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11 B2B Communication
11 B2B Communication
Influencing factors:
Buyer’s awareness levels
Need to change in buyers’ attitudes
Communication budget:
Affordable method (out of profit)
Percentage of sales
Comparative-parity method
Objective task
Industrial Communication
Developing Message Strategy:
Use rational appeal (emotional or moral appeals
will not work)
Success stories
Appeal factors:
Quality
Versatility (climatic conditions, continuous, hazardous
situations)
Economy
Faster delivery
Industrial Communication
Media selection:
Trade and Business journals
Industrial directories
Other promotional methods:
Direct mailer (catalogues and samples)
News in press
Sales calls (presentations)
Social marketing (community services)
Seminars
Demonstrations
Exhibitions and trade shows
Industrial Communication
Rankings of effective Industrial
Communication
Personal selling (Sales calls)
Catalogues
Direct mail
Advertising
Trade shows and exhibitions
Samples & demonstrations
P & PR
Customer entertainment
Gifts
Industrial Communication
Rankings of effective Industrial Communication as per the
book Industrial Marketing 2nd edition by Krishna K Havaldar