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Electronic Reservation Slip

WL
This E-Ticket will only be valid along with an ID proof in original. If found travelling without ID Proof, Passenger will
be treated as without ticket and charged as per extant Railway rules.
PNRs having Fully waitlisted status will be dropped and names of the passengers will not
appear on the chart. They are not allowed to board the train. If full waitlisted passengers
are found travelling, they will be treated as without ticket and charged as per extant
Railway rules.
Journey Details

Transaction ID: 0308750654 PNR No : 8352828797

Train No. & Name: 12155/BHOPAL EXPRESS# Date of Journey: 15/02/2011

Class: 2A Distance: 306 Date of Boarding: 15/02/2011

From: GWALIOR(GWL) To : H NIZAMUDDIN(NZM)

Boarding : GWALIOR(GWL) Resv Upto: H NIZAMUDDIN(NZM)

Boarding time*: 03:05 Total Fare : 781.0

Date of Booking: 14/02/2011 16:29 Quota: Tatkal

Adult: 1  Child: 0

#Legend=Check New Trnno w.e.f 20/12/10

Departure time printed on the ERS is liable to change. New time table from 01-07-2010

Passenger Details

S.No. Name Age Sex Concession Code Coach No/Seat No/Status Berth

1 ERA SAHAI 42 Female No Concession W/L 4

Agent Details

Principal
Flightraja Sub Agent Name: DTDC ZF1631 EmailId: skito100@gmail.com
Agent:

4, NEHRU HOUSE, BAHADURSHAH ZAFAR MARG ,DELHI, Phone

Address: 9958247290
NEW DELHI 110002, INDIA No:

Charges

Booking Reference No: FMN0D57ML4I

Train Fare: Rs. 781.0

IRCTC Service Charges: Rs. 20.0

Service Charges: Rs. 20.0

Payment Gateway Charges: Rs. 10

Total Charges: Rs. 831.0

Important Instruction
1. New time table will be effected from 01-07-2010. Departure time printed in ERS is liable to change.
Customers are requested to check with Railway enquiry.
2. One of the passenger booked on an E-ticket is required to present any of the eight identity cards noted below in
original during the train journey and same will be accepted as a proof of identity failing which all the passengers will
be treated as travelling without ticket and shall be dealt as per extant Railway Rules. Valid Ids:- Voter Identity Card /
Passport /PAN Card / Driving License / Photo ID card issued by Central / State Govt. / Student Identity Card with
photograph issued by recognized School/College for their students / Nationalised Bank Passbook with photograph /
Credit Cards issued by Banks with laminated photograph.
3. The accommodation booked is not transferable and is valid only if one of the ID card noted above is presented
during the journey. The passenger should carry with him the Electronic Reservation Slip print out. In case the
passenger does not carry the electronic reservation slip, a charge of Rs.50/- per ticket shall be recovered by the
ticket checking staff and an excess fare ticket will be issued in lieu of that.
4. E-ticket cancellations are permitted through the agent before preparation of chart.
5. Just dial 139 from your landline, Mobile and CDMA phones for railway enquiries.
6. Helpline No:- 080-30770000 or Mail To: railwaycell@via.com
7. Train No. will change w.e.f 20-12-2010.

Rules for Waitlisted E tickets passengers

Status of E-tickets after chart preparation

1. Confirmed E ticket Wait-listed E- ticket where all passengers are confirmed at the time of charting.
2. Partially waitlisted/Confirmed/RAC E ticket -Wait-listed E- ticket where some passengers are confirmed/RAC
and others are wait-listed at the time of charting.
3. Fully waitlisted E tickets - Wait-listed E- ticket where all passengers continue to be waitlisted at the time of
charting.

Authorization to board the train

1. Passengers with Confirmed E ticket are permitted to board the train. Their names will appear on the chart.
2. Names of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart (including the
Waitlisted passengers).
3. PNRs having Fully waitlisted status will be dropped and names of the passengers will not appear on the chart.
They are not allowed to board the train. If full waitlisted passengers are found travelling, they will be treated as
without ticket and charged as per extant Railway rules.

Cancellation
1. Confirmed E ticket can be cancelled by passengers through internet before chart preparation only.
2. Partially waitlisted/Confirmed/RAC E ticket can be cancelled by passengers through internet before chart
preparation only.
3. Fully waitlisted E tickets can be cancelled by passenger using internet before chart preparation. After chart
preparation it will be cancelled by Railways and money refunded automatically.

Refund Rules
1. After chart preparation, Refunds for Confirmed E ticket will be processed on a receipt of mail from user/agent on
the email id : railwaycell@via.com It would then be processed offline and refund sanctioned by Railways would be
credited back to user's account.
2. For refunds of Fully waitlisted E ticket after chart preparation, customer needs not to apply to IRCTC for
cancellation and refund. Their tickets will be cancelled online by Railways and refund shall be credited to
user/agents account automatically.
3. Partially waitlisted E-Ticket holders where part passengers have travelled & want to claim refund for the
passengers who have not travelled are required to collect Guard certificate from TTE / Conductor of the coach.
Refund will be processed after receiving mail from user/agent on the email id: railwaycell@via.com and the guard
certificate in original at following address.
General Manager (Ops)
IRCTC
Internet Ticketing Centre,
State Entry Road
New Delhi 110055.

4. Submission of Guard certificate in original to IRCTC is also required for refund claim on account of A.C.
failure/Coach not attached / Accommodation offered in lower class in addition to filing of TDR. Guard certificate can
be obtained from TTE / Conductor of the coach.

Additional Instruction
1. E-ticket passenger is permitted in the train against a berth/seat only when his name appears in the reservation
chart failing which he can be treated as a passenger traveling without ticket.
2. E-ticket cannot be cancelled after chart preparation through internet. After Chart preparation, refund will be
processed through TDR refund process as per Indian Railways Refund rules. Submission of Guard certificate in
original to IRCTC is also required for refund claim on account of A.C. failure/Coach not attached/Accommodation
offered in lower class in addition to filing of TDR . Guard certificate can be obtained from TTE / Conductor of the
coach.
3. If train is cancelled, E-ticket can be cancelled by VIA franchise upto 3 days from the date of departure of the train.

4. The compartment/cabin/coupe numbers for first ACC and first class will be allotted at the time of chart
preparation.
5. For Train No. 2901 / 2902 (Gujarat Mail), Coach No. S2 to S6 will be attached / detached at Dadar
6. In case of 1-AC booking, Coach / Seat No. will be given at the time of charting.