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Unit 1

Chapter 4
Changing Technology , effective communication &
Industrial Relation Management

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What are the ripples created by
new technologies in industries?
Fear of Unknown.
Loss of job.
Panic reaction.
Inferiority complex & depression.
Lead to strikes, temperorary shut downs.
Lack of attachment.

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What are the problems of new
technology & industrial relation?
Educate the employees.
Inform them disadvantage of remaining static.
Reduction of cost.
Prior training .
Wage structure
Working environment to be bettered.

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Describe type of communication
suitable for better industrial
relation?
Downward communication
Upward communication
Horizontal Communication

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State advantage of written
communication in an industry
Reduces chances of rumour.
Use as reference fir the future.
Saves time
Short in nature.
Can be used in court of law if need arises.

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How to make effective
communication?
Message to be short.
Language to be understood by all.
Understand the intelligent levels of the receiver
Suitable mode to be used.
Communicate well in advance

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