Management

Information
System
Janashakthi
Insurance PLC
Management Information System

Janashakthi Insurance PLC

Student’s Name
Department of Industrial • Mr. Chathura Gunarathne
Management, • Mr. Shashin Wijenayake
Faculty of Science, • Mr. Harindra Perera
University of Kelaniya, • Ms. Shashiprabha Perera
Sri Lanka
• Mr. Sifar Ahmed
 JANASHAKTHI INSURANCE PLC

ESTABLISHED IN
COMPOSIT INSURANCE
1994
COMPANY

A PUBLIC QUOTED CURRENT MARKET POSITION

COMPANY SINCE 2008 GENERAL INSURANCE No.3
LIFE INSURANCE No.5

Vision
To be the No.1 Insurance
Company in Sri Lanka exceeding
service standards
AVIVA / NDB AMANA TAKAFUL
INSURANCE INSURANCE
CEYLINCO ASIAN ALLIANCE
INSURANCE INSURANCE
CHARTIS
ALLIANZ INSURANCE MBSL
INSURANCE INSURANCE

CONTINENTAL INSURANCE
SRI LANKA
INSURANCE COMPANIES
INSURANCE
IN SRI LANKA

CO-OPERATIVE LOLC
INSURANCE JANSHAKTHI INSURANCE
INSURANCE

HNB PEOPLE’S
INSURANCE INSURANCE

SANASA UNION
INSURANCE ASSURANCE
CLAIMS DEPT
FINS MAIN
SCREEN

MIS
SCREEN
SOME OF THE REPORTS THAT MIS PROVIDE

FLOOD DET AILS-2010 (COMPANY WISE)

160,000,000.00
A M O U N T S (R S .)

140,000,000.00

120,000,000.00

100,000,000.00

80,000,000.00

60,000,000.00

40,000,000.00

20,000,000.00

COMPANY
SOME OF THE REPORTS THAT MIS PROVIDE (cntd)
Major Modules of FINS

• Finance
• General Insurance
• Human Resource Development
• IT department
• Life Insurance
• MIS
• Marketing
Finance Module

• Accounting
Cash book
Debtor/creditor details
Final accounts
• General Ledger
• Reporting
General Insurance Module

• Insurance premium details

• Customer details
• Claim details
• Due payments, etc
Human Resource Development Module
IT Module

• Insurance Administration
Management System
• Claims Management Systems
• Policy Management System
• User Management System
• Auditing
Life Insurance Module

• Actuarial
• Group Underwriting
• Life Claims
• Life Management
• Life Re-Insurance
• Life Underwriting
• Policy Servicing
MIS Module

• Financial Analysis
 Reports
 Setups
 Transactions
• Market Research
 Reports
 Setups
 Transactions
Marketing Module

• Branch office staff (reports)

• Branch / Head Office staff (reports)
• Brand management
• Customer relationship management
(CRM)
• Field sales management
• Marketing management
• Marketing services
Shortfalls of MIS

Since the system is maintained by internal IT

department we have been able to minimize
gaps in the system. Though there are some
gaps which is not affect the main business.
•HRM
– No centralized place or system to put learning
materials
– No online evaluation system
– No knowledge base
Shortfalls of MIS Continued…
• Link between calls is missing. There is
a problem of retaining caller provided
information
• Unable to do online analytical
processing (OLAP) and do data mining.
• User access to the system is not
flexible
• Wrong financial ratios being calculated
in some senarios
Shortfalls of MIS Continued…
• When the system is down for some
period of time, the users would have to
work manually.
• The system is not available for mobile
assessors who visit customers to
assess their claims.
• Need for re-entering data from one
component to another
• Receive insured party identification
information via the internet
Security of MIS

• Security of the Building & Area

• Security of the Actual Area
• Security of the Network
Structure
• Security of the Server
Physical Security
• BUILDINGS
 Doors & Windows
 Locks & Keys
 Alarm System
 Emergencies
• OFFICES
• NETWORK & SERVER
 Backup / Restore
 Routers – Firewalls – Switches
 Encryption
 Security Codes
 Security Monitors
 Bio Metric Security