Case Study

Western Chemicals
Summary
 Western Chemicals is a chemical refinery
industry.
1. Business Operation
 The main operation of Western Chemicals is
to increase their Production level.
 Using e-commerce via Internet they are

connecting their customers and suppliers for

the sale of products.
 Chemical company also performing video

conferencing with the customers and

suppliers to update the inventory transactions
immediately to DB using Info System.
Business Operations….
 The Company’s production is about getting
Raw material and refining to produce
Chemicals.
1.1 Transactional Processing System
 Chemical refinery process are capturing using
censored information. In this process TPS is
used.
 There is some procedures to make the raw

material to refinery(Chemicals).
 Such production terms can be processed by

TPS.
1.2 Process Control System
 Raw material buying's details, where to store
the chemicals and how to utilize in right way
though it is flammable.
 They have to plan that the environment is apt

for refining process or not.

 For controlling such process the company

using Process Control System.

2.Business Decision making.
 The Western chemicals company is providing
Computer System to their managers and
Business professionals.
 DSS & MIS play a vital role in making decision

for a company in complex situation.

 DSS & MIS will help the Managers to get their

Company periodic reports from their Business

professionals.
 DSS will ease the managers in the complex
situation and make then to develop the ability
as a manager and to improve the efficiency of
the company.
 The company is trying to improve their

business by providing internet facilities for e-

commerce .
 To do such things MIS provide necessary

information for company to attract customer

& suppliers.
3.Business strategy.
 This help the Managers to submit the
academic reports to the higher officers.
(CEO,MD….)
 Then higher officers study the reports and

make a Graphical representation for Internal

and External information of the company.
 This help the organization to provide good

service to the customers.

 Helps to know the company status in the
market and with the competitive companies.
 About the competitors companies strategy

and the business market situations.

Thank you……..!