Arthur J.

Burns
10280 Olivewood Way Suite #65
Estero, Florida 33928
239-221-8872 (Home)
773-817-6809 (Cell)
Artburns1@yahoo.com

Education
Romeoville High School 95-99 Diploma
Thomas Education Direct 2002 Home Remodeling & Repair
Chicago Industrial School 2006 Licensed Asbestos/Lead/Mold Abatement
Professional Profile
Ability to handle multiple assignments in high pressured situations
Organized, detailed-oriented and committed to professionalism
Skilled problem solver with ability to work independently
Goal oriented with high energy and a positive attitude
Personally committed to exceeding customers expectations
Professional Experience
Cable tech/contractor (Comcast) Warehouse supervisor
Shoreline Broadband Services Inc. 2003-2006
Management & Organizational Skills
Monitor and record daily production of field technicians
Create and maintain employee files
Create and maintain excel spreadsheets for daily, weekly, monthly and yearly production
Troubleshoot technicians’ issues to improve productivity and service
Issue equipment needed to technicians on a daily basis, incoming and outgoing
Install cable, phone and internet services
Client Relations
Participate in daily conference call with corporate to improve daily production
Attended bi-monthly contractor meetings at corporate office
Communicate with clients to resolve and eliminate service issues
Resolved damage complaints
Warehouse Skills
Certified Forklift Driver (sit down) Stand up Reach Truck & Clamp Truck
R F Gun, FEDEX and UPS WORLD Shipping, Inventory Control, Material Handling
Load/Unload Trucks, Picking/Packing Orders, Production Line, Quality Control
Assembly Line
Employment History
W. S. I. 3/08 – 8/08 ROMEOVILLE, IL.
YRC Logistics 8/ 06 – 11/07 BOLINGBROOK, IL.
Shoreline Broadband Inc. 2/03 – 6/06 HARVEY, IL

REFERENCES AVAILABLE UPON REQUEST