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    ZhangRésumé Final

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    Ivy Zhang
    Ivy Zhang has over 10 years of experience in banking, restaurant management, and event coordination. She holds a Bachelor's degree in Management from Arizona State University. She is currently the General Manager of Asian Grill in Sun Lakes, Arizona, where she oversees all restaurant operations, staff training, and budget management. Previously, she worked as a bank teller and server, demonstrating strong customer service and sales skills. She is fluent in Chinese and has extensive experience recruiting, training, and managing restaurant staff.

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    ZhangRésumé Final

    Uploaded by

    Ivy Zhang
    24 views1 page
    Ivy Zhang has over 10 years of experience in banking, restaurant management, and event coordination. She holds a Bachelor's degree in Management from Arizona State University. She is currently the General Manager of Asian Grill in Sun Lakes, Arizona, where she oversees all restaurant operations, staff training, and budget management. Previously, she worked as a bank teller and server, demonstrating strong customer service and sales skills. She is fluent in Chinese and has extensive experience recruiting, training, and managing restaurant staff.

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    Ivy Zhang has over 10 years of experience in banking, restaurant management, and event coordination. She holds a Bachelor's degree in Management from Arizona State University. She is currently the General Manager of Asian Grill in Sun Lakes, Arizona, where she oversees all restaurant operations, staff training, and budget management. Previously, she worked as a bank teller and server, demonstrating strong customer service and sales skills. She is fluent in Chinese and has extensive experience recruiting, training, and managing restaurant staff.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    24 views1 page

    ZhangRésumé Final

    Uploaded by

    Ivy Zhang
    Ivy Zhang has over 10 years of experience in banking, restaurant management, and event coordination. She holds a Bachelor's degree in Management from Arizona State University. She is currently the General Manager of Asian Grill in Sun Lakes, Arizona, where she oversees all restaurant operations, staff training, and budget management. Previously, she worked as a bank teller and server, demonstrating strong customer service and sales skills. She is fluent in Chinese and has extensive experience recruiting, training, and managing restaurant staff.

    Copyright:

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    of 1

    Ivy Zhang

    PROFESSIONAL SKILLS
     Leadership
    Experience  Fluent in Chinese  Event Coordinator
     Communication  Team Manager  Advertising
     Banking  POS restaurant systems  Trainer
    EDUCATION
    Bachelor of Arts, Management Tempe, AZ Graduation date: May
    W. P. Carey School of Business 2011
    Arizona State University

    ACHIEVEMENTS AND CERTIFICATES


    January 2009-November
    Teller/Shop Certificate, JP Morgan Chase Chandler, AZ 2010
     Top PVC (quota) Banker
     Teller of the month

    WORK & VOLUNTEER EXPERIENCE


    General Manager, Asian Grill Sun Lakes, AZ June 2005-Present
     Recruit and train cashiers and servers
     Develop and oversee the catering program
     Improve overall cost control and oversee annual budget
     Develop new menu items that have been adopted throughout the business
    Server, Great Wok Restaurant Ahwatukee, AZ March 2007-May 2009
     Trained and staffed cashiers and servers
     Handled with customer complaints while maintaining an exceptional customer service
    Bank Teller, JP Morgan Chase Buenos Aires, Argentina July 2006-July 2008
     Cross-sell banking services and products to clientele
     Analyzed financial statements and pertinent information to determine prospective
    customers
     Generated a large customer database

    REFERENCES
    Christian Knight
    Branch Manager of Chase Bank  
    (480)890-6094

    Jason Buchanan   
    Branch Manager of Chase Bank  
    (480)354-0637

    Jane Liu
    Owner of Great Wok
    (480) 706-5000

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