CHAPTER 1- AN OVERVIEW OF THE MANAGEMENT PROCESS

THE MANAGEMENT PROCESS

The management process is universal. It is used in the business, in the

practice of one’s profession and even in running his day to day personal affairs.
Knowledge of this process assures nurses of smooth functioning of their units in
attaining their goal of quality care through the judicious use of available human and
materials resources within a specified time.

While planning is the first function, one must recognize that it permeates into
other functions, which are dependent on it. Forecasting estimates the future; setting
objectives determine the results to be achieved; developing and scheduling
programs define activities needed within a set time fram; preparing the budget
allocates tools and resources while establishing policies and procedures define the
course of action and standards.

Organizing establishes formal authority. It sets up the organizational

structure by identifying groupings, roles and relationships within the agency. This is
depicted in an organizational chart. Job descriptions define the qualifications and
scope of responsibilities, relationships and authorities of personnel. Staffing
includes determining the staff needed, thus developing and maintaining staff
pattern. Staffing would include determining the number of staff needed and staffing