Socialization Process

Process that adapts employees to culture.

New employees become aware of norms.
Employees encounter culture.
Individuals understand power, status,
rewards, and sanctions.

1
The Socialization Process
Adjustment to Cultural Norms and
Socialization Occurs in 3 Ways

1. Rebellion - rejection of all values and

norms.
2. Conformity - acceptance of all values
and norms.
3. Creative individualism - acceptance
only of pivotal values; rejection of
others.
Basic Responses to Socialization
Psychological Contract
Unwritten agreement between individuals
and organization.
Open-ended so issues may be
renegotiated.
A Model for Change
OD is continuing process with emphasis
on viewing organization as total system
of interacting and interrelated elements.
Figure 1.5
Organization Development’s Five Stages
Five-stage Model for OD Process
(part 1 of 5)

Stage one: Anticipating need for change.

Someone recognizes need for change.
There must be felt need for change.
Five-stage Model for OD Process
(part 2 of 5)

Stage two: Developing practitioner-client

relationship.
OD practitioner enters system.
Good first impressions and match
important.
Practitioner establishes trust, open
communication, shared responsibility.
Five-stage Model for OD Process
(part 3 of 5)

Stage three: The diagnostic phase.

Practitioner and client gather data about
system.
Objective is to understand client’s
problems, identify forces causing
situation, and select change strategies.
Five-stage Model for OD Process
(part 4 of 5)

Stage four: Action plans, strategies, and

techniques.
Series of interventions, activities, or
programs aimed at increasing
effectiveness.
Programs apply OD techniques.
Five-stage Model for OD Process
(part 5 of 5)

Stage five: Self-renewal, monitor, and

stabilize.
As OD program stabilizes, need for
practitioner decreases.
Monitor results.
Stabilize change.
Gradual disengagement of OD
practitioner.