Internet on

Hand-held Devices
Artifact 1: Survey

By Nicholas Cox
Deployment
Aimed at 18+
Developed using InstantSurvey
(supports branching)
Used Social Networks as a tool to get
respondents (e.g. Facebook)
To find identify problems from
frequent users of the internet on
hand-held devices
Survey Design
Method (branch design)
Q1: Results
Do you use the internet
on Hand-held devices?

88% said yes

12% said no
Q2: Results
Why don’t you use the
internet on your hand-
held device?

67% said device does

not support internet

33% said browsing was

too slow
Q3: Results
How often do you use the
internet?

around 83% use the

internet 3 or more times
a week
around 17% only use it
1 or 2 times a week
Q4: Results
Which do you use to
connect to the internet?

Around 53% use

Network Providers
(e.g. O2)

Around 47% use Wi-Fi

Q5: Results
Which of the following
would make you use the
internet more?

50% said if viewing

speed was quicker
No one said they would
want to access the
same content as a
desktop website
Q6: Results
Do you prefer using a
hand-held device to a
desktop?

77% said they prefer a

desktop
14% said they are both
the same
9% said they prefer a
hand-held device
Q7: Results
What tasks do you use on
your device?

100% said just Browsing

80% said Social Network,

Email & Google

60% said Playing games

and watching video
Q8: Results
Why don’t you prefer using
the device?

76% said its too slow

18% said it costs too much

6% said they cant view all

websites
Questions