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TABLE OF CONTENT

TOPIC PAGE
Acknowledgement………………………………………………………… 1

Introduction………………………………………………………………… 2

1.0 Organization Background……………………………………


1.3 Company Background……………………………………………….. 3

1.4 Company Vision………………………………………………………. 4

1.5 Company Mission…………………………………………………….. 4

1.6 Objective of the Company………………………………………….. 4

1.7 The list names of Unit PPNJ Tours & Travel……………………… 5

1.8Organization Chat of PPNJ Tours & Travel ………………………. 6

2.0 Administrative and Responsible………………………


2.1 Usage of Office Technology………………………………………….. 7

2.1 Usage of Office Technology………………………………………….. 8

2.2 Usage of Office Equipments…………………………………………. 9

2.2 Usage of Office Equipments…………………………………………. 10

2.3 Record Managements………………………………………………… 11

2.3 Record Managements………………………………………………… 12

2.3 Record Managements………………………………………………… 13

2.3 Record Managements………………………………………………… 14


3.0 COMMUNICATION…………………………………………… 15

3.1 Preparation of Correspondence………………………………………... 16

3.2 Telecommunication Technology……………………………………….. 16

3.2 Telecommunication Technology……………………………………….. 17

3.3 Travel Arrangement……………………………………………………… 17

3.4 Communication Flow……………………………………………………. 18

3.4 Communication Flow……………………………………………………. 19

4.0 HUMAN RELATION IN THE OFFICE………………………


4.1 Teamwork Experience………………………………………………….. 20

4.1 Teamwork Experience………………………………………………….. 21

4.1 Teamwork Experience in My Office…………………………………… 22

4.2 Dealing with Superiors, Co-workers, Subordinates and Clients…… 23

4.2 Dealing with Superiors, Co-workers, Subordinates and Clients…… 24

4.2 Dealing with Superiors, Co-workers, Subordinates and Clients…… 25

5.0 CONCLUSION………………………………………………… 26

6.0 RECOMMENDATION………………………………………… 27

7.0 REFERENCE………………………………………………….. 28

8.0 APPENDIX…………………………………………………….. 29- 34

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