Federal Urdu University

(Sahiwal Campus)

Johar College of Commerce/Shiblee Group of Colleges

Mid –Term MBA 1st Semester

Paper: Business Communication Marks: 20

Instructor: Hussnain Kamil Time: 1hr 30 min

Q. No. 1 Define business communication and the process of preparing effective business
message? 5-Marks

Q. No. 2 Briefly explain the difference between business letter, memorandum and special
timesaving message media? 5-Marks

Q. No. 3 What are the components of communication? How 7 C’s are useful in effective
business communication? 5-Marks

Q. No. 4 Write a short note on any five of the following these:- 5-Marks

i. Non verbal communication.

ii. Oral presentation.
iii. Successful speaking and listening.
iv. Effective group meeting.
v. Good news and bad news.
vi. E-mail and job interviews.
vii. Internal and external communication.

-Good Luck-