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1.

Clarity…project managers and project teams that practice clarity are better
equipped to succeed. Promoting a culture of clarity requires active direction and
support from top of the organization. If senior management is not committed, there
can be no clarity; the default scenario in that case is ambiguity and chaos.

2. Communication…this was, in a way, too easy a common denominator to miss.


Simple, yet very powerful. Project managers, their stakeholders and their teams
must appreciate and embrace the need for proper, timely, concise and relevant
communication.

3. Commitment…One of the key roles of a project manager / leader is securing the


commitment of the project team. The project leader cannot do this until she has
demonstrated the same level of commitment that is demanded and required from
the project team.

4. Credibility…This goes hand-in-hand with trust. You cannot convey your


arguments if you are not credible. You cannot achieve credibility if your integrity is
suspect. There are no short cuts to credibility.

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