiT.
2. aucilebelia gansazRvroT is wertili droSi, roca saWiroa axali Sesyidvebis warmoeba. es
damokidebulia yoveldRiur moxmarebaze da droze, romelic saWiroa maragis SevsebisTvis. (dro,
romelic aucilebelia mwarmoeblisaTvis, SekveTis adgilze misatanad.) gamoTvlebi dasruldeba
yoveldRiurad moxmarebuli raodenobis gamravlebiT dReTa ricxvze da damatebuli amasTan
damatebiTi maragis raRac raodenoba. yovelTvis unda arsebobdes damatebiTi maragi “yoveli
SemTxvevisaTvis”, ufro zustad ki momaragebis dakavebis SemTxvevaSi.
3. saWiroa ganisazRvros maragis minimaluri done, raTa uzrunvelyofili iyos moTxovnis
dakmayofileba.
aucilebelia icodeT yoveli RvinisTvis maragis romeli done aris ufro ekonomiuri. es aris raodenoba,
romelic unda SeukveToT mudmivad imisaTvis, rom uzrunvelvyoT saWiro maragi. imavdroulad is
unda iyos iseTi, rom maragi iyos minimaluri.
jer unda gansazRvroT Senaxvis Rirebuleba. mere gansazRvroT TviTon maragis Rirebuleba da
misi mxardaWeris zomebi. inventa-rizaciis aRnusxva daaregistrirebs maragis zomebs saqonlis yvela
poziciaze .da maranSi maTi Senaxvis dros. es procedura sruldeba sabiujeto wlis an sezonis bolos,
kompaniebisaTvis moqmedebis sezonuri cikliT, an TanamSromlis SecvliT, romelic maranzea
pasuxismgebeli. es SeiZleba ganxorcieldes ufro regu-laruli intervalebiT, magaliTad yovel kviras an
yovelTviurad.
maranis maragis aRricxvis wigni, romelSic dafiqsirebulia maragis Sesaxeb mTeli informacia da
saqonlis mTeli moZraoba, SeiZleba iyos Cveulebrivi saregistracio Jurnali, saqonelis Semosavlisa da
gasavlis svetebiT, romlebSic fiqsirdeba an raode-noba an Rirebuleba.
“Rvinis faili” an baraTebi, moicaven informacias Semosavlebsa da gasavlebze da Sesabamisad
yovelTvis iZlevian warmodgenas maragis donis mimdinare mdgomareobaze. es baraTebi SeiZleba
iyos aseve organizebuli raodenobisa da Rirebulebis principiT.
saqonlis SekveTis Semdegi momentis gansazRvra, Jurnalis aRricxva unda asaxavdes maragis
regularul dones, mis minimalur
dones da saqonlis poziciebis Sevsebis wyaroebis sias. Canawerebi SeiZleba organizebuli iyos anbanuri
an ricxviTi TanmimdevrobiT, koduri aRniSvnebis Sesabamisad da aseve SeiZleba mxedvelobaSi
miiRoT warmomavlobis qveyana an regioni. arsebobs mTeli rigi xerxebisa SeqmnaT maranis
aRricxvis monacemebi.
aq aRwerili procedurebis umravlesoba unda iyos gamartivebuli da gaumjobesebuli kompiuteruli
programebis gamoyenebiT. axla saWiroa SekveTebis Cawera Sesyidvebze da Rvinis da sxva
samelebis momaragebaze iseT monacemebTan erTad rogoricaa Rvinis dasaxeleba, monacemebi
mwarmoebelze, weli, Sesyidvis fasi, Camofaseba, romelsac sTavazobs mommaragebeli gadasaxadis
pirobebTan Sesabamisad. amas garda Canawerebi asaxaven saqonlis gasvlis monacemebs da mis
moculobas nebismier momentSi.
kompiuters unari aqvs ufro swrafad gadaamuSaos informacia maranis aqtualuri maragis Sesaxeb.
maT Soris Rvinoebis Sesaxebac, imavdroulad is aris mosaxerxebeli swrafi monacemebis misaRebad
erTmaneTs Soris gasayidi poziciebis kombinirebis Sesaxeb, Rvinis realizaciis statistikisa da
prognozebis Sesaxeb.
maranSi Rvinis da sxva magari sasmelebis kontroli, mTeli mimdinare maragis aRricxva da a.S.
SeiZleba ganxorcieldes specialurad modificirebuli programiT sawarmos SesaZleblobebTan
Sesabamisad. aseTi programebi iTvaliswineben monacemebis ganaxlebas realur droSi, saqonlis
maragis nebismier meryeobasa da cvlilebebTan Sesabamisad. rogoricaa magaliTad yoveli gayiduli
boTlis mixedviT Rirebulebis analizis ganxorcieleba. aqedan gamomdinare SeiZleba vnaxoT Tu rogor
gavlenas axdens sxvadasxva Rvinis Rirebuleba saqonlis maragis saerTo Rirebulebaze.
Tqven avtomaturad SegiZliaT angariSi gamouweroT stumars, sasmelebis moxmarebaze,
dabeWdoT Sesabamisi angariSi Zalian swrafad gaakeToT yvela aucilebeli Sesworeba da cvlileba.

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11.7 marani

somelie adamiania, romelic pasuxismgebelia maranze da Sesabamisad imazec, rom Rvinis

boTlebi inaxebodes yvelaze optimalur pirobebSi.
restornebSi Cveulebriv aris ori saxis marani : marani xangrZlivi SenaxvisaTvis da marani
yoveldRiuri moxmarebisaTvis. idealuri marani xangrZlivi SenaxvisaTvis unda iyos sufTa da
aRWurvili ise rom uzrunvelyos fardobiTi tenianoba 60-70 %. maranSi temperatura unda iyos 10-15
gradusi. aseTi parametrebi
SeZlebisdagvarad konstanturi unda iyos. Senoba kargad unda niavdebodes, magram amasTan erTad
unda gamoiricxos Zlieri orpiri Wavli.
ganaTeba unda ganxorcieldes natriumis Semcveli specialuri naTurebiT. neonuri ganaTeba da 75
vatze meti simZlavris mqone naTurebi dauSvebelia, radganac ultraiisferma gamosxivebam SeiZleba
boTlis SuSaSi SeaRwios da Rvinoze uaryofiTad imoqmedos. es movlena qmnis e. w. “Suqis gemos”
efeqts.
marani gaTvaliswinebulia mxolod sasmelebis SenaxvisaTvis. is ar unda iyos gamoyenebuli sxva
saxis produqtebis dagrovebisTvis. rogoricaa gacivebuli xorcis naWrebi, yveli, bostneuli, niori da sxva
sakvebi produqtebi mZafri suniT. radgan boTlis sacobi isrutavs garSemo aromatebs sakuTari
boWkovani struqturis gamo . maranSi ar unda iyos aranairi gamanaTeblebi da gamaTbobelebi an
cxeli wyalgamaTboblebis xazebi, Tu ki isini ar arian izolirebuli SuSis qsoviliT an sxva izolaciuri
masaliT. mniSvnelovania isic , rom nebismieri gare vibracia axdens uaryofiT gavlenas boTlebze.
boTlebs awyoben kedlis gaswvriv mimagrabul Taroebze, alageben ra maT erT xazze centrisaken
mimarTulT an piramidis rigebiT centrSi. daxlebs unda hqondeT ganyofileba saTavsoebiT
SesaZlebisdagvarad xisagan damzadebuli, radganac xe inarCunebs temperaturas da amcirebs
nebismieri SesaZlo meryeobis efeqts. boTlebi unda iyos ganlagebuli horizontalurad, rac aZlevs
sacobs saSualebas mudmiv kontaqtSi iyos RvinosTan(siTxesTan). rac Tavis mxriv uzrunvelyofs
efeqtur izolacias da tenian reJims sacobisaTvis. Rvinis ganlageba unda Seesabamebodes or martiv,
magram aucilebel wess, romelic gamomuSavda somelies saerTaSoriso asociaciaSi.

11.8 idealuri marani.

boTlebis ganlageba xorcieldeba maranSi sxvadasxva temperaturebis aRricxviT, Rvinis asakiTa da

maTi davargebis gaTvaliswinebiT . temperatura sardafSi Cveulebriv ufro dabalia qveviT iatakTan
axlos. Taroebze unda iyos “saTavsos baraTi”,
romelic miuTiTebs saTavsos nomers (an Rvinis kodis nomers), Rvinis dasaxelebas, mosavlis wels da
mwarmoebels. imisaTvis rom ufro gamartivdes amorCeuli boTlebis Zieba Rvino SeiZleba daiyos
adgilwarmoSobis dasaxelebis da feris mixedviT. maranis yoveldRiuri moxmarebis maragi
ganTavsebulia moSenebaSi (ZiriTadi saTavsos axlos). aq aris is boTlebi, romlebic albaT
gamoiyeneba yoveldRiurad an yovelkvireulad. es ‘’saTavso’’ ganTavsebulia uSualod restornis an
sastumro darbazebTan axlos. aq ar unda iyos meryeoba ganaTebis mxriv da arc mniSvnelovani
temperaturuli cvlilebebi (temperatura unda iyos 12_18 gradusi wiTeli RvinisaTvis da 6_10 gradusi
TeTrebisTvis. aseT SenobebSi ar unda iyos haeris Zlieri Wavlebi).
sabednierod ukve didi xania gamoigones da ukve arsebobs e.w. Rvinis karadebi, romlebSic
Rvinis boTlebs inaxaven gansazRvrul mdgomareobaSi: temperaturisa da tenianobis mkacri dacviT.
msgavsi karadebi axla ufro da ufro Semodis moxmarebaSi da aqtiurad gamoiyeneba mTels msoflioSi.

11.9 Rvinis gayidva restoranSi.

somelie mudmiv kontqtSi imyofeba stumarTan, Sesabamisad aq saubari midis preofesiaze,

sadac fundamentalur rols TamaSobs yoveli adamianis an adamianTa jgufis fqologiis an profilis
gansazRvra.
piradi intuicia Zalian mniSvnelovania, is SeiZleba ganviTardes droTa ganmavlobaSi Tu
miaqcevT gansakuTrebul yuradRebas stumrebis momsaxurebis dros maT mier dasmul SekiTxvebs,
Tvalyurs miadevnebT maT qcevas, daakvirdebiT xasiaTs. ganviTareba aseve Se-saZlebelia Tu ki
monawileobas miiRebT seminarebSi da kvalifikaciis asamaRlebel kurseze, iseve sasargeblo iqneba
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statiebisa da am saganTan dakavSirebuli wignebis Seswavla. Tumca aucilebelia intuiciis ganviTareba
sakuTari da “mravaljeradi” gamocdilebis saSualebiT, rac dagexmarebaT sxvadasxva tipebis
gansazRvraSi. magaliTad: aRgznebuli, gulgrili, (flegmaturi), sentimentaluri da a. S.
somelies unda qondes gansakuTrebuli intuicia, rom swrafad amoicnos da gaugos
momxmarebels. man unda moaxerxos swored im Rvinis SeTavazeba romelic yvelaze metad
moewoneba konkretul pirovnebas konkretul mocemul pirobebSi.
garda am arsebiTi aspeqtebisa somelies ZalisxmeviT reastoranSi Rvinis gayidva damokidebulia
mis unarze, marTos marani organizebulad da kompetenturad. Sesabamisad man unda icodes “Rvinis
politikis” qmediTi marTva, maragis pirdapiri kontroliT da stumrebis saukeTeso doneze momsaxurebis
meSveobiT.
sxva mniSvnelovani faqtoria momsaxureba. namdvil somelies unda SeeZlos SesTavazos stumars
saukeTeso variantebi Rvinisa da kerZis yvela SesaZlo Sesabamisobidan, amasTan erTad man unda
gaiTvaliswinos stumris finansuri SesaZleblobebi, misi survilebi da misi mzadyofna, rom garkveuli
xarjebi gaiRos. miuxedavad im faqtisa, rom restorani sTavazobs stumars Rvinis kartas, someliem
mainc unda miawodos Tavisi winadadebebi da rekomendacieb da es miT umetes aucilebelia im
SemTxvevaSi, Tu ki karta mdidaria arCevaniT da Zalian warmosadegia.
zogierTi Rvinis popularizacia SesaZlebelia specialuri “Tematuri” saRamoebis organizebiT,
romlis drosac xdeba specifikuri saxis Rvinis gayidva, xolo stumrebs miewodeba informacia
ilustrirebuli bukletebis an sxva sareklamo produqciis saxiT. aseve gamgzavreba – prezentaciebis saxiT
sxvadasxva venaxebsa da adgilebze. dasaxuli miznis misaRwevad,
aucilebelia mudmivad awarmooT gayidvebis procesi, radganac aqedan momdinareobs informacia
stumrebis gemovnebisa da arCevanis Sesaxeb da amasTan erTad ufro popularuli xdeba Rvinis
sakuTari reitingic.

11.10 Rvinis mirTmeva da momsaxureba.

Rvinis mirTmeva aris somelies muSaobis damasrulebeli aqti. mas Semdeg, rac someliem Tavis
maranSi saTanado organizeba Camoayaliba, moamzada Rvinis karta da yvela Cvens mier adre
miTiTebuli aspeqti Seiswavla, mas ekisreba valdebuleba misces stumars rekomendacia
Rvinis SerCevasTan dakavSirebiT da gaakeTos yvelaferi imisaTvis rom stumarma Tavisi
SesaZleblobebidan gamomdinare rac SeiZleba ukeTesad Seafasos Rvinisa da arCeuli kerZebis
Tvisebebi. somelie unda saubrobdes rac SeiZleba martivad, ubralod gasageb enaze, romelic ar unda
iyos gadatvirTuli teqnicizmebiT, imdenad, ramdenadac stumars SesaZloa Zalian SezRuduli
warmodgena hqondes enologiis da degustaciis Sesaxeb sakiTxSi. aseve aucilebelia rom somelies
qondes sasiamovno gulwrfeli xma da unda muSaobdes swrafad, teqnikurad da eleganturad.
da bolos, somelie pasuxismgebelia ara marto RviniT momsaxurebaze. aramed misi
momsaxurebis sferoSi yvela saxis sasmeli Sedis. maT Soris wyali, ualkoholo sasmelebi, liqiorebi da
sxva Zlieri alkoholuri sasmelebi.

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nawili meTormete ivenTi da xalxmravali wveulebebis mowyoba
am TavSi mocemulia:
 ivenTi
 wveulebis stili
 wveulebis samzedisi. winapiroba
 RonisZiebis “mizan placis” variantebi
 RonisZiebebis momsaxure personalis dakompleqteba

12.1. “ivenTi”

xalxmravali RonisZiebebis mowyoba – “ivenTi” restornis yoveldRiur cxovrebas gansakuTrebulbas

matebs. gansxvavebuli sadResaswaulo RonisZiebebis organizeba, momzadeba da Catareba did
yuradRebas, fantazias da saqmis Rrma codna-gamocdilebas moiTxovs. es metad Sroma-tevadi saqme
erT konkretul dRes mTlianad ucvlis iersaxes. icvleba restornis interieri, musikaluri gaformeba da
momsaxurebis stili. ivenTi, an gnebavT wveuleba (saRamo) ori ZiriTadi mizniT iwyoba:
1. restornis menejment gundi awyobs RonisZiebas romelime dRe-saswaulis aRsaniSnavad.
2. stumari winaswar ukveTavs restorans wveulebas sakuTari stumrebis dasapatiJeblad.
nebismier SemTxvevaSi wveuleba moiTxovs Tematikis, stilisa da momsaxurebis formis zust
dadgenas, ris Semdegac vRebulobT gansakuTrebul, mxolod am konkretuli saRamosTvis Seqmnil
dResaswauls. orive mizeziT mowyobil ivenTs (wveuleba) SeiZleba hqondes organizebis anu ufro
sworad, momsaxurebis ramdenime ZiriTadi forma mciredi variaciebiT.
esenia:
1. wveuleba magidasTan “saerTo sadili” sruli momsaxurebiT
2. wveuleba magidasTan “saerTo sadili” nawilobrivi momsaxurebiT
3. kombinirebuli wveuleba
4. wveuleba_furSeti
5. wveuleba kofe-breiki.
6. wveuleba “restorani gamoZaxebiT” qeiTeringi.

aqedan ZiriTadi mainc oria: wveuleba magidasTan “saerTo sadili” sruli momsaxurebiT da
wveuleba_furSeti. cxadia rom gansxvavebuli dResaswaulebis aRsaniSnavad wveuleba gansakuTrebul
iersaxes iZens.

12.2. wveulebebis stili

wveuleba magidasTan “saerTo sadili” sruli momsaxurebiT (rasac CvenSi “bankets” eZaxian).
wveulebis es forma idealuria Tanamdebobis pirTa oficialuri vizitebis, ucxouri warmomadgenlobebisa
da delegaciebis miRebisaTvis. agreTve; saerTa-Soriso Sexvedrebisa da simpoziumebis,
konferenciebisa da didi gamofe-nebis Casatareblad. aseT wveulebaze stumrebi idealurad gaservirebul
magidebs protokolis mier winaswar gansazRvruli mkacri principiT usxedan. darbazic, wveulebis
Tematikidan gamomdinare, Sesa-bamisad aris morTuli. servisis TanamSromlebi kerZebis mirTmevas
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da srul momsaxurebas axdenen. momsaxurebis da kerZebis mirTmevis sruli sinqroni aseTi tipis
wveulebis gamarTvis aucilebeli pirobaa. “mizan placi” sruli “a la karte”.
wveuleba magidasTan “saerTo sadili” nawilobrivi momsaxurebiT. wveulebis es forma kargia
megobruli SexvedrabisTvis (mag,.:Tana-klaselebis Sekreba), ojaxuri dResaswaulebi iubile da
qorwilebi. am tipis wveulebaze stumarTa ganTavseba ufro “demokratiulia” imis xazgasmiT rom
sapatio stumrebisa da wveulebis SemkveTis magidebi TvalsaCino adgilas dganan. aseT wveulebaze
SesTavazeT “mizan placi” nawilobrivi “a la karte”.
kombinirebuli wveuleba ori nawilisgan Sedgeba: wveuleba_furSetis da wveuleba magidasTan
“saerTo sadili” sruli momsaxurebiT. an kidev erTi varianti: wveuleba kofe-breiki da wveuleba
magidasTan “saerTo sadili” nawilobrivi momsaxurebiT. wveulebis (ivenTis) mowyobis kombinirebuli
forma SesaniSnavia konferenciebis, prezentaciebis, gamofenebis, festivalebis, premierebis
miRebisaTvis.
wveuleba_furSeti aseTi wveulebis momsaxurebaSi Sedis darbazis gaformeba da servisis ori ZiriTadi
forma; momsxureba bufetis meSveobiT an momsaxureba “Sveduri magididan” (SemkveTis neba-
survilidan gamomdinare) wveulebis am formas ZiriTadad maSin irCeven roesac xalxmravali
stumrianobaa dagegmili drois gansazRvrul SezRudul monakveTSi. (2 saaTSi 300-400 an meti stumris
miReba) aseT wveulebaze servisis mTavari instrumentia Cangali. nebismier stumar SeuZlia
damoukideblad miirTvas misTvis sasurveli ram da nebismier dros datovos wveuleba zedmeti
ceremoniebis gareSe.
wveuleba kofe-breiki. aseTi wveuleba ZiriTadad diliT imarTeba sauzmis nacvlad 9.00-10.00 ze an
sadilis Semdgom 16.00 17.00 sT-ze. saintereso is aris rom aq meniuSi kerZebis, funTuSeulis da Tavad
Cai/yavis garda SegiZliaT SeitanoT sigaretebi, Tambaqo, acanTic da a.S. kofe-breiki nebismieri
konferenciis, saqmiani Sexvedris Sesvenebebis mosawyobad idealuri gamogonebaa. maS Tqven ukve
erkveviT wveulebis sxvadasxva formebSi da iciT rom Tu stumari gikveTavT wignis, klipis, proeqtis
prezentacias an kompaniis iubiles, maSin momsaxurebis forma ramdenadme TavSekavebulia, zedmeti
pompezurobis gareSe. magram Tu wveuleba eZRvneba iubiles, dabadebis dRes, qorwils da a.S. . .
maSin wveulebis morTulobac, musikaluri gaformebac damatebiTi momsaxureba dekori (feerverki,
yvavilebi, buStebi) xazgasmiT sadResaswauloa. miaqcieT yuradReba rom magaliTad bavSvis naTloba
da samSeneblo proeqtis prezentacia gansxvavebul midgomas moiTxovs.
rCevis saxiT; Tu pirvel SemTxvevaSi cisfer - vardisferi aqsesuarebiT morTeT ivenTi, nu gaimeorebT
igive dekors sagzao departamentis axali proeqtis prezentaciisaTvis. mTavaria gaxsovdeT rom
konkretul SemkveTs misTvis da mxolod misTvis gankuTvnili ganumeorebeli dResaswauli unda
moawyoT. gamoiCineT fantasia da sruli profesio-nalizmi. kreatiuloba, aseT semTxvevaSi, Tqveni
mTavari mxardamWeri iqneba. gazafxulze wveulebis mowyobisas gamoiyeneT marwyvi da vardis
furclebi, SemodgomiT rTvelis monagari da yviTeli foTlebi. diliT gamarTul kofe-breikze
SesTavazeT forToxlis wveni da TeTri Rvino, saRamos Sokoladi, wiTeli Rvino, brendi. . .
RonisZiebis momsaxureba gacilebiT ioli procesia, radgan aq yvelaferi winaswar aris dagegmili.
momsaxure personals moiTxoveba am scenaris zusti Sesruleba. SesaZlebelia profesionaluri
wvrilmanebisa da ostatobis demonstrirebac. swored sxvadasxva saxis wveulebebis momsaxurebisas
servisis axalbeda TanamSromlebi xvewaven TavianT xelovnebas.
momsaxure personalis konkretuli amocanebis Sesruleba damokidebulia:
 stumris (SemkveTis) moTxovnebsa da survilebze.
 RonisZiebis stilze
 SekveTili kerZebisa da sasmelebis meniuze
 fulad Tanxaze, romlis daxarjvas stumari apirebs
es CarCoebi gansazRvraven momsaxure personalis samuSaos.

12.3. wveulebis samzadisi, winapiroba.

wveulebis momzadebisTvis aucilebelia icodeT rom momsaxure personalis gundis TiToeulma

wevrma icis wveulebis SemkveTis an oganizatoris yvela moTxovnis Sesaxeb. es informacia iwereba
specialur dokumentSi, romelsac uwodeben “wveulebis Cek-lists”.
pasuxismgebeli piri, Tqven (restornis menejeri) an sastumroSi (wveulebis ganmkargulebeli)
awarmoebT molaparakebebs uSualod ronisZiebis organizatorTan (SemkveTTan) da arkvevT, Tu ra

63
 unda mas. amis Semdeg, rac principulad SeTanxmdebiT RonisZiebis Catarebaze, Tqven erTad
ganixilavT yvela detals, romlsac specialur blankze saguldagulod CaiwerT. xels moawerT mas Tqvenc
da Tqveni SemkveTic. “wveulebis Cek-listi” ivseba Semdegnairad:
masSi fiqsirdeba Semdegi saxis informacia:

 stumris (SemkveTis) saxeli, gvari

 stumris (SemkveTis) sakontaqto telefonis nomeri
 im pirovnebis saxeli, vinc stumris (SemkveTis) mxridan awarmoebs kontaqts (Tu aseTi pirovneba
arsebobs)
 wveulebis forma (rogor daidgas magidebi da a.S..)
 RonisZiebis Catarebis dro da TariRi.
 tumrebis garantirebuli raodenoba.
 darbazis adgilmdebareoba.
 stumrebis ganawilebis gegma.
 kerZebisa da sasmelebis meniu
 RonisZiebis Catarebis gegma; kerZebisa da sasmelebis mirTmeva drois miTiTebiT, Sou-programis
scenari wveulebis dros. (prezentaciebi, brifingebi)
 specialurad SeTanxmebuli moTxovnebi an procedurebi (avtosadgomi, darbazis morTva,
mikrofonebi, musikaluri akomponimenti, atraqcionebi, feerverki da a.S.)
 fasebi da angariSsworebis forma.
 restornis misamarTi da sakontaqto piris telefonis nomeri

wveuleba – furSetis “Cek-listi” magaliTi:

SemkveTis saxeli da gvari mis.: Tbilisi barnovis 83

tel.:+995 95 600 222
sakontaqto telefoni mail.:gourmet.group@posta.ge
www.gourmet.ge
angariSscorebis forma
Date 20/01/2009
Person 100 18,5
MENU
dasaxeleba ra-od fasi jami 1850,00
kanape yveliT 0 1,5 0
xizilalis sufle 100 2,5 250
kanape wTeli xizilaliT 100 2,5 250
kanape oraguliT 100 2,5 250
rokforis kremi   2,5 0
kanape xbos paStetiT 100 2  
kanape vefxiseburi krevetebiT 100 2,5 250
qaSayi   2  
Taiguli midiebiT   2,5 0
kanape Tevzis paStetiT   1,5  
sxvadasxva yvelis sarkeze   75  
sxvadasxva yvelis sarke patara   150  
kanape loriT 100 1,5 150
suSi iaki-nori   2  
suSi rvafexiT   2  
roli oraguliT   2  
64
kanape ZexviT 100 1,5 150
reinbou(xuTi feris kanape)   3 0
Semwvari Tevzi   2 0
mwvadi afrikulad 100 2 200
marmiti      
blinebi sokoTi   1,5    
tiropita (patara berZnuli xaWapuri)   0,7 0
xorcis kroketi   1,5 0
midia fri   1,5 0
badrijani kliarSi   1,5 0
oragulis mwvadi Samfurze   2,5 0
deserti      
xilis salaTi   1,5 0
xilis namcxvari 100 1,5 150
krem karameli   1,5 0
Sokoladis triufeli 100 2 200
sasmeli      
borjomi   1,7 0
xili wveni sxvadasxva   2 0
wyali   1,5 0
dekori 0
      0
      0
inventari 0
Rvinis Wiqa     0
wylis-wvenis Wiqa     0
TefSi     0
marmiti     0
sarke     0
sufra     0
skiortingi     0
dana-Cangali     0
      0
momsaxureba 0
mzareuli 0   0
konditeri 0   0
sommelier 0   0
mimtani 6   0
barmeni 0   0
WurWlis mrecxavi 0   0
konditeris damxmare 0   0
transporti 0
      0
      0
  sul 1850,00 lari
  TOTAL 1 850 lari

65
 ivenTis Catarebamde ramdenime dRiT adre “wveulebis Cek-listi” gadaecema servisisa da
momsaxurebis warmoebis im seqtorebs, romlnic uSualod iqnebian CarTulni am RonisZiebis
momzadebis procesSi. yvela samsaxuri unda muSaobdes zustad, rom ar gamoeparoT raime wvrilmani
da Seasrulon damkveTis yvela ukve dazustebuli moTxovna.
erTerTma menejerma unda Seasrulos saerTo xelmZRvanelis funqcia RonisZiebis momzadebisa da
Sesrulebis dros. man unda gaanawilos movaleobebi momsaxure personals Soris, Seamowmos yvela
detalis Sesruleba ”Cek-listis “ mixedviT da gaakontrolos TiToeuli momsaxure personalis mier maTi
movaleobebis Sesruleba.
amasTan mniSvnelovania, rom momsaxure personalis TiToeulma wevrma (mudmivi TanamSromelia
is Tu droebiT am dRisTvis daqiravebuli) icodes momsaxurebis yvela wesi, romelic miRebulia am
restoranSi an sastumroSi da dauyonebliv Seasrulos is. es ganapirobebs moqmedebis
Tanmimdevrobas, piradi higienis dacvas, momsaxurebis usafrTxoebas da efeqturobas RonisZiebis
Catarebis dros.

12.4. RonisZiebis momzadebaSi Sedis:

 magidebis, skamebis da sxva avejis ganlageba saWiroebis mixedviT Ddarbazis “mizan placis”
momzadeba
 mcire nivTebis momzadeba (sufris TeTreuli, WurWeli, bokalebi da rumkebi, menaJeebi da a.S.
“mizan placi” )
 TiToeuli adgilis servireba.
 mimtanebis samuSao adgilis dakompleqteba
 damkveTis specialuri moTxovnebis Sesrulebis momzadeba “Cek-listis” Sesabamisad.
wveulebaze stumrebis momsaxurebis stili igivea, rac yovedriur sarestorano cxovrebaSi (porciuli
kerZebis mirTmeva, langriT servisi, momsaxureba bufetidan, “Sveduri magida” da a.S.) TiToeuli es
stili dawvrilebiT aRwerilia wina TavebSi.

12.5. servisis gunis dakmpleqteba.

xalxmraval RonisZiebebze momsaxure personals yofen jgufebad, rac saSualebas iZleva rom
momsaxureba iyos ufro zusti da swrafi. yovel gundSi imdeni adamiania, ramdensac iTxovs
aucilebloba konkretul poziciaze samuSaod. pozicia aris servisis TanamSromlis konkretuli samuSao
ubani (seqtori). poziciebad iyofa mTeli wveuleba garkveuli kanonzonierebis mixedviT. magaliTad.:
pirveli pozici(scenasTan axlos mdebare xuTi magida. nomeri 1,2,3,4,5.) meore pozicia - darbazis
centrSi ganTavsebuli Semdegi sami magida (nomeri 6,7,8) mesame pozicia veranda da a.S. .aqedan
gamomdinare pirvel poziciaze samuSaod menejerma unda gaanawilos imdeni servisis TAnamSromeli
ramdensac Tvlis sakmarisad xuTi magidi srulyofili momsaxurebisTvi. dafiqrdiT imazec Tu ramdeni
stumari zis TiToeul magidasTan. 4 6 Tu 10. gonivrulad sedgenili sevisis gundi iyofa or qvejgufad ;
”mimtanebad” da “morbenalebad”-mimtanebi arasodes gadian darbazidan maT kerZebis motanaSi
morbenalebi exmarebia. “morbenali” pasuxs agebs samzareulodan kerZebis gamotanaze da
“mimtanebis” magidasTan mitanaze. xolo “mimtanebs” es kerZi uSualod miaqvT
stumrebTan. daalageben ra erT magidas, gundi gadadis meoris gasawyobad. magidebis alagebac
mimdinareobs analogiuri sqemiT. “mimtanebs” gaaqvT gamoyenebuli WurWeli stumrebis
magidebidan damxmare magidebze, “morbenalebs” ki am magidebidan samrecxaoSi gadaaqvT is.
servisis gundi monawileTa raodenoba damokidebulia: menius sirTuleze, darbazis gaformebasa da mis
aRWurvilobaze,
stumrebis raodenobaze. magaliTad xuTi gamocdili mimtaniTa da xuTi morbenali stajioriT
dakompleqtebul jgufs, romlebic muSaoben “saSualo” sirTulis meniuTi SeuZlia moemsaxuros, 50 -
100 stumars erTdroulad.
minda xazi gavusva:

xarisxianad, umaRles doneze moemsaxuros stumars!

66
 nawili mecamete mogeba – zaralis uwyisi

mogeba – zaralis uwyisi aris forma sadac aisaxeba restornis yoveldRiuri Semosavali, gasavali da
gamoyenebuli produqtis xarji. am uwyisSi aRwerilia mocemuli dawesebulebis yoveldRiuri suraTi.
TiToeuli seqtoris muSaobis efeqturoba da mimdinare gegmis Sesruleba. am formiT menejeri xedavs
misi obieqtis efeqturi muSaobis yoveldRiur Sedegs da amave dros Tvalyurs adevnebs ama Tu im
rgolSi Seqmnil problemebs da misive meSveobiT axerxebs am problemebis mogvarebas.
m ogeba – z aralis u wyisi (mzu) menejeris yoveldRiuri samuSaos ganuyofeli nawilia.

standartuli forma ase gamoiyureba:

mzu
nedleulis naSTi periodis dasawyisSi 70,00
nedleulis da masalebis Sesyidva 30,00
nedleulis da masalebis gaxarjva 40,00
nedleulis da masalebis naSTi Tvis bolos 60,00
   
Semosavali 180,00
   
mogebis marJa 140,00
   
mimdinare xarjebi  
personalis xelfasi 20,00
premia 1,00
komunaluri 11,00
sagadasaxado xarji 32,00
reklamis xarji 2,50
dacvis samsaxuri 2,00
sarecxi da sawmendi saSualebebi 2,20
samrecxaos xarji 2,00

67
sameurneo xarji 1,50
remonti 3,00
inventari 3,50
WurWeli 0,50
formebi 0,30
teqnikuri samuSaoebi 0,60
gauTvaliswinebeli xarjebi 0,00
cveTa amortizaciis xarjebi 3,00
transportis xarjebi 1,70
mimdinare xarjebis jami 86,80
   
mogeba 53,20

1. nedleulis naSTi periodis dasawyisSi

es aris produqtis da yvela im masalis saerTo Rirebuleba, rac aRweris Sedegad dafiqsirda obieqtze Tvis
dasawyisSi.
2. nedleulis da masalebis Sesyidva
es aris Tvis ganmavlobaSi anu dasawyisidan Tvis bolomde Sesyiduli yvela produqtis da masalis
saerTo Rirebuleba.
3. nedleulis da masalebis gaxarjva
es aris Tvis ganmavlobaSi gaxarjuli produqtisa da masalebis erToblivi Rirebuleba
4. nedleulis da masalebis naSTi Tvis bolos
es aris aRwris Sedegad Tvis bolos dafiqsiebuli nedleulisa da masalebis saerTo Rirebuleba.
5. Semosavali
es aris realizacia Tvis ganmavlobaSi. (TiToeuli Cekidan Semosuli Tanxa da sxva gaweuli
momsaxurebis sazRauri)
6. mogebis marJa
mogebis marJa = Semosavals – nedleulis xarji
7. mogeba
mogeba = mogebis marJas _ mimdinare xarji

nawili meToTxmete efeqturi urTierTobebi

motivacia da gunduri muSaoba.
 lideris aCrdili 
 viyo saWiro dros saWiro adgilas
 efeqturi urTierTobis ramodenime xerxi.

14.1 gamokvleva

erT-erTma kompaniam Caatara gamokvleva Temaze: ratom toveben TanamSromlebi TavianT

samuSao adgils. gamokvlevebma gviCvena rom sxva mraval mizezTa Soris arsebobs, konfliqtebi
menejerebTan, arasakmarisi pativiscema. rac naklebi aqvs TanamSromels menejerTan konfliqtebi, miT
ufro metad grZnobs TanamSromeli mis mimarT pativiscemas.
yovelTvis gamoxateT TanamSromelTa mimarT pativiscema.
 mimarTeT TanamSromlebs saxeliT
68
 gamoiyeneT Tavaziani mimarTva: “madlobT,, ,,inebeT,,
 sTxoveT. ar ubrZanoT
 moeqeciT sxvebs ise, rogorc rom gsurs mogeqcnen Tqven
 ganmartovdiT da mxolod maSin mieciT TanamSromels konstruqciuli SeniSvna. arasodes ar
SeuqmnaT TanamSromels uxerxuli mdgomareoba.
restornis srulyofilebisaTvis konkretulad unda iyos gansazRvruli TiToeuli TanamSromlis funqcia.
rodesac yvelam icis ra xdeba dRes, rogori situacia iqneba momavalSi da rogor SeiZleba imoqmedos
yovelivem maT muSaobaze. efeqturi urTierTobisaTvis, Tqven gesaWiroebaT ,,urTierTobis,,
elementaruli codna da maTi gamoyenebis safuZvlebi
gamokvlevebi gviCvenebs rom adamiani informaciis miRebis momentSi cdilobs is aRiqvas
Semdegnairad:
 55% procenti aRiqmeba Jestebis eniT da saxis gamometyvelebiT.
 38% procenti sasaubro toniT.
 7% procenti uSualod sityvebiT.

14.2 efeqturi urTierTobis ramdenime xerxi.

 isaubreT mkveTri gasagebi eniT.

 gamoiyeneT Sesaferisi toni, raTa ar gaaRizianoT mosaubre.
 gamoiyeneT saubris Sesaferisi tempi. swrafi saubari xels uSlis msmenels daiWiros Tqveni
sityvebi. neli saubari swrafad Rlis Tanamosaubres.
 mkveTrad gamoxateT Txovna.

55% Jestebis ena

38 % saubris toni
7% sityvebi

i nf o r mac i i s aRqma

38% 7%

55%

14.3. lideris aCrdili

69
 Tqven xarT lideri, romelsac gaaCnia sakuTari Tavis rwmena. rwmena genialuria da miznis
misaRwevad, niWierebaze bevrad ufro Zlieri. arasodes ifiqroT damarcxebaze, radgan Tqven amis
ufleba ara gaqvT. Tqveni damarcxebiT ramodenime aTeuli an aseuli adamiani

marcxdeba. sakuTari Tavis rwmena gaZlevT imeds, imedi ki gaZlevT saSualebas rom imoqmedoT.
moqmedebas da sasurveli Sedegisken
dauokebel swrafvas ki gamarjveba moaqvs. menejmentis eqspertma voren benisma erTxel Tqva:
“xemlZRvaneli ara mxolod Rebulobs urTierToerTobebs, aramed is Tavad warmoadgens urTierTobas”

xelmZRvanelis aCrdili, gamoxatuli moqmedebiT, urTierTobiT da saubriT mkveTr gavlenas axdens

garSemomyof adamianebze. amgvar koncefcias ewodeba ,,lideris aCrdili,,.
iseTi gamoCenili xelmZRvanelebi, rogorebic iyvnen gandi da martin luTer kingi mTeli cxovreba
Zaladobis winaaRmdeg ibrZodnen. ris mitanas da miwodebas cdilobdnen isini adamianebisaTvis,
Tavisi aCrdiliT tovebdnen maTSi maT da rogorc viciT swored yovelive aman SesZlo Seecvala
msoflios xedva.
TiToeuli CvenTagani Tavisi aCrdilis provocirebas axdens, rac TavisTavad garkveul zegavleniT
aisaxeba TiToeul adamianze, vinc Cvens garSemo trialebs. gaixseneT is adamianebi, romlebic cotaTi
adre SeicaniT: Tqveni mSoblebi, maswavleblebi, xelmZRvanelebi. ra zegavlenas axdenen isini
Tqvenze? adamianebi, romlebic Tqven male gaixseneT TavianTi sityviT da saqcieliT mTlianobaSi
gamoxatavdnen TavianT qmedebas. SesaZlebelia Tqven SeigrZeniT da gaiTaviseT kidec maTi
saqcieli. magaliTad mSoblebis.
rogorc restornis menejeri, Tqven SesaZlebelia ar daufiqrdeT Tu rogor proecirebas axdens Tqveni
aCrdili garSemomyof adamianebze, miuxedavad imisa gaqvT Tu ara amis survili. fizikurad
SesaZlebelia Tqven uaryofiT zegavlenas axdenT. negatiuri zemoqmedeba did dabrkolebas SegiqmniT
Tqveni miznebis ganxorcielebisaTvis, radganac aravis ar gauCndeba survili dagexmaroT.
warmoadgende restornis menejers niSnavs iyoT magaliTi sxvisTvis. adamianebi, romlebic
Tqvens garSemo trialeben, Zalian didi yuradRebiT gadevneben Tvals. Tqveni saqcieli zemoqmedebs,
rogorc restoranze aseve TanamSromlebze, Tuki gsurT raime SecvaloT Tqvens TanamSromelSi,
upirveles yovlisa sakuTari Tavis Secvla moaxdineT. Tqven unda SegeZloT saqmeSi
pasuxismgeblobisa da mizanswrafulobis urTierTSexameba.
ramdenime rCeva:
iyaviT TanamSromlebTan axlos da distancii!
iumoriT da simkacriT!
iyaviT maTi problemebis moziare!
mudmivad izruneT Tqveni gundis Zlierebaze!
gaxsovdeT!
niWs TamaSis mogeba SeuZlia, gunds ki Cempionatis!
savarjiSo:
 Tqveni aCrdilis rogor proecirebas axdenT?
 mofiqreT ra cvlilebebi gsurT ganaxorcieloT Tqvens restoranSi,
 dafiqrdiT risi Secvla gsurT sakuTar TavSi, raTa mosalodnel cvlilebebze dadebiTad aisaxos.

14.4 viyo saWiro dros saWiro adgilas

aRmoCenilxarT Tu ara rodesme situaciaSi, rodesac Tqvens kolegasTan saubris dros, grZnobT rom
is ara Tu ar gismeT, metic fiqrobs an dakavebulia sxva saqmeebiT, rac iwvevs Tqvens saocar
gaRizianebas, analogiurad msgavs mdgomareobas gamoxataven TanamSromlebi Tqvens mimarT,
rodesac cdiloben TqvenTan saubars, Tqven ki fiqrobT an dakavebuli xarT sxva saqmeebiT. Tqvens

70
TanamSromlebs surT rom mousminoT maT. Tu Tqven mobilizebuli xarT mousminoT maT, es
niSnavs, rom Tqven xarT efeqturi msmeneli.
SesZloT mobilizeba moaxdinoT qmedebaze, realur situaciaze niSnavs: iyoT iq da im wuTas! ,,iq
iq da im wuTas,, menejeris erT erTi mniSvnelovani Tvisebaa, romelic erTdroulad ramodenime saqmiT
aris dakavebul. am codnis faseuloba mdgomareobs SemdegSi:

 Tqven xarT efeqturi, rame Tu xarT mobilizebuli

 Tqveni droisa da yuradRebis daTmobiT, adamianebi dafasebulad grZnoben Tavs, Tqven
imsaxurebT met ndobasa da pativiscemas maTi mxridan, isini metad motivirebulni da produqtiulni
xdebian.
 Tqveni midgoma problemebisadmi iqneba SemoqmedebiTi, rame Tu Tqven gaqvT mkveTrad
gansazRvruli ideebi.

savarjiSo: viyo saWiro dros saWiro adgilas

gaixseneT momenti rodesac saubris dros Tqven ar usmendiT mosaubres, ra SedegiT dasrulda saubari?

1. rogor gamoxatavT saubris dros Tqveni mosmenis interess Tanamosaubris mimarT?

2. ra dabrkolebas SexvdiT restoranSi, ramac xeli SegiSalaT SegenarCunebinaT principi: ,, viyo
saWiro dros saWiro adgilas
3. ras moimoqmedebT Tqvens restoranSi im winaaRmdegobis aRsakveTad, romelic xels giSliT
Semdegi principis SenarCunebaSi: viyo saWiro dros saWiro adgilas

nawili meTxuTmete rogor movemsaxuroT stumars XXI saukuneSi?

21-e saukunis pirveli klasis restorani : kedlebze Zvel-
moduri Spaleria gakruli. . . TeTri Rvinis boTlze qaRaldis
yelsabamia gadaxveuli da damlagebels xelSi xis tariani
iatakis sawmendi joxi uWiravs. . .

restoratoris koSmaruli sizmari.

Cvens cxovrebaSi yvelaferi cvalebadia. icvleba dro da masTan dakavSirebuli yvela mocemuli
piroba. icvleba klimati da sazogadebrivi urTierTobebi. viTardeba veWroba, mrewveloloba da biznesis
mravali dargi. es procesi Seuqcevadi kanonzomiereba gaxlavT. udavoa isic rom nebismier mocemul
pirobebSi, politikur - ekonomikur Tu socialur situaciaSi adamians sWirdeba sakvebis mopovebis
Sesabamisi garemo. rogorc ar unda Seicvalos mis sayofacxovrebo pirobebi ekonomikuri krizisis Tu
ubeduri SemTxvevebis an bunebri katastrofebis gamo, adamians yovelTvis sWirdeba ,uxeSad rom
vTqvaT, Wama, sma da stresebis moxsna. amitom udavoa rom kvebisa da dasvenebis industria
yovelTvis aqtualuri iqneba. ase iyo, aris da momavalSic ase iqneba. datvirTuli samuSaos mere
adamiani yovelTvis gantvirTvas saWiroebs. is iwyebs fiqrs sad da rogor Seiqcios Tavi? romel kafes,
bars an restorans ewvios?! misi buneba momarTulia pozitiurad da dResaswaulis molodinSia. swored
am dros is « Cveni » potenciuri stumari xdeba. Cveni amocanaa vizrunoT stumris (adamianis)
maqsimalur gastronomiul siamovnebasa da komfortul dasvenebaze (ix. Sesavali).

rogor vumaspinZloT stumars 21-e saukuneSi? ra gansakuTrebuli damokidebuleba gamoviCinoT mis

mimarT da riT gavakvirvoT is?

15.1. stumrebis motivacia

dRes rodesac erTi meoris miyolebiT ixsneba kvebisa da garTobis obieqtebi, rodesac konkurencia
Zalian didia, horeka biznesSi momuSaveebma axali strategia unda SevimuSaoT. Tamamad gavbedoT
kontrastuli da moulodneli gadawyvetilebebis miReba. mxolod kreatiuli azrovnebiT SevZlebT
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stumrebis mozidvas da maTi intensiuri vizitebis SenarCunebas. dameTanxmebiT rom restornis (kafe –
baris) an sastumros menejerisTvis es umTavresi amocanaa. axali epoqa axal amocanebs gvisaxavs.
drosTan erTad fexdafex siaruli dRes ganskuTrebiT mniSvnelovania, radgan Cvens realobas
gansxvavebuli survilebi, momTxovni gemovneba da pretenziuli momxmarebeli moyveba. stumari
dRes, rogorc arasdros, kompetenturia cxovrebis TiTqmis yvela sferos yvela sakiTxSi. mas srulyofili
servisis da umaRlesi xarisxi nawarmis moTxovnis realuri pretenzia gaaCnia. DdRevandel
momxmarebels ver movatyuebT guSindeli mwvdiTa da gulCaTxrobili mimtanis ukmexi saubriT. ver
avuxvevT Tvalebs ukabelo internetiT da mis Tvalwin aalebuli kerZebis momzadebiT. verc glamuruli
ivenTebis erTferovani sanaxaobiT. es « finTebi » didi xania warsuls Cabarda. axla siaxlis da
gamomwvevi SeTavazebebis dro dadga. dro romelic mciredi niWis, Sromismoyvareobis, enTuziazmis,
siTamamisa da gulwrfeli stumarT-moyvareobis Sedegad didi warmatebebis mauwyebelia CvenTvis da
yovelives realizebis SemTxvevaSi didi siamovnebis momgvreli – stumrisTvis.
aqve gvinda mogceT ramdenime megobruli rCeva.
gadaxedT warsuls, gaanalized muSaobis Tqveneuli gamocdileba da dafiqrdiT : risi gakeTeba an
Secvla SegiZliaT ?! ra aris saintereso Tqvens restoranSi (kafeSi, barSi) ?! ratom unda movides stumari
TqvenTan da ara konkurent mezobelTan ?! gaqvT ki Tqven is ganumeorebeli, gansakuTrebuli ram rac
ase izidavs momxmarebels ?! SegiZliaT moifiqrod (moifiqrod da ara gaimeorod) mxolod TqvenTvis
damaxasiaTebeli kerZi ?! (« bednieri saaTebi » xom ase moZvelda ! ) iaffasiani lanCiT xom ukve didi
xania veravis gaakvirvebT !!!
Tu ki Tqven SegwevT unari zemoT CamoTvlilis gansaxorcieleblad, maSin ganavrced aqve
dawyebuli CamonaTvali :
 gadaxedeT da ganaaxleT stumris motivaciis ukve arsebuli gegma.
 moifiqreT axali da saintereso Tematuri ivenTebi (nadirobis sezonis dasawyisi, « hanter » farTi)
 periodulad acnobeT Tqvens stumrebs Tqvens meniuSi Setanili siaxleebis Sesaxeb.
 gaaxareT isini Rvinis saintereso koleqciiT da moawyeT tradiciuli degustacia axlebur viTarebaSi.
 moawyeT auqcionebi da dResaswaulebi.
 a
 b
 g
 d
 e
 v
 z

Tanamedrove adamiani ufro ”momxmarebelia”, vidre keTilmosurne stumari (Tumca is isev da isev
”. . . yovelTvis marTalia”) amitom mis Tvals ar gamoebapeba yvelaze umniSvnelo xarvezic ki. aseTi
”umniSvnelo” xarvezebi Tqveni dawesebulebis prestiJis Semlaxavi garemoebaa. Tu gaviTvaliswinebT
konkurenciasac, SeiZleba ara-saiamovno situaciaSic ki aRmoCndeT. amitomac arasodes moadunoT
yuradReba da mudam iyaviT cocxali procesis monawile.
 ar misceT konkurentebs ufleba gajobon axali ideebis mofiqrebaSi.
 yvelas daaswariT helouinis dResaswaulis samzadisi
 daurigeT xSir stumrebs fasdaklebis baraTebi
 miuloceT xSir stumrebs dabadebis dReebi da maTi cxovrebis sxva mniSvnelovani TariRebi.

amuSaveT fantazia da yuveldRiurad izruneT momsaxurebis donis amaRlebaze. mxolod umaRlesi

xarisxis servisi aris ”axali Taobis”, stumris, gnebavT ”axali tipis adamianis” kmayofilebis niSani.
mcneba ”momsaxurebis maRali done” yovelTvis aqtualuria! is aramc da aramc ar ufasurdeba drois
sivrceSi.

15.2. moda, stili da nou – hau.

moda da stili Cveni Tanamedrove cxovrebis ganuyofeli movlenaa. is exeba yvelas da yvelafers.
kinos, musikas, kabis sigrZes, sakiTxav literaturas da zamTris kurorts. moda aseTive siTamamiT
iWreba didsa da patara restoranSic.
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guSin modaSi iyo:
 kerZis mirTmeva da alageba marcxnidan. dRes aris marjvnidan!
 koniakis Wiqis gaTboba – dRes dauSvebelia!
 winsafari mimtanisTvis – dRes isev ZalaSia!
 Rvinis boTlis haerSi gaxsna _ dRes araprofesionaluria!
 klienti _ dRes stumaria!
dRes modaSia:
 plazmuri monitorebi _ ra gasakviria?!
 ukabelo interneti darbazSi _ ra gasakviria?!
 „hostesi“ _ kargia!
 somelie _ Cvens qveyanaSi gaugebaria!
 krutonebi _ guSindeli „suxaria“!
xedavT rom ase SeiZleba gagrZeldes dausruleblad. magram mTavari es namdvilad ar aris.
mTavaria seriozuli siaxleebis Semotana da radikaluri cvlileba, moZvelebuli formebis uaryofa. ne
fiqrobT plazmuri monitoris SeZenaze (veravis gaakvirvebT _ mainc aravin uyurebs! ), ifiqred
avtosadgomis keTilmowyobaze da Tu gnebavT „parkingi“ daarqviT mas. moifiqred stumari
qalbatonebisaTvis maqsimaluri komforti tualetSi da nu gadayvebiT fiqrs niJaris originalobaze.
gauadvileT servisis TanamSromels saqme da mieciT
mas xelSi eleqtronuli mobiluri terminali. iqneb Tqvens stumars saswrafod dasWirda Zvirfasi saCuqris
SeZena?! restoranTan arsebuli
patara butiki daexmareba am problemis gadawyvetaSi Tu Zvirad-Rirebuli dizaineris eqskluziuri WaRi,
romelic darbazSi mis Tavze hkidia?! somelie modaSia, magram mas arc “testevani” aqvs da arc ase
aucilebeli marani an Tundac “Rvinis karada“. ifiqreT TanamSromlebze da imavdroulad ifiqred
stumarze! ifiqreT erTze da izruneT yvelaze. ar dagaviwydeT rom nebismieri moduri tendencia Tu nou-
hau upirveles yovlisa stumarTmoyvareobis xazgasmuli demonstraciaa!
mniSvneloba mianiWeT prioritets saxelad stumari da Tqven yovelTvis Tanamedrove iqnebiT!

 glosariumi
mocemul glosariumSi Tqven gaecnobiT ara mxolod am wignSi arsebuli teqnikuri terminebis
ganmartebas, aramed uamrav sxva terminsac, romelic saerTod gamoiyeneba gastronomiaSi da
servisSi. vfiqrobT rom am informacias unda flobdes yoveli profesionali menejeri. leqsikonSi blomad
aris franguli dasaxelebebi, ramdenadac momsaxurebis franguli stili da cxadia samzareuloc mTel
msoflioSi popularulia da bevri termini Tu kerZis saxelwodeba arc iTargmneba sxva enebze.

a.
 al fesko (it.) araoficialuri sauzme an sadili sufTa haerze.
 alao – gaRvivebuli marcvali, gansakuTrebiT Svriis, jer asveleben wyalSi mere aSroben. procesSi
saxamebeli gadaiqceva maltozad (alaos Saqari). alaos gamoiyeneben ludis mosaxarSadac, misgan
awarmoeben agreTve alaos viskis.
 alaos viski - Sotlandiuri viskis tradiciuli nairsaxeoba, romelic damzadebuli mxolod Svriis
alaosagan da romlis distilacia xdeba gamosaxdel aparatSi.
 alaos Zmari - magari, muqi yavisferi Zmari, romelic miiReba alaosagan. iyeneben ZiriTadad
bostneulis da sxva produqtebis marinadebisaTvis. Cveulebriv alaos ZmriT asveleben Tevzs da
Cipsebs.
 antipasto italiuri SeWamandi asorti (sityva sityviT <<anti >>-niSnavs <<manamde, win >>,
“pasto” <<saWmeli, << sakvebis miReba>>)
 a la (fr.) <<stiliT>>, <<ad>>-arsebiT saxelTan mdedrobiT sqessSi (magaliTad, a la karti).
 amaretto (it.) 1) mware liqiori nuSis gemoTi. 2) patara nuSis orcxobila an namcxvari, romelsac
miarTmeven sadilis bolos an desertad.
 amontiliado (esp.) xeresis (espanuri Rvino) saSualod mSrali jiSi.
 anglez, a la - inglisurad; gamoiyeneba sxvadasxva SemTxvevebSi, ufro xSirad moxarSul
bostneulTan, romlis akomponimentia daWrili oxraxuSi karaqis naWriT (ix. aseve kremi anglezi)
73
 antrekot (fr.) saqonlis mkerdis amonaWeri kepaven da mirTmeven rogorc erTwuTiani dakepili
kerZi (“entrecot” niSnavs “neknebs Soris”)
 anCousi - patara Tevzi Zalian mkveTri aromatiT mas Cveulebriv amarileben
 arborio, brinji - italiuri brinjis saxeoba, romlisganac amzadeben rizotos.
 artiSoki – ori erTmaneTisagan sruliad gansxvavebuli bostneuli: 1) mrgvali artiSoki -
Certopoloxis msgavsi mcenare, didi yvaviliT. moumwifebeli yvavilis fxiani foTlebis Suaguli da
Rero sakvebadac gamoiyeneba. Cveulebriv mas miirTmeven Zmriani sanelebliT, provansuli
karaqiT da tkbileuliT.
2) an ierusalimis artiSoki, miwis msaxali, topinamburi. bostneuli, romelsac xmaroben
wvnianSi an TuSaven. is gavs girCismagvar kartofils an imbiris axal naWers (am
saxelwodebebs araferi aqvT saerTo ierusalimTan. es ufro italiuri “Jirasole” mzesumziras
yvavilis damaxinjebuli variantia)
 arugula (ital) Ramis ia. mwvane salaTis foToli odnav momwaro gemoTi.
 atami melba - atmis naxevrebi, datenili vanilis nayiniTa da Jolos piureTi

b
 B&B (b da b) - koqteili brendi da “benediqtini” sagan
 baba safuaris comisgan damzadebuli patara msubuqi keqsi, Cveulebriv qiSmiSiani. romis baba -
romis spirtiT gaJRenTili keqsi.
 bovariuli deserti - Jeles magvari kerZi moxarSuli kremiT, JelatiniT, aTqvefili naRebiT,
miirTmeva civad.
 bagi - sakvebad gamoyenebadi moluski, fexebisa da marwuxebis gareSe, romlis “xorci“ gemoTi
langustisas hgavs.
 bageti (fr.) – puri. grZeli franguli batoni
 bazilikumi - amave saxelwodebis mcenaris pikanturi, tkbili foTlebi romelic gamoiyeneba
aromatuli balaxebis nacvlad, gansakuTrebiT italiur da samxreT-aRmosavleT aziur samzareuloSi
(ix. aseve pesto).
 balzamuri Zmari - Rvinis tkbili, aromatuli Zmari Zlieri aromatiT. aCeto balzamiko di modena.
gamoiyeneba rogorc
sakmazi, aseve xilis aromatis gasaZliereblad, magaliTad marwyvis (ix. aseve alaos Zmari,
brinjis Zmari, Rvinis Zmari)
 bania kauda (it.) - cxare, cxeli anCousis sousi piemonidan-italiis CrdiloeTi (sityva sityviT “cxeli
abazana”)
 barketka (fr.) – patara navis formis namcxvari, romelic SeiZleba sxvadasxva ingredientebiT
aavso. (sityva-sityviT-frangulidan barquette niSnavs “patara navs”)
 basmati, brinji - aromatuli, grZelmarcvliani brinjis jiSi, romelic gamoiyeneba italiur
samzareuloSi, gansakuTrebiT flavisTvis da biruanisTvis (ix. flavi, biriani)
 bergamoti - balaxi forToxlis suniT (Monarda didyma). mas iyeneben tkbil kerZebSi. is
mkveTrad gamorCeul aromats aniWebs Cais ”nacrisferi grafi” (Earl Grey tea)
 bearneze (fr.) - sousi, romelic momzadebulia aTqvefili kvercxebis gulisagan da karaqSi areuli
gaxsnili Rvinis ZmriT. miirTmeven Tbilad, TevzTan da grilze Semwvar xorcTan.
 befstroganovi - Zroxis xorcis naWrebi araJanis sousSi, sokos garniriT. (stroganovebi iyvnen
mdidari vaWrebi, romlebsac petre pirvelma uboZa Tavadebis tituli)
 beSameli (fr) - sousi sakmaziT (karaqSi Semwvari fqviliT), romelSic amateben rZes.
gamoiyeneba bevri sxva sousis momzadebisas.
 bianko (it.) – TeTri vermutis saSualod tkbili jiSi (zusti Targmani “TeTri”)
 bildi - barmenebis termini, romliTac aRniSnaven koqteilebis damzadebis teqnikas, rodesac yvela
ingredients ureven blenderSi.
 bini - seqcia, galia boTlebisTvis Rvinis maranSi.
 biriani (ind) - filavi anu flavi, Cveulebriv sunelebiT, zafranis yviTeli yvaviliT, garniri - magrad
moxarSuli kvercxi.
 biski (fr) - sqeli cximiani wvniani, Cveulebriv zRvis produqtebisgan momzadebuli, magaliTad
koborCxalas wvniani.
 biskviti (it.) - patara aromatuli purebi, romlebsac miarTmeven yavasTan.
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 biskviti (fr) - tosti brioSis an galetis naWrebisgan, romelsac miarTmeven sadilisSemdgom
CaisTan.
 bistro (fr) - patara restorani an licenzirebuli kafe.
 bifSteqsi - Zroxis xorcis naWeri
 blanketi (fr) - nazi, magram cximiani moTuSuli batknis an xbos xorci bostneuliT
 blinebi krepi “suzeti” - tkbili blinebi, gaJRenTili forToxlis wveniT an forToxlis liqioriT
(magaliTad kuraso an grand marinieri). maT xSirad amzadeben stumrebis Tvalwin magidaze an
mobilur urikaze da miarTmeven rogorc “a la flambe”, romiT mosxmuls (kerZi gamoigona 1900 w.
henri karpenterma da daerqva saxeli uelsis ufliswulis erTerTi patara stumris siuzetis pativsacemad)
 boki (bock) - 1) magari muqi germanul ludi.
2) franguli ludis kaTxa
 bok Coi (Bock choy) (Cin.) - TeTri kombosto xorciani TeTri ReroebiT Ria mwvane foTlebiT.
 bokonCini (it.) - axali italiuri yvelisagan (mocarela) damzadebuli patara burTulebi. mocarela aris
yveli romelsac inaxaven SratSi gaxmobisagan dasacavad. bokonCinis xSirad miirTmeven rogorc
italiuri kerZis - ”antipastos” Semadgenel nawils an salaTebSi.
 bolonieze (it.) - xorcis da tomatis sqeli sousi
 bomba (fr) - gayinuli deserti, romelic mzaddeba Jeleseburad, burTismagvar larnakSi an ubralod
momrgvalebuli zedapiriT, miirTmeven nayinTan sxvadasxvagvari SigTavsiT.
 bombeis ixvi (ing.-ind.) - gamxmari Tevzis saxeoba, romelsac miirTmeven rogorc tkbil karis am
produqtis eqsportis centri iyo bombei sadac adgilobriv dialeqtze am Tevzs eZaxdnen bombila,
ratom uwodes mas SemdgomSi “ixvi” ucnobia.)
 bordo a la - bordos (qalaqi safrangeTis samxreT-dasavleTSi) stilSi momzadebuli kerZi xaxviT -
Saloti da RviniT.
 botritisi - (botritis cinera) soko an nadebi, zogjer mas uwodeben keTilSibil obs, romelic azianebs
yurZens, amiT is ufro tkbili xdeba. aseTi nadebiT an gnebavT obiT dazianebuli yurZnisagan
amzadeben brwyinvale sadeserto Rvinoebs.
 botulizmi - mowamvla sakvebiT,xSirad konservebiT da ZexviT, romelsac iwveven baqteriebi
(clostridium botulinum).
 branCi - msuyed sakvebis miReba gvian diliT, romelic cvlis sauzmes da lanCs.
 brezola (it.) - gamxmari Zroxis xorci, romelsac Wrian wvrilad da miirTmeven antipastosTan
erTad.
 bri (fr) - nazi cximiani yveli Zroxis rZisgan damzadebuli rbili qerqiT (bri-qalaqi parizis axlos)
 brinjis qaRaldi - sakvebad gamosadegi qaRaldi aRmosavluri xis rbilobidan miRebuli;
gamoiyeneba aziur kulinariaSi.
 brinjis Zmari - rbili Zmari, romelsac gamoiyeneben aziur kulinariaSi marinadebis
mosamzadeblad an kerZebisTvis mJave gemos misacemad.
 brioSi (fr) - msubuqi, nazi funTuSa, xSirad rgolis formiT, safuaris comisgan, kvercxiT da karaqiT.
 brodo (it) - gamWvirvale wvniani. gamWvirvale bulioni
 broileri - grilisTvis gazrdili wiwila
 broSe (fr) -Samfuri, romelzec amzadeben xorcis patara naWrebs.
 broSe, a la (fr) _ momzadebuli Samfurze.
 brusketta (it.) - gamomcxvari an Semwvari puris natexebi, karaqwasmuli da balaxebiT moyrili,
miirTmeven rogorc apetaizers. zogjer amateben pomidvrebsa da niors. (ix. aseve kanape da
krostino)
 briule (fr) - zusti Targmani “damwvari” (ix, krem-briule)
 buiabesi (fr) - sqeli bulioni a la provansali. TevziT, midiebiT da sxv. Sekmazuli balaxebiT,
romelsac amzadeben nel cecxlze.
 buketi (fr) - Rvinis degustatorebis termini, rac niSnavs momwifebuli Rvinis mdidari aromatebis
erTobliobas.
 buketi garni (fr) - balaxebis krebuli (Taiguli), tradiciulad Sedgeba tminisgan, maioranisgan,
oxraxuSisgan da dafnis foTlisgan. mas iyeneben sousebis, bulionebis aromati-zirebisTvis, da a.S.
 bulioni (fr) - ubralo xorcis an bostneulis mRvrie naxarSi, romelic aris ZiriTadi Semadgeneli
sxvadasxva wvniani kerZebis momzadebis drosac.
 buterbrodis pudingi (ing) - tkbili fenovani pudingi qiSmiSiT, cukatebiT da SaqriT, moxarSuli
kremiT.
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 buSe (fr) - patara mrgvali fenovani sakonditro nawarmi sxvadasxva SigTavsiT. (zusti Targmani
frangulidan “piri”)
 buSmenebis saWmeli (avstral) - nacionaluri avstraliuri samzareulo. trapeza bunebis wiaRSi

v
 valiuri kurdReli (ing) - cxare grenki yveliT.
 valdorfis salaTi - kubebad daWrili vaSlis salaTi, nigoziT, salaTis foTlebiT, niaxuriTa da
maioneziT (sastumro “valdorfi” q. niu-iorkSi, sadac is gamoigones)
 vanili - tkbili aromatuli nivTiereba, romelsac Rebuloben vanilis marcvlebisagan (Vanila
planifolia).
 vanilis Saqari - Saqari, romelic inaxeba WurWelSi vanilis marcvalTan erTad, ris Sedegadac
Saqari Rebulobs vanilis aromats.
 vermiSeli (ital) - makaronis nawarmi, grZeli Zafebis msgavsi, zogjer rgolebad daxveuli lafSas
saxeoba.
 vinegreti (fr) - mcenareuli zeTis, Zmris da limnis wvenis narevi, salaTis sakmazi. zogjer sxva
ingredientebsac umateben, gansakuTrebiT mdogvsa da mwvanils.
 vasabi (iapo) - Zalian cxare iaponuri pirSuSxa, mas miirTmeven mwvane pastis saxiT saSimTan
da suSisTan erTad(ix. qvemoT)
 vietnamuri pitna (POLigonum oloratum), mas aseve “cxares” uwodeben. vietnamur samzareuloSi
garniris funqcias asrulebs.
 vusterSiris sousi - cxare sousi ZmriT, melassiT SaqriTa da saneleblebiT.
g
 gado-gado (indonez) - bostneuli araxisis sousSi magrad moxarSul kvercxTan.
 gaspaCo (esp) - civi wvniani tomatis piureTi, kitri, xaxvi, niori da wiTeli wiwaka, xSirad
garnirebulia krutonebiT.
 galantine (fr) – xorci an Tevzi, gaclili Zvlebisgan, farSirebuli, ruletad daxveuli, miarTmeven civ
JeleSi an SofruaSi (ix. terminTa leqsikoni). galantine SeiZleba miarTvaT cxladac Tavisive
wvenSi.
 galeta - brtyeli orcxobila, msxvili fxvieri “korJiki”.
 gamosaxdeli aparati - tradiciuli distilatori alaos viskis, koniakisa (Sarantis ormagi gamoxdis
aparati) da armaniakis gamosaxdelad, sadac spirts porciebiT distilireben. Seuwveteli
distilaciisagan gansxvavebiT. romelsac iyeneben Tanamedrove spirtiani sasmelebis
warmoebisTvis.
 garbur (fr) - Zalian sqeli wvniani kombostoTi, marcvleuliTa da dabasturmebuli xorciT.
 garniri - produqtebi, romlebsac awyoben kerZis zemoT an irgvliv,(an sasmelTan), silamazisa an
gemosTvis).
 garnireba - gaformeba, galamazeba.
 garam-masala ind) - dafqvili sunelebi induri kerZebis aromatizaciisaTvis. (“Caram” niSnavs
“cxares”)
 ga-xao-Sa-u (vietn) - wiwila limnis balaxiTa da CiliT. (“ga”niSnavs wiwilas, “xao”-Semwvares,
“Sa-oT”limnis balaxs”)
 gastronomi - kargi sakvebisa da sasmelis eqsperti, epikureli.
 gaRiaveba - gamWvirvaleba. moacileT bulions qafi, narCenebi da a.S. SegiZliaT bulioni
gaaRiavoT da masSi moxarSoT kvercxis cila.
 gafreti (fr) - maraos formis tkbili vafli
 gi (ind) - gadamdnari Txevadi karaqi kameCis an Zroxis rZisgan: gamoiyeneba kulinariaSi cximis
nacvlad, gansakuTrebiT indur samzareuloSi. arsebobs kidev ufro iafi - bostneulis zeTi gi, mas
eZaxian vanaspati-gi (bostneulis gi).
 gliuteni - mcenareuli cila; webovani substancia, gliuteni coms webovans xdis da afuebis dros
gamoyofili haeris buStulebs StanTqavs, rac xels uwyobs comis amosvlas.
 glexis sauzme (ingl.) - Sedgeba yvelisa da mJave kitrisgan. miirTmeven puris didi naWriT da
ludiT, gansakuTrebiT adgilobriv ludis barebSi

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 goi-kuoni vietn) - rbili gamWvirvale milakebi damzadebuli brinjis qaRaldisgan, romelic datenilia
brinjis lafSiT, krevetebiTa da Roris xorciT. miirTmeven civad, winaswar amoavleben ra araxisis
sousSi. (‘goi”-niSnavs “umi sakvebi”, “kuon”-i “milaks”)
 gorgonzola (it.) – “obiani” naRebis yveli, Zroxis rZidan miRebuli lurji myesebiT gorgonzola aris
sofeli milanTan, CrdiloeT taliaSi)
 gofrirebuli qaRaldi - gamiyeneba katletebisa da qaTmis barklebis gasalamazeblad
 granita (it.) - sasmeli datexili yinuliT
 grapa (ital) - yurZnis narCenebisgan damzadebuli italiuri spirtiani sasmeli. WaWa.
 grili - saWmlis momzadeba specialur danadgarze (eleqtronul an gazis gamaTbobeliT), rac
mTavaria infrawiTeli gamosxivebiT
 grili - nakverCxalze saWmlis momzadeba bunebrivad gamoyofil siTboze.
 grisino (it.) - grZeli, wvrili, gmxmari puris batoni, romelic moaqvT antipastosTan erTad.
 gruie (Sveic) - Sveicaruli yveli Zroxis rZisgan damzadebuli, mkvrivi da priala, patara TvalebiT an
nasvretebiT. kans Cveulebriv ar Wamen. (gruie-sofelia SveicariaSi)
 guakamole (meqs) - avokadosgan damzadebuli cxare sousi.
 guliaSi (ungr) - wiTeli moTuSuli kerZi xorcisa da xaxvisagan damzadebuli, Sekmazuli paprikiTa
da kartofiliT garnirebuli.

d
 dafnis foToli - dafnis xis foTlebi; gamoiyeneba axal da gamxmar mdgomareobaSi
“zapekankebisTvis”, xorciani bullion-ebisTvis da marinadebisTvis aromatis misacemad. isaseve
Sedis garnirebisTvis gankuTvnili balaxebis tradiciul TaigulSi.
 diakonis boloki - giganturi TeTri boloki, romelsac amwnileben da miirTmeven
rgolebad lamazad daWrils rogorc garnirs iaponur kerZebTan.
 dali (ind) – marcvleulis sqeli piure. dali da roti - ZiriTadi sakvebia CrdiloeT
indoeTSi
 dariole (fr) - 1) patara forma maRali gverdebiT, patara comeuli nawarmis da pudingebis
gamosacxobad. 2)kerZi, romelsac amzadeben an miirTmeven darioleSi
 daniuri perogi - safuaris comisgan damzadebuli fenovani Rvezeli, romlis zedapiri morTulia
Saqris minanqriT, TxiliT da xiliT. Cveulebriv mas acxoben lokokinas formaSi (cnobilia rogorc
“gargaris daniuri perogi”)
 devonSiris Cai - sadilis Semdgeg morTmeuli Cai funTuSebiT, Sededebuli naRebiT da jemiT
(devonidan warmoSobiT, inglisis samxreT-dasavleTis sagrafo)
 degustacia - 1) sinjis moxsna saWmlis an sakvebis dagemovneba 2)Rvinis sinji
 deli - gastronomi maRazia romelic vaWrobs yveliT, xorcis produqtebiT da sxv. saqonliT
(SemoklebiT sityvidan “delikatesi”)
 delikatesi - 1) produqti an kerZi, romelic iSviaTia wlis am dros
 diJestivi - sadilis Semdeg misaRebi magari an tkbili alkoholuri sasmeli romelic xels uwyobs
saboloo danayrebas da Semdgom monelebas. (“IGESTIO” niSnavs “sakvebis monelebas”)
 diJoni (fr) - mdogvi momzadebuli moumwifebeli yurZnis mJave wvenisa da TeTri Rvinisagan
(diJoni-qalaqi safrangeTis dasavleTSi)
 dim-sim/sum (Cin.avstral) - patara cxare klecka xorcisa da kombostosagan damzadebuli, Sexveuli
von-TonSi, mzaddeba orTqlze an iwveba fritiurSi.
 dolma (berZ.Turq.) – yurZnis (an kombostos) foTlebi farSirebuli cximiani brinjiT, zogjer TxiliT,
batknis dakepili xorciT. xSirad miirTmeven mezesTan erTad.
 dolCelata (it.) - obiani naRebis rbili yveli, Zroxis rZisgan damzadebuli mocisfro myesebiT (sityva
sityviT “tkbili rZe”)
 doner-qebabi (Turq) - dabasturmebuli batknis xorci. mas avardisfreben salamandraze, Wrian
wvril naWrebad, umateben salaTs, tuxinis da piures nutasgan da yvelafer amas aTavseben daWril
purSi pitta.
 dukka (egvip) - dakepili Txili, gansakuTrebiT funduki, areuli sunelebTan. maT miirTmeven
purTan. awoben zeiTunis zeTSi.

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 duqseli (fr) - mcire raodenobis zeTis miqsi wvrilad daWrili xaxvisa da xaxvi-Salotisgan
damzadebuli, miirTmeven sokosTan da tkbileulTan erTad. duqseli gamoiyeneba rogorc garniri an
SigTavsi. aseT kerZebs ewodebaT a la duqseli (magaliTad, omleti a la duqseli)
J
 Jardanieri, a la - kerZi garnirebuli bostneuliT stafilo, boloki, lobio, yavavilovani kombosto da
barda
 Jasminis Cai - Cinuri Cai, romelic aromatizirebulia Jasminis yavavilebiT
 Jelatini - nivTiereba, romelic miiReba cilis gamaerTianebeli qsovilisagan. gamoiyeneba Tevzeulis
an xerceulis labasmuli kerZebis momzadebisTvis.
 Jiu (fr) - xorcis wveni. wveni romelic gamoiyofa xorcisgan misi Sewvis an moTuSvis dros
 Julieni (fr) - 1) bostneuli an xorci, daWrili wvrili Tanabari zolebiT garnirisTvis, gansakuTrebiT
konsomesTan (savaraudod kerZi atarebs Sef-mzareulis Jan Julienis saxels. termini “Julieni”
gvxvdeba kulinariaSi me-18 saukunidan. 2) bostneulis gamWirvale wvniani.
z
 zafxulis pudingi (ingl.) - deserti TeTri purisagan da axali wiTeli an Savi kenkrisagan ,
mocxarisagan.
 zelci - xorcis naWrebi, gansakuTrebiT xbosa da Roris Tavisgan romelic momzadebulia
labasmurad. miirTmeven civad.
 marcvleuli - nebismieri marcvali, romelic gamoiyeneba sakvebSi (xorbali, Svria, simindi, fetvi da
a.S)
 zafrana - krokusis tipis gamxmari yvavili, gamoiyeneba rogorc aromatuli sanelebeli. is aZlevs
sakvebs Ria yviTel fers, amitom mas gamoiyeneben rogorc saRebavs kulinariaSi.
 zRvis beRuras xizilala - zRvis beRuras kvercxebi xSirad cnobilia rogorc zuTxis xizilala. zRvis
beRuras xizilalas Rebaven Sav an wiTel ferSi, damokidebulia imaze Tu romeli xizilalis imitacias
waradgenen.
 zRvisproduqtebi - sakvebad vargisi zRvis binadarTa zogadi saxelwodeba. ZiriTadad moluskebis.
 zRvis sarWi “grebeSoki” – (qarT) moluski maraos msgavs did niJaraSi, romelzec xdeba misi
mirTmeva “grebeSokis” “xorci” um mdgomareobaSi ar aris gamWvirvale moyavisfro-moTeTro
ferisaa, xolo moxarSuli ki TeTria.
 zRvis yuri - didi moluski (Haloitis) yuris formis niJara.
eE
 ekleri (fr) - patara cilindrisebuli tkbili namcxvari safuaris comisgan damzadebuli mas CanaWers
ukeTeben da avseben kremiT an Sokoladis minanqriT.
 enCilada (meqs) - maisis Semwvari puri, yvelis an xorcis SigTavsiT, gragnilis formis.
miarTmeven Cilis sousiT da guakamoleTi (avokados cxare sousi) .
 “erTwuTiani dabegvili” - xorcis nazi naWeri, romelic mzaddeba ara umetes erTi wuTisa.
 eskalopi (fr) - xorcis uZvlo wvrili naWrebi.
 esencia - xilis, yvavilebisa da Txilis koncentrirebuli eqstraqti; iyeneben aromatizirebisaTvis: mag
vanilis esencia
 estragoni - mcenare grZeli, viwro mwvane foTlebiT, gamoiyeneba rogorc aromatuli mwvanili.
franguli saxeoba ufro nazia. magram is Znelad moiyvaneba; rusuli jiSis ufro magaria, gamZle,
magram ufro uxeSicaa. estragoni- samzareulos balaxebis erTerTi ingredientia.
 espanuri zeTisxili - mwvane zeTisxili gansakuTrebiT nazi gemoTi, misi mSveobiT garnireben
koqteiliebs
 espanuri sousi - gazavebuli yavisferi sousi Sekmazuli pomidoriTa da xeresiT.
T
 Tevzis bulioni frangulad - Tevzis bulioni TeTri RviniT, balaxebiTa da bostneuliT
 TeTri soko - sakvebad gamosadegi sokos jiSi msxvil fexze.(Boletus edilus)
 TeTri yava - yava cxeli rZis an naRebis damatebiT
 TeTri sousi - msubuqi, sicxaresmoklebuli sousi gazavebuli TeTri Rvinis, Rvinis Zmris da wvrilad
daWrili xaxvis gaxsnili nareviT.
 Txilis zeTi - zeTis sousi romelic gaxurebulia yavisframde (Txilis feri), miirTmeven Zalian cxlad.
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i
 imbiri - mcenaris fesvi (ZINGIBER OFFICINALE) mas axali gaxexili saxiT gamoiyeneben
kariSi, gamomxmars da gadafqvuls rogorc tkbils da tkbili surneliT. zogjer mas inaxaven sirofSi.
 inglisuri sauzme, Cai - Savi indurisa da ceilonis Cais narevi
 italiuri makaronis nawarmi - italiuri samzareulos ZiriTadi produqti. maT amzadeben mkvrivi
xorblisagan an kartofilisagan, wyalsa da kvercxebSi narevs, yidian gamxmari saxiT. arsebobs
makaronis nawarmis farTo asortimenti (zogierTi maTgani aRwerilia am glosariumSi)
 iorkSiris pudungi - usafuaro comisgan damzadebuli perogi, romelic cxveba maszed Semwvari
xorcis wvenSi.
k
 kabana (polon) - grZeli, wvrili, Sebolili Zexvi Rorisa da saqonlis xorcisgan, Sezavebuli
balaxebiT, miirTmeven civad.
 kaienuri wiwaka - cxeli sakmazi, romelsac amzadeben gamxmari dafquli Cilisagan, zogjer
magidaze dgamen patara grafinSi. mas aseve eZaxian “wiTel wiwakas” an “dafqul Cilis”
(warmoSobiT kaienidan, qalaqi frangul gaianeSi)
 kaiuni - samzareulo, romelic daarses luizianaSi (aSS samxreT Stati) frangulad-molaparake
kreolebma. misi mTavri ingredientebia wiwaka, xaxvi da niaxuri, wiwakis didi raodenobiT
 kalabreze (it.) - 1) brokolis mwvane axalgazrda wamonazardebi
2) cxeli, cxare saliami.
 kalzoni (it.) - surnelovani sakonditro nawarmi picis fqvilisgan damzadebuli.
 kalciumi - minerali aucilebeli kbiliebisa da ZvlebisTvis. yvelaze meti kalciumi aris yvelSi da
rZeSi
 kamamberi - rbili yveli Zroxis rZisgan, nazi kaniT.
 kama - erTwliani aromatuli mcenare. gamoiyeneba sakmazad da aromatul balaxad. mis marcvlebs
marinadSi deben.
 kanape (fr) - puris patara natexebi (Cveulebriv momwvari) an mSrali orcxobila, garnirebuli
xizilaliT, yveliT, paStetiT, Sebolili zuTxiT da a.S. civad kanapes miirTmeven rogorc apetaizeri.
 kantalupa - muskusis nesvi
 kantonis samzareulo - Cinuri samzareulos xuTi ZiriTadi stilidan erT-erTi. swored es stili yvelaze
xSirad SeiZleba SegxvdeT dasavleT evropis Cinur restornebSi (kantoni-aris qalaq guanjous Zveli
saxelwodeba CineTis samxreTSi, arc Tu ise Sors honkongidan).
 kapersebi - xmelTaSuazRvis buCqnaris kvirtebi an axali nayofi (CAPPARIS SPINOSA),
iyeneben garnirad.
 kapluni - dakodili wiwila, fasobs Tavisi nazi xorcis gamo.
 kaponata (sicil) - kerZi damzadebuli badrijaniT, pomidorebiTa da niaxuriT, romelic Sekmazulia
kapersebiT, anCousebiT da zeTisxiliT- es yvelaferi iwveba zeiTunis zeTSi da miarTmeven civad
rogorc SeWamands.
 kapretto (ital) - Tikani
 kapriCiozo (ital) - sousi, romelSic aris pomidori, yveli, lori, soko, zeTisxili da xSirad anCousi.
Cveulebriv iyeneben picis SigTavsad. (CAPRICCIOSOniSnavs jiuts)
 kombostos salaTi - salaTa umi, wvrilad daWrili TeTri kombostoTi, stafiloTi xaxviTa da
maioneziT.
 karamelizireba - Saqris karamelad gadaqceva gaTbobis meTodiT.
 karaqi fondiu (fr.) - karaqSi nela ureven limonis wvens, umateben TeTr wiwakas da marils.
xSirad miarTmeven moxarSuli an daorTqlil bostneulTan da moxarSuli TevzTan erTad (fondu
frangulidan niSnavs gamdnars)
 karbonara (it.) - bekonisa da naRebisagan damzadebuli sousi, miarTmeven makaronis
nawarmTan.
 karpaCo (it.) - saqonlis umi xorcis an Tinusis (Tevzia) naWrebi Zmris, provansis zeTisa da
saneleblebis sousSi, miirTmeven civad.
 kari (ing-ind) - xorcisa an bostneulisgan momzadebuli kerZi saneleblebiT, gansakuTrebiT
kurkumiT, es induri kerZebis saerTo saxelwodebaa. inglisuri termini movida tamiluri enidan

79
 (Crd.indoeTi)sadac is niSnavda“sous”, magram Tavad indur samzareuloSi es termini iSviaTad
gamoiyeneba.
 kartofili fri - kartofils Wrian grZlad da wvaven friturSi. frangulad kerZs ewodeba “pom frit”, anu
kartofili daWrili wvril grZiv naWrebad
 kasata (it) - sxvadasxva saxis fenebisgan Semdgari aguris formiს nayinis
fenovani torti, erT-erTi fena iJRinTeba liqioriT da Seicavs daSaqrul xils.
 kasleri (germ) - dabasturmebuli Sebolili Roris kოtletebi, maT wvrilad Wrian da
civad miirTmeven an anawevreben ufro msxvil naWrebad da wvaven.(kerZs
daarqves mexorces saxeli berlinidan)
 kasule (fr) - ragu lobiosa da xorcisgan, gamomcxvari yvelis qerqiT.
 kejeri (ing-ind) - brinjis mwvadi, Sebolili Tevziთ, magrad moxarSuli kvercxiT
da oxraxuSiთ, romelic Sekmazulia kurkumiTa da SafraniT.
 kedaris Txili - xmelTaSuazRvis piniis Teslebi, es aris italiuri kerZis “pesto”
ingredientი
 kemberlenis sousi - tkbil-mJava sousi, forToxlisa da limnis wveniT, pikanturi
Jele wiTeli wiwakisa da portveinisgan damzadebuli, Cveulebriv miirTmeven
civad, Semwvar an moTuSul xorcTan mkveTri aromatiT (cxvari, iremi, ixvi):
(kemberleni - sagrafo inglisis CrdiloeTSi).
 kerveli - patara, oxraxuSis magvari foTlovani mcenare: gamoiyeneba
sakmazad, gansakuTrebiT frangul samzareuloSi; samzareulos balaxebidan erT-
erTi ingredientia.
 ketCupi – pomidvris, sokoს, Zmrisa da saneleblebis sousi, miirTmeven civad.
 kvercxi Sotlandiurad (ing) - magrad moxarSul kvercxs axveven Zexvis
farSSi, amoavleben aTqvefil kvercxSi, avleben orcxobilaSi da wvaven fritiurSi.
miirTmeven civad.
 kiborCxalasnairebi -kiborCxalebi, lobsterebi, krevetebi, sarWebi,
xamanwkebi, kirCxibebi.
 kilpatriki (avstral) - sousi, romlis mTavari ingredientia bekoni, tomatis sousi
da vusterSiris sousi. მas Cveulebriv cxlad moarTmeven xamanwkebTan.
 kimCi (korea.) - kombostos cxelimarinadi, romelsac moarTmeven TiTqmis
yvela saxis koreul kerZebTan.
 komSi – mkvrivi yviTeli xili, vaSlis msgavsi, nazi aromatiT. xarSvisas vardisferi
xdeba. xSirad gamoiyeneba rogorc SigTavsi namcxvrebisTvis da
pudingebisTvis, misgan xarSaven araCveulebriv murabas.
 kiSi (fr) - Ria perogi, moxarSuli kremiTa da sxvadasxva SigTavsiT.
 kiS loreni (fr) - kiSi datenili cxare moxarSuli kremiT da bekoniT, moyrilia
yveliT (lorini-provincia safrangeTis Crdilo-aRmosavleTSi).
 klafuti (fr) - safuaris gareSe damzadebuli comisgan gamomcxvari pudingi,
romelzec sqel fenad mosxmulia xili, gansakuTrebiT Savi alubali moreli.
miirTmeven Tbilad.
 kliecki - qoTanSi nel cecxlze aduRebuli ან gamomcxvari comis burTulebi. isini
tkbilia an cxare, SaqriT, sirofiT an tkbileuliT Sekmazuli.
 kneli (fr) - kliecka Tevzis piuresgan, kvercxis cilisa da naRebisgan. zogjer
Tevzis magier gamoiyeneba xbos xorci an wiwila.
 kobe - marcvleuliTa da rZiT gamokvebili saqonlis maRalxarisxiani xorci,
romelic gamoiyeneba iaponur samzareuloSi. (kobe-qalaqia iaponiaSi q. osakas
axlos)
 kolribi - bolokis msgavsi bostneuli, gasqelebuli ReroTi
 kom tumi (vietn) - dakepili brinji, dafaruli Roris xorciT.(kom-aris “brinji”, “tum
-“dakepili”.)
 kom Cini (Cin) - Semwvari brinji.
 kompoti (fr) - siropSi moxarSuli xili; xilis narevi.

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 konde (fr) - sxvadasxva kerZebi, mieZRvnaT ufliswul kondes, didi frangi generali (1621-86) an
mis STamomavlebs. Cveulebriv konde aris civi deserti xilisgan, gansakuTrebiT gargaris deserti,
romlis irgvliv tkbili brinjis fafaa ganlagebuli.
 konneloni (ital) - makaronis nawarmis saxeoba grZeli milakebi magvari, romlis SigTavsia yveli
da xorci.
 konservireba – produqtebis Senaxva saxvadasxva meTodiT-gaxmoba, damarileba, Sebolva,
marinadeba.
 konsomeé- ucximo wvniani, damzadebuli gamWvirvale bulionisagan. rogorc wesi saqonlis
xorcisა. miarTmeven ufro xSirad cxlad, magram zogjer civadac da gvagonebs Jeles.
 konfi (fr) - TiTqmis uZvlo xorcis naWeri, Cveulebriv ixvis, batis an nanadirevis,
romelic mzaddeba Tavis wvenSi da cximSi magrad daxurul qvabSi.
 koniakis prianiki - oqrosfer-moyavisfro feris maqmanis magvari sakonditro
nawarmi, aromatizebuli imbiriT, Sexveuli cilindris formaSi. zogjer mas
amzadeben kalaTis formiT da masSi alageben deserts an nayins.
 koriandri - aromatuli balaxi an cxare gemos suneli, mas aseve uwodeben
Cinur oxraxuSs. samxreTisa da samxreT-aRmosavleTis aziur samzareuloSi
iyeneben mis foTlebsac da Teslebsac.
 korma (ind) - cxare xorci, romelsac TuSaven cximiani qoqosis sousSi, qoTanSi.
 kოtlet - 1) Zvalze xorcis msxvili nawili xbos an batknis ყelisgan. 2) Tevzis msxvili
naWeri Zvalze
 kofeini - yavis an Cais SemadgenlobaSi Semavali rbili aRmgznebi saSualeba.
 koSeri (ebr) - xorci da sxva produqtebi, momzadebuli ebraulad iudevelTa kanonebiT.
 kremi anglezi (fr) - Txevadi konstinenciis moxarSuli kremi, romelic momzadebulia orTqlis
maduRaraSi. (zusti Targmani “inglisuri kremi”)
 krem briule (fr) – sqeli kremi, dafaruli karamelizirebuli Saqris sqeli xraSuna qerqiT (“briulee”
niSnavs “damwvari”)
 kremi karameli (fr.) - moxarSuli kremi romelic karamelis sousTan erTad moTavsebulia specialur
formaSi. rogorc ki formas SemoabrumebT, sousi iwevs zeviT da kremis gverdebze wdeba.
 krem freSi (fr.) - sqel naRebSi amateben specialur kulturas, ris Sedegad
naRebi iZens cxare gemos da xdeba Zalian mkvrive konsistenciis (kreme fraiche
niSnavs “axali naRebi”)
 krem fuette (fr.) - aTqvefili naRebi
 krem Santili (fr.) - axal naRebs Tqvიfaven da umateben vanilis Saqars (Santili aris qalaqi parizis
maxloblad)
 kremi Sibusti (fr.) - sakonditro tipis moxarSuli kremi magram Jelatinis damatebiT. kvercxis cilas
Tqvifaven da amateben Tbil kremSi (Sibusti iyo cnobili konditeri me-19 saukunis parizSi)
 kremi, a la (fr.) - naRebiT, naRebis souსiT an moxarSuli kremiT momzadebuli kerZebi
 kreolis - tkbili kerZebi vestindoeTisa da samxreT aSS-s stilSi Seicavs wiTel espanur wiwakas an
bananebs, tkbil kerZebSi amateben Saqars, roms an bananebs
 krepi/blini (fr.) - Zalian Txeli blini orive mxridan Semwvari. Cveulebriv masze SigTavss
aTavseben da gragnian. krepebi SeiZleba iyos tkbilic da cxarec
 krepineti (fr.) - wvrilad dafqvili xorci sakmazebiT, romelic pergamentze mzaddeba. brtyeli Zexvi.
 kresi 1) mwvane salaTa jvarferovnebis ojaxidan. (lepidium sativum) patara mwvane
amonazardebi patara Savi TeslebiT, Cveulebriv maT kres salaTebs an baRis kress uwodeben
 kroki “monsiniori” (fr.) - buterbrodi grenkiT, ufro xSirad loriT da gruies yveliT. krok “madams”
zemodan Semwvari kvercxi aqvs.
 krokეmbuSi (fr.) - patara funTuSebisagan Semdgari konusismagvari koSki,
moxarSuli kremis SigTavsiT an zemodan mosxmuli Saqris siropiT, tradiciuli
saqorwilo kerZi (zusti Targmani “priSi xraSuna”).
 kroketi (fr.) - xorcis an Tevzis farSi bostneuliT an sakmaziT. Semdeg Zerwaven
patara burTulebs, gragnilebsa da katletebs. kroketebs amoavleben kvercxSi da
safanelSi Semdeg ki wvaven.

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 krostino (it.) - kanape an patara cxare grenoki, miireTmeven rogorc
SeWamands. (SeadareT krutons)
 krოSevo - pudingi romelic ori fenisgan Sedgeba. qveda fena-xilis, (mag vaSli)
zeda fena ki fxvieri fqvilis, Saqris da cximis namcecebia.
 kruasani (fr) – namglis formis tkbili funTuSa safuaris comisagan damzadebuli.
miirTmeven sauzmeze karaqiTa da jemiT an SokoladiT (zusti Targmani
“namgliseburi”)
 krudite (fr) - umi bostneulisagan damzadebuli salaTi specifiur sousSi,
Cveulebriv mis SemadgenlbaSi Sedis stafilo, oxraxuSi, soko, yvavilovani
kombosto brokoli da wiTeli wiwaka. sousebi ki aris sxvadasxvagvari; avokados
sousi, maionezi, taramasalata da nebismieri sxva rbili konsistenciis sousi.
 kruti (fr) – 1) orcxobilis saxeoba. 2) Semwvari puris naWeri, romelzedac deben
SeWamands.
 krutoni (fr) - Semwvari puris patara kubiki. miirTmeven wvnian kerZebTan an
salaTebTan da bostneulis kerZebTan (SeadareT krostinos).
 kulebiaka - franguli Tevzis perogis rusuli varianti, oragulis tradiciuli SigTavsiT,
brinjiT da magrad moxarSuli daWrili kvercxiT.
 koko vani (qaTami RvinoSi) - wiwila, moTuSuli bekoniT qoTanSi,,xaxviT, nioriT
da sokoTi brendiSi da wiTel RvinoSi.
 kuskusi (arab) - Crdiloafrikuli kerZi burRulisgan, cxvarisa da bostneulisgan
l
 lazania (it.) - didi firfitebis saxis makaronis nawarmi; kerZi romelic Sedgeba
xorcis sousis da yvelis souzis fenebisagan
 langusti (fr.) - zRvis kiborCxala (lobsteri)
 lafSa - Txeli Zafiseburi comis naWrebi, romelic waagavs makaronis nawarms,
zogjer daxveulia Txel firfitebad (maT gamoiyeneben Cinur kulinariaSi rogorc
sxva kerZebis Sesaxvevs). evropuli lafSis umetes saxeobas amzadeben xorblis
fqvilisgan da kvercxebisgan, Tumca zogierTi maTgani brinjisganac mzaddeba,
mxolod mcire raodenobis mzaddeba kartofilisgan. aziuri lafSa mzaddeba
brinjisgan an xorblis fqvilisgan da iSviaTad Seicavs kvercxs)
 lardo (fr.) - naWrebad daWrili Roris sala an bekoni, romlebsac umateben umi
xorcisagan damzadebul farSs , rom momzadebis procesSi mas aromati mieces,
an am naWrebs garnirad miarTmeven salaTebTan da bostneulTan.
 lerwmis spirti - Saqris lerwamisagan gamoxdili sufTa spirti, xSirad
gamoiyeneba koqteilebSi.
 limonis balaxi - balaxis msgavsi fafuki mcenare; gamoiyeneba sakvebis
aromatizaciisaTvis, gansakuTrebiT tais kulinariaSi
 lingvini (ital.) - makaronis nawarmis nairsaxeoba. grZeli, Zalian Txeli zolebi
marTkuTxad moWrili gverdebiT
 lionezi, a la/lionurad - lionis stilSi (msxvili qalaqi safrangeTis samxreT-
aRmosavleTSi). kerZebi xSirad garnirebuli xaxviT da kartofiliT.
 lionis souzi - pirveladi moculobis xarSvis Sedegad ganaxevrebuli TeTri Rvinis,
Zmrisa da oqrosferi xaxvis miqsi. mas amateben naxevrad glazurSi.
 lobsteri - msxvili zRvis kibosnairi didi marwuxebiT. (Homarus) kiborCxalas
gemoTi da xorciT. frangebi mas omars uwodeben. namdvili lobsterebi ar
binadroben samxreT naxevarsferos wylebSi
 ludis bari - kafe, romelic vaWrobs alkohiluri sasmelebiT. gansakuTrebiT ludiT, aseve saWmliTa
da yaviT.
 lungo (ital.) - yava espressos nairsaxeoba-“grZeli Savi ylupi”
 lucernas amonazardi - lucernas SesaniSnavi amonazardebi, romelsac iyeneben salaTebSi da
buterbrodebSi.
mM
 madleni (fr.) - niJaris formis patara biskvitis orcxobila
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 maisi - simindi
 maionezi - sousi an sakmazi kvercxis gulisa da karaqisagan, Zmrisgan, marilisgan, wiwakasa da
mdogvisgan.
 maiorani - patara zomis buCqnari patra nacrisferi foTlebiT da TeTri yvavilebiT. foTlebic, da
yvavilebic surnelovania da gamoiyeneba rogorc suneli. ჰgavs oregans, magram aqvs ufro msubuqi
aromatic. Sedis tradiciuli garnis Taigulis SemadgenlobaSi.
 maraskini - italiuri liqiori mJave (maraskinis) alublisagan
 maraskinis alubali - Ria wiTeli feris alubali, mas inaxaven maraskinis sirofSi.
 margarita (it.) - ubralo pica pamidoris, yvelis da mwvanilis SigTavsiT
 marinadi - cxare dabasturmebuli xorci sqel motkbilo sousSi; Cveulebriv mis SemadgenlobaSi
Sedis erT-erTi Semdegi komponenetebidan an yvela erTad:mdogvi , vusterSiris sousi, Saqari da
tomatis sousi.
 marinadi - siTxeebis miqsi (Rvino, limoni, wveni, Zmari, mcenareuli zeTi, soios sousi)
mwvanilebiT da sakmazebiT, romelSic inaxeba produqtebi, maTTvis aromatis misacemad
 marinara (ital.) - kerZi zRvisproduqtebiT, magaliTad, spageti marinara (il mare
niSnavs zRvas)
 marmeladi - muraba an jemi xSirad forToxlebisgan, miirTmeven sauzmeze
tostebTan.
 marsala - sadeserto tkbili, magari wiTeli (TiTqmis yavisferi) Rvinis jiSi
 marcipani - sqeli dakepili pasta kvercxis cilisgan; gamoiyeneba sakonditro
sawarmoebSi, gansakuTrebiT petifuris momzadebisTvis, aseve xilis tortebis
gasaformeblad
 masala (ind.) - aromatuli suneli. magaliTad garam masala (cxare suneli)
 makeduani (fr.) - xil-bostneuli, kvadratebad daWrili xili JeleSi, xilis salaTi (ewoda makedoniis
pativsacemad)
 maskurione (ital.) - axali moumwifebeli sadeserto yveli, romelic zogierT tkbil kerZSi cvlis
naRebs.
 metrdoteli karaqi (fr.) - darbilebuli karaqi. masSi amateben sokos xaxviT, daWril oxraxuSs da
limnis wvens. miarTmeven TevzTan an grilis xorcTan erTad
 maca (ebr.) - vafli comisgan safuaris gareSe. miirTmeven ebraelebis paseqze
 macerireba - siTxeSi Calboba xSir SemTxvevaSi produqtebs, gansakuTrebiT ki xils alboben
alkoholur sasmelebSi.
 mdogvi - sakmazi yviTeli an yavisferi mdogvis mcenaris Teslisgan damzadebuli (rassica).
arsebobs mdogvis marcvalisa da mdogvis mcenaris sxvadasxva saxeoba. maT Soris cxare inglisuri
mdogvi, ufro rbilia avstraliuri, tkbili amerikuli, sxvadasxva franguli jiSi, romlebic xSirad
gamoiyeneba kulinariaSi.
 medalioni - xorcis patara, medalionis formis mrgvali naWeri, Cveulebriv Zvlebisa da kanis
gareSe.
 meze (berZ. da Turq.) - civi SeWamandebis didi asortimenti. maT Soris iseTi kerZebi, rogoricaa
taramasalata da dolma: xSirad moarTmeven rogorc damoukidebel kerZs.

 melanJi (fr) - narevi, miqsi

 melanzane a la parmiana (ital) - klasikuri italiuri kerZi. gamomcxvari badrijnis fenebi, tomatis
sousiT. mocarelaTi da parmezaniT. (melanzana italiurad aris badrijani)
 melba-tosti - 1)puris Zalian Txeli Semwvari natexi. 2) puris patara sqeli kvadratuli naWrebi,
romlebic qarxnuli wesiT aris damzadebuli specialurad kanapesTvis (ewodeba qalbaton neli melbas
(1861-1931) saxeli cnobili avstralieli operis momRerali.
 merenga - SaqriT aTqvefili da gamomcxvari kvercxis cila (ix. aseve “pavlova”)
 metrdoteli sousi (fr) - gamdnari naRebis karaqis, oxraxuSisa da limnis wvenisagan damzadebuli
franguli sousi.
 metuzula - cqriala Rvinis didi boTli, romelic standartuli moculobis rva boTlis tolia (0,75) .
(metuzula iyo bibliuri personaJi yvelaze mxcovani, gadmocemiT man 969 weli icxovra.)
 mil-fuie (fr) - torti safuaris fenovani comisagan, aTqvefili naRebiTa da jemiT. torti SeiZleba iyos
cxarec, roca comis korJebs xorcisa da Tevzis sousiT kmazaven (fr, dan niSnavs “aTasfurclians”)

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 minestrone (ital) - sqeli wvniani bostneulisa da makaronis nawarmisagan damzadebuli.
 minioni (fr) - patara nugbari, magaliTad file minioni
 minioneti (fr) - 1) uxeSad dafqvili TeTri wiwaka; 2)xorcis patara naWrebi, momzadebuli
gansakuTrebuli wesiT.
 marini (iapon) - tkbili brinjis Rvino alkoholis dabali SemcvelobiT; ZiriTadad gamoiyeneba
iaponur samzareuloSi. (ix. sake)
 miso (iap.) - aWrili tofus pasta; gamoiyeneba miso Sirus momzadebisTvis.
 misoSiru (iap) - wvniani misosa da bulionisagan damzadebuli kerZi; mas xSirad sauzmeze
miirTmeven.
 moTuSva - xorcisa da sxv. momzadeba nel cecxlze, siTxis Zalian mcire raodenobiT, daxurul
qvabSi.
 mocarela (ital) - maRali konsistenciis italiuri yveli, gaxurebisas xdeba welvadi,(klasikuri
mosarTavi zedapiri picisTvis.
 mozelveini - sakmaod tkbili, TeTri Rvino germaniidan (md.mozeli germaniaSi.)
 moluski - moluskebis nairsaxeoba rbili mTliani taniT, segmentebis gareSe, gansxvavebiT
kiborCxalisnairebisagan da niJarebianebisagan. moluskebs ekuTvniT lokokinebi, xamanwkebi,
midiebi da kalmarebi da a.S.
 moreli, alubali - muqi mware alubali, romlisganac aduReben murabas da pudingebisTvis
amzadeben SigTavs.
 morni - yvelis sousi, rZisa da naRebisagan, mSrali dogvis damatebiT (filipe de morni (1549-
1623) anri IV Tanamedrove waerCinebuli didgvarovani).
 mortadela (ital) - msubuqad Sebolili sqeli italiuri Zexvi Ria vardisfer ferSi Roris qonis
CanamatebiT. zogjer mas aromatizeben oxraxuSiT, fistaSkebiT, wiwakiT, koriandris TeslebiTa da
mwvane zeTisxiliT; miirTmeven antipastoSi.
 marmarilos xorci - xorci cximiani myesebiT.
 mJavianoba - termini, romelic gansazRvravs Rvinis mJavianobis dones.
 musaka (berZ) - acxoben badrijanSi gamomcxvari xorcis farSi, zemodan
damatebuli yvelis sousiT.
 musemeni (fr) - 1) naRebiT areuli Tevzis an xorcis piure, 2) sousi, romelSic
naRebs amateben.
 musi (fr) - msubuqi fafuki kerZi, Cveulebriv JelatiniT, zemodan aTqvefili
naRebiT. musi SeiZleba iyos tkbili an cxare (mag Sokoladis musi, oragulis musi
da a.S...)
 mwyeris kvercxebi - qaTmis kvercxze samjer ufro patara zomis kvercxi, xSirad magrad
moxarSuls miirTmeven apetaizeris saxiT
n
 naxSirwylebi - mniSvnelovani energomatarebeli mkvebavi nivTiereba; naxSiris, wyalbadisa da
Jangbadis organuli komponenti (saxamebeli, Saqari da celuloza-naxSirwylebis jgufia)
 nam-pla (tail.) - Tevzis mariliani cxare sousi, gamoiyeneba kulinariaSi.
 nam-priki (tail.) - krevetebis cxare sousi; miarTmeven rogorc sakmazs.
 nan (ind) - tundurSi gamomcxvari brtyeli puri.
 nasturcia - mcenare (tropaeolum majus) sakvebisTvis vargisi foTlebiT, wiwakas gemoTi,
xasxasa yviTeli yvavilebiT, mas salaTebSi iyeneben. Teslebs amwnilebaen da iyeneben rogorc
kapersebs.
 naturaluri samzareulo - kulinariis saxeoba, romelic gamoiyenebs axal
produqtebs. Zalian zomierad gamoiyeneba cximebi, alkoholi, marili da Saqari
(Seiqmna antoni mozimanis mier 1947w sastumroSi dorCesteri. londoni)
 naCo (meqs.) - simindis wkiri, miirTmeven muxudos, pomidvrisgan da /an
xorcisagan momzadebul cxare sousTan erTad. romelic moyrilia gaxexili yveliT
da mosxmuli aqvs araJani an guakamole.
 naRebi - 1) rZis sqeli, cximiani nawili. ukeTesad rom aiTqvifos naRebSi
umateben gamasqelebel komponents (mag, Jelatins); 2) tkbili kerZi, romelic
Tavisi konsistenciiT gavs naturalur naRebs; deserti, romlis SemadgenlobaSic
Sedis naRebi(mag naRebis kremi, naRebis karaqi da a.S.); naRebis wvniani.
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 naRebis yveli - rbili advilad wasasmeli yveli.
 nem-nungi (vietn) - grilze damzadebuli Roris farSis burTulebi, salaTis foTolTan,
kitrTan da pitnasTan erTad brinjis qaRaldSi gaxveuli.
 nioki (ital) - makaronis nawarmi patara kleckebis saxiT, amzadeben
kartofilisgan an mananis burRulisgan.
 nori (iap) -zRvis wyalmcenaris nairsaxeoba, romelsac axmoben da presaven
Txel firfitebad; maTgan amzadeben suSis Sesaxvevs, romelic aseve
saWmelad gamoiyeneba.
 normandi, a la normandiulad (fr) -normandiul stilSi. kerZi vaSlebiT, kalvadosiTa da naRebiT.
 normandiuli sousi –Tevzis bulionisagan damzadebuli naRebis sqeli sousi.
 nuSis pasta - ix. marcipani
 nuti - Turquli barda (cicer arietinum). es aris ZiriTadi sakvebi produqti Suaaziur samzareuloSi,
gamoiyeneba iseTi kerZebis momzadebisTvis rogoricaa piure da falafeli.
 niuburgi - kiborCxalisebrTa momzadebisa da mrTmevis wesi, (gansakuTrebiT lobsterebisa da
kiborCxalebis) kerZis sousi mzaddeba xeresisagan, naRebisa da kvercxis gulisgan (gamoigona
Sef-mzareulma niu-iorkidan vengburgma, man Tavisi gvaris pirveli sami aso Secvala sityviT
“axali”)
o
 okra – mcenare (Hibiscus escuolentis), romelsac aseve uwodeben qalis TiTas an bamias;
popularuli bostneuli axloaRmosavleTisa da kreolis kulinariaSi
 oloroso - espanuri xeresis oqrosferi tkbili jiSi
 omleti - kvercxs Tqvifaven saneleblebTan erTad da wvaven cxel naReb karaqze Sesqelebamde.
zogjer Sewvis damTavrebamde masSi amateben SigTavs, magaliTad sokosa da yvels.
 orTqlis maduRara - didi gaxsnili WurWeli, nawilobriv avsebuli cxeli wyliT, romelSic aTavseben
qvabs, romlis Semadgenlobac orTqlze duRs. (frangulidan “ain marie” niSnavs “maris abazanas”)
 oso buko (it.) - cximian qoTanSi moTuSuli xbos fexebi tomatSi, RvinoSi da bostneulis sousSi;
Cveulebriv miirTmeven brinjiT, garnirebuli oxraxuSiT da limnis cedriT.
 ot kuizin (fr) - daxvewili samzareulo. saavtoro samzareulo. maRali donis kulinariuli xelovneba.
p
 pavlova (avstral.ax.zeland.) - nazi torti merenga aTqvefili naRebiTa da xiliT (daerqva ana
pavlovas saxeli-rusi ballerina (1882-1931)
 panzanela (it.) - gamxmari purisgan, pomidvrebisa da xaxvisagan damzadebuli salaTi.
 paprika - wiTeli wiwaka (capsicum annuum); mas yiduloben dafqvils da gamoiyeneben
garnirad, agreTve kerZebisaTvis aromatisa da feris misaniWeblad.
 parmezani (it.) - Zalian magari, mSrali yveli, romelsac gamoiyeneben italiur samzareuloSi
(parmidan, qalaqi italiis CrdiloeTSi)
 parfe (fr) - 1) gayinuli naRebisagan damzadebuli pudingi, 2) xilisa da nayinis fenovani deserti,
(miirTmeven maRal WiqebSi). 3) naRebiT narevi cxare xorcis paSteti,
 pastisi (fr) - abzindiT aromatizirebuli magari franguli liqiori,.
 pastrami - saqonlis cxare Sebolili xorci, romelic sunelebSi da Sav wiwakaSia amovlebuli.
Cveulebriv mas zolebad Wrian da mJave kitrTan erTad Wvavis purze buterbrodebs akeTeben.
 paSteti (fr) - sxvadasxva saxis xorcisa da Tevzis miqsis pasta, mwvaniliTa da zogjer alkoholiT.
 paSteti Sinaurulad - paSteti, romelic mzaddeba konkretuli mzareulis sakuTari receptiT.
 paelia (esp.) - zafraniT aromatizirebuli brinjis kerZi, romlis SemadgenlobaSi Sedis wiwilisa da
kiborCxalasnairTa xorci, Sorizo, barda da sxva bostneuli.
 pekani - priala yavisferi Txili (misisipi, a.S.S.)
 pekinurad, ixvi (Cin.) - mandarinis ixvis xraSuna tyavs blinebSi gaxveuls miirTmeven mwvane
xaxvTan erTad, kitriTa da sousiT xoi-Sin. TviT ixvis xorci ki calke moaqvT.
 pekinuri, stili - Cinuri samzareulos xuTi ZiriTadi stilidan erT-erTi. pekinuri samzareulo msubuqi
da delikatesuria.
 peperoni (it.) - konservirebuli tkbili wiwaka,
 pesto (it.) - pasta momzadebuli bazilikumis, yveli parmezanis, kedaris Txilis, nivrisa da zeiTunis
zeTis narevisagan.
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 petifuri (fr) - patara figuruli namcxvari an biskviti. arsebobs sxvadasxva variantebi: ubralo
petifurebi mSralia da ar aris morTuli. axali petifurebi es miniaturuli keqsebia, gayinuli marcepanis
kanfetebi da daSaqruli xili; tkbili petifurebi aperitivebad miirTmeva. (frangulidan Targmani
niSnavs patara keqsebs).
 pikalili - yviTeli marinadi damzadebuli dakepili bostneulis, mdogvisa da cxare saneleblebisagan.
 pikanturi - cxare, gemrieli.
 piperadi (fr) - kerZi damzadebuli moTuSuli pomidvrebisagan, espanuri wiwakisa, xaxvisa da
niorisagan, Sereuli aTqvefili kvercxiT. mzaddeba Zalian nel cecxlze.
 piSusxa “xreni” (rus) - jvarferebis ojaxis mcenaris (Cochlearia armoracia) msusxavi fesvebi,
Cveulebriv iyeneben gaxexili saxiT.
 pitta (berZ) - brtyeli, mrgvali orfenovani puri, romelsac Wrian da SigTavsiT avseben, “jibis puri “
 pitnis sousi - wvrilad daWrili baRis pitnisa alaos Zmrisa da Saqrisagan damzadebuli Txevadi sousi
; miarTmeven civad, Cveulebriv Semwvar TikanTan.
 pitna-balaxi (Mentha), romelsac uamravi nairsaxeoba aqvs; gamoiyeneba aromatis misacemad,
aseve garniris saxiT tkbil da cxare kerZebTan.
 pica (it.) - TefSis magvari comis forma, sxvadasxvagvari SigTavsiT, Cveulebriv es aris yveli,
pomidorebi da mwvanili.
 mocurave kunZulebi - patara namcxvari. merengisagan damzadebuli patara burTulebi, avleben
rZeSi da miirTmeven moxarSuli kremis sousSi.
 palenta (it.) - simindis sqeli fafa, mas wvaven an acxoben, miirTmeven xorcian kerZebTan.
(Zalian hgavs megrul Roms).
 pom anna (fr) - kartofils Wrian naWrebad da naRebis karaqSi amzadeben. Sedeged gamodis
mkvrivi perogi. miirTmeven daWrils (kerZi miuZRvnes anna de lionels, meore imperiis cnobil
pirovnebas, 1860)
 pom diuSesi (fr) -kartofilis piure kvrcxis guliTa da naRebis karaqiT. gragnilis forma micemuls
mas Semdgom acxoben.
 pom nuazeti (fr) -naRebis karaqSi amovlebuli kartofilis patara burTulebi.
 pom sote (fr) - moxarSul kartofils swrafad wvaven, Cveulebriv xaxv-SalotTan an bekonTan
erTad.
 pomadka - perogebze wasasmelad gankuTvnili aromatizirebuli Saqrisa da minanqris miqsi. misi
damoukideblad mirTmevac sasiamovnoa.
 ponCiki - tkbil an cxare SigTavss safuaris gareSe damzadebul Txel comSi wvaven fritiurSi.
 potaJi (fr) - naRebis sqeli wvniani.
 xorci TaTrulad - axlgazrda, umi saqonlis xorci umi kvercxis gulSi, Sekmazulia kapersebiT,
dagrexili xaxviT da oxraxuSiT.
 pot-o-feri (fr) -klasikuri kerZi dabal cecxlze moTuSuli saqonlis xorci bostneulTan erTad. Sedegad
miRebul bulions miirTmeven xorcis win (zusti Targmani”qoTani”, “moTuSuli qoTani”)
 praline - SaqarSi Semwvari nuSis an Txilis nugbari, winaswar wvrilad daWril pralines amateben
zogierT tkbil kerZSi, (kerZi gamoigona lasanma, marSal duplen-pralines Sef-mzareulma 1630)
 pretceli (amer) - mariliT moyrili mSrali krendeli, miirTmeven madis aRsaZravad, xSirad
ludTanac.
 princes, a la (fr) - asparagusis (satacuri) boloebis msgavsi garniri.
 pritikini - kulinariuli stili, romelsac ewoda natan pritikinis saxeli (1915-1985), is specialuri dietis
dacviT iRwvoda qolesterinis daklebisTvis, romelic uamrav daavadebas iwvevda.
 provansali - nivris maionezi provansulad
 provansali, a la (fr) - provansis stilSi (provincia safrangeTis CrdiloeTSi); kerZebi momzadebuli
pomidvriTa da nivriT.
 profitroli (fr) - safuaris comisgan damzadebuli patara tkbil- kremiani funTuSa, romelsac zemodan
Sokolads asxamen.
 proSuto (it.) - cxare, Sebolili wvrilad daWrili lori, Cveulebriv miarTmeven nesvTan da leRvTan.
 puan, a (fr) - termini, romelic gansazRvravs dabegvili xorcis (steikis) momzadebis xarisxs,
saSualod Semwvari dabegvili xorci vardisferi sisxliT.
 pudingi - msubuqi kerZi romlis ingredientebi areulia fqvilSi an cximSi, Cveulebriv mas acxoben
an amzadeben orTqlze; mag saSobao pudingi an iorkSiris pudingi.

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 pumpernikeli (germ) - Wvavis gaucreli fqvilisagan gamomcxvari puri. xSirad miirTmeven
rogorc kanapes, daWrils patara wreebad an kvadratebad.
 piure (fr) - nebismieri produqti sqeli da priala pastis saxiT. magaliTad piure wiwilasagan.
 piure nutisagan (berZ. da arab.) - piure momzadebuli nutisa da kunJutis Teslebis pastisagan.
xSirad miirTmeven pitas purTan rogorc apetaizers.
r
 ravioli (it.) - comis kvadratebi, farSirebuli xorciT, yveliT “rikoti” an bostneuliT (pelmenebis
msgavsi ram).
 ragu (fr) - moTuSuli kerZi.
 ragu kurdRlis (ing) - sakuTar sisxlSi da RvinoSi qoTanSi moTuSuli danawevrebuli kurdReli,
bostneuliTa da saneleblebiT.
 ramukini – 1) qoTanSi an specialur formaSi gamomcxvari cxare SeWamandi;
2) porciuli qoTani an porciuli forma.
 ratatui (fr) - moTuSuli bostneuli provansulad (pomidorebi, xaxvi, badrijani, wiTeli wiwaka da
cukini), Sekmazuli nivriTa da dafqvili Savi pilpiliT.
 remuladi (fr) - korniSonebiT, kapersebiT, anCousiTa da mwvaniliT Sekmazuli maioneziani sousi.
 rizoto (it.) - brinji, ukeTesia arborio, bostneulTan erTad(zogjer xorcTan da TevzTan). xarSaven
xorcis bulionSi sanam brinji ar Seiwovs mTel siTxes. garnirebulia daxexili yveliTa da
sakmazebiT.
 rizoto milanurad (it.) - brinji xaxvian bulionSi, romelic Sekmazulia zafraniTa da parmezaniT.
 rikota (it.) - TeTri, namiani, rbili yveli, romelic ZiriTadad momzadebulia rZis Sratisgan.
 rqovana - rqovana xis nayofi (ceratolina siliqua) mas fqvaven da iyeneben rogorc Saqris an
Sokoladis Semcvlels.
 rokfori (fr) - cxvris rZisgan damzadebuli, lurj myesebiani, naRebis msubuqi yveli (rokfori-raionia
safrangeTis CrdiloeTiT)
 romanoff/romanovi (fr) - 1) kitris garniri duqselis farSis SigTavsiT; 2) marwyvi danamuli liqior
kurasoSi, miirTmeven Santilis kremTan erTad.
(romanovebi -samefo dinastia, romelic marTavda ruseTs 1613-1917ww. bevri frangi mzareuli
uZRvnida Tavis kerZs saimperatoro gvaris warmomadgenlebs)
 rosso - vermutis tkbili vardisferi saxeoba.
 roti (ind) - puris saerTo saxelwodeba, gansakuTrebiT brtyeli puris, romelic mzaddeba Cipatis tipis
usafuaro comisagan. roti da dali aris Crdilo-induri samzareulos ZiriTadi elementi.
 rus, a la / rusulad - rusul stilSi, xSirad ase uwodeben “zalivnoi” anu labasxmul kerZebs
damzadebuls kiborCxalebisagan maioneziT an Sofruas sousTan. miirTmeven rusul salaTebTan.
s
 sabaioni (fr) - kvercxebis gulis, TeTri Rvinisa da Saqris narevs Tqvifaven da Rebuloben sqel,
fafuk deserts, miirTmeven Tbilad waagavs italiur zabaiones.
 sabaioni, sousi - kvercxis gulisa da cqriala Rvinis erToblivad aTqvefis Sedegad miRebuli sousi.
miirTmeven TevzTan.
 sadilisSemdgomi pitna - Sokoladi pitnis gemoTi, moarTmeven sadilis Semdeg yavasTan.
 savareni - rgolis formis safuaris comisagan gamomcxvari keqsi, romelSic aris kremi an
moxarSuli kremi da mosxmulia romiT (ewoda J.a.bria-savarenis saxeli (1755-1826), gastronomi
da mwerali)
 sakonditro kremi (fr.) - sqel moxarSul kremSi amateben kvercxis cilaSi
aTqvefil fqvils, ris Sedagadac Rebuloben kerZs romelic hgavs musს. kremi
inarCunebs formas tortebSi da desertebSi.
 sakonditro tomara - misi meSveobiT aformeben namcxvrebs kremiT, naRebiT da sxva.
 salamandra - vertikalurad ganlagebuli grili, romlis gaTbobac zemodan
modis; gamoiyeneba gavardisferebisTvis da zogierTi kerZis momzadebisTvis
 salaTi romeni - salaTis jiSi grZeli da “xorciani” foTlebiT.
 salmi (fr) -nanadirevis ragu RvinoSi; xSirad am kerZis momzadebas asruleben magidasTan
stumrebis Tvalwin.

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 salmi, sousi (fr) - salmisTan misarTmevi sousi: wveni, romelic gamoiyofa nandirevis moTuSvis
periodSi, ixsneba RvinoSi romelic areulia espanur sousTan.
 salsa (ital.esp.meqs.) - 1)sousi; 2)daCexili umi bostneulis miqsi, mirTmeuli rogorc axali Catni
salsa de pomodoro (ital).tomatis sousi salsa verde-vinugreti anCousiTa da kapersebiT an wvrilad
dakepili oxraxuSiT (esp. sityva sityviT”mwvane sousi”)
 samzareulos balaxebi – mwvanili (kerveli, niaxuri, estragoni, da Snit-xaxvi)
maT kepaven, ureven da gamoiyeneben kerZisTvis aromatis misacemad,
gansakuTrebiT omletebs, xorcs da sxvadasxva sousebs).
 samzareulo mansuri (fr) - kulinariuli stili, romelSic gamoiyeneba
dabalkaloriuli ingredientebi da romelic cvlis tradiciuli franguli samzareulos
cximian sousebs bostneulis piureTi da a.S. (Seiqmna miSel Jerardis mier, 1933;
“minceur” niSnavs tanads)
 sate (malaz) - xorcis an Tevzis kubebi bambukis Samfurebze. wvaven grilze
da miirTmeven sousTan sate.
 sate, sousi (malaz) - sqeli sousi gatexili Txilisa da limnis wvenisagan;
miirTmeven satesTan.
 saSimi (iap) - wvrilad daWrili umi Tevzi. miirTmeven daikonis bolokTan an
vasabisTan erTad.
 saSobao pudingi (ingl) - rTuli, orTqlze momzadebuli pudingi, romlis
SemadgenlobaSic Sedis gamxmari, axali da daSaqruli xili, tkbileuli, Txili,
kvercxebi, cximi da brendi. mas amzadeben Sobamde ramdenime TviT adre,
xolo Semdeg acxeleben.
 saqonlis xorci, a la mod (fr) - moTuSuli saqonlis an xbos xorci, daWrili
kubebiT, stafiloTi da xaxviT.
 saqonlis xorci, a la fisel (fr) - saqonlis xorcis file, romelic formis
SenarCunebis mizniT bawriT aris Sekruli, da momzadebulia magar bulionSi.
( ficelle niSnavs Toks)
 saqonlis xorci burgundiulad - xorci, romelic iTuSeba wiTel RvinoSi qoTanSi.
 saqonlis xorci velingtonurad - fenebad ganlagebuli da xaxvSi Semwvari
saqonlis file, RviZlis paSteti da soko, (kerZs uwodes hercog velingtonis saxeli-
britaneTis generali da premier-ministri)
 sacobiT gafuWebuli Rvino - Rvino, romelic gafuWda defeqtiani sacobis
gamo. Tu Rvino magrad aris gafuWebuli, is mwardeba da mas cudi suni aqvs.
 sevapCiCi (serb) - Zexvi kanis gareSe an xorcis burTula xorciani asortisagan,
romelic gadamuSavebulia wiTel wiwakasa da niorTan erTad.
 semolina (it.) - mkvrivi xorblis an uxeSad dafqvili brinjis marcvali;
gamoiyeneba makaronis nawarmisa da kerZebis momzadebisTvis
saxelwodebiT “kuskusi”
 siCuani - erTerTi wamyvani stili CineTis samzareuloSi. misTvis
damaxasiaTebelia cxare da tkbili kerZebi(siCuani aris provincia CineTis Crdilo-
dasavleTSi)
 slivovica – qliavis polonuri arayi
 soios sousi - mniSvnelovani ingredienti da popularuli sakmazi aRmosavleT-aziur samzareuloSi;
mzaddeba soios marcvlisa da wylisagan, sxva ingredientebis damatebiT(xorbali, Zmari, marili da
sxv), arsebobs soios Zmris mravali saxeoba, maT Soris iaponuri Soiu da Teriaqis sousi.
 soios xaWo - nazi xaWo, romelic momzadebulia soios marcvlisagan, mdidaria mineralebiTa da
proteinebiT (ix. aseve tofi)
 sosisebi - Sebolili patara Zexvebi saqonlisa da Roris xorcisgan damzadebuli. maT Cveulebriv
xarSaven da miirTmeven puris funTuSaSi rogorc hot-dogs; sul mcire zomis koqteilis sosisebs ki
rogorc apetaizer miirTmeven.
 stiltoni (ing) - naRebis cximiani yveli lurJi myesebiT, dRes misi mirTmeva miRebulia yvelis
langarze(dafa). tradiciulad ki stiltons magidaze mTlianad moitandnen Semdeg ki kovziT
akeTebdnen masSi CaRrmavebas, romelSic asxamdnen portveins da ise miirTmevdnen (stiltoni
sofelia centralur inglisSi)
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 sukiiaki (iap) - xorcis patara naWrebi, amzadeben magidasTan mcenareul zeTSi; stumrebs
TviTon gadmoaqvT saerTo Sesawvavi langaridan; kerZi “fondius” stilSi (“suki“ niSnavs
amoRebas, “iaki“ - grilze momzadebuls.)
 sumaxi (axl.aRm) - sunelia romliTac cxare kerZebs kmazaven, gansakuTrebiT qebabi.
 sundei/sandae - deserti sirofiani plombiri, TxiliTa da xiliT.
 sunTqva - Rvinis degustatorebis termini. “asunTqe” Rvino - niSnavs mieci mas Sevides kontaqtSi
haerTan, ris gamoc bokalebis Sevsebamde ramdenime wuTiT adre boTlidan gamoaqvT sacobi. es
aZlierebs bukets (surnels).
 surnelovani pilpili - wiwakis mcenaris Teslebi, agroveben da gadaamuSaveben Semdegnairad:
1) mwvane wiwakas agroveben, rodesac Teslebi jer kidev rbilia da mwvane, maT
Cveulebriv inaxaven marinadSi boTlebSi, magram zogjer axalsac iyeneben
2) Sav wiwakas agroveben, rodesac kani yviTldeba, xolo birTvi magrdeba. nayofs
axmoben, kans aZroben.
3) rogorc ki nayofi wiTldeba, zeda kans aZroben, xolo birTvebs axmoben da
Rebuloben TeTr pilpils. is aris ufro cxare da arc Tu ise aromatuli rogorc Savi.
 supreme, sousi (fr) - brinjis patara burTulebi an sendviCebi, ZmriT Sezavebuli da morTuli
nelmarilSi gamoyvanili umi TevziT an sxva delikatesebiT, xSirad Sexveulia noriSi.
 sufle (fr) – tkbili an cxare sousis narevi, romelSic amateben aTqvefili kvercxis cilas; TiTqmis
yovelTvis miirTmeven
cxlad, maSin roca civi tkbili sufle mzaddeba kvercxis cilis damatebiT (magaliTad xilis sufle,
yvelis sufle,Sokoladis sufle)
t
 tabasko - cxare patentirebuli sousi Cilis cxare wiwakasagan. yidian patar boTlebSi, tabaskoTi
kmazaven xorcsa da kvercxisagan damzadebul kerZebs, aseve koqteilebs (tabasko aris Stati
meqsikaSi)
 tamarindi (arab) - tamarindis xis nayofi, induri finiki; misi Savi rbilobi gamoiyeneba indur
samzareuloSi
 tanduri (ind) - Tixis Rumeli Ria TaviT.
 tapasi (esp) - cxare, msuye koqteilis SeWamandi. mas xSirad miirTmeven larnakSi, saidanac
stumrebi TviTon ideben TefSze.
 tapas–bari - ludis an koqteilis bari, sadac tapas miarTmeven.
 taramasalata (berZ) - naRebis rbili, vardisferi pasta, xizilaliT zeiTunis zeTiTa da nivriT;
Cveulebriv mas aperetivad mogarTmeven.
 tartari,sousi / TaTruli sousi - maionezis sousi magrad moxarSuli kvercxis gulebisagan, wvrilad
daWrili mwvane xaxvis, Snit-xaxvisa da kapersebisagan. miirTmeven TevzTan.
 tepaniaki (iap) - xorci, Tevzi da bostneuli, romlebsac magidaze wvaven (sityva sityviT “magidaze
Semwvari”)
 termidori - langustis an lobsteris recepti, romlebic gamomcxvaria niJarebSi kremis sousSi da
cxare mdogviT.
 ტkbil-mJave sousi - Cinuri samzareulos popularuli sousi damzadebuli
Saqrisgan, soios sousisagan, Zmrisa da limnisagan: Cveulebriv masSi
sisqisTvis amateben simindis fqvils.
 tkbili xorci - ase uwodeben kulinariaSi cxovelis Ciyvisa da kuWqveSa
jirkvlebs(Cveulebriv xbos an batknisas).
 tmini - aromatuli mcenaris (cuminum cyminum) momwaro pikanturi gemos
marcvlebi, farTod gamoiyeneba kulinariaSi, gansakuTrebiT indur bostneulTan,
meqsikur kerZebTan da aRmosavleT evrobis zogierTi saxeobis purSi.
 tortilia (meqs) - maisis brtyeli “gabrtyelebuli” puri, romelsac gragnilis formas
aZleven, avseben SigTavsiT, miirTmeven yvelis sousTan erTad.
 tofu (iap) - soios marcvlebisgan damzadebuli Zalian mkvebavi xaWo, waagavs
rbil yvels an gayinul moxarSul krems. es aris Zalian (“mgrZnobiare” produqti,
mas aqvs Tavisi msubuqi aromatic, samagierod swrafad iwovs misi
akomponimenti produqtebis an sousebis aromats).
 tuti-fruti (it.) - nayini daSaqtuli xiliT (zusti Targmani “yvela xili”)
89
 tuxini/tuxina (arab) - kunJutis marcvlebisagan damzadebuli pasta. (iTargmneba rogorc “dafqvili”
an “datexili”).
 taliatele (it.) - makaronis saxeoba. erTmaneTSi gadaxlarTuli grZeli zolebis saxiT.
u
 unagiri - xorcis didi amonaWeri saqonlis zurgidan.
 uZiro finjani - yavisa da saxva sasmelebis mirTmevis sistema, rodesac
stumrebs ufleba aqvT SezRudvebis gareSe avson TavianTi finjanebi
damatebiTi gadasaxadis gareSe.
f
 farSi - cxare SigTavsi
 farSireba - SigTavsiT avseba, mag farSirebuli ixvi.
 fattuSi (arab) - cxare salaTi pitas purisagan damzadebuli grenkebiT.
 faxlava (berZn. Turq - TafliT gaJRenTili, fqvilisgan damzadebuli sakonditro nawarmi nuSiTa da
tkbileuliT, tradiciulad faxlavas samkuTxedebad Wrian.
 fenxeli - didi xaxviseburi mcenare msubuqi abzindas gemoTi. mas TuSaven da sxva bostneulTan
erad miirTmeven an kepaven da salaTis mwvanilebs ureven; mcenaris bumbuliseburi totebi,
gamoiyeneba rogorc balaxi an garniri, gansakuTrebiT TevzTan; fenxelis aromatul Teslebs
amateben marinadSi.
 feta (berZ) - yveli (tradiciulad cxvris rZisagan momzadebuli), inaxaven spec.marinadSi) es aris
magari TeTri yveli mZaFmZafri mariliani gemoTi (“fetes“ niSnavs “blokebs, agurebs” an
“natexebs”, yvels jer agurebad Wrian, Semdeg ki SenaxvisTvis amzadeben).
 fetuCini (ital) - makaronis nawarmis Txeli da grZeli lentebi. romelic daWrilia 30sm sigrZis
zolebad.
 file (fr) - amonaWeri, xorcis an Tevzis msxvili naWeri Zvlebis gareSe, Cveulebriv saqonlis
saukeTeso nawili (mag.:bifSteqsi)
 file minioni (fr) - files patara mrgvali naWeri
 filo safuarisagan - qaRaldiviT Zalian Txeli firfitebi safuaris comisgan, romlebsac usvamen
karaqs da fenebad acxoben.
 filavi (Turq) - axloaRmosavleTis samzareulos kerZi; brinji sunelebiT, wiwila an Tevzi - yvelaferi
mzaddeba erTad.
 flavi (ind.) - filavis induri varianti, Cveulebriv mzaddeba wiwilis, cxvris an Tikanis xorcisagan,
sunelebiT.
 florentini - xilisa da Txilisagan damzadebuli Txeli mominanqro biskviti, erTi mxridan SokoladiT
mosxmuli; xSirad miirTmeven yavasTan erTad sadilis Semdeg.
 florentini, a la (fr) - florenciis stilSi (italiis qalaqi).kerZebi momzadebuli an morTmeuli mornis
sousiT da ispanaxiT (magaliTad wiwilis supremi a la florentin)
 fokaCe (ital) - brtyeli puri, gavs picas. mas xSirad usvamen karaqs nioris balaxiT da miirTmeven
Tbilad antipastosTan erTad.
 forestie, a la (fr) - kerZi, romelsac miirTmeven cximSi CaSvebuli sokoebiT.
 franJipani - kremi gaxexili nuSiT an patara namcxvari nuSis kremiT (ewoda italieli markiz
franJipanis saxeli, romelic me-16 saukuneSi cxovrobda parizSi. man gamoigona sunamo mware
nuSis aromatiT xelTaTmanebis Sesasxureblad.)
 franJipani, perogi - perogi safuaris comisgan jemTan, kremi franJipaniT, morTuli axali naRebiTa
da fistaSkebiT.
 franguli tostebi - kvercxSi danamuli Semwvari puris natexebi.
 frikadelebi - 1) tyis Txili an kerZi, romelic formiT an feriT tyis Txils waagavs; 2) xorcis patara
mrgvali nazi naWrebi, Cveulebriv batknis (amonaWeri an neknebi) 3) Roris subproduqtebis (guli,
filtvebi, da sxv.) farSisagan damzadebuli moTuSuli burTulebi sunelebiT.
 frikase - TeTri xorcis naWrebi mag.:wiwila, momzadebuli magar bulionSi, miirTmeven TeTr
sousTan erTad.
 friondizi (fr) - nugbari. magaliTad xili SokoladSi an petifurebi , romlebsac miirTmeven sadilis
Semded, yavasTan.
 frittata (it.) - omleti; kvercxebs wvaven orive mxridan. zogjer amateben bostneuls.

90
 fritto-misto (it.) - bostneulis asorti comSi, safuaris gareSe, Semwvari friturSi (zusti Targmani
“Semwvari narevi”)
 fuete (fr) - safuaris comisagan gamomcxavari fenovani firfita, tradiciulad samkuTxedad daWrili
firfitas formiT. gamoiyeneben sxvadasxva kerZebisTvis rogorc garekani, mag paSteti fuete.
 fukieni - Cinuri samzareulos erT-erTi stili. is cnobilia Tavisi gamWvirvale wvniani kerZebiTa da
zRvis produqtebiT (axla fukiens ewodeba fujiani es aris CineTis sanapiro provincia ix. aseve
kantonis, xoenanis, pekinis da siCuanis samzareuloebi).
x
 xamanwkebi - orlebliani moluskebi, romlebsac miirTmeven umad
 xamanwkebis soko - didi TeTri soko (pleurotis ostreatus) xamanwkebis msubuqi gemoTi.
 xaxvi-Sniti - xaxvis jiSi (Allium Schoenoprasum) wvrili, mwvane, aromatuli balaxi, xaxvisa da
nivris naTesavi, magram aramkveTrad gamoxatuli “Tavis” gareSe, samzareulos balaxebis erTerTi
ingredienti.
 xaxvi Saloti - patara yavisferi xaxvi (Allium ascalanicum).Zalian popularulia
frangul da aRmosavlur-aziur samzareuloebSi. (misi meSveobiT souss
aromatizeben)
 xalali (arab) - msubuqi xraSuna tkbileuli, dafqvili kunJutis marcvelebiT,
SaqriT, nuSiT da a.S.
 xilis piure - xilisa da kenkrisagan damzadebuli civi deserti aTqvefili naRebiT.
 xilis farSi (ing) - tkbili miqsi Savi mocxarisagan, vaSlebisagan da sxva
xilisagan, ufro xSirad brendisTan erTad. tradiciuli SigTavsi saSobao
perogisaTvis.
 xoenani - Cinuri samzareulos xuTi ZiriTadi stilidan erTerTi; misTvis
damaxasiaTebelia momJavo-tbili kerZebi (axla am provincias centralur
CineTSi ewodeba xenani)
 xoi-Sini, sousi (Cin) - tkbil-cxare sousi soios marcvlebisgan damzadebuli
nivriTa da sunelebiT; miirTmeven rogorc sakmazs, gansakuTrebiT kerZTan ”ixvi
pekinurad” da Roris xorcisagan momzadebul kerZebTan.
 xoki - germanuli TeTri Rvino reinvainis inglisuri saxelwodeba; rislingi da amave
jiSis sxva Rvinoebi (warmoSobiT germanuli qalaqidan xoxaimi).
 xorcis farSi - dakepili xorci saneleblebiT. gamoiyeneba rogorc SigTavsi.
c
 cedra - citrusis nayofis kani gulis gareSe; gamoiyeneba aromatizaciisaTvis.
 cvari - garniri koqteilebisTvis. bokalis zedapirs vasvelebT limnis wvenSi, Semdeg CavuSvebT
SaqarSi an marilSi
 cikori – 1) belgiuri an TeTri endiviumi (Cichorium intybus), bostneuli magrad daxveuli TeTri
foTlebiT, romelic SeiZleba daiWras wvrilad. mas umad iyeneben salaTebSi an xarSaven. cikoris
fesvebs texen da yavasTan ureven. is yavis magivradac gamoiyeneba. 2) (ing) xuWuWa endiviti
(Cichorium endivia), ispanaxis msgavsi bostneuli, cxare aromatiT.
 cintronela - ix. limonis balaxi.
 cisferi myesebi - cisferi obi (nadebi) cisfer an mwvane yvelSi (gorgonzola, rokfori, stiltoni da
sxva.)
 citrusi - citrusis xis nayofi-limoni, laimi, forToxali, greifruti, kumkvoi da sxva.
 comi safuaris gareSe - Txevadi comi safuaris gareSe; gamoiyeneba kulinariaSi. am comiT
amzadeben blinebs, vaflis, iorqSiris pudings, ponCikebs an mas gamoiyeneben rogorc kliars,
magaliTad kliarSi Tevzis momzadebis dros.
C
 Ca zo (vietn) - farSirebuli blinCikebi; blinebs farSireben dafqvili Roris xorciT, kiborCxalas
xorciTa da sokoebiT, axveven konvertad, wvaven, Semdeg salaTis foTolSi axveven vietnamis
pitniTa da miirTmeven sousiT nuok-Cumi (ix. nuok Cumi)
 Catni (ingl-ind) - sqeli, momJavo-motkbilo xil-bostneulis narevi ZmarSi, SaqriTa da saneleblebiT,
miirTmeven rogorc sakmazs xorcTan.

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 Cauderi (amer) - sqeli sup-piure an rZeSi moTuSuli kerZi, Cveulebriv zRvisproduqtebiT (ix.
aseve biski)
 Cedderi - gemrieli yvelis yvelaze popularuli jiSi, warmoSobiT soflidan Cederi, somerseti, inglisi.
 Cili - wiTeli espanuri wiwakis nairsaxeobis parkebi da Teslebi. romelic gamoiyeneba Zalian cxare
sunelad, gansakuTrebiT samxreT-aRmosavleT aziis, indoeTisa da meqsikis samzareuloSi. Cili
SeiZleba iyos wiTeli da mwvane. gamomSrali da fxvnilad gaxexili cnobilia kaienis
wiwakassaxeliT.
 Cinuri Cai - mwvane Cai - xSirad miirTmeven rZis gareSe (ix. Jasminis Cai)
 Cinuri niaxuri - ix. koriandri.
 Cipolata – 1) Roris sardelebi; 2) ragu an sousi sardelebiT
 Cop supi (Cin) - wvrilad daWrili xorci bostneuliT.
 Cou-meini (Cin) - qaTmis an saqonlis xorcis ragu Semwvari lafSiTa da mwvane bostneuliT.
S
 Savi pudingi (ing) - Roris Zexvi saneleblebiT romlis SigTavsia qeri, cxare xorci da a.S.
 Sampinioni (fr) - saWmelad gamosadegi soko
 Sarkuteri (fr) - 1) xorciani kulinariis maRazia.; 2) xorciani SeWamandi (nanadirevi, Sebolili lori,
saliami da sxv.)
 Sarlotka (fr) - xilis piuresagan damzadebuli cxeli gamomcxvari deserti gverdebze puris naWrebiT
an fenebad Cawyobili specialur formaSi. (daerqva dedofali Sarlotas saxeli, georg III meuRle)
 Satobriani (fr) – files nazi, cximiani naWeri, tradiciulad miarTmeven ori personas da magadaze
anawevreben. axlavs sousi saxelwodebiT bernaze.(kerZi gamoigona vikont de Satobrianis Sef-
mzareulma, 1768-1848, fr. diplomati, mwerali da gurmani.)
 Saurma (Turq) - 1) batknis dabasturmebuli xorci, momzadebuli salamandraze (gavarvarebuli
vertikaluri forma) iWreba wvril naWrebad, ixveva salaTis foTolSi kunJutis pastaSi da nutas
piuresagan da ideba lavaSSi; 2) Turquli kerZis doner qebabis libanuri varianti.
 Sededebuli naRebi - pasterizebuli rZisagan miRebuli naRebi, maT aciveben da tradiciulad
miirTmeven funTuSebTan da jemTan erTad naRebis Caize.
 Sefi - ufrosi mzareuli
 SiS-qebabi (Turq) - Cveulebriv batknis xorcis patara naWrebi Samfurebze momzadebuli.
 Snapsi (germ) - Crdiloevropuli aromatuli distilirebuli spiriti damzadebuli xorblisagan an
kartofilisagan, hgavs holandiur jins.
 Sniceli (germ) - xorcis wvrili naWeri, Cveulebriv wiwilis an xbos
 Soiu (iap) - iaponuri soios sousis popularuli nairsaxeoba; is naklebad mariliani da ufro msubuqia,
vidre cnobili Cinuri nairsa-xeobebi.
 Sotlandiuri funTuSa - rbili, mrgvali, fqviliT moyrili xorblis funTuSa.
 Sorizo (esp. meqs. port. it.) - cxare, loris Sebolili Zexvi, xSirad miirTmeven paeliasTan arTad.
 Sofrua (fr) - civi xorcisa da Tevzis kerZi Caciebuli Jelatinis sousSi, mzaddeba cxlad da
miirTmeva civad.
 Su – 1) safuaris comisgan damzadebuli patara msubuqi kombostos funTuSebi maT moarTmeven
rogorc apetaizeri. 2) safuaris comisgan damzadebuli patara msubuqi kremiani funTuSa
 Suteri - rTuli koqteili yinulis gareSe. miirTmeven patara WiqiT an sinjariT.
 Serbeti - 1) tkbili, aromatuli SuSxuna sasmeli; 2) xilis nayini;
3) gayinuli deserti xiliTa da TxiliT
 Semwvari Zexvi - Roris da xbos xorcisgan damzadebuli Zalian cxare Zexvi
q
 qalis TiTebi - TiTis formis patara biskvitis namcxvari (franguli igive “katis enebi” ) gamoiyeneba
tiramisus dasamzadeblad.
 qebabi-qabab-qebobi (Turq-ind.) - xorcis Tevzisa da bostneulis patara
naWrebi Samfurze momzadebuli.
 qoqosi – qoqosis palmis nayofis rbilobi, romelic saWmelad gamoiyeneba. mas
axmoben, wvrilad Wrian da iyeneben kariSi perogebSi, pudingebsa da
kanfetebSi

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 qokosis rZe - 1) siTxe qoqosSi, 2) qoqosis rbilobisa da qoqosis rZis
gadamuSavebuli miqsi, romelsac iyeneben rogorc sasmels, an rogorc produqts
aziur kulinariaSi.
 qoqosis kremi - qoqosis gadamuSavebuli rbilobisa da kokosis rZis sqeli miqsi,
iyeneben kariSi da aziurი samzareulos kerZebSi.
 qlorofili - substancia, romelic amwvanebs mcenareebs (z.T. berZnulidan
“mwvane foToli”)
 qolesterini - cximiani substancia, aRmoCenilia mxolod cxovelebSi,
xolesterinis maRalma donem SesaZlebelia gamoiwvios gulis Setevebi.
w
 wiwibura - ara fafa, ramed marcvleuli, romelic Sesabamisad aris moxarSuli.
mas aqvs Zlieri specifiuri gemo da xSirad gamoiyeneba Cinur, aRmnosavleT
evropul da ebraul samzareuloSi. wiwiburas fqvilisagan amzadeben blinebsa da
Rvezelebs.
 wm. Jakis niJarebi (fr) - sarWi naRebis sousSi, miirTmeven misive niJaraSi
kartofilis piuresTan erTad. (sarWis niJara piligrimebis simbolos warmoadgenda,
romlebic wm. Jakis akldamas naxulobdnen espaneTis CrdiloeTiT)
y
 yabayi - bostneuli TeTri SigTavsiT, hgavs cukinis
j
 jegeri (ing-ind) – muqi gauwmendavi Saqari Saqris lerwmisa an palmisagan damzadebuli.
gamoiyeneba indur samzareuloSi
h
 hagisi (Sotl) - tradiciuli Sotlandiuri kerZi, romlis SigTavsia Signeuloba da qeri sunelebiT. mas
amzadeben orTqlze an xarSaven.
 haiboli (amer) - 1) viski sodiTa da yinuliT, romelsac maRal WiqaSi miirTmeven; 2) nebismieri
alkoholuri sasmeli, areuli yinuliT da sodiT an imbiris eliT, morTmeuli maRali WiqiT; 3) Wiqis
forma, maRali swori waxnagiebiT.
 holandiuri sousi - kargad aTqvefili kvercxis gulebisgan damzadebuli cximiani sousi naRebis
karaqiT, limnis wveniTa an ZmriT.

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