Professional Documents
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Summer Project Reliance Communication
Summer Project Reliance Communication
PROJECT REPORT ON
RELIANCE COMMUNICATION
BERHAMPUR, ORISSA.
SUBMITTED BY
SIBA PRASAD RAJGURU
REG. NO- 08KA21
CERTIFICATE
INTERNAL GUIDE
Prof.Kamlesh Mishrra
Declaration
Place:
Date:
CONTENTS
INTRODUCTION
o BACKGROUND – COMMUNICATION INDUSTRY
o INDIAN TELECOM INDUSTRY AND MAJOR PLAYERS
o IMPORTANT MILESTONES
o SCOPE AND OPPORTUNITE
o INCOME OF TELECOM INDUSTRY
ABOUT THE COMPANY
o ANIL DHIRUBHI AMBANI (ADA) AN ORGANIZATION
o HISTRY OF ORISSA CIRCILE
o ACTIVITY OF BERHAMPUR OFFICE
o SALES AND DISTRIBUTION PLAN
TOPIC
o INTRODUCTION
o OBJECTIVE
o WORK DESIGN
o TABULATION/ANALYSIS
FINDINGS
LIMITATION
CONCLUSION & SUGGESTIONS
BIBLIOGRAPHY
APPENDIX
CHAPTER- I
INTRODUCTION
BACKGROUND – COMMUNICATION INDUSTRY
INDIAN TELECOM INDUSTRY AND MAJOR PLAYERS
EVOLUTIONOF THE INDUSTRY IMPORTANT MILESTONES
SCOPE AND OPPORTUNITE
INCOME OF TELECOM INDUSTRY
INTRODUCTION
interns to get acquainted with the real facts of the market and to
of which one can assess his own potential and also can take
necessary actions to get into the track. It also helps the budding
another.
Industry.
SCENARIO OF INDIAN TELECOM INDUSTRY IN INDIA
In 1880, two telephone companies namely “The
Oriental Telephone Company Limited” and “The Anglo-Indian
Telephone Company Limited” approached the Government of
India with the objective of establishing Telephone Exchanges
across the country. Initially, the Government denied the
permission as it wanted to exercise its monopoly power over the
promising industry once it emerged. By the following year, it
changed its decision and finally on 28th January, 1882, license
was granted to The Oriental Telephone Company Limited of
England for opening telephone exchanges at Kolkata, Mumbai,
Chennai and Ahmedabad.
IMPORTANT MILESTONES
1851 First operational land lines were laid by the
government near Calcutta (seat of British power).
1881 Telephone service introduced in India.
1883 Merger with the postal system
1923 Formation of Indian Radio Telegraph Company (IRT)
1932 Merger of ETC and IRT into the Indian Radio and Cable
Communication Company (IRCC)
1947 Nationalization of all foreign telecommunication
companies to form the Posts, Telephone and Telegraph
(PTT), a monopoly run by the government's Ministry of
Communications 1985 Department of Telecommunications
(DOT) established, an exclusive provider of domestic and
long-distance service that would be its own regulator
(separate from the postal system) 1986 Conversion of DOT
into two wholly government-owned companies: the Videsh
Sanchar Nigam Limited (VSNL) for international
telecommunications.
The Indian telecom sector can be broadly
classified into Fixed Line Telephony and mobile telephony. The
major players of the telecom sector are experiencing a fierce
competition in both the segments. The major players like BSNL,
MTNL, VSNL in the fixed line and Reliance Communication,
Airtel, Hutch, Idea, Tata, in the mobile segment are coming up
with new tariffs and discount schemes to gain the competitive
advantage.
7% AIRTEL
BSNL
HUTCH IDEA
2% TATA
VODAPHONE
MTNL
1% MTNL
HUTCH
BPL
VODAPHONE SPICE
1% TATA
7% AIRTEL
IDEA 24%
1%
BSNL 17%
OPPORTUNITIES IN INDIA
In the past 3 years has been surveyed by Indian Ministry of
Communications and Information Technology in New Delhi
very recently. The telecom sector is one of the leading
contributors to India's flourishing economy. According to the
report presented by taking into account the statement of
Indian Ministry of Communications and Information
Technology, the telecom opportunities in India has been
growing by 20 to 40 % every year since past 3 years.
The telecom services in India have been recognized as a
world-class tool for the socio-economic development in
India. India is known to rank fourth in the telecom industry
in Asia after China, Japan, and South Korea and the telecom
network in India is known to stand in the eighth position
across the globe and second among the emerging
economies. The world average percentage for the telecom
industry as against the Indian average is 7.5 times while the
Asian average against the same was 4.5 times. The current
market range of the telecommunication industry in India has
been estimated to USD 8 billion and this is expected to
undergo an accretion by the end of 2012.
The growth witnessed by the telecom market in India has
increased the number of opportunities for the industry and
this has been fueled by the growing mobile sector, which has
attained the consumer level of 10 million by the end of
December 2002 that was almost 100 percent in the year.
Telecommunication Sector Opportunities in India assures a
transparent, safe, and secured ambiance for the telecom
market. Around 300 million population of highly consumable
middle-class status that is advantageous for the industry
surrounds the telecom sector in India. This is because, in
some of the Indian that possess land line telephones can be
substituted by mobile phones that is very unlike the
developed countries. Therefore, it adds up to the growth in
mobile sector in Indian telecom industry.
The Indian telecom sector continued its robust growth with the
wireless market growing at 9.91 percent and churning revenues
worth Rs.371 billion (Rs.37196 crore) for the second quarter
ending September, an official agency said. A total of 28.44
million subscribers were added in this quarter, the Telecom
Regulatory Authority of India (TRAI) said in a statement. The
adjusted gross revenue (AGR) for the quarter is placed at Rs.273
billion (Rs.27, 357 crore) as against Rs.26, 990 crore (Rs.269
billion) for the previous quarter, thereby showing an increase of
1.36 percent.
“The total subscriber base of the wire line and wireless services
reached 353.66 million for the quarter ending September as
against 325.79 million for the quarter ending June, thus
registering an increase of 8.55 percent during the quarter.
PRIVATE PLAYER
62%
PUBLIC PLAYER
38%
PUBLIC PLAYER
PRIVATE PLAYER
RELIANCE ENERGY
RELIANCE HEALTH
RELIANCE ENTERTAINMENT
ABOUT COLOUR
BLUE
RED
VODAPHONE
9%
ACTIVITY OF BERHAMPUR OFFICE
REGISTERED OFFICE
Navi Mumbai
Phone: 022-30386010/6286
Fax: 30376622
INTRODUCTION TO THE TOPIC
distributor plan and collect data from them based on how they will
satisfy the retailer and distributors? At the same time how they
will fulfill their sales target and how they can easily distribute
What is Sales?
into cash.
What is Distribution?
distributors.
OBJECTIVE OF THE TRAINING
plan in Berhampur.
COMPANY
DISTRIBUTOR
POINT
SUB
DISTRIBUTOR
R
RETAILER
POINT
CUSTOMER
To achieve the target easily I broke the whole target into weekly. For
sealing of 200 Pre Paid connections and 50,000 recharge voucher I used to
follow the steps: -
Orissa. To find our key retail outlet I was taking a procedure i.e.
For finding our Key retail outlet it totally depends on the sim
activation. After my primary data survey a gradation to all the
counter like,(SIM activation in month)
More then 50 SIM i.e. (A),
More then 30 SIM i.e. (B),
More then 20 SIM i.e. (C),
More then 6 SIM i.e. (D),
Others are SIM (E).
After survey of 61 counters in category (A), I found that
Satya mobile, Taratarini verity store, Shree Krishna mobile,
Panda mobile , Rashmi computer, Timex are the key retail out
let who sales more then 50 sim cards in a month.
RTL
MARKET
SHARE
RETAILER RTC GSM TOTAL GSM GRADE
ACTIVATION ACTIVATION
SATYAM MOBILE 60 400 15.00 A
TARATARINI VERITY STORE 100 230 43.48 A
SRI KRISH0 MOBILES 65 213 30.52 A
0NDA COMPUTERS 70 272 25.74 A
RASHMI MOBILE 60 207 28.99 A
KWALITY GENERAL STORE 60 190 31.58 A
TIMEX 90 360 25.00 A
PRAKESH PANSHOP 70 240 29.17 A
PUSPA COMMUNICATION 50 250 20.00 B
OM VARIETY STORE 30 176 17.05 C
RENKU MOBILE 40 92 43.48 B
SAGARIKA PAY PHONE 40 350 11.43 B
PAYAL STUDIO 40 150 26.67 B
PANDA FANCY 30 210 14.29 C
MAA 0RAYANI 35 119 29.41 B
SRIKANTA XEROX 50 230 21.74 B
SABAT XEROX 30 136 22.06 C
TARATARINI XEROX 50 190 26.32 B
MAHIMA COMMUNICATION 20 465 4.30 D
BABU & BABU COMMUNICATION 15 70 21.43 D
S.KUMAR & S.KUMAR 10 145 6.90 D
SANTOSHI TELECOME 15 113 13.27 D
BOBBY GIFT HOUSE 22 102 21.57 C
SAII GANESH TELECOM 15 78 19.23 D
CHAKADOLA ELECTRONICS 20 73 27.40 D
SHREE GANESH MOBILE 15 150 10.00 D
FRIENDS BOOKS AND ELECTRIC 10 69 14.49 D
SUSANTA STD 25 130 19.23 C
RABI STD 10 105 9.52 D
SHREESAI CD PARLOUR 15 38 39.47 D
CELL FRESH 20 98 20.41 D
SAI TELECOM 10 80 12.50 D
SANTOSH TRADERS 15 67 22.39 D
DURGA MOBICARE 10 44 22.73 D
CHAMUNDI COMMUNICATION 20 90 22.22 D
MATRUSHAKTI 15
COMMUNICATION 65 23.08 D
RATH COMMUNICATION 10 60 16.67 D
DHREEN COMMUNICATION 10 25 40.00 D
GANESH GFT HOUSE 15 85 17.65 D
GIRIJA VARIETY STORE 20 115 17.39 D
ANURADH WATCH CENTER 25 240 10.42 C
BI0YAK TRADERS 0 0 0 E
PANDA TIMES 0 0 0 E
LUCKY COMMUNICATION 0 24 0 E
DALAI GENERAL STORE 0 0 0 E
SAHU TELECOM 0 0 0 E
MAA TARARININI TEA STALL 0 0 0 E
BABULA PAN SHOP 0 0 0 E
SATYA MEDICAL STORE 0 0 0 E
SHARP COPY 5 82 6.10 E
UTAKAL NOTE BOOKS 5 106 4.72 E
KANHA DRUG 5 44 11.36 E
SIRIDI SAI TELECOM 5 94 5.32 E
N.N.COMMUNICATION 5 67 7.46 E
JAGA TOUR AND TRAVELS 5 27 18.52 E
SUNIAL ENTERPRISE 5 60 8.33 E
MEE0KHI COMMUNICATION 3 102 2.94 E
SAHU TELECOM 3 13 23.08 E
TOTAL 1373 7141 19.23
(Revenue in Lakhs)
In the revenue part company have the same problem face in the
market.
In the revenue part company have the same problem face in the
market.
REVENUE
3,500,000
3,080,000
3,000,000 RELIANCE GSM
AIRTEL
2,874,000
BSNL
2,500,000 VODAPHONE
AIRCEL
2,000,000 IDEA
RELIANCE CDMA
1,594,000 TATA INDICOM
1,500,000 VERGIN
1,000,000 920,000
706,000 686,000
TATA
500,000 418,401
351,002
0
0
CE
AN AIRTEL BSNL AIRCEL IDEA
LI
E
N
R M
PH
GS
A
D
VO
FINDINGS
From the fitment survey that has been carried away in one big
grown market of Orissa i.e. Berhampur. The following findings can
be drawn out.
MARKET POTENTIAL
sales figure and some counter’s owners could not get much time
to answer my questions.
need. i.e some more sales persons must be appointed who can
office i.e.
can get 3 days more to visit once another time to the retail outlet
2. www.reliancecommunication.com
3. www.indiancellular.com
4. www.phoneworld.com
QUESTIONNAIRE
1 RETAILER NAME :
2 ADDRESS:
CONTACT
3 PERSON:
4 GENDER: M/F
5 DATE OF BIRTH:
YES/N IF YES
6 MARRIED: O DATE
BUSINESS
7 DETAIL:
EASY
COMPANY AVG AVG BEAT NUMBE
SL.NO NAME ACTIVATION REVINEW FREQUENCY R
RELIANCE
1 GSM
2 AIRTEL
3 VODAPHONE
4 AIRCEL
5 BSNL
6 IDEA
RELIANCE
7 CDMA
TATA
8 INDICOM
9 VERGIN
ANY
9 SUGGESATION:
RETAILER SEAL &
THANKS & REGARD SIGNATURE
SIBA PRASAD RAJGURU
R.NO-08KA21,PGDM
KRUPAJAL BUSINESS SCHOOL
BHUBANESWAR