This document outlines standard procedures for equipment testing, installation, and link monitoring at operation departments. It also details the steps taken in the event of a link problem, which include the NOC coordinating with clients, checking satellite loops, attempting to resolve issues remotely or with client help, escalating unresolved problems to regional offices, and regional teams visiting sites to troubleshoot and potentially replace equipment.
This document outlines standard procedures for equipment testing, installation, and link monitoring at operation departments. It also details the steps taken in the event of a link problem, which include the NOC coordinating with clients, checking satellite loops, attempting to resolve issues remotely or with client help, escalating unresolved problems to regional offices, and regional teams visiting sites to troubleshoot and potentially replace equipment.
Copyright:
Attribution Non-Commercial (BY-NC)
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This document outlines standard procedures for equipment testing, installation, and link monitoring at operation departments. It also details the steps taken in the event of a link problem, which include the NOC coordinating with clients, checking satellite loops, attempting to resolve issues remotely or with client help, escalating unresolved problems to regional offices, and regional teams visiting sites to troubleshoot and potentially replace equipment.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online from Scribd
2. Site Survey Report (Line of sight, Grounding) 3. Equipment Installation 4. Link Monitoring on Site for 24 Hours
In case of link Problem
1. First Problem generated at NOC
2. NOC coordinates with Clint at Remote end. 3. First check the satellite loop at HUB and Remote Ends. 4. If problem at HUB than NOC try to resolve issue 5. If problem at Remote end than NOC try to resolved issue with the help of Clint. 6. If issue not resolved than problem escalated at regional office. 7. Regional team visits the site for trouble shoot and tries to solve problem. 8. If problem not solved than reported to the respective region for replacement of equipment. 9. Regional team always carry handle equipment with them selves like Multi Meter, LAN cables, Switch, LNA