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    A Study On DEALERS SATISFACTION With Special Reference To MRF LTD Vadavathoor, Kerala Questionnaire

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    Nissar Ahammed
    This document appears to be a questionnaire for dealers of MRF Ltd tires. The questionnaire asks dealers about their experience, length of time dealing with MRF, opinions on quality, factors for becoming a dealer, credit terms, promotional activities, pricing, preferred promotions, quality and timing of deliveries, other companies dealt with, expected factors, complaints, customer recommendations, and suggestions to improve quality. In total, it contains 16 multiple choice or open-ended questions to collect feedback from tire dealers on various aspects of dealing with MRF Ltd.

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    A Study On DEALERS SATISFACTION With Special Reference To MRF LTD Vadavathoor, Kerala Questionnaire

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    Nissar Ahammed
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    This document appears to be a questionnaire for dealers of MRF Ltd tires. The questionnaire asks dealers about their experience, length of time dealing with MRF, opinions on quality, factors for becoming a dealer, credit terms, promotional activities, pricing, preferred promotions, quality and timing of deliveries, other companies dealt with, expected factors, complaints, customer recommendations, and suggestions to improve quality. In total, it contains 16 multiple choice or open-ended questions to collect feedback from tire dealers on various aspects of dealing with MRF Ltd.

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    This document appears to be a questionnaire for dealers of MRF Ltd tires. The questionnaire asks dealers about their experience, length of time dealing with MRF, opinions on quality, factors for becoming a dealer, credit terms, promotional activities, pricing, preferred promotions, quality and timing of deliveries, other companies dealt with, expected factors, complaints, customer recommendations, and suggestions to improve quality. In total, it contains 16 multiple choice or open-ended questions to collect feedback from tire dealers on various aspects of dealing with MRF Ltd.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    40 views2 pages

    A Study On DEALERS SATISFACTION With Special Reference To MRF LTD Vadavathoor, Kerala Questionnaire

    Uploaded by

    Nissar Ahammed
    This document appears to be a questionnaire for dealers of MRF Ltd tires. The questionnaire asks dealers about their experience, length of time dealing with MRF, opinions on quality, factors for becoming a dealer, credit terms, promotional activities, pricing, preferred promotions, quality and timing of deliveries, other companies dealt with, expected factors, complaints, customer recommendations, and suggestions to improve quality. In total, it contains 16 multiple choice or open-ended questions to collect feedback from tire dealers on various aspects of dealing with MRF Ltd.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
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    A Study on DEALERS SATISFACTION with Special Reference to MRF Ltd

    Vadavathoor, Kerala

    Questionnaire

    1. Name :
    2. Address :

    3. Experience in dealership:

    1-3 years 4-7 years

    8-10 years above 10 years

    4. How long you are dealing with MRF tyre product?

    1-3 years 4-7 years

    8-10 years above 10 years

    5. What do you feel about Quality of MRF tyre products?

    Very Good Good

    Satisfactory Poor

    6. Which factor enables you to be the dealer of MRF tyre product?

    Promotional Quality
    Scheme

    Company Policy Marin

    7. What do you feel about credit period given by MRF?

    Very Good Good

    Satisfactory Poor

    8. What do you think about Promotional Activities given by MRF?

    Very Good Good

    Satisfactory Poor
    9. What do you feel about the Price of MRF tyre products?

    Very High High

    Average Low

    10. What type of promotional activity do you prefer with MRF products?

    Discount Gift

    Prize Offers

    11. Whether the expected quality of MRF tyre products is supplied to you in time?

    Yes No

    12. Are you dealing with other companies?

    Yes No

    If Yes, Specify

    13. What are the factors that you expect from MRF?

    Promotional Sales follow up


    Scheme

    Service Credit Facility

    14. Do you have any complains about MRF tyre products?

    Yes No

    If Yes, Specify the reason,

    15. Do you recommend your customers about MRF products?

    Yes No

    If No, Specify the reason,

    16. Do you have any suggestions to improve the quality of MRF tyre products?

    Yes No

    If Yes, Specify,

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