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Omega 31 (2003) 29 – 39
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Manufacturing networks and supply chains: an operations


strategy perspective
Martin Rudberga , Jan Olhagerb;∗
a Department of Industrial Engineering and Management, School of Engineering, Jonkoping University, PO Box 1026,
SE-551 11 Jonkoping, Sweden
b Department of Production Economics, Linkoping Institute of Technology, SE-581 83 Linkoping, Sweden
Received 15 January 2001; accepted 3 October 2002

Abstract
The purpose of this paper is to analyze manufacturing networks and supply chains from an operations strategy perspective.
These two areas have traditionally been treated as separate research tracks, but with the ongoing globalization of markets and
operations there is a need to integrate these complementary disciplines to study networks of facilities. In this paper we ex-
amine the two research areas based on two structural decision categories in an operations strategy, viz. facilities and vertical
integration. We present a typology for the analysis of network systems resulting in four basic network con/gurations. Coor-
dination of activities within the network is contingent upon the con/guration, thus resulting in four coordination approaches.
The con/guration and coordination analyzes can be used as a foundation for further research in the context of integrating
manufacturing network and supply chain theory.
? 2002 Elsevier Science Ltd. All rights reserved.

Keywords: Global manufacturing; Logistics; Operations management; Operations strategy; Supply chain management; Value network

1. Introduction As a result of globalization, the vast majority of manufac-


turing in large companies is carried out in value networks.
The fact that business today is international is indis- We regard a value network as a network of facilities, possi-
putable. During the last decade there has been an explosive bly owned by di@erent organizations, where time, place or
increase in both international trade and foreign direct in- shape utility is added to a good in various stages such that
vestment, and many markets are now truly global. The role the value for the ultimate customer is increased. However,
of manufacturing companies has changed from supplying the manufacturing related activities and issues in the net-
domestic markets with products, via supplying international work are viewed from di@erent angles. This can be exempli-
markets through export, to supply international markets /ed by two major research tracks—manufacturing network
through local manufacturing. Hence, the research on inter- research and supply chain research—both focusing on the
national issues in manufacturing has evolved from global value network, but using di@erent approaches. Manufactur-
sales and marketing into global manufacturing. Except from ing networks theory stems from the operations management
making competition even /ercer, the trend of globalization /eld whereas the logistics management perspective domi-
has changed the ways of providing customers with products nates supply chain theory. The aim of this paper is to an-
and therefore also the objects that are analyzed, be it the alyze how the structure of value networks is treated in the
company, the manufacturing network, or the supply chain. two research tracks respectively.
The history of each track a@ects how the network is
∗ Corresponding author. Tel.: +46-13-281000; fax: +46-13- viewed upon and which activities that are analyzed. Re-
288975. search on manufacturing networks has its roots in the man-
E-mail address: jan.olhager@ipe.liu.se (J. Olhager). ufacturing management of the single factory, resulting in

0305-0483/03/$ - see front matter ? 2002 Elsevier Science Ltd. All rights reserved.
PII: S 0 3 0 5 - 0 4 8 3 ( 0 2 ) 0 0 0 6 3 - 4
30 M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39

”Internal” ”External” of globalization of markets, the idea of scale economies pre-


networks networks
vailed and products were manufactured at the home mar-
Manufacturing Network / Supply Chain / ket and exported to international customers. If business was
Operations Management Logistics Management
Perspective
good, sales oKces were normally established around the
Perspective
world.
Focus on the nodes Focus on the links During the late 1970s and the early 1980s more schol-
Value network ars noticed the need to manage not only the single factory,
but also multi-plant organizations. However, the literature
Fig. 1. Di@erent points of view on the value network. review in Shi and Gregory [2] shows that the research dur-
ing this period mainly was concerned with location-based
criteria. When the multi-plant structure was set, each fac-
that scholars tend to study the network as a wholly owned
tory was basically treated as a separate single facility and
and internal network where all facilities are under full /nan-
networking issues were ignored (see e.g. [3]). Furthermore,
cial control. Conversely, research on supply chains from a
even though markets had become global, manufacturing was
logistics perspective tends to analyze the network as an ex-
still fairly geographically concentrated, which also explains
ternal network with facilities owned by di@erent organiza-
why most operations management research still could focus
tions. Logistics research furthermore sets out from its roots
on the single factory and not on the network.
in physical distribution and materials management and focus
Nevertheless, during the late 1980s and 1990s it was
on the links between the nodes (and to some extent distribu-
impossible for manufacturing to withstand the trend of glob-
tion nodes), whereas manufacturing network research tend
alization, and companies established more and more facto-
to focus on the (manufacturing) nodes themselves. These
ries on a wider international basis. Research on operations
di@erent points of view are visualized in Fig. 1.
management was extended from multi-plant to network
Companies operating on a worldwide basis with dis-
issues. Shi and Gregory [2] view a manufacturing network
persed value networks have realized that it is not enough
as a factory network with matrix connections, where each
to just master the manufacturing and logistics activities in
node (i.e. factory) a@ects the other nodes and hence cannot
isolation, but rather that they must integrate the two. Hence,
be managed in isolation. Khurana and Talbot [4] emphasize
there is a value in merging the knowledge from the two re-
that each factory both inEuence, and is inEuenced by, the
search tracks. This paper sets out to analyze manufacturing
entire manufacturing network.
networks and supply chains to establish a foundation that
Concerning research on manufacturing networks, it is pos-
can be used to integrate parts of the two research areas. The
sible to identify two dominating areas—research on con/gu-
following two sections brieEy describe how the two research
ration issues and research on coordination issues. The former
tracks have evolved from the 1960s up to the present. There-
has its origins in the multi-plant research, and location-based
after we devote one section to the operations strategy per-
criteria (in various sorts) dominate (see e.g. [5,6]). The
spective, which is the perspective we use as means for our
latter is mainly concerned with technology transfer and dif-
analysis, focusing on two so-called decision categories;
fusion, as well as within-network learning (see e.g. [7,8]).
facilities and vertical integration. Manufacturing network
However, in some instances attempts have been made to
and supply chain theory are then compared from an opera-
integrate the two issues to get an overall view of the
tions strategy perspective. Finally, we show how the two
manufacturing network (see e.g. [2,9,10]).
research tracks complement each other by introducing a
It is noteworthy that although research on operations
typology for con/guration of and coordination in a value
management has been extended to govern manufacturing
network. We also provide management implications of the
networks, almost no attention is paid to the physical dis-
typology, some concluding remarks, and ideas for future
tribution to and from the manufacturing facilities, or on
research.
warehousing. Skinner [11] argues that manufacturing today
comprise “the value chain of product realization”, including
2. Manufacturing networks from an operations R&D, procurement, production, distribution, customer ser-
management perspective vice, and warranty repairs. However, in spite of Skinner’s
broad de/nition of manufacturing, most manufacturing
The research on manufacturing networks has its origin in network researchers ignore the supply chain management
the operations management of the single facility. The prac- issues that are so important for the total e@ectiveness of a
tice of operations management as a discipline with strategic network organization (see e.g. the demarcations in [2]).
implications started with the Skinner [1] paper, discussing
how to con/gure and organize manufacturing operations 3. Supply chains from a logistics management
within the well-de/ned factory entity. The research on oper- perspective
ations management during the 1970s followed in Skinner’s
footsteps and was dominated by issues such as “the focused The research on supply chains has its origin in logistics
factory” and “economies of scale”. With the increasing trend management. The practice of logistics as a formal business
M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39 31

management discipline is only a few decades old, and some following way:
logistics scholars uphold that Drucker [12] was the one who
triggered the evolution of the logistics concept. The cur- [Supply Chain Management is] the coordination of all
rent interest in logistics evolved out of concern with traf- those activities associated with moving goods from
/c management and transportation on the one hand, and the raw materials stage through to the end user, for
marketing concepts on the other [13]. Practitioners and aca- sustainable competitive advantage. This includes ac-
demics were therefore predominantly interested in the man- tivities like system management, sourcing and pro-
agement of material Eows and storage of goods [14,15]. curement, production scheduling, order processing,
The evolution of business logistics can be divided into three inventory management, transportation, warehousing,
phases [16]: functional management (1960 –1970s), internal and customer service.
integration (1980s), and external integration (1990s). Kent
and Flint [17] provide a similar description of the logistics Logistics scholars still treat manufacturing as somewhat
evolution. of a “black box”. They have not been able to integrate
During the /rst phase logistics was divided into two func- the knowledge from operations management into the sup-
tions. Materials management, which principally concerned ply chain management curriculum; rather the main focus is
the Eow of materials into the organization, included issues still on inventory management, distribution, and information
such as purchasing, inbound transportation, raw material in- Eows.
ventory, and inventory control. Physical distribution, on the
other hand, concerned the movement of /nished products 4. Operations strategy
from the end of the production line to the customers. It
included issues such as freight, warehousing, materials The essence of an operations strategy could be charac-
handling, packaging, and inventory control. Later, the two terized as consisting of a pattern of decisions a@ecting the
functions were integrated into logistics management with ability to meet the long-term objectives, market require-
a focus on internal integration of the total material Eow ments, and the manufacturing task. The so-called decision
within the organization. Logistics management emphasized categories covered in an operations strategy di@er somewhat
an increased customer focus and besides the traditional between authors, but there seems to be an essential agree-
responsibilities of materials management and physical dis- ment on the areas that really matter. The categories, gener-
tribution, also demand forecasting, customer service and ally ranging from six to ten in number, are usually divided
order processing were often included in the logistics cur- into structural and infrastructural decision categories, as pro-
riculum. The Council of Logistics Management (CLM) posed by Hayes and Wheelwright [23]. A summary of pro-
de/nes logistics in the following way [18]: posed frameworks is presented in Table 1, which updates
the comparison by Leong et al. [24].
Within each decision category a number of policies need
Logistics is that part of the supply chain process that to be addressed when formulating an operations strategy.
plans, implements, and controls the eKcient, e@ective The content and characteristics of these policy areas within
Eow and storage of goods, services, and related infor- each decision category are discussed in the references found
mation from the point of origin to the point of con- in Table 1. The categories that have the greatest impact on
sumption in order to meet customers’ requirements. the design of manufacturing networks and supply chains are
facilities and vertical integration, two structural decision
categories. These will serve as a point of reference for our
The external integration that took place during the third analysis of manufacturing networks and supply chains and
phase not only focused on materials and information Eows for our attempt to create a typology for the integration of
within the organization, but extended the focus to 1st tier these two perspectives.
suppliers, the downstream customer, and third-party agen-
cies. Globalization, with possibilities for low-cost sourcing 4.1. Facilities
and customers spread around the world, required a holistic
view on the value network. The explosive development of The traditional policy areas related to facilities are size,
information and communication technology turned out to location, and specialization [23]. Size basically deals with
be the facilitator for further external integration. The term capacity issues. Hayes and Wheelwright [23] discuss size in
supply chain management arose, which included not only terms of economies and diseconomies of scale. They iden-
the suppliers’ suppliers but also the customers’ customers. tify the notion of a minimal and a maximal size of a facility;
Some scholars have broadened the supply chain concept the maximal being the limit where diseconomies of scale
to include the general integration of all functions and busi- starts to more than o@set the economies of scale. Somewhere
ness processes throughout the total supply chain, including in between the minimal and maximal size is the optimal
marketing, manufacturing, distribution, etc. (see e.g. [19– size of a facility, a size that is very diKcult to determine.
21]). Cooke [22] de/nes supply chain management in the Attempts to analyze performance based on the size and
32 M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39

Table 1
Di@erent perspectives on decision categories within an operations strategy

Hayes et al. [23,25] Fine and Hax [26] Samson [27] Miltenburg [28] Skinner [29] Hill [30]

Structural categories
√ √ √ √ √ √
Process technology
√ √ √ √ √ √
Capacity
√ √ √ √ √ √
Facilities
√ √ √ √ √
Vertical integration

Infrastructural categories
√ √ √ √ √ √
Human resources
√ √ √ √
Organization
√ √ √ √
Quality
√ √ √ √ √
Production planning and control
√a √ √
New product development
√a √ √
Performance measurement systems
a Added in [25].

focus (specialization) of facilities are provided by Brush and 4.2. Vertical integration
Karnani [31]. Location deals with the general question of
how to design the network of facilities, irrespective of the Vertical integration is the degree to which an organization
type of interdependence between facilities. In some cases, owns the network of processes which together give goods
facilities operate in sequence and are therefore dependent their value [34], and is normally discussed in terms of direc-
upon one another for inputs or outputs, whereas other facil- tion, extent and balance, as suggested by Hayes and Wheel-
ities are fully equipped to manufacture a complete product wright [23]. The fundamental concerns of direction and
or product range at one location, from where it is distributed extent treat the boundaries of the /rm and whether the
to the various markets. Obviously, manufacturing location organization should broaden or narrow the span of its opera-
decisions cannot be formed in a vacuum; they must be taken tions. If increasing the span, the direction can be either
together with marketing and logistics decisions. Facility forward—towards the consumer—or backward—towards
specialization, or focus, can be of two basic types; product the initial stages of the value network. The competencies
focus or process focus [25,30,32]. The concept of focus was required and the characteristics associated with forward in-
introduced by Skinner [33], arguing that (i) there are many tegration di@er from those of backward integration. There-
ways to compete besides by producing at low cost, (ii) a fore, the choice of extending the span of operations ought
factory cannot perform well on every yardstick, and (iii) to be carefully analyzed. Narrowing the span means that
simplicity and repetition breed competence. He discussed some operations are outsourced at the upstream end of the
/ve key characteristics of the focused factory: process span of operations. Tannous and Mangiameli [35] deal with
technologies, market demands, product volumes, quality the issue of determining the extent of the internal span of
levels, and manufacturing tools. Hayes and Wheelwright operations, by contrasting full integration (i.e. fully owned)
[23] discussed six ways of focusing plants: market, product, and complete focus (i.e. only one manufacturing step) as
volume, process, product/market, and geographical focus. endpoints along a continuum. Given that the boundaries
Later, in Hayes et al. [25] the list was condensed to two: of the /rm are established, the next perspective on inte-
product and process focus. Today, these two are considered gration is the relationships with other /rms—suppliers and
the two generic choices. Product focus means that the facil- customers—“outside” its boundaries. Even though individ-
ity is designed for the manufacturing of a single product or ual facilities are focused, value network relationships with
a narrowly de/ned set of products. A process focus implies /rst tier suppliers and customers are addressed here. Bal-
that one or a few manufacturing processes form the produc- ance deals with the resulting vertically linked activities, in
tion competence of the /rm and that many products can be terms of how dependent the suppliers and customers are on
produced, provided that they suKce with the type of manu- the /rm, relative how dependent the /rm is on its suppli-
facturing that the system can provide. Hill [30] suggests that ers and customers. In this context Hayes and Wheelwright
the focus should be changed during the product life cycle in [23] refer to “perfect balance” as depicting the situation
order to concentrate on the manufacturing task at all where one captive supplier produce 100 percent of a /rm’s
times, i.e. using a process focus when product volumes are requirements for a given part while the /rm, in turn, con-
small and a product focus when product volumes are large. sumes all of the supplier’s output. The question of balance
M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39 33

applies not only to outside customers and suppliers but also an inter-/rm focus concerning supply chains. The key oper-
to internal customers and suppliers along the various stages ations strategy issues noted in Table 2 are further explained
of production. in Sections 5.1 and 5.2.

5. A comparison of manufacturing networks and supply 5.1. Facilities


chains
The three policy areas within the facilities category, viz.
In previous sections we have brieEy depicted the recent size, location, and focus, are treated di@erently in each re-
evolution of manufacturing network and supply chain the- spective research track. As mentioned earlier, manufactur-
ory, as well as the concept of operations strategy. This sec- ing network theory has a locus on the nodes in the network,
tion describes the characteristics of manufacturing networks whereas the focal point of supply chain theory is the links
and supply chains in view of the operations strategy frame- between the nodes. In this sense, the two research areas com-
work. plement each other and are both needed for the management
We have noticed that the traditional perception of policy of value networks.
areas within the facilities and vertical integration decision
categories seem somewhat restricted when applied to man- 5.1.1. Size
ufacturing networks and supply chains—involving multiple The traditional interpretation of size is hard to employ on
sites with various relationships. In essence, the traditional manufacturing networks and supply chains, and the search
approach is that decision categories and policy areas deal for an optimal network size is likely to fail. When discussing
with individual facilities. Therefore, in order to capture the the size of a value network it is more about /nding a relevant
characteristics of a broader value network, we must widen way to measure the size, than to /nd an optimal size of the
the perspectives of facilities and vertical integration. An ini- network.
tial reEection can be made that facilities is closely related to Manufacturing networks are often discussed in terms of
the design of manufacturing networks, and vertical integra- the number of sites that the network comprises. This is of
tion addresses much of the supply chain structure issues. importance when capacities, the Eow of material and infor-
Table 2 shows the key operations strategy issues related mation, product and process allocation, etc., are taken into
to manufacturing networks and supply chains. As mentioned consideration in the planning and execution process. In a
earlier, there are distinct di@erences as to how manufac- network terminology, intra-/rm networks have a focal point
turing network theory and supply chain theory view site on the nodes when the size of the network is examined. Sup-
ownership. The vast majority of the manufacturing network ply chains, or inter-/rm networks, are in this sense more
research assumes fully owned facilities (see e.g. [2] and focused on the links between the nodes, and then especially
[36]). Research on supply chains often regards inter-/rm links between di@erent organizational units. Therefore, the
supply chains, where relationships between the various sites size of a supply chain is, from a structural perspective,
are analyzed (see e.g. [19,20]). Consequently, we assume analyzed in terms of the number of di@erent organizations
an intra-/rm focus concerning manufacturing networks and that the system holds (cf. [20]).

Table 2
Key operations strategy issues related to manufacturing networks and supply chains

Manufacturing network theory Supply chain theory


(intra-/rm focus) (inter-/rm focus)

Facilities
Size No. of sites (No. of nodes) No. of organizations (No. of links)
Location Corporate decision within the network Decision based on which collaborative partners to
include in the supply chain
Specialization/Focus Vertical and/or horizontal Mainly vertical

Vertical integration
Direction Both forward and backward, but mainly intra-/rm Both forward and backward including inter-/rm
perspective manufacturing
Extent Narrow—only intra-/rm manufacturing Wide-focus on coordinating inter-/rm relationships
Balance External interfaces with 1st tier supplier and 1st Collaborative interfaces between sets of suppliers
downstream customer and customers
34 M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39

5.1.2. Location the two options can, to varying degrees, co-exist within one
The major distinction between manufacturing network network. Further discussions concerning focus are presented
theory and supply chain theory concerning the location in [40–42], amongst others.
policy area is the level of control concerning the actual There are no direct contingencies determining if a man-
decision. In an intra-/rm network a site’s location can ufacturing network should be vertically or horizontally
be decided upon at the company’s corporate headquarters focused—it can be of any type. The DEC example men-
in an “optimal” way relative the rest of the network. There tioned above [37] is a vertically focused manufacturing
are also possibilities to rearrange the network to adjust for network, whereas SKF has more of a horizontally focused
the changes in the dynamic environment. Arntzen et al. [37] network [43]. In general a horizontal focus tends to be
exemplify how Digital Equipment Corporation (DEC) re- present when market proximity is important, whereas a ver-
designed its network and decisions concerning site location tical focus is more frequently found in networks focusing
were taken upon a corporate level. Another example is Proc- on low cost and hence getting access to low cost produc-
ter & Gamble as described in Camm et al. [38]. Both /rms tion [40,42,44]. As opposed to manufacturing networks, the
use the term “supply chain” even though it relates to the very nature of inter-/rm supply chains leads to the major
internal span of operations, which in our structure would be focus being vertical.
classi/ed as an intra-/rm focus, and thereby as a manufac-
turing network. Cooper et al. [20] support the notion that a 5.2. Vertical integration
supply chain by de/nition assumes inter-/rm relationships.
Ferdows [6,39] analyzes the strategic reason for a site’s Since vertical integration as a decision category in an op-
location within a manufacturing network. In a study of eight erations strategy treats the ownership of, and the relations
international companies from the computer and electronics between, successive stages in the value network, be it inter-
industry, he /nds that access to low-cost production, access nal or external to an organization, it applies to both intra-/rm
to skills and knowledge, and proximity to markets are the and inter-/rm environments. The policy areas (direction, ex-
major areas to consider when determining a site’s location. tent and balance) are described in more detail below.
Vereecke and Van Dierdonck [10] extend this research and
study the location rationale over time. They examine the ini- 5.2.1. Direction
tial reason for establishing or acquiring a plant, as well as The direction of expanding vertically can be both forward
the major advantages the plant’s location provides a couple and backward in both manufacturing networks and supply
of years after it was established. They /nd that proximity chains. In the former environment, the considerations are
to market is by far the most important factor concerning a mainly intra-/rm, since the vertical actors are constituted
site’s location; both as a primary driver and as the main ad- by the various stages of production plus the immediate sup-
vantage provided once it’s running. Availability of low-cost pliers and customers. Consequently, the internal production
production and skills are also found to be of great impor- stages are likely to dominate in number. An issue of concern
tance. Worth mentioning is that socio-political drivers such with respect to direction is whether the value-adding ac-
as taxes, trade barriers, exchange rates, etc., are often re- tivities should be re-distributed vertically; see e.g. [45,46].
garded as important aspects in the initial location decision. In a supply chain, inter-/rm relations include the coordi-
However, location decisions based on socio-political factors nation of manufacturing activities between di@erent sets
are not regarded to provide any main advantage when the of /rms. Then, the issue of vertical direction relates to the
plant is up and running. distribution of value-adding activities between organi-
Actual location decisions are much harder to execute in zations—a question that may be dealt with between two
an inter-/rm supply chain, since the sites within the system parties along the supply chain or from an overall supply
are owned by di@erent (collaborative) organizations. The chain perspective, provided that the /rms cooperate in or-
only way to determine, or change, the location of a site der to maximize the e@ectiveness of the entire chain. In
outside a speci/c organization’s control, is by choosing one such cases, Pareto-optimal or win-win solutions need to be
or another supplier or customer that the organization wishes found. In essence, both forward and backward integration
to collaborate with. If this is not a possibility, the location initiatives can be applied to both manufacturing networks
must be taken as a given. and supply chains, the di@erence being that internal op-
erations dominate in manufacturing networks, whereas
5.1.3. Specialization/focus external relations dominate in supply chains.
Skinner [33] introduced the concept of focus for a man-
ufacturing factory, but the specialization/focus variable is 5.2.2. Extent
distinctly di@erent for a network than it is for the single The extent of the vertical integration ranges from one
plant. Basically, the specialization/focus policy area can be manufacturing stage to ownership of all operations along
described as a continuum, where the two endpoints are verti- the entire value network. Tannous and Mangiameli [35] deal
cally focused and horizontally focused. The choice between with the issue of determining the extent of the internal span
the two is not of a simplistic “either-or” type decision, but of operations and its impact on the /rm’s risk and value. If
M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39 35

one organization owns the entire chain, which corresponds tween the di@erent parties in a supply chain (i.e., organi-
to full integration, the issue of extent dominates the deci- zational interfaces in the system) in terms of a network, a
sion category of vertical integration, since the /rm cannot hierarchy, or a market relationship.
integrate either forwards or backwards, nor can it balance its Section 5 indicated that the manufacturing network theory
relationships with external suppliers. In a manufacturing assumes ownership of the facilities within the network, i.e.
network governing the facilities of one organization, the ex- intra-/rm, whereas the supply chain theory has a focal point
tent is concerned with intra-/rm manufacturing. This con- on inter-/rm networks, i.e. more than one organization have
cern is narrower in perspective when compared to the supply to be considered. Therefore, to enable the study of a general
chain, which by de/nition would include both upstream and value network, there is a need to determine the number of
downstream operations. In a supply chain perspective, all organizations involved in the analyzed system. Another im-
operations (procurement, production and distribution) con- portant feature of a network’s con/guration is the number
stituting the supply chain need to be considered simulta- of sites that each organization controls. The actual planning
neously. and execution of material and information Eows between
sites are dependent on site ownership. The transactions be-
5.2.3. Balance tween sites di@er between inter-/rm networks and intra-/rm
The relationships with other /rms—suppliers, distribu- environments. Hence, we have found it useful to examine
tors, and customers—di@er between intra-/rm focused net- value networks based on two dimensions: the number of
works and inter-/rm focused supply chains. Porter [47] organizations within the system analyzed, and the number
makes a distinction between linkages within a /rm’s value of sites within each organization in the system (see Fig. 2).
network and those between a /rm and suppliers and cus- Based on these two dimensions, four di@erent types of net-
tomers. The latter type is termed vertical linkages. Further- works are de/ned. These typical networks are discussed in
more, he distinguishes between supplier linkages (upstream) the following.
and so-called channel linkages (downstream), arguing that We have termed the type 1 network (single-organization,
there are di@erences as well as similarities. For example, single-site) Plant. A Plant is the simplest form of a
supplier linkages are a function of suppliers’ bargaining value-adding entity and the traditional operations strategy
power and are reEected in suppliers’ margins [47]. In the theory concerning facilities and vertical integration ap-
intra-/rm network, vertical linkages are typically bi-party plies (see e.g. [23]). However, when we turn to the type 2
arrangements or contracts. The external interfaces are lim- network—the Intra-<rm network—multi-site planning is
ited to 1st tier suppliers and 1st downstream customers. viewed as the development of a set of facilities that will
The literature on supplier-buyer relationship is vast, for both provide the speci/c capabilities required by the organization
the manufacturing network/operations management and the over the long term. Since there is only one organization,
supply chain/logistics theory streams; see e.g. Waters-Fuller but with many sites this type is very similar to the theory
[48] and Ellram and Carr [49]. In a supply chain, the real developed in the manufacturing network area. Hence, the
challenge and opportunity is to create balance among all attributes listed under the facilities and the vertical inte-
parties along the chain, e.g. by using frameworks and plat- gration category, respectively, in Table 2 are relevant to
forms for collaboration and cooperation. this kind of network. In some instances vertically focused
intra-/rm networks are labeled “Supply Chains” [36–38].
The supply chain theory attributes listed in Table 2 are, on
6. Con$guration and coordination the other hand, more related to the type 3 network, termed
Supply Chain. Here, there is basically only one (or a few)
Value networks are often analyzed using two dimen- site(s) per organization, and the ownership of the sites is
sions: the con/guration and the coordination of the network
[2,5,9,20,50,51]. In the following we will discuss con/gura-
tion and coordination in a general manner and show how the Multiple 3 4
two schools of thought, manufacturing network/operations Supply Chain Inter-firm network
management and supply chain/logistics management, are (multi-organization, single-site) (multi-organization, multi-site)
complementary. No. of
organizations
in network 1 2
6.1. Con<guration Plant Intra-firm network

(single-organization, single-site) (single-organization, multi-site)


The literature discussing con/guration issues in value net- Single
works (see e.g. [2,9]) typically examine con/guration in
Single Multiple
terms of geographical dispersion. Stock et al. [52] also use No. of sites per
organization
a measure of geographical dispersion to depict the structure
of a network, but adds another dimension, namely channel Fig. 2. Classifying the analyzed system into di@erent types of
governance. This dimension describes the relationship be- networks.
36 M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39

distributed among a number of organizations. Finally, the Thus, it is a special case of optimization, reduced to the uti-
type 4 network, which can be seen as a combination of types lization of a single facility. This quadrant is also applicable
2 and 3, is termed Inter-<rm network. For this type of net- to individual plants that treat its manufacturing facility as a
work the attributes in each respective column in Table 2 complete system and where its environment is considered
have to be combined to describe the two decision categories peripheral to the system. This is one extreme of the focused
for the network. Both the number of organizations and the plant/vertical integration continuum analyzed in Tannous
total number of sites within the system determine the size of and Mangiameli [35], e.g. addressing run sizes.
the network. The location of the sites within each respective In a multi-site environment for a single organization, the
organization can be decided by the organization’s corporate term optimization is more appropriate. Multiple sites that
headquarters, but the location of collaborative partners’ sites cooperate in sequence or in parallel, with a vertically or hor-
have to be taken into consideration. The focus of the com- izontally focused network, need to be optimized in order for
plex network is most likely a combination of vertical and the intra-/rm network to reach its true competitive poten-
horizontal focus, resulting in an “unfocused” network. Con- tial, i.e. to be fully productive. Questions that need to be
cerning vertical integration issues, the extent is both narrow addressed include the allocation of products and volumes to
and wide; narrow for the part of the system that is under di- plants, and the production and distribution of products and
rect control, and wide on a collaborative basis. Depending orders within the network. Examples that seek to optimize
on how the system is set up, an internal interface, external a multi-site production environment include e.g. DEC [37]
interface, or combinations of both can be present. The ac- and Thomson [53].
tual balance is determined by the “collaborative maturity” Coordination is an important issue in a supply chain with
of the inter-/rm network system. multiple organizations, each participating with a single site.
In summary we have identi/ed four typical kinds of value The typical coordination approach to such supply chains is
networks, each containing varying degrees of complexity. synchronization; see cases such as Hyundai [54] and Camp-
It can also be noticed that the networks of types 1 and 2 bell [55]. In the literature dealing with the term supply chain
emphasize the issues contained in the facilities decision cat- optimization the focus is almost exclusively on internal op-
egory, contrary to the type 3 network that puts an emphasis erations only, placing this literature in the type 2 network in
on the vertical integration category. This is expected, since Fig. 3.
we found that types 1 and 2 are more concerned with the In the most complex environment, dealing with multiple
nodes in the network, while type 3 concentrates on the links. organizations with multiple sites, the coordination problems
However, type 4 is a combination of types 2 and 3, and are “beyond” optimization, and even synchronization. The
hence must consider both nodes and links jointly. level of coordination in such an inter-/rm network is typi-
cally reduced to harmonization; see e.g. Stevens [56] deal-
6.2. Coordination ing with the coordination of the use of facilities, people,
/nance, and systems. This is especially true in an unfocused
The next step in our analysis is the coordination of the network, containing both horizontal and vertical focuses.
system. It is clear that the type of coordination required is In general, multiplicity of sites and organizations adds
contingent upon how the network is con/gured in terms of complexity to the network, leading to di@erent types of co-
the number of sites per organization and the number of orga- ordination problems, contingent upon the con/guration of
nizations. In Fig. 3, we categorize the level of coordination the value network. The coordination has to be dealt with
that is characteristic to each respective con/guration. within a single organization or by a set of organizations.
In the type 1 network (single-organization, single-site The possibility to optimize the coordination of the value
environment) the need for coordination is extremely limited. network is better in the single-organization environment,
Rather it is a question of utilizing the existing resources. whereas multi-organization environment focus on collabo-
ration and feasible, but not optimal, ways to coordinate the
network.
Multiple 3 4 The possibility to e@ectively manage a value network is
Synchronize Harmonize also dependent on the quality of the available information
(multi-organization, single-site) (multi-organization, multi-site) presented to the decision-makers. As such the recent evolu-
No. of tion of information systems (IS) and information technol-
organizations
in network 1 2 ogy (IT) greatly impact the e@ectiveness of the coordination
Utilize Optimize within each quadrant of Fig. 3. For example, enterprise re-
(single-organization, single-site) (single-organization, multi-site)
source planning (ERP) systems are regarded to be a struc-
Single tured approach to optimizing a /rm’s internal value chain
Single Multiple
[57], i.e. the intra-/rm network. If the purpose is just to es-
No. of sites per
organization tablish maximal utilization of a plant, ERP systems without
multi-site functionality, is suKcient. However, to integrate
Fig. 3. Coordination is contingent upon the network con/guration. a /rm’s external value network, ERP systems in isolation is
M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39 37

normally not enough. In recent years the Internet has gained tions, wherefore the coordination of the supply chain was
attention as a facilitator to align ERP systems to enable not optimized as a whole.
inter-enterprise integration. The purpose is thus to provide The /nal assembly manufacturer in the sub-contractor
relevant information so as to enable synchronization of sup- case described in the introduction of this section strives
ply chains and harmonization of inter-/rm networks. Yet, to harmonize all parties taking part in the value network,
even though the continual evolution of IS/IT o@ers improve- i.e. it strives to manage the system as an inter-/rm net-
ment in coordination of value networks, it does not change work. However, since other organizations, like the described
the basic types of coordination required for each respective sub-contractor, do not have the same level of ambition there
type of con/guration. The possible type of coordination re- is a mismatch between the di@erent organizations taking part
mains the same since coordination is still dependent upon in the value network. As such, it would be impossible to
the underlying con/guration of the value network. arrange bi-party links as in the case of the supply chain;
rather, alternative ways to share information and manage the
6.3. Company examples value network to the best of all participants must be found.
To do this it is important to understand how the di@erent
In the following we provide some company examples to participants view their systems and how they thereby try to
describe how the con/guration and coordination matrices coordinate the network. The con/guration and coordination
can be used in real life situations. We start with a large matrices can thus be of great help to the organizations in
European sub-contractor that is part of a number of supply managing the value network.
chains, but manages its facilities as plants. The most typical
example is a supply chain where the sub-contractor acts as 6.4. Strategic and managerial implications
both 1st tier and 3rd tier supplier of the /nal assembly man-
ufacturer. Still each facility is managed as separate plants Some issues concerning strategic and managerial impli-
where the respective plant manager tries to maximize uti- cations can be raised, with respect to the design and control
lization, instead of taking active part in the synchronization of the value network. From the perspective of the individual
of the whole supply chain in a collaborative manner. Other plant, it must be easier to operate in one quadrant only; thus
examples of companies employing the plant/utilization com- avoiding mixed Eows from di@erent types of networks and
bination are SKF and Electrolux. Both companies do control with di@erent coordination approaches. Mixing the Eows in
intra-/rm networks but employ a “one product, one facility” one plant will lead to problems of how to prioritize between
approach [58]. Hence they manage their networks as plants di@erent products belonging to di@erent networks. This can
with little or no coordination between the facilities. Instead potentially be solved with a plants-within-a-plant approach;
they try to utilize each plant to reach scale economies for see e.g. [30], separating the Eows from di@erent quadrants
the di@erent product lines. into physically separated manufacturing entities, i.e. di@er-
Ericsson Radio Systems AB (ERA) is an example of ent plants within the plant. These issues are closely related
a company running its network as an intra-/rm network to the structural decision categories of capacity and process
[59]. ERAs facilities are organized with a combined verti- technology (cf. Table 1); see e.g. [61,62].
cal and horizontal focus and the need for coordination is In choosing the type of control mechanism, it is impor-
high. Since they mainly focus on internal operations there tant to acknowledge the level of coordination that typically
is a possibility to optimize the coordination of the facilities. can be reached. However, the coordination approaches in
Information sharing with external parties is limited, where- Fig. 3 are rather of a descriptive than prescriptive nature. A
fore synchronization and harmonization issues are left aside. proactive approach would therefore strive for a higher level
Other examples of companies that have been reported to of coordination than the one depicted for the value network
focus on internal operations to optimize the intra-/rm net- at hand. The important question is then: How far can we
work are, DEC [37], Procter & Gamble [38], Thomson [53], go—from harmonizing to synchronizing to utilizing to
Hewlett-Packard [60]. optimizing?
In the previously mentioned cases of Hyundai [54] and Furthermore, Figs. 2 and 3 shed some light on the con-
Campbell [55], both companies view themselves as taking cept of outsourcing parts of an operations network. The out-
part in a supply chain made up of di@erent organizations. sourcing of a manufacturing stage in a previously internally
They have also realized that this forces them to abandon the controlled chain of operations implies a move from quad-
goal of optimizing the network, and instead focus on ways rant two to three. What was previously an intra-/rm network
to facilitate information sharing between the di@erent orga- is now an inter-/rm chain or network. When handing over
nizations and to try to synchronize the actions taken in the parts of the network to an external party, the coordination
supply chain. The case of Campbell shows that by establish- problem is no longer “owned” by the /rm. Consequently,
ing structured methods of bi-party information sharing and the ambition regarding the level of coordination is reduced
price negotiations, it was possible to synchronize the supply from optimizing to synchronizing, i.e. a certain level of co-
chain to the bene/t of the organizations involved. Still, each ordination imperfection is expected. Thus, it is likely that
organization was responsible for managing its own opera- one or more competitive priorities, such as quality, delivery
38 M. Rudberg, J. Olhager / Omega 31 (2003) 29 – 39

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