Assertiveness is about establishing your integrity and why you have a right to express your own

values, opinions and implement the requirements of your job. It is also about being able to ask
for information or assistance, take appropriate time to reach conclusions, or even change your
mind without feeling that such a request undermines your position in the team. Team
assertiveness is about recognising that as humans we all capable of make mistakes or missing
targets and that these issues can be more easily rectified in a positive rather than a negative
working atmosphere. Assertiveness is about understanding how a situation will affect others and
working out how you can address their concerns and questions in order to ensure they understand
why you are making the statement, or decision especially when they do not have any role in the
decision making process.