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BRAND IDENTITY SYSTEM

Presented by:
Sehar Zia Chaudhry
Arouba Lodhi
Amna Mullick
 VISION
To make mobile communications a way of life
and be the customers’ first choice.

 MISSION
To meet the mobile communication needs of
customers through:
Error-free service delivery
Innovative products and services
Cost efficiency
Unified Messaging Solutions
BRAND IDENTITY PERSPECTIVES

 Brand as a product

 Brand as organization

 Brand as a person

 Brand as a symbol
BRAND AS A PRODUCT

 PRODUCT SCOPE
Airtel provides telecommunication services

 PRODUCT ATTRIBUTES
Good Coverage
User Friendly
Technologically advanced
Power to connect people
Makes communication easy
 Quality/Value:
Connectivity
Network
Value Added Services
Clarity of Sound
Customer service

 Association with Users

 Link to a country or Region


BRAND AS ORGANIZATION

INNOVATION
 First to launch cellular service in Delhi
 First operator to revolutionize the concept of
retailing with the inauguration of Airtel
Connect(exclusive showrooms)
 First to provide roaming facility
 First to introduce a wide array of value added
services
 Customers First Approach

 Perceived Quality—”number one” syndrome

 Presence and success

 Society/Community Orientation
BRAND AS A PERSON

 BRAND PERSONALITY:
 Trustworthy
 Friendly
 Empathetic
 Youthful
 Innovative
 Trendsetting
 Exciting
 Competent
BRAND AS A SYMBOL
 The Airtel Brand image is created through
consistent application of a carefully developed
visual identity

 Airtel visual identity helps to create instant


brand recall and strengthens the relationship
that it audience have with it

 The Airtel visual identity has different elements


that work together to create a strong and
consistent brand
Airtel logo is a strong, contemporary and
confident symbol for a brand that is always
ahead of the rest

Airtel’s catchy signature tune


The identity structure
CORE IDENTITY
 Functionality and efficiency
 Fully integrated telecom player offering end
to end solutions
Wireless services , telemedia service,
enterprise services, passive infrastructure
services.
 Leadership, performance and dynamism
EXTENDED IDENTITY

 Brand personality
 Logo
 Brand ambassadors
 Product innovations
 Tag lines & slogan
 Social involvement
 Leadership in business
 Signature tune
LOGO
ENDORSEMENTS

 A R Rehman
 Shahrukh khan
 Sachin Tendulkar
 Saif Ali khan And Kareena Kapoor
TAGLINES

 "the power to keep in touch”


 “power to touch tomorrow’
 "Live every moment”
 "Express yourself"
FIRST MOVER ADVANTAGE / PRODUCT INNOVATIONS

Life time validity product

Hello TunesRing Back Tones


SOCIAL INVOLVEMENT

 CAMPAIGNS
Airtel Delhi half marathon
Airtel health campaign
Leadership campaign
Quality time campaign

 Customer care centers


VALUE PROPOSITION

 FUNCTIONAL BENEFITS
o Pre paid and Post paid
o Broad band connection
o Digital TV
o Fixed line
o Business users
 EMOTIONAL BENEFITS
o Positive feelings
o Love
o Belonging
o Comfort
 SELF-EXPRESSIVE BENEFITS
o “Express yourself”
o BHARTI ad campaign

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