Professional Documents
Culture Documents
Scannable Resume
Scannable Resume
Scannable Resume
Education
North Dakota State University
B.S. in Hospitality and Tourism Management
Minor in Business Administration
December 2012
Related Courses
Front Office Management, Tourism/Travel Management, Foundations of Management, Resort
and Spa Operations, Hospitality Industry Management Strategies
Internship
Hilton Garden Inn, Fargo, ND, Summer 2011
Assisted General Manger with everyday tasks
Helped Sales Manager with marketing project
Helped perform front desk and housekeeping duties
Work Experience
Wingate by Wyndham, Fargo, ND, 2010-Present
Guest Service Representative/ Front Desk
Trained new Guest Service Representatives
Prepared and served guest socials
Received and resolved guest complaints
Utilized Opera and MSI Reservation Systems
Heidi Sperling
4884 21st Ave SW Apt.108
Fargo, North Dakota 58103
Cell: (507)766-0875
Activities
Hospitality Student Association, 2010-Present
Active Member
References
Patrick Ragan
General Manager
Wingate by Wyndham
(701)281-9133
Kaye Ternes
Assistant Ticket Manager
NDSU Athletic Office
(701)231-6348
Jeff Huges
Assistant Store Manager
Hy-vee Grocery Store
(507)354-8255