BEHAVIOR MODELING

Meaning:
Training technique to improve
interpersonal competence.
{not a OD intervention as such} but to be
added as it is an effective tool to solve
interpersonal problems.
Social learning theory:
Must perceive a link between the
behavior and certain outcomes.
Must desire those outcomes.{positive
valence}.
Must believe they can do it.{self-
efficacy}.
Behavioral skills of problem-solving
approach:
Behavior description.
Justification.
Active listening.
Participative problem solving.
Positive reinforcement.
Procedure of Behavior Modeling
Technique:
In this method, some kind of process or
behavior is videotaped and then is watched
by the trainees. Games and simulation
section is also included because once the
trainees see the videotape, they practice the
behavior through role plays or other kind of
simulation techniques. The trainee first
observes the behavior modeled in the video
and then reproduces the behavior on the job.
The skills that are required to build up are defined.

A brief overview of the theory is then provided to the trainers.

Then, trainees are given instructions that what specific learning points or
critical behavior they have to watch.

Then the expert is used to model the suitable behaviors.

Then, the trainees are encouraged to practice the suitable behavior in a role

play or through any other method of simulation.

Trainees are then provided with some opportunities to give reinforcement for
appropriate imitation of the model’s behavior.

In the end, trainer ensures that trainees appropriately reinforces the behavior
on the work place.
This type of method can be used for
training in:
Sales training
Interviewee training
Interviewer training
Safety training
Interpersonal skills training