The CURTIS COURIER is published monthly for Curtis Employees

THIRTY YEARS - DICK SHOPE, SY SPUNT, BOB GOUDY

TWENTY-FIVE YEARS

HARRY YARNELL EVAKRAMPEL

SY SPUNT

GORNEY VUGTEVEEN

85 ·Hol1ored

The annual service awards banquet in·. Cleveland brought together 65 Curtis men and women with·a total of 695 years. service with the Company.

This outstanding event was one that .President SY SPUNT admits he looks forward to each year as an opportunity to personally express his appre· ciation to the people who help make Curtis Industries a .leader in the major markets it serves.

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CURTIS COURIER

December 1979

TWENTY YEARS FIELD SALES GROUP CLARA and JOE WEEKS, SHIRLEY and RAY SMAJD, VI and MAX DYGA, MARIE and TOM JANSON.

TWENTY YEARS

Front row; JUDIE CHAPMAN, GRACE KLUSKA, JENNIE BALCH, JENNIE POGRAIS, Back row; JOE WEEKS, WALTER ZYGADLO, MAX DYGA, STANLEY OBERSTAR, (deceased) RAY SMAJD, TOM JANSON, SY SPUNT, DAMON FISH.

FIFTEEN YEARS

HELEN SCHWELGIN SY SPUNT

JODIE JONES

ED GOODIE

TEN YEARS

First row, left;

EO McKAY

FRED MILLER

VERA HUDAK JACKIE LOMBARDO NANCY COFFIELD -EVELYN TALAS EDWARD KOUBECK

Second Row;

DALE WILSON

MARK KOZEL MICKEY REHBERGER SY SPUNT

MARCIA TANSKI LARRY TERLOP EDDIE WATSON

December 1979

5 YEARS

CURTIS COURIER

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First row, left; KAREN SWAIDNER, ANNE PETRIC, ROSEMARIE NAR, LAVERNE RUBUS, ALICE LANE, CORA HOSKINS, JENNY SEMOSKY, JEAN GARAPIC, ROS CLANCE. Second row; RUTH LEVERENZ, JEAN FERGUS, GWEN FERGUS, SHERRY GAMBER, PHRANIA COLE, PATRICIA FISHER, PAT FEHER, PAT WILLIAMSON, BARB JOHNSON, JO PACHINGER, JEAN LUTZ, SOFIA MARIKIS. Third row; JULIA CONWELL, BILL SWAIDNER, SUSAN DUKE, MONICA PATTERSON, JOHN ZIMMER, JAN BERKHEIMER, GEORGE VERNON, SY SPUNT, JERRY ELAM, ANN REES, C.Y. LIU, TONI CIRINO, CINDY MOSS.

SERVICE AWARDS - FIVE YEARS

DMM PETE CUTLER receives his pin from VERN ABLA RMM of the Western Automotive Region.

DMM OSCAR PHILLIPS receives his 5 year pin from Atlantic Industrial RMM CHUCK WARNER.

SALLY WEST receives her pin from AUTOMOTIVE DMM LON HUFF.

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CURTIS COURIER

MEET DICK LACHANCE

D CE BER Durko Winnet

DECEMBER DURKO WINNER, RICHARD A. LACHANCE was attending Management Development Seminar in Eastlake, Ohio, when he was interviewed about his selection as the Durko winner for the month.

Being chosen to attend the seminar was as im portant to this aggressive and successful East Boston-area Automotive Sales Rep. as winning the Company's top monthly sales award.

Dick has been with Curtis for three years and feels he has realized the opportunities he saw when he joined the Company.

"I had never done any incentive selling before," Dick said. "But I had worked as a general manager in a motorcycle and car dealership, so I knew about the Curtis product line."

Dick was introduced to the job by RENE PELLETIER, Curtis Sales Rep. and Certified Trainer, who works in the same Eastern Automotive District under DMM BOB THIBODEAU, Sr.

"After the first three months I knew I had made the right decisio~; I was happy. The territory I took over was a tough one at the beginning, but I was persistent and with a lot of hard work and use of the promotional program, I began to open new accounts and build business with existing customers."

In the past three years, Dick estimates he has increased his active customer roster by about 40% and still finds new business along the northeastern coast of Massachusetts. . "I think it's very important to put m a full day ... starting at 7:30 a.m. and working right through. The rewards in this business are there for the person who will work hard.

"I sell the full product line . . . demonstrating as many of our 18,000 products as I can to each customer. It's very hard to walk out of a location without a sale."

Dick's. customers are dealerships, body shops and independent garages.

"These people are well aware of what's happening to the economy, of the increase" in price. for everything. But as long as they know the service is there, they will buy from me."

Dick said he gets involved with his customers enough so that "I know some of their interests and can open the conversation with a comment about fishing or golf or whatever is of interest to that customer."

~ne of Dick's personal daily motivators is to make his first call of the day on an account where he is generally sure he can make a sale ... "it means a better day to open with an order."

"Bob and people in the Home Office like TERRY ROCKOCY continue to be very helpful to me,'" Dick said. "My wife, Suzanne, gives me a lot of support and she also takes care of our cattery ... we raise Himalayan cats."

THE DURKO A WARD

Named in memory of John Durlco, an outstanding Curtis Representative, this honor is awarded each month to a member of Curtis' sales organization. Recipients are selected for a consistent high level of performance over a period of time. The award consists of a trophy and $25.

December 1979

Key facts

By TOM MORSE

Master Key Sections

The use of

master grooved

key blanks in place of a given sectional keyway, such as Sargent "LA" (S-22), should be discouraged in almost all situations, unless it becomes a matter of extreme urgency.

Master grooved key blanks will fit any keyway within a given sectional system. Example: S-6 (Sargent "L" series master) will enter any keyway within the "L" system, from "LA" to "LL".

Many motels and hotels use sectional keyways throughout the building. In some cases, the building may be set up so that each floor is keyed the same as the rest, but. each floor uses a different key section.

Example: First floor uses "LA" keyway; second floor uses "LB" keyway; third floor uses "LC" keyway; etc. If a master grooved key blank is substituted for any given room on any floor, that key will fit at least one room on each floor

throughout the building. .

The average individual, upon checking into that room, would not know that the key would gain him access to any other room in the building. But a thief would at least suspect it and would most likely try the key to find out. As you can see, the use of master grooved keys for individual rooms, can be a disadvantage.

When selling the sectional keyways, be certain the individual you are selling to understands the proper use of the master grooved key blanks. Ask him to check to be certain that his system is not set up as described above.

If it .is, he should be discouraged from usmg the master grooved blank for any purpose other than as a master key.

Check your Key Blank Substitution book for the various sectional keyway systems. The keyway designation for each key is listed in the Remarks column for all sectional key blanks. .

If in doubt about· any of the systems, drop a note to the Key Products Department.

December 1979

CURTIS COURIER

U. K. MEN VISIT EASTLAKE ..

U. K. MEN VISIT EASTLAKE

NIGEL HEDERMAN, Senior

Management Accountant in Curtis' United Kingdom Division ...

. . . and TONY GRIFFIN, (left) and MARK WELCH of the United Kingdom, visited Eastlake for special orientation meetings.

. . . AND MEET AT HOME, TOO

Managing Director TONY GRIFFIN held a special meeting for his key management people recently in the United Kingdom. From left: KEITH WILFORD, Field Sales Manager, DAVE HOUGHTON, Field Trainer, and BILL MILLER, District Manager in the Northern District; MARK WELCH, District Manager and BILL MILNE, Field Trainer, in the Southern District; NIGEL BOON, Field Trainer, and JIM RUTTER, District Manager, in the Central District.

THE GOOD FIGHT

KID CURTIS, portrayed by Central Retail DMM WALT ARINGTON, is sparring with DMM CLIFF MOSIER, in the role of the competition. The kid sent the competition reeling, as expected.

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PEDDLER

Who is this man?

All we know is that it's a Curtis Sales Rep doing a little sidewalk prospecting somewhere in America.

Eastern Automotive, DMM JOE WARNER had Sales Rep BOB WAGNER demonstrate the new hacksaw at a recent district meeting.

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SUPER-REPPERS

A Superep clock went to RANDY and PAT NAPOLITANO presented by PHIL SUSTERICK, DMM in the Western I ndustrial Region.

Also wmnmg a clock was

CERTIFIED TRAINER DARREL ARMSTRONG, left, accepted from DMM WALTER ARINGTON.

A superep watch went to EASTERN RETAIL C. T. RON BASTIEN, presented by DMM DENNIS McKEE.

CURTIS COURIER

Western Automotive DMM JOHN HAGERMAN held a district meeting recently in Portland, Oregon. On hand were: first row; TOM JANSON, CHARLIE LININGER, TOM

DUTTRUY, ROD

WOOGERD, JOHN

HAGERMAN .. Second row; PAUL NICHOLAs, KEN MOORE, BILL

WILMOTH, STAN

RYMER, CHUCK

SCHNEEKLOTH. Back row; TED MATTIX, BRUCE KENYON, HAL HOUSER.

December 1979

Central Retail Management meeting in St. Louis brought the DMM's together. Retail Product Marketing Manager BILL SWAIONER, was also in attendance. Left to right; LARRY GILLETTE, BILL SWAIDNER, NORM SHATZ, CLIFF MOSIER. Seated, BOB BYERS, DON STURGILL, WALT ARINGTON.

MIDWEST MACHINE

The Mighty Managers of the Automotive Midwest Machine met recently to get acquainted with each other and their goals for the year.

From left seated,

VERN ABLA, SR.,

BILL MOONEY.

Standing, BOB HEAD, LON HUFF, MARK CLAUSS, TOM CAIN and DAVE HOFFMAN.