DB Console Login Page Hangs After Providing the Username and Password [ID 959547

.1]
--------------------------------------------------------------------------------
Modified 25-MAR-2010 Type PROBLEM Status MODERATED
In this Document
Symptoms
Cause
Solution
References

--------------------------------------------------------------------------------
Platforms: 1-914CU;

This document is being delivered to you via Oracle Support's Rapid Visibility (R
aV) process and therefore has not been subject to an independent technical revie
w.

Applies to:
Enterprise Manager Grid Control - Version: 10.2.0.4 to 10.2.0.4 (dbconsole 11g
also)
Information in this document applies to any platform.
Symptoms
After upgrading the database from 10.2.0.3 to 10.2.0.4, DB console login page ha
ngs after entering the username/password.
Cause
During db console login, The following query takes more time:
SELECT end_time, status, session_key, session_recid, session_stamp,
command_id, start_time, time_taken_display, input_type,
output_device_type, input_bytes_display, output_bytes_display,
output_bytes_per_sec_display
FROM v$rman_backup_job_details
WHERE end_time = (SELECT MAX (end_time)
FROM v$rman_backup_job_details);
This issue is investigated in below unpublished bug and therefore not viewable v
ia metalink:
BUG 8363037 AFTER UPGRADING FROM 10.2.0.3 TO 10.2.0.4, THE DBCONSOLE IS NOT ACCE
SSIBLE

Solution
To implement the solution, Execute the following steps:
exec dbms_stats.DELETE_TABLE_STATS('SYS','X$KCCRSR');
deletes the statistics on the fixed object.
Though the statistics are deleted, the statistics would be collected automatical
ly that might cause the issue again.

As a proactive measure to avoid this issue, it is suggested to lock the statisti

cs on the table X$KCCRSR.
exec dbms_stats.LOCK_TABLE_STATS('SYS','X$KCCRSR');
lock that object so that statistics will not be collected in future.