How much is spam costing your organization?

Inputs are in blue Notes

BASIC DATA
Number of employees 2 50
Average cost (i.e., salary) per employee (fully loaded including benefits, etc.) 50 000 €
Average number of working days per employee per year 2 00
Average cost per employee per hour 31.25 €

EMPLOYEE PRODUCTIVITY COSTS

Average number of emails received per employee per day (from outside the organization) 15
Average % of spam msgs received per employee per day 50%
Average time required to delete spam (in seconds) 5 Nucleus Research
Average number of spam msgs per user per day 8
Average time required to delete spam per user per day (minutes) 0.63
Average cost to delete spam per user per day 0.33 €
TOTAL PRODUCTIVITY LOST TO SPAM PER YEAR 16 276 €

NETWORK BANDWIDTH COSTS

WAN COSTS
Cost of internet connection and support per month 1 000 €
% of bandwidth employed by email traffic 50%
Cost of WAN bandwidth employed by spam per year 3 000 €
LAN COSTS
Cost of internal network operation and support per month 500 €
% of internal bandwidth employed by email traffic 50% Spam traffic is only from emai
Cost of LAN bandwidth employed by spam per year 1 500 €
TOTAL NETWORK BANDWIDTH COST PER YEAR 4 500 €

STORAGE COSTS
Average spam message size (in kb) 10 Average storage cost in Excha
Storage cost per month GB 3€
Average total spam volume per day (in kb) 187 50
TOTAL COST OF STORING SPAM PER YEAR 124 €

SUPPORT/HELP DESK COSTS

Cost to organization per support call 20 €
Help desk calls generated per day regarding spam ###
TOTAL COST OF HELP DESK DUE TO SPAM 16 000 €

TOTAL COST TO ORGANIZATION PER YEAR DUE TO SPAM 36 900 €

Cost Distribution (€)

Data for chart

Productivity loss 16 276 € 44%

Bandwidth cost 4 500 € 12%
Storage cost 124 € EMPLOYEE 0%
PRODUCTIVITY COSTS
Support cost 16 000 € 43%
NETWORK BANDWIDTH
COSTS
STORAGE
SUPPORT/HELP COSTS
DESK COSTS 16000
EMPLOYEE PRODUCTIVITY COSTS 16276.04
SUPPORT/HELP DESK
COSTS

STORAGE COSTS 123.75

 EMPLOYEE
PRODUCTIVITY COSTS
NETWORK BANDWIDTH
COSTS
STORAGE
SUPPORT/HELP COSTS
DESK COSTS 16000
EMPLOYEE PRODUCTIVITY COSTS 16276.04
SUPPORT/HELP DESK
COSTS

STORAGE COSTS 123.75

NETWORK BANDWIDTH COSTS 4500

Cost Distribution (%)

Productivity loss
Bandwidth cost
Storage cost
Productivity loss 44% Support cost 43%
Support cost

Storage cost 0%
Bandwidth cost 12%
Nucleus Research

Spam traffic is only from email server to client (and not from client to other clients)

Average storage cost in Exchange environment 0,04 Euros/MB/year (HP study)

How much does Spam cost with a F-Secure solution in place?
Inputs are in blue

BASIC DATA
Average cost (i.e., salary) per email administrator (fully loaded which includes benefits, etc.) 50 000 €
Average number of working days per employee per year (from previous sheet) 200
Average number of working weeks in a year 40
Average cost per email administrator per hour 31.25 €
Number of employees (from previous sheet) 250
Average cost (i.e., salary) per employee (fully loaded - from previous sheet) 50 000 €
Average cost per employee per hour (from previous sheet) 31.25 €

TOTAL COST OF F-SECURE LICENSES

Total cost of F-Secure anti-spam solution only (inc. hardware - if applicable, subscription & support) 10 903 €
Total number of years licensed 2
TOTAL YEARLY LICENSE FEES 5 452 €

EMPLOYEE PRODUCTIVITY COSTS

Average number of emails received per employee per day (from previous sheet) 15
Spam detection effectiveness percentage 98%
Average time required to delete spam (in seconds - from previous sheet) 5
Average number of spam msgs per user per day 0.3
Average time required to delete spam per user per day (minutes) 0.03
Average cost to delete spam per user per day 0.01 €
TOTAL PRODUCTIVITY LOST TO SPAM PER YEAR 651 €

ADMINISTRATION TIME REQUIREMENTS

Average number of hours per week required to administer F-Secure 0.5
Average number of hours per year required to administer F-Secure 20
TOTAL COST TO ADMINISTER PROOFPOINT 625 €

SUPPORT/HELP DESK COSTS

Cost to organization per support call 20 €
Help desk calls generated per day regarding spam with F-Secure solution in place
TOTAL COST OF HELP DESK DUE TO SPAM WITH PROOFPOINT SOLUTION IN PLACE €

WAN/LAN & STORAGE COSTS BECOME NEGLIGIBLE

TOTAL COST OF SPAM W/ F-Secure SOLUTION PER YEAR 6,727.54 €

F-Secure Cost Distribution (€)

Data for Chart

F-Secure license 5,451.50 € 81%
Administrative requirements 625
Employee productivity 651.04 € 10%
Administrative requirements 625.00 € 9%
Employee productivity 651.04
Support requirements 0.00 € 0%
F-Secure license
Employee productivity
Administrative requirements
 F-Secure license
Employee productivity
Administrative requirements

F-Secure license 5451.5

F-Secure Cost Distribution (%)

Administrative requirements 9%

Employee productivity 10%

F-Secure license
Employee productivity
Administrative requirements
Support requirements

F-Secure license 81%

 Notes

Example x200 for 2 years

Assume 98% effectiveness

Nucleus Research

license
productivity
ative requirements
license
productivity
ative requirements

license
productivity
ative requirements
equirements
 What's the Return on Investment (ROI)?

TOTAL COST PER YEAR DUE TO SPAM W/O SOLUTION 36,900

TOTAL COST TO OPERATE F-SECURE's SOLUTION PER YEAR 6,728

TOTAL SAVINGS PER YEAR (ROI) 30,172

TOTAL SAVINGS IN YEAR 1 (%) 82%

SAVINGS PER DAY 137.15

ROI (in number of working days; 20 days per month) 49

Total Savings Year 1

40,000
35,000
30,000
25,000
20,000
15,000
10,000
5,000
-

TOTAL COST PER YEAR DUE TO SPAM W/O SOLUTION

TOTAL COST TO OPERATE F-SECURE's SOLUTION PER YEAR

NOTABLE SAVINGS PER YEAR:

Support / Help Desk Costs 16000 €
Employee Productivity 16276 €
Network / Bandwidth, Storage 4500 €

Savings Breakdown Per Year

Network / Bandwidth, Storage 4500 Support / Help Desk

Costs
Employee Productivity
Network / Bandwidth,
Storage
Support / Help Desk Costs 16000

Employee Productivity 16276.04

Support / Help Desk Costs 16000

Employee Productivity 16276.04