Reference telecom, please find below details of process change required:

MITR Process:

• In the MITR program, Mechanics redeem coupons with the

Retailer and cash was the mode of settlement from Retailer to
Mechanic.

• Some of the Garage Owners and Head Mechanics, were parting

with small value coupons (up to Rs.20/-) to Jr Mechanics and
Helpers as a motivational tool.

e MITR Process:

 Under the redemption process in e MITR, proceeds are credited

to Garage Owner / Head Mechanic Bank accounts directly leaving
no scope for Jr Mechanics and Helpers unless the Garage Owner /
Head Mechanic part with redemption proceeds.

 During Field study / feedback process, we have been receiving

requests that the Jr Mechanics / Helpers should continue to get
cash against small value coupons which would motivate channel
partner and consequently improve our business.

 The process change, as above, could be implemented by

allowing the Retailer to redeem mechanic coupons limited to
coupon value <=Rs.20/-

Current Process:

The procedure checks CP type and Coupon ID and does not validate
coupons if there is a mismatch (CP Type MEC can redeem Mechanic
Coupon and CP Type RET can redeem Retailer coupons).

Process change required as under:

1) When SMS received from CP Type RET (Retailer), the procedure

will skip the process of matching CP type with Coupon Id and
validate the Mechanic Coupon if value is <= 20.

2) The existing process of validation will remain unchanged for

coupon value > Rs.20

3) The CP_MOBILE_NO and CP_CODE in

AL_Vendor_RED_TRN_INTERFACE

and
 CP_TYPE REDEEMING_CP_CODE, REDEEMING_CP_MOBILE_NO in
AL_COUPON_RED_TRN_INTERFACE table will get up dated based on
redeeming retailer though coupons of value <= Rs.20 belong to CP
type MEC

Please study and confirm the date by which the process change as
above could be implemented.

Regards
TS Venkatasubramanian
Sr Manager-Parts