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    Business Communication

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    bglhoney
    The document outlines the course structure for Business Communication at K L E F University's School of Management Sciences. The semester-long course is divided into 5 units covering key business communication skills like various types of business writing, report writing, presentation skills, telephone and email etiquette, and cross-cultural communication. It lists the textbook and reference books for the course.

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    Business Communication

    Uploaded by

    bglhoney
    62 views1 page
    The document outlines the course structure for Business Communication at K L E F University's School of Management Sciences. The semester-long course is divided into 5 units covering key business communication skills like various types of business writing, report writing, presentation skills, telephone and email etiquette, and cross-cultural communication. It lists the textbook and reference books for the course.

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    The document outlines the course structure for Business Communication at K L E F University's School of Management Sciences. The semester-long course is divided into 5 units covering key business communication skills like various types of business writing, report writing, presentation skills, telephone and email etiquette, and cross-cultural communication. It lists the textbook and reference books for the course.

    Copyright:

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    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    62 views1 page

    Business Communication

    Uploaded by

    bglhoney
    The document outlines the course structure for Business Communication at K L E F University's School of Management Sciences. The semester-long course is divided into 5 units covering key business communication skills like various types of business writing, report writing, presentation skills, telephone and email etiquette, and cross-cultural communication. It lists the textbook and reference books for the course.

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    of 1

    K L E F UNIVERSITY

    SCHOOL OF MANAGEMENT SCIENCES


    SEMESTER – I
    Course Code: KLMB 104
    Course title: Business Communication

    Unit 1 – Communication Models, Barriers in Communication, Business Correspondence:


    Principles of Effective Writing; Letter Writing; CVs and Applications; Memoranda; Business
    Claims and Responses; Business Proposals; Meetings, Agenda and Minutes.

    Unit 2 - Report Writing: Process, Structure and Layout; Types & Formats of Reports

    Unit 3 - Presentation Skills: Planning, Structure and Delivery; Strategies for successful speaking
    and listening.

    Unit 4 - Telephone and E-mail Etiquette: Basics of Telephone and E-mail Etiquette.

    Unit 5 - Cross-Cultural Communication: Cross-cultural issues which affect Communication


    across different Cultures.

    Text Book:

    Basic Business Communication, “Lesikar & Flatley” Tata McGraw-Hill Publishing Company
    Ltd

    Reference books

    Business Communication – Urmila Rai & S.M.Rai - HPH

    “Business Communication” Kitty O Locker, Stephen Kyo- Tata McGraw-Hill Publishing


    Company Ltd.

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