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    Generic Framework

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    Khirullah Abdul Hamid
    This document outlines a framework for quality management that includes commitment from top management, establishment of a quality policy and manual, management reviews, and a quality management system adhering to ISO 9001:2008 standards. It details process improvement methodologies like Six Sigma, Lean Six Sigma, Total Productive Maintenance, Plan-Do-Check-Act, and Risk Management that feed into the quality management system, along with tools like statistical techniques, internal quality audits, corrective and preventive action, key performance indicators, and Kano metrics to ensure continuous improvement.

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    Generic Framework

    Uploaded by

    Khirullah Abdul Hamid
    12 views1 page
    This document outlines a framework for quality management that includes commitment from top management, establishment of a quality policy and manual, management reviews, and a quality management system adhering to ISO 9001:2008 standards. It details process improvement methodologies like Six Sigma, Lean Six Sigma, Total Productive Maintenance, Plan-Do-Check-Act, and Risk Management that feed into the quality management system, along with tools like statistical techniques, internal quality audits, corrective and preventive action, key performance indicators, and Kano metrics to ensure continuous improvement.

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    This document outlines a framework for quality management that includes commitment from top management, establishment of a quality policy and manual, management reviews, and a quality management system adhering to ISO 9001:2008 standards. It details process improvement methodologies like Six Sigma, Lean Six Sigma, Total Productive Maintenance, Plan-Do-Check-Act, and Risk Management that feed into the quality management system, along with tools like statistical techniques, internal quality audits, corrective and preventive action, key performance indicators, and Kano metrics to ensure continuous improvement.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    12 views1 page

    Generic Framework

    Uploaded by

    Khirullah Abdul Hamid
    This document outlines a framework for quality management that includes commitment from top management, establishment of a quality policy and manual, management reviews, and a quality management system adhering to ISO 9001:2008 standards. It details process improvement methodologies like Six Sigma, Lean Six Sigma, Total Productive Maintenance, Plan-Do-Check-Act, and Risk Management that feed into the quality management system, along with tools like statistical techniques, internal quality audits, corrective and preventive action, key performance indicators, and Kano metrics to ensure continuous improvement.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 1

    The Framework

    Top Management
    Commitment to
    Quality Improvement

    Quality Policy
    Quality Manual
    Management Review

    Quality Management System


    ISO 9001 : 2008
    Supply Chain
    Statistical Technique
    Process Risk Management Six Sigma
    Improvement IQA
    Methodologies CAPA KPIs
    Lean Six Sigma Etc.. Kano Metric
    TPM Design of Experiment (DOE)
    Kaizen Failure Mode Analysis (FMEA)
    PDCA Design for Six Sigma (DFSS)
    RCA Quality Function Deployment (QFD)

    Training, Mentoring & Coaching


    1

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