WIPRO

Applying Thought
 Azim Hashim Premji: Chairman of Wipro
Technologies; Richest Indian for the past
several years; Honored with Padma Bhushan in
2005.

 He is an icon among Indian businessmen and

his success story is a source of inspiration to a
number of budding entrepreneurs.
 Born on July 24, 1945, Azim Hashim Premji
was studying Electrical Engineering from
Stanford University

 Azim Premji took over the reins of family

business in 1966 at the age of 21.
Under Azim Premji's leadership Wipro
has metamorphosed from a Rs.70 million
company in hydrogenated cooking fats to a
pioneer in providing integrated business,
technology and process solutions on a global
delivery platform.

Today, Wipro Technologies is the largest

independent R&D service provider in the
world.
†Vision : To offer services based on world-class
infrastructure, industry expert skills, proven
process-oriented service operations that are
backed by principals to ensure the world's best
way of delivering IT infrastructure management
solution.“

†Mission: "To serve customers with integrity

through innovative, value for money solutions, by
applying thought day after day"

†Values: Human values , integrity, Innovation

drives us
 TRAINING AND DEVELOPMENT
IN WIPRO

 Training: It is a learning process that involves the acquisition

of knowledge, sharpening of skills, concepts, rules, or
changing of attitudes and behaviours to enhance the
performance of employees.

 Development: The act or process of changing or expanding an

expression into another of equivalent value or meaning
ROLE OF TRAINING
 TRAINING PROCESS @ WIPRO

‍ Training needs analysis

‍ Setting objectives
‍ Course planning
‍ Course implementation
‍ Evaluation
TRAINING NEED ANALYSIS
† Levels of analysing the training
needs:
National
Organisational
Personnel groups
Individuals
† Sources of information
Recent reforms
New legislation
Changes in organisations
Interviews
Questionnaire
COMPETENCY MAPPING

• Results of training needs

analysis
• Lack in performing
• Gaps in competence
• Filling the gaps
 TRAINING PLAN
Preparation of training manual
- Identification and Analysis of target
group
- List of session of the training
programmes
- Duration of the Training programme
- Training material
- Training methods
- Visiting trainers
- Methods of Evaluation
- Methods of Termination
 IMPLEMENTATION

• Starting the course, ice-breaking

• Delivering the information
• Supporting the learning process:
excersises, pair discussion, group work
• Interactive communication
• Keeping the schedule, possibilities for
flexibility
 TRAINERS TOOLS
• Planning of training, training manuals
• Analysis of target groups: list of
questions
• Activation methods
• Group work, individual exercises
• Supporting methods in presentations
• Role plays, simulation games
• Guidelines
 Key Focus Areas

Wipro Training Prism is a three pronged approach which endeavors to bring about an overall
transformation in organization by providing developmental training facility at all levels.

Application
Rollount Training

Product Training Process Training

Training
Prism
 Application Rollout Training
† Wipro’s application rollout training solutions help organizations achieve successful IT
application rollouts and implementations for a range of enterprise applications. This includes
Packaged Applications (ERP, SCM, CRM etc.) and Proprietary Applications. Wipro’s
approach towards enterprise application rollout is focused on “Productivity Through
Proficiency”.
† The key phases in the development of the content
are Analysis, Design and Development,
Implementation, Evaluation and Maintenance. The
development process is:
†The key elements in the development of this
training content are:
 The Rollout phase includes:

Delivering training to super users and end-users

Measuring the skill levels / certification

 The Post-rollout phase includes:

Providing performance support to users

Updating the training content based on any relevant

feedback received from learners
 PRODUCT TRAINING

† Working closely with Product Management and

Development teams to understand the Business Goals
and to get an insight of the Product

† Designing effective training modules using our strong

capabilities in Instructional Design

† Working with Wipro’s in house subject matter experts

to develop learning solutions

† Delivering these training modules in the medium of

your choice: Instructor-Led Training (ILT), Computer
Based Training, Self-Paced Learning or Blended
Learning
CUSTOM CONTENT DEVELOPMENT

 As a part of the Custom Content Development

Service, Wipro provides innovative and
affordable learning content solutions. This
service is customized specially to meet our
requirements and help us get a competitive
edge.

 Wipro’s Custom Content Development Service

goes through a rigorous development cycle to
ensure Quality and Timely Delivery of the
solution.
Development Cycle
 PROCESS TRAINING

† Wipro provides Process Training in

several fields including HR, Quality,
Operation, Payroll, Recruitment, and
more. For a meaningful transition of
the process, quality training is
extremely critical.
† It also includes Quality Process
Trainings like Six Sigma, CMM, and
PCMM.
The components of Process Training are:
 Types of Training Methods @ Wipro

 On The Job Training

 Off The Job Training

TECHNOLOGY CONTENT
TRAINING
 Pre-entry training is intended for
individuals starting their career in IT.
 Eight-week course
 Participants receive training on SAP,
JAVA, HTML and IBM Mainframes
 PROFESSIONL SKILLS
 Designed to help the employees to develop
professionally as they move through their
career.
 Effective Business Writing, to Creative
Problem Solving and Negotiation training,
the self-study curriculum
 Advantages of On The Job Training

 Generally more cost effective

 Less disruptive to the business

 Training an employee in their own working environment, with

equipment they are familiar with and people they know can
help they gain direct experience to a standard approved by the
employer.

 Employees may find that they have more confidence and may
feel more at ease.
 Disadvantages

 Teaching or coaching is a specialist skill in itself; unless the

trainer has the skills and knowledge to train , this would
mean that the training will not be done to a sufficient
standard.

 The trainer may possess bad habits and pass these on to the
trainee.
 Advantages of Off The Job Training

 Use of specialist trainers and accomodation

 Employee can focus on the training- and not be distracted by

work

 Opportunity to mix with employees from other businesses

 Disadvantages
 Employee needs to be motivated to learn

 May not be directly relevant to the employee’s job

 Costs ( transport, course fees, examination fees, materials,

accommodation )
Thank You!!!