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C-DAC.

RESEARCH PROJECT REPORT

ON

PERFORMANCE MANAGEMENT SYSTEM

Training Supervisor
Faculty Guidance
Mr. V.N Sukla
EX. Director(c-dac) Ms. Shilpa Wadhwa

Submitted By:
Ravi Kant Ray
Roll.no-98
BSC

Ro pla
Ka
be n
rt
ion
Vis

Customer
Financial
Internal Business
Training and
Growth
OBJECTIVE

Analysis of performance
management system in C-DAC.
To identify high performers and recognise
them through rewards and incentives
To build a culture of performance
Find out the solution to this problem keeping
the better of the organization.
Give some ideas about BCS.
BSC

Balanced Scorecard is a management tool that


provided stakeholders with a comprehensive
measure of how the organization is progressing
towards the achievement of its strategic goals.
The Research Process
Discovery the management dilemma
Define the Management Question
Define the Research Q(s)
Refine the Research Q(s)
Exploration Exploration

Research
proposal

Research Design
Design Strategy
(Type,Purpose,time,scope,envirnament)

Data collection design Sampling design

Question and Instrument Pilot Testing

Instrument Revision
Data Collection and Preparation

Data Analysis and Interpretation

Research Reporting

Management
Decision
METHODOLOGY

Research Design -Descriptive analysis.


Questionnaire Design
Source of Data - Software, personal employees
Interaction
Sample Size -80
FINDINGS ABOUT C-DAC BSC

•The balanced scorecard was developed by the recommendations of the


company called SHL, which was entrusted with the task of doing the
competency profiling for it.
•Now the usage of Balanced Scorecard is spread organization wide to
derive KRA’s for each and every employee.
•Basis the performance on these KRA’s the performance is measured,
hence the entire PMS revolves around the KRA’s.
•This implies ,that the usage of PMS is partial and only to the extent of
developing KRA’s and measuring performance.
•Perspectives like Organizational Learning do not have matured enough
measures, in the company to measure its performance and hence this
perspective is being ignored to an extent.
4 perspectives in Balanced
Scorecard
Financial Perspective
The Strategy
If we succeed, how will we look,
to our shareholders?

Customer Perspective

To achieve our vision, how must we


look to our customers?

Internal Perspective

To satisfy our customers, which


processes much we excel at?

Learning & Growth Perspective

To achieve our vision, how must our


organization learn & improve?

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