Outline for the OSD project.

1. Introduction

a. Vision & Mission

b. Culture/Values

c. Line of Business Activities/Type of Business

d. External Environment Analysis / Challenges

e. Is it a learning organization?

2. Organizational Structure

a. Present Structure

b. Evaluation of Structure

c. Important Milestones

3. 3 Kinds on balancing

a. Differentiation & Integration

b. Centralization & Decentralization

c. Standardization & Mutual Adjustment

4. Value Creation Process

a. What the organization is doing/not doing

b. What more can be done

5. Creating a Competitive Edge

6. Analysis on the data gathered above and recommendations