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K R T C: Best Practices
K R T C: Best Practices
Best Practices
Initiat ive
Innovation
Commitment
Ja n u a r y 2 0 1 0
At the innovative forefront of Public Road Transport in India
Best Practices
Initiative • Innovation • Commitment
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Best Practices
Initiative • Innovation • Commitment
C o n t e n t s
Infrastructure - 2-5
Te c h n i c a l - 6-7
I n f o r m a t i o n Te c h n o l o g y - 8 - 1 2
S a fe t y & S t a f f We l f a r e - 1 3 - 1 5
Environment - 16
Aw a r d s & A c c o l a d e s - 1 7 - 1 8
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Best Practices
Initiative • Innovation • Commitment
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Best Practices
Initiative • Innovation • Commitment
Mu l ti M oda l Tr a n s i t C e n t e r
Committed to provide all facilities and amenities under one roof and to
encourage commuters to make use of public transport system KSRTC has
constructed a Multi Modal Transit Center, at Mysore Road, Bangalore.
This Project is the first of the four proposed satellite terminals planned around
Bangalore’s periphery in the four directions. The MMTC are envisaged to
decongest the heavy traffic at Kempe Gowda Bus Station, Bangalore.
Mid- w ay Pl a z a
To make travel a pleasurable experience, KSRTC has introduced a highway The PPP model has been adopted with the objective of achieving Cost-
amenity centre, “Midway Plaza” on Public–Private–Partnership (PPP) effectiveness, Higher Productivity, Accelerated Delivery and Clear Customer
model at ‘Maddur’ located on Bangalore – Mysore, a heavy traffic corridor. Focus. Midway Plaza has achieved its objective of offering refreshment to
travelers, bringing down stress on drivers their by reducing accidents.
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Best Practices
Initiative • Innovation • Commitment
Technical B L E N D O F I N N O VAT I O N
AND EXPERTISE
T he f i rs t K S RT C J n NU R M Bu s in I n d ia
KSRTC is the first STU in India to induct Semi-low floor
buses under Jn-NURM (Jawaharlal Nehru National Urban
renewal Mission) scheme. The buses are designed in-house
as per the specifications and requirements, suggested by the
Ministry of Urban Development, Govt. of India. These buses
have features which are much improved over and above the
minimum requirements.
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Best Practices
Initiative • Innovation • Commitment
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Best Practices
Initiative • Innovation • Commitment
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Best Practices
Initiative • Innovation • Commitment
Mo b ile Bo ok ing
This system ensures the reliability, accuracy, transparency, uniformity in
the selection process of the drivers. This also helps in passenger safety.
(KSRTC is honored with the award of excellence in recognition of
initiatives and exemplary efforts made towards improvement in Urban KSRTC has launched booking of passenger tickets
mobility at the “Conference & Exhibition on Urban Mobility India – through mobile phone enabled with GPRS/data
2009” from Ministry of urban Development ,Government of India for connection. Booking tickets through mobile brings
implementation of ‘Automated Electronic Driving Test System’) immense convenience to the commuter availing its
services. Passenger has to SMS KSRTC to 56767 to o
book tickets for bus tickets.
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Best Practices
Initiative • Innovation • Commitment
KSRTC is honored with the award of excellence in recognition of initiatives and exemplary
efforts made towards improvement in Urban mobility at the “Conference & Exhibition
on Urban Mobility India – 2009” from Ministry of urban Development,Government of
India for implementation of ‘Automated Electronic Driving Test System.
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Best Practices
Initiative • Innovation • Commitment
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Best Practices
Initiative • Innovation • Commitment
The system provides the information about bus movement and facilitates
commuter to access real time information about travel, arrival &departure
time, alighting place and bus frequency etc. During emergency and
accidents, immediately communication is made to the control room.
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Best Practices
Initiative • Innovation • Commitment
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Best Practices
Initiative • Innovation • Commitment
For this purpose, the Employee Family Welfare Fund has been
constituted in which each willing employee contributes Rs.100- per
month, and the employer contribution is Rs.50/- per month. The family will
get an assured sum of Rs.3 lakh in case of death of an employee.
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Best Practices
Initiative • Innovation • Commitment
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Best Practices
Initiative • Innovation • Commitment
I n n o v ativ e tria ls
free ethanol and high-speed
diesel into buses. It has stability
to improve lubricity up to 40%,
maintains engine performance & The pilot trials of water induction, Hydrogen induction, Ethanol with water
fuel economy, and piston groove improvement has been carriedout.
A ffo restation
• Bio-Diesel: Corporation
has also introduced yet another
toxic emission-reducing fuel extracted from the seeds of the indigenous
•
tree Pongamia pinnata for producing bio diesel at one of the depot.
Solar and Hybrid power using Wind hybrids are on pilot operations at A ctiv ities
three units including the corporate offices. The fuel pumping is also A massive Afforestation
Carried out through solar Pumping device in one depot. programme has been taken-up
• LED (Light Emitting Diodes) are fitted for building application and busses and over 3.5 lakh saplings have
on pilot basis. been planted in KSRTC’s lands.
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Best Practices
Initiative • Innovation • Commitment
1. Union Transport Minister’s Trophy for the lowest Accident Record - 1998-
2001.
2. Parisara Award by Govt. of Karnataka-2001.
3. IRTE Prince Michael International Road safety Award -2002 .
4. Safety Award by Chartered Institute of Logistics & Transport 2001-2002.
5. Petroleum Conservation Research Association Award - 2001-02 & 2002-
03.
6. Golden peacock Environment Management Award – 2003.
7. Golden peacock Eco Innovation Award -2004.
8. Prestigious Runner-up Award from PCRA for best improvement in HSD
KMPL during -2001-02.
Appreciation
9. Winner for the best improvement in HSD KMPL during- 2002-03 & 2003-
letter recieved
04.
from the
10. OSHMS 18001,ISO 14001 & 9001 certification for conformance towards
Ministry
occupational health & safety management system standard.
of Urban
11. Safety innovation Award by Institute of Engineers, New Delhi-2006.
Development, 12. Dubai Best Practices Award by Dubai Municipality for environment
Govt. of India. Management through multi pronged strategy-India -2006
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Best Practices
Initiative • Innovation • Commitment
Prestigious
awards
13. The Indian Express Indian Innovation Award-2006 for successful delivery of multiple
end-results instituted by Entrepreneurial Management Processes International, New
Delhi. Former President Dr. A.P.J. Abdul Kalam presented the gold trophy to KSRTC
for its innovative actions.
14. The award of excellence in recognition of initiatives and exemplary efforts made
towards improvement in Urban mobility at the “Conference & Exhibition on Urban
Mobility India – 2008” from Ministry of Urban Development ,Government of India for
implementation of “ Electronic Ticketing Machines in Mysore City Buses”
15. The award of excellence in recognition of initiatives and exemplary efforts made
towards improvement in Urban mobility at the “Conference & Exhibition on Urban
Mobility India – 2009” from Ministry of urban Development ,Government of India for
implementation of ‘Automated Electronic Driving Test System.
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Best Practices
Initiative • Innovation • Commitment
A Commitment
towards society
• For students: Free passes to
students up to 7th standard and • Monthly passes: Public passes
25% concession to girl students to travel up to 150 km with 50% • Free travel facility: Freedom
up to 10th standard. discounted fares. fighters,olympics, para olympics
• Senior citizens: 25% discount • Integrated daily passes: Travel and Arjuna award winners, totally
and 2 seats reserved for senior in KSRTC buses up to Bangalore blind persons within the state.
citizens. on KSRTC/ BMTC integrated daily • Other : Concessional travel facility
passes and travel free in BMTC to the physically challenged.
buses in Bangalore on that day. Passes to working journalists,
etc.,
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Providing for today,
Planning for tommorow
Karnataka State Road Transport Corporation
Sarige Bhavana, K.H. Road, Shanti Nagar,
Bangalore-560 027
Phone: +91 80 222 1321, Fax: +91 80 2222 6323
Website: www.ksrtc.in