What do I want?

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 Full Customer Experience

Brand: The fundamental link between all aspects of experience

 DataPortability
Philosophy
The DataPortability Project maintains:
• You should be able to decide what you do with that data
and how it gets used by others
• Open Source solutions are preferred to closed source
proprietary solutions
• Bottom-up distributed solutions are preferred to top
down centralized solutions

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http://www.DataPortability.org.
AppExchange

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 Ping
• Many web resources provide mechanisms for subscribing
to changes in their content. However, this change
information is only made available via a polling
mechanism.

• A number of people have proposed mechanisms for

subscribing to updates to pages or feeds, however, a
missing element of all these proposals is a subscription
mechanism. Sadly, this means that every site supporting
this feature will likely end up with a different 5
implementation.
http://groups.google.com/group/getpingd
 APML
• APML (Attention Profile Mark-up Language) allows users to share their
own personal Attention Profile in much the same way that OPML
allows the exchange of reading lists between News Readers. The idea
is to compress all forms of Attention Data into a portable file format
containing a description of ranked user interests.

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Trackr

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 ‘Dropbox’
• Drop files into ‘webapp’via client

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 Focus
• Multitasking is the fastest way to mediocrity
• - Cheryl Smith

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