Six Sigma

UDAYVEER SINGH
ROLL NO. 042
 HISTORY OF

It is a business management strategy.

It is developed by motorola , USA in 1981.
Six Sigma Definitions
 Business Definition
 A break through strategy to significantly improve
customer satisfaction and shareholder value by
reducing variability in every aspect of business.
 Technical Definition
 A statistical term signifying 3.4 defects per million
opportunities.

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 Six Sigma

A scientific and practical method to achieve

improvements in a company

Scientific:
• Structured approach. “Show me
• Assuming quantitative data. the data”
”Show me
the money” Practical:
• Emphasis on financial result.
• Start with the voice of the customer.
 Where can Six Sigma be applied?

Service
Design
Management

Purchase

Administration Six Sigma

Methods Production

IT
Quality
Depart.
HRM
Sigma Defects Per Million Rate of
Level Opportunities Improvement
1 690,000
2 308,000 2 times
3 66,800 5 times
4 6,210 11 times
5 230 27 times
6 3.4 68 times

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‘Six Sigma’ companies
 Companies who have successfully adopted ‘Six Sigma’
strategies include:
LEVELS OF SIX SIGMA
Three levels of Six Sigma
1. Yellow belt
2. Green belt
3. Black belt
Certificate of six sigma is given by AMA.
Six-Sigma - A “Roadmap” for improvement

Define Select a project

Measure Prepare for assimilating information

Analyze Characterise the current situation

Improve Optimize the process

Control Assure the improvements

DMAIC
Improvement

cycle
PDCA cycle

Plan

Act Do

Check

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Benefits of Six Sigma
Generates sustained success
Sets performance goal for everyone
Enhances value for customers;
Accelerates rate of improvement;
Promotes learning across boundaries;
Executes strategic change

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THANK YOU