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The Art of Questioning and Communication Techniques Final
The Art of Questioning and Communication Techniques Final
MESSAGE
ENTRY QUESTIONAIRE
crusader?
advocacy?
speaking skills?
OBJECTIVES
Be on time.
Book of Lists
3. CHANGE MINDSET ABOUT
PUBLIC SPEAKING
Be prepared
“How do I
convey my
advocacy
across?
Practice,
Practice,
Practice.
Obstacles to
Learning
OBSTACLES to LEARNING
Alcohol.
Over-the-counter medicines
that may make you drowsy or
“hyper.”
REMEMBER TO BRING:
Several handkerchiefs.
Importance:
– Trainees: guide as to what is expected of them at
the end of the course/module.
Performance (Behavior)
– What should the learner be able to do?
Condition
– What will the learner be allowed to use?
Criterion
– How well performances have to be done?
– Describe feedback
Age Gender
Education Knowledge of the
Personal beliefs subject
Ethnic origin
KNOW YOUR AUDIENCE
Gather Materials
Select Materials
Books
Electronic database
Original research
STRUCTURING A FORMAL
PRESENTATION
Introduction
Anecdotes
Instructive demonstrations
Visuals
– Logical
– To the point
LESSON OBJECTIVES:
– What is to be learned
ELEMENTS INVOLVED:
– List of topics to be presented
TIME DESIGNATION:
– Amount of time alloted to each major topic
EQUIPMENT:
– Equipment, materials and supplies
LESSON PLAN CONTAINS THE FF:
TRAINER’S ACTION:
– Responsibilities and teaching techniques for
presenting the knowledge and activities involved
TRAINEE’S ACTION:
– Anticipated and desired response to instruction
EVALUATION:
– Means and programs to evaluate trainee’s
understanding or accomplishments
Lecture
Plenary Discussion
Brainstorming
Debate Discussion
Assessment Sheets
Group Feedback
Perception Exercises
Picture Making
Case Study
Business Simulations
Role Playing
SLEs
Field Trips & Observations
Audio-visual Aids
HANDOUTS
Increase retention
Emphasis on a concept
-James E. Sayer
Guide to Confident Public Speaking
DO’S AND DONT’S FOR THE TRAINER
DO’s
KNOW IT ALL
Disagree agreeably
Beware of:
– Insufficient time to produce visuals
AVOID
– Learning on the lectern
– Rocking or swaying
Appropriate
in putting across
his/her materials or 1st Qtr
2nd Qtr
a form of appeal to 3rd Qtr
4th Qtr
the eyes which help
people to learn
USING CHARTS AND GRAPHS
Tips:
– Bulldog clips will hold used pages
Beware of:
– Too many words
Beware of:
– Writing/colors difficult to see
Beware of:
– Need for power
Tips:
– Use OHP pens to add color
– Use horizontal or landscape, not mixture
– Check for readability
– Use beaded screen, top tilted, bottom 4” from
floor
– White card over lamp
– “Use it or lose it”
DVD/VCD PLAYERS
Video Tips:
– Check equipment before hand
– Present volumes
– Check quality of picture
– Cue your videos before using
– Check darkness of room
– Always have a spare tape
– Always introduce film
– Always have an activity after viewing
LCD PROJECTOR/LAPTOP COMPUTER
Before a presentation
– Have you got the following:
Duct tape to tape leads to the floor
Two disks or CDs of your presentation
Another laptop in case or an alternate
Access details for a visual aid expert?
Alternative means of presenting – OHP or HO
LCD PROJECTOR/LAPTOP COMPUTER
Before a presentation
– Have you got the following:
Laptop, mains cable and back-up battery
Cordless mouse
Projector
Extension cord with several power sockets
Connector cable – projector to laptop
LCD PROJECTOR/LAPTOP COMPUTER
Before a presentation
– Check, check and recheck your equipment
Is it working?
Can you cope if it fails?
Run laptop from main power
Take extension cord with several sockets
Work on computer screen without team seeing
LCD PROJECTOR/LAPTOP COMPUTER
Adequate space
Maximum viewing
– “Line of sight” viewing
– Size of screen: 1:6
Chalk Board
Projector
A B