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÷ An organization must balance the need to have
some ´goodµ conflict(which overcomes inertia and
allows new organizational learning) with the
need to prevent ´goodµ conflict from escalating
into ´bad conflictµ(which causes a breakdown in
coordination and integration between functions
and divisions).
a Acting at the Level of Structure.

a Actingat the Level of Attitudes and

Individuals.
 ACTING AT THE LEVEL OF STRUCTURE.

a Altering the level of differentiation and

integration to change task relationships.

a Design of an organization·s hierarchy of authority

is in line with its current needs.
ACTING AT THE LEVEL OF ATTITUDES
AND INDIVIDUALS.

a Pondy·s model of procedural system.

a Third party negotiator.

a Exchange and rotation of people.