Professional Documents
Culture Documents
Project Plan: Group Case Study 4 October
Project Plan: Group Case Study 4 October
Metrics
SLAs
Metrics (Defects/Effort/Schedule/Testing)
Capability Metrics
Reviews
Senior Management Reviews (Dashboards)
Project Management Reviews
SLC Reviews
Client specific Reviews
People Plan
Organizational Chart / Roles and Responsibilities
Core Team
Implementation Team
QA Team
Release Management Team
Support Staff
Create Skills Repository
Functional Skills
Technical Skills
Soft Skills
Availability Calendar
Leverage Tracker
Work Pipeline
Release Schedule
Client Implementations
Other Support
People Plan (contd.)
Recruitment Management
New Hires/Projections
Training Plan
Vendor Management
Tools
Tool Selection/Comparison
Incident Management Tool (Clarify)
Testing Tool (Quality Center)
Requirement Capturing Tool (Rational)
Tools Implementation and Deployment
Build/Deployment Management
Build Cycles
Deployment Cycles
Environment Management
Testing Environment
Staging Environment
Production
PoC
Distributed Delivery Model
Transition Plan
Communication
Hand Offs
Team Meetings
Infrastructure/Connectivity
Sales Plan
Meeting MoMs
Sync-up Calls
Status Reporting
Accent Neutralization
Outsourcing/Contract Management
T & M
Junior Developers
Vendor Interviews/Selection Process
Service Agreement
NDA
Review/Feedback Process
Ratings
Planning
Product Release Schedule
Outlook for one year
Product Implementations
Sales Trends/Forecasting
New Markets
New Initiatives
Technology Migration
Optimizations
Functional Enhancements
Market Trends
Standard Operational Guideline
Prioritizations
Development/QA Mgr R & R
Quality Manager Dev Manager
Define standard procedures Institutionalization and
and processes adherence to standards
Audits and reviews Mentor dev resources on QA
ownership processes
Metrics definition Ownership of reviews and
audits
Report audit results
Planning for external audits
Metrics measurement and
reporting
Causal analysis and own up
fixes
Zero non-conformance
Q&A