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DVD Drives Have Stopped
DVD Drives Have Stopped
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device manager but with an warning, when I check the properties I get
this message:
Group: Member Windows cannot load the device driver for this hardware. The driver may
Posts: 26 be corrupted or missing. (Code 39)
Joined: 9-April 07
Member No.: 10,616
I have tried clicking the update driver button, but it tells me that the best
driver is already in use, I've also shut down and unplugged the mains but
this has made no difference.
I'm running Vista Home Premium edition 64bit, with an ASUS AN8 SLI
Deluxe mobo.
* one other thing I've just noticed is that my front panel USB ports have
stopped working along with the audio sockets, I'm wondering if my mobo
is at fault.
This post has been edited by Jimbo Asprilla: May 4 2007, 04:06 PM
Try this.
Click Start and type regedit in the search box and hit enter on your
keyboard
This will start the registry editor. Be carefull in here as you can really hose
things
Server
1 of 5 12/14/2008 1:07 AM
DVD drives have stopped working - Windows Vista Forums http://thevistaforums.com/index.php?showtopic=13416
Group: Member Click Start and type regedit in the search box and hit enter on your
Posts: 26 keyboard
Joined: 9-April 07
Member No.: 10,616 This will start the registry editor. Be carefull in here as you can really
hose things
if you mess around. Browse to the following location.
HKEY_LOCAL_MACHINE\SYSTEM\Control\Class\{4D36E965-E325-11CE-
BFC1-08002BE10318}.
Make sure that the right pane displays information pertaining to your
CD/DVD Drive. Right click
on UpperFilters and select Delete, then do the same to LowerFilters. It
is possible you will only see
one or the other and not both. Just delete wichever one is present. Once
you have deleted these
entries close regedit and reboot your computer. Your DVD drive should
be working now.
Thanks, when I try that I see both upper and lower filters, do I delete
both ???
This post has been edited by Jimbo Asprilla: May 5 2007, 05:29 AM
2 of 5 12/14/2008 1:07 AM
DVD drives have stopped working - Windows Vista Forums http://thevistaforums.com/index.php?showtopic=13416
OK, I've done it, I've deleted both higher and lower filters but its no
Beginner
different, I've also tried uninstalling both drives in device manager, when
I rebooted Vista tried to install both devices but couldn't.
Group: Member
Posts: 26
Joined: 9-April 07
Member No.: 10,616
Beginner
Went back to a recent restore point and they are back !
Group: Member Click Start and type regedit in the search box and hit enter on your
Posts: 3 keyboard
Joined: 25-April 07
Member No.: 11,551 This will start the registry editor. Be carefull in here as you can really
hose things
if you mess around. Browse to the following location.
HKEY_LOCAL_MACHINE\SYSTEM\Control\Class\{4D36E965-E325-11CE-
BFC1-08002BE10318}.
Make sure that the right pane displays information pertaining to your
CD/DVD Drive. Right click
on UpperFilters and select Delete, then do the same to LowerFilters. It
is possible you will only see
one or the other and not both. Just delete wichever one is present. Once
you have deleted these
3 of 5 12/14/2008 1:07 AM
DVD drives have stopped working - Windows Vista Forums http://thevistaforums.com/index.php?showtopic=13416
entries close regedit and reboot your computer. Your DVD drive should
be working now.
Hey, I've had the same problem with my single DVD Drive. I followed
your instructions, but once I get to "HKEY_LOCAL_MACHINE\SYSTEM"
there is no "CONTROL" folder, but two that are similar that are called
"ControlSet001" and "ControlSet003". which should I go into? both? please
help, thanks!
Is this something common? I have been researching this very issue all
evening. My Dell inspiron 9100 just recently came up with a problem with
the cd drive. I can see the cd drive in the hardware manager. It has a
warning symbol. I tried the troubleshooting prodecures suggested in the
computer by uninstalling hardware, physically removing and installing the
cd rom. None of this works. I can see the cd rom is gettig power, it shows
in the registry but with a warning symbol. I read the upper and lower filter
Digital Composer of Music thing and have yet to try this. My questions now is what does deleting the
files do when you delete them. I see the warnings if you mess something
up deleting this information. Just feels risky to me. In the properties for
Group: Member the cd rom drive the error is error 39.
Posts: 18
Joined: 4-May 07
From: San Diego, Ca
Member No.: 12,333
Beginner
Group: Member
Posts: 8
Joined: 18-February 07
Member No.: 7,441
4 of 5 12/14/2008 1:07 AM
DVD drives have stopped working - Windows Vista Forums http://thevistaforums.com/index.php?showtopic=13416
Group: Member Click Start and type regedit in the search box and hit enter on your
Posts: 5 keyboard
Joined: 21-November 08
Member No.: 43,318 This will start the registry editor. Be carefull in here as you can really
hose things
if you mess around. Browse to the following location.
HKEY_LOCAL_MACHINE\SYSTEM\Control\Class\{4D36E965-E325-11CE-
BFC1-08002BE10318}.
Make sure that the right pane displays information pertaining to your
CD/DVD Drive. Right click
on UpperFilters and select Delete, then do the same to LowerFilters. It
is possible you will only see
one or the other and not both. Just delete wichever one is present. Once
you have deleted these
entries close regedit and reboot your computer. Your DVD drive should
be working now.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
\{4D36E965-E325-11CE-BFC1-08002BE10318}, then delete the
lowerfilters and upperfilters.
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