KHARAFI NATIONAL

JOB DESCRIPTION
Title Systems Engineer Job Classification Number A 00343
Information
Department /Project Job Family Name Information Technology
Technology
Senior Systems
Reports to Effective Date 01 Jan 2005
Engineer

MAIN PURPOSE OF JOB

To provide support to Company’s end users by maintaining computer network integrity, troubleshooting, repairing system
faults and setting up and installing hardware and software systems

JOB OBJECTIVES

1. To maintain the network, software and hardware in Head Office and various project locations.

2. To maintain effective relationships with suppliers and end users

3. To manage the Help Desk for all end user issues.

4. To develop and maintain a network usage tracking system

5. To maintain an awareness of new developments and technologies in Information Technology

6. To install computer equipment and its peripherals both for full network set-up and for end user work stations

ESSENTIAL WORK ACTIVITIES

• PR / Developing Relationships • Using Machinery / Equipment / Vehicles

• Planning / Implementing • Handling
• Designing / Problem Solving • Representing / Selling
• Writing / Drawing • Performing Physical Tasks

SAFETY AND QUALITY RESPONSIBILITIES

• Maintain standards of safety and comply with Company’s Health, Safety & Environment Management System
requirements.
• Take reasonable care of own health and safety and that of others in the workplace.
• Follow and maintain Company standards of Quality in accordance with Company Quality System requirements

EDUCATION, SKILLS AND EXPERIENCE

Essential:
• A 4 Years Bachelors Degree
• Knowledge of IT system Hardware
• Networking
• Microsoft product range
• Cisco
• 4 to 6 Years of Work experience in Computer Systems and Networks with experience in Network set-up and
maintenance, Computer set-up and application installation and troubleshooting
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KHARAFI NATIONAL

JOB DESCRIPTION
Title Systems Engineer Job Classification Number A 00343
Information
Department /Project Job Family Name Information Technology
Technology
Senior Systems
Reports to Effective Date 01 Jan 2005
Engineer

Desirable:
• Knowledge of Electronics and Microprocessors
• Knowledge of telephones and PABX operation and installation
• Computer Hardware and Maintenance

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