Dear Students

The following are the questions/ observations you need to ask during your visit to kochi tomorrow.

Please use your ultimate weapon ie common sense to capture any additional info you feel will be important to
understand
1. The market needs
2. The products that are in demand
3. The STP and 4 P's of each of the outlet.- from your observation

Use the attachment to guide you about the thought process of the CEO of Goli vadapav

Question's and Observations that students need to ask and note(observations)

0. Location of the outlet - Including surrounding areas
1. The type of products
2. No. of Products sold
3. The time to serve products 
4. The Physical Environment ( The entire arrangement of the outlet)
5. No. of customers in the outlet
6. Demographics of customers - from observation
7. What are the fast moving products in each of these outlets- can be asked to the waiter while choosing an item
from the menu
8. No. of employees - from observation
9. Service experience