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Elicitation Depth Diagram

Methodologies Elicitation Targets


Expert Document Review Existing requirements/Specifications Customer feature requests

-
SME interviews
Survey
Engineering standards Regulatory requirements Pending fixes/features
1 Design Review
Competitive Analysis
Customer Interviews Design/feature carryovers Component carryovers Business Case
Primary Stake holder Interviews

Competitive features SME input Marketing Requirements

Business rules Requirements restrictions/special conditions Effort/


Secondary Stake holder Interviews
Data mining Cost
User/Task Analysis
Field support knowledge Warranty knowledge Support desk knowledge &
2 JAD Session
Value
Stake holder needs Political agendas

User groups User tasks

User work flow User work arounds Tacit work


Modeling (CASE tools)
Usability Testing
Focus groups Customer/user needs Customer/user goals
Requirements Analysis
3
+
Gap Analysis
Post Mortem Reviews Personas Derived requirements loser user(s)
Contextual Inquiry
Ease-of-use equity Brand value proposition

Copyright 2007 RqMD

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