Dps Org Culture

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What is Organizational Culture?

• A system of meaning shared by the


organization’s members
• Cultural values are collective beliefs,
assumptions, and feelings about what things
are good, normal, rational, valuable, etc.
Culture’s Overall Function

Culture is the social glue that helps hold an


organization together by providing
appropriate standards for what employees
should say or do.
Stories
Stories Rituals
Rituals

How
How Employees
Employees
Learn
Learn Culture/
Culture/
How
How it
it is
is “reinforced”
“reinforced”

Material
Material
Language
Language
Symbols
Symbols
Prentice Hall, 2001 Chapter 17 3
Organizational Culture
Functions Liabilities

 Controlling behavior  Blocking mergers

 Defining boundaries  Inhibiting diversity

 Conveying identity  Inhibiting change

 Promoting commitment  Blocking acquisitions

Prentice Hall, 2001 Chapter 17 4


What Is Organizational Culture?

• Innovation and risk taking (3M)


• Outcome orientation (Bausch & Lomb)
• People orientation (SWA)
• Aggressiveness (Microsoft)
• Family-friendly (SAS Institute)

Prentice Hall, 2001 Chapter 17 5


How Organizational
Cultures Form
Philosophy Top
of the Management
Organization’s
Founders:
Organizational
Ben & Jerry,
Selection Culture
Herb Kelleher,
Bill Gates

Socialization

Prentice Hall, 2001 Chapter 17 6


Do Organizations Have Uniform
Cultures

Dominant Subcultures
Culture
Core
Values

Prentice Hall, 2001 Chapter 17 7

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