STUDENT DECLARATION

I hereby declare that the report titled “STUDY ON CUSTOMER

SATISFACTION ON STOCK BROKING SERVICES”, during the
academic year 2009-2010, has been submitted in partial fulfillment of the
requirements for the award of Master’s degree in Business Management
Studies, in an original work carried out by me under the Guidance of
Mr. PRASANNA H. N., Faculty of RAJIV GANDHI INSTITUTE OF
TECHNOLOGY (RGIT), Bangalore.

I also declare that this project work has not been previously submitted to
any other University/Institution for the award of any Master’s Degree.

Place: Bangalore
Date:
Reg: No: 1RG08MBA47

(SHANTAPPA M. BENAKANALLI)

A STUDY OF
 “CUSOMER SATISFACTION ON STOCK BROKING
SERVICES”
WITH SPECIAL REFERNCE TO SHAREKHAN PVT,
LTD.

A report submitted in partial fulfillment of the

Requirements for the award of the Degree in
Master of Business Administration

OF

VISVESVARAYA TECHNOLOGY UNIVERSITY (VTU)

Belgaum

BY
SHANTAPPA M. BENAKANALLI
USN-1RG08MBA47
BATCH NO-2008-2011

GUIDED BY
(Internal guide) (External guide)
Mr. Prasanna H.N. Mr. Kiran .C. Reddy
Faculty-RGIT Assistant Manager,
Bangalore Sharekhan Pvt, ltd

RAJIV GANDHI INSTITUTE OF TECHNOLOGY (VTU),

BANGALORE-560033

Department CERTIFICATE
 This is to certify that the Project Report at, SHARE
KHAN PVT, LTD. is completed under my guidance and
supervision. It is submitted in partial fulfillment of the
requirement for the degree of Master OF Business
Administration (MBA) of Visvesvaraya Technological
University Belgaum by Mr. SHANTAPPA M.
BENAKANALLI register no-1RG08MBA47 and this has not
formed a basis for the award of any degree, diploma or
fellowship by any other institute or university.

PLACE: Bangalore

DATE:

Internal Guide
RGIT