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    Questioning Skills: by Jyavudeen

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    Gowdham M Krishnan
    Questioning is an important sales tool that constitutes more than half of the sales process. There are three types of questions - effective, powerful, and closed questions. Effective questions are open-ended and help understand the customer, while powerful questions identify issues and gain further information. Closed questions are useful for getting specific answers or commitments from the customer. Good questioning skills help achieve sales goals by involving the customer, understanding their needs and challenges, and providing the right solution.

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    Questioning Skills: by Jyavudeen

    Uploaded by

    Gowdham M Krishnan
    30 views8 pages
    Questioning is an important sales tool that constitutes more than half of the sales process. There are three types of questions - effective, powerful, and closed questions. Effective questions are open-ended and help understand the customer, while powerful questions identify issues and gain further information. Closed questions are useful for getting specific answers or commitments from the customer. Good questioning skills help achieve sales goals by involving the customer, understanding their needs and challenges, and providing the right solution.

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    QUESTIONING SKILLS

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    Questioning is an important sales tool that constitutes more than half of the sales process. There are three types of questions - effective, powerful, and closed questions. Effective questions are open-ended and help understand the customer, while powerful questions identify issues and gain further information. Closed questions are useful for getting specific answers or commitments from the customer. Good questioning skills help achieve sales goals by involving the customer, understanding their needs and challenges, and providing the right solution.

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    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    30 views8 pages

    Questioning Skills: by Jyavudeen

    Uploaded by

    Gowdham M Krishnan
    Questioning is an important sales tool that constitutes more than half of the sales process. There are three types of questions - effective, powerful, and closed questions. Effective questions are open-ended and help understand the customer, while powerful questions identify issues and gain further information. Closed questions are useful for getting specific answers or commitments from the customer. Good questioning skills help achieve sales goals by involving the customer, understanding their needs and challenges, and providing the right solution.

    Copyright:

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    QUESTIONING SKILLS

    By
    JYAVUDEEN
    IMPORTANCE OF QUESTIONING SKILLS
     Questioning is an extremely important selling
    tool.
     Good questioning skills helps you achieve the
    desired result.
     Effective questioning consititutes more than
    half of the sales process.
    ADVANTAGES
     Involves the customer in the process.
     Helps find the customer’s requirements,
    problems and challenges.
     Reduces the mistakes.
     Raising awareness and challenges.
     Aids in providing the right solution.
     Helps clinch the deal finally.
    TYPES OF QUESTIONS

     There are Three types of questions.


    These are

    1. Effective questions
    2. Powerful questions
    3. Closed questions
    EFFECTIVE QUESTIONS

    Some of the characteristics are


     Open-ended questions.
     Questions beginning with “how” or “What”
     Help understand what the person is actually
    saying.
    POWERFUL QUESTIONS
     Identifying the issue
    ex: what is your feeling?
     Further information
    ex: what else?
     Taking action
    ex: what are your upcoming plans?
    CLOSED QUESTIONS
    Uses:
    o Getting very specific answers from the
    customer
    o Getting a commitment about the sale.

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