Susan W.

Eaton
14 Any Street
Brooklyn, NY 22222
someone@example.com
(718) 555-5555
OBJECTIVE
 Dedicated, service-focused professional seeking to transition into healthcare as a nursing
assistant.

 Highly motivated to launch nursing career; future goals include education leading to NA
certification and, ultimately, an RN license.

 Reliable worker with the ability to quickly learn new concepts and skills.

 Backed by a solid work history, reputation as a team player and passion for helping others.

 Background includes experience caring for terminally ill cancer patient.

 Current on all immunizations (including tuberculosis and hepatitis B).

WORK EXPERIENCE
Waitress
8/2005 – Present, ABC Restaurant, Brooklyn, New York
 Received "exemplary" and "exceeds expectations" ratings on all performance reviews.
Cited for excellence in interpersonal communications, teamwork, customer service,
flexibility and reliability.

 Demonstrated the ability to interact with customers from diverse cultures and
backgrounds.

 Transformed "difficult" customers into loyal, repeat guests by leveraging strengths in

premium service delivery and ability to find win-win resolutions.

 Commended for multitasking abilities; frequently assigned the largest section of restaurant
during peak dining hours.

 Recognized for superior performance and dedicated service commitment through four-time
awards as "Employee of the Month."

Primary Care Provider

6/2003 - 3/2004, Brooklyn, New York
 Shared joint responsibility (along with mother) for the care of terminally ill grandparent
suffering from cancer.

 Learned the basics of assessing patient vital signs under the tutelage of home healthcare
nurse.

 Assisted home nurse and hospice staff with all aspects of daily care, including bathing,
feeding and dressing.

 Helped to ensure grandparent’s last year was as comfortable, dignified and enriching as
possible.
AFFILIATIONS
10/2003-present: Humane Society, Volunteer
1/2001-1/2002: Big Brothers, Big Sisters of Brooklyn and Queens
SKILLS
 MS Word

 MS Excel

 MS Outlook

 Activities of Daily Living (ADL)

 Quality Patient Care

ADDITIONAL INFORMATION
Available for all shifts, extended hours and weekend assignments.