February 19, 2003

To Whom It May Concern:

The World Wide Association Specialty Programs and Schools is one of the world’s largest and
most successful associations of schools and programs for struggling teens. The key to our
success has been our parent satisfaction rate.

In order to determine our parent satisfaction rate we recently surveyed both parents of students
who have previously been in the schools or programs and parents of students who are currently
in the schools or programs.
Concerning parents of students that have previously been in the schools or programs, 97.4% of
the respondents were satisfied with the program and would recommend the program to someone
else.
Concerning parents of students currently in the schools or programs, 97.1% of the respondents
stated they were either happy or very happy with the school or program that their child is
enrolled in.
Our high parent satisfaction rate is further evidenced by the fact that we received 1,344 Letters
of Appreciation from parents during 2001 and 1,739 Letters of Appreciation from parents during
2002.
The most significant evidence of our satisfaction rate is shown in our student census. (total
number of students enrolled in the World Wide Association of Specialty Programs and Schools)
Our enrollment has more than doubled in the last 3 years. The following census reports show
our growth since 1999:

December 9, 2002 census 2,214 Students

December 10, 2001 census 1,765 Students
December 11, 2000 census 1,382 Students
December 13, 1999 census 984 Students

We are very happy with our parent satisfaction rate, especially considering our type of industry.
Like any successful organization, we have enemies with dubious motives. Unfortunately, we
have had a few parents who have been influenced by our enemies without fully understanding
these motives. While we have a few detractors, we have thousands of supporters that have had
positive experiences and results through the schools and programs in our Association.

321 N. Mall Drive, Suite T-101, St. George, UT  Ph. (435) 656-2313  Fax (435) 656-0529  Website: www.wwasp.com